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RBC

Associate Operations Representative – Deposit Processing

Saanich, BC, Canada

Part-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Part-time
Apply by: Nov 13, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Job Description

What is the opportunity?

As an Associate Operations Representative, you will be responsible for processing routine data entry and on-line input of transactions, using basic understanding of products and processes in a production environment. Activities may also be dependent tasks or practical applications with emphasis on throughput, accuracy and production. This role is not sales oriented. The hours of operation are Monday to Friday, 6:00 AM - 4:00 PM.

NOTE: This position is an entry level to work casual hours. You must have availability Monday - Friday.

What will you do?

Provides consistent service within established Client Service Commitments established for each department.
Ensures all documents are examined for completeness and accuracy, and takes appropriate steps to correct for client.
Identifies and recommends solutions to recurring errors and servicing gaps to Team Leader.
Employees understand and accept change as it relates to their role and commitment to client fulfillment.
Exercises due diligence in following operational risk policies, procedures, standards and guidelines.
Ensures all authorities (SECAF, Delegated Authorities, Anti Money Laundering, Systems access etc) are adhered to, reviewed and understood.
Employee takes personal accountability for high achievement; actively participates in coaching opportunities, and learning opportunities to improve their individual and team contribution.
Demonstrate six Principles of Problem Resolution: (Assume the client is right, Take ownership, Demonstrate concern, Apologize sincerely, solve the problem, Go the extra mile).

What do you need to succeed?
Must Have

Be able to lift 50 pounds
You would need to be available 5 days a week; working a variety of shifts between 6:00 am - 4:00 pm
Position is required to cover vacation and peak volumes (weeks of Christmas and summer, May thru Sept )
Ability to work on tight timelines and high volumes of work in production environment
Numeric keyboard skills is a must

Nice to Have

Achievement Motivation
Cash Handling Experience
Team Player

Job Skills

Communication, Critical Thinking, Customer Service, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Time Management

Additional Job Details

Address:

777 ROYAL OAK DR:SAANICH

City:

Saanich

Country:

Canada

Work hours/week:

Employment Type:

Part time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Casual

Pay Type:

Salaried

Posted Date:

2026-10-30

Application Deadline:

2026-11-13

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

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More about this job

Responsibilities

The Associate Operations Representative is responsible for processing routine data entry and online transactions within a production environment. They ensure document accuracy, adhere to operational risk policies, and provide consistent service according to client service commitments.

Requirements

Candidates must be available to work a variety of shifts between 6:00 AM and 4:00 PM, including coverage for peak volumes and vacation periods. The role requires the physical ability to lift 50 pounds and proficiency in numeric keyboard entry.

Skills

Data entry
Numeric keyboard skills
Customer service
Communication
Critical thinking
Time management
Operational delivery
Process improvements
Attention to detail
Problem resolution
Cash handling

Visa sponsorship

Not detected in the job text

Keywords

Data entry
Production environment
Transaction processing
Operational risk
Client service
Numeric keyboard
Cash handling
Banking
Operations
Compliance
Anti money laundering
SECAF
Problem resolution
Time management
Process improvement

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