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Added 6 mins ago
Millwork Engineer / CNC Programmer
Giffin Interior
Engineer, BC
Full-time
…Craftsmanship Winner. This project demonstrates Giffin's commitment to client service, craftsmanship, innovation and…
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Associate, Brokerage Operations (Corporate Actions and Dividends)
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Canada
Full-time
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Lawyer
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$110,000 to $140,000 CAD / year
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Added 51 mins ago
HR and Administrative Assistant
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Vancouver, BC · UBCV | Biological Sciences Building (BIOL)
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Added 51 mins ago
Customer Experience Associate - Saint Hyacinthe (Part-time, 18.75h/week)
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Wealth Associate
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customer Experience Associate
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Fitch Learning | Senior Associate, Growth Marketing - Toronto, Canada
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$70,000 to $80,000 CAD / year
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Fitch Learning is currently seeking a Senior Associate, Growth Marketing based out of our Toronto office.
Added 1 hour ago
Fitch Learning | Senior Associate, Growth Marketing - Toronto, Canada
Fitch Group
Toronto, ON
$70,000 to $80,000 CAD / year
Fitch Learning is currently seeking a Senior Associate, Growth Marketing based out of our Toronto office.
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Associate Planner, Outlet
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Associate
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Full-time
Our client, a highly respected national law firm, is seeking a Senior Associate Lawyer (8+ years of post-call experience) to join its Aboriginal and Constitutional Law practice in Toronto.…
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Associate Director, Social
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Toronto, ON
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RBC

Associate, Payment and Setttlements, US Cash Management

Halifax, NS, Canada

Job type: Full-time
Apply by: Oct 8, 2026
Experience: 1-3 years’ experience in payment process / onboarding role experience working at a financial institution and delivering seamless digital experience
Posting language: English
Posted: Sep 2, 2026

Apply About employer

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Original job description

Job Description

What is the opportunity

Client Service Operations will focus on establishing product vision, strategy and roadmap for the newly established Cash Management business in RBC US. Client Service is critical to the success of the cash management business. Client Service Operations is responsible for working with the Cash Management journey owners to establish a client service model that is digitally driven to provide seamless client interaction with RBC systems and staff.
This role will define, prioritize and implement client fulfillment, maintenance and service models and processes. CORE integration and liquidity models for the US cash management to deliver client backed digital first solutions.
The Operations team is committed to offer support to our clients and to reimagine how payments will evolve to move their money in a convenient and secure manner while remaining compliant with payment regulations.
The role requires cross-functional collaboration with Client Oversight, Product, Engineering, and our GTM teams. Additionally, you will be responsible for providing day-to-day operational support to our clients.

What will you do?

Monitor exposure limits for ACH Originators, including acting as a liaison between our Client and Credit Risk teams.
Responsible for payment Investigations for both wire and ACH including but not limited to request for record of authorization, ACH Recalls, ACH Reversals, and Trace Requests.
Working directly with clients to resolve issues; gathering customer needs and working with the product team and account managers to resolve them
Collaborate to create an end-to-end journey strategy from inception, and determine business value to be created

What do you need to succeed?

1-3 years’ experience in payment process / onboarding role experience working at a financial institution and delivering seamless digital experience
Experience in managing Cash Management /Treasury product implementations, host to host/API solutions (file formats/connectivity protocols such as SWIFT FileAct, SFTP)
Experience in implementing account statement formats (MT/CAMT/BAI2) over SWIFT and host to host delivery channels
Strong understanding of Cash Management Products such as Wire, ACH, RTP, Check
Familiar with the Nacha rules and regulations
Accredited ACH Professional (AAP) Certification preferred but not required

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Work in a dynamic, collaborative, progressive, and high-performing team
Opportunities to do challenging work
Opportunities to build close relationships with clients
Access to a variety of job opportunities across business and geographies

Job Skills

Active Learning, Adaptability, Customer Service, Decision Making, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Time Management

Additional Job Details

Address:

1597 BEDFORD HWY:HALIFAX

City:

Halifax

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

CAPITAL MARKETS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-09-02

Application Deadline:

2026-10-08

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com</a/span>

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Apply About employer

More about this job

Responsibilities

Monitor ACH originator exposure limits and handle wire and ACH payment investigations, including recalls, reversals, authorization records, and trace requests. Work with clients and internal teams to resolve service issues and help develop end-to-end client service and payment journey strategies.

Requirements

Requires 1–3 years of experience in payment processing or onboarding, preferably at a financial institution, and experience with cash management or treasury implementations and digital client experiences. Candidates should understand wire, ACH, RTP, and check products, Nacha rules, payment connectivity and statement formats; AAP certification is preferred but not required.

Skills

Payment Processing
ACH Operations
Wire Payments
Payment Investigations
Cash Management
Client Service
Customer Service
Exposure Limit Monitoring
Nacha Rules And Regulations
SWIFT FileAct
SFTP
MT/CAMT/BAI2 Statement Formats
API Solutions
Process Improvement
Cross-Functional Collaboration

Benefits

Bonuses
Flexible Benefits
Competitive Compensation
Commissions
Stock Options

Visa sponsorship

Not detected in the job text

Keywords

Cash Management
Treasury
Payment Processing
ACH
Wire Payments
Real-Time Payments (RTP)
Checks
Nacha Rules
ACH Originators
Exposure Limits
Payment Investigations
ACH Recalls
ACH Reversals
Trace Requests
Record Of Authorization
SWIFT FileAct
SFTP
API Connectivity
Host-To-Host Solutions
MT Statements
CAMT Statements
BAI2 Statements
Client Service Operations
Digital Client Experience
Product Implementation
Client Onboarding
Liquidity Models
Credit Risk
Accredited ACH Professional (AAP)
Process Improvement

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