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Added 1 month ago
Assistant Store Manager- Pacific Centre
Club Monaco
Vancouver, BC
Monitor service associate breaks and shift changes
Added 1 month ago
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Associate Insurance Advisor
Co-operators
Whitewood, SK
- Full-time
The Associate Insurance Advisor II is a key player in the support and development of the agency operation primarily through sales and service. This role utilizes a broad knowledge of The…
Added 1 month ago
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Associate Insurance Advisor
Co-operators
Bonnyville, AB
- Full-time
The Associate Insurance Advisor II is a key player in the support and development of the agency operation primarily through sales and service. This role utilizes a broad knowledge of The…
Added 1 month ago
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Assoc Insurance Advisor II
Co-operators
Vermilion, AB
- Full-time
The Associate Insurance Advisor II is a key player in the support and development of the agency operation primarily through sales and service. This role utilizes a broad knowledge of The…
Added 1 month ago
SL
Associate Director, Client Data & Analytics - SLC Management
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
Associate Director, Client Data & Analytics – SLC Management
Added 1 month ago
SM
Associate Director, Client Data & Analytics - SLC Management
SLC Management
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
Associate Director, Client Data & Analytics – SLC Management
Added 1 month ago
PC
Associate Administrator, TPA Solutions
People Corporation
Vancouver, BC · Winnipeg, MB · Ottawa, ON · Toronto, ON · MB - PC NPW - Wpg
- Full-time
As an Associate Administrator, TPA Solutions, you will play an important role within the Underwriting Department in supporting our Third Party Advisor (TPA) business by coordinating quoting…
Added 1 month ago
MI
Senior Manager, Fund Accounting, Private Markets
MUFG Investor Services
Toronto, ON
- $105,000 to $154,000 CAD / year
- Full-time
…solutions built for alternatives. With over $1 trillion in client assets under administration, we offer fund administration, banking, payments, fund financing, foreign exchange overlay,…
Added 1 month ago
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Customer Experience Associate - Future Opportunities - Etobicoke
TD
Mississauga, ON · Toronto, ON
- Part-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 1 month ago
Service Manager
Aramark
New Westminster, BC · Delta, BC
Responsibilities include assigning work orders, supervising equipment preparation for deployment, scheduling service for equipment and assets, and managing service-team performance to…
Added 1 month ago
GA
Sales Supervisor - Karl Lagerfeld Paris (Part-Time)
G-III Apparel Group
Calgary, AB
- Part-time
…They motivate the store team and provide a model of customer service excellence, while gaining the knowledge and skills required to effectively supervise the…
Added 1 month ago
SC
Sales Specialist (on the road) - Montreal East (QC) Bilingual
Staples Canada
Boucherville, QC
- $60,000 to $65,000 USD / year
- Full-time
Develop and execute implementation plans for newly sold category solutions, including customizing offerings and addressing any client-specific challenges to drive customer satisfaction.
Added 1 month ago
SW
Junior Production Supervisor - Paint Department
STAGE Windows & Doors
Concord, ON
- Full-time
Stage Windows & Doors is a manufacturer of custom products tailored to meet client needs. With a facility located in vaughan, we offer a variety of options and features that are designed to…
Added 2 months ago
NC
Veterinary Extern - General Practice
NVA Canada
Kitchener, ON
- Internship
…supportive, committed to excellent medicine, and provides exceptional service to animals and the people who love…
Added 1 month ago
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Program Management Associate, Intern
Klue
Vancouver, BC
- $40,000 to $50,000 CAD / year
- Full-time
…invaluable win-loss data to enrich the roles of our ever-growing client-base. We are excited about what the future holds ahead for us and our…
Added 1 month ago
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Retail Associate
Aritzia
Calgary, AB
- $20 to $30 CAD / hour
- Full-time
As a Retail Associate within our boutiques, you will be part of the team responsible for the successful delivery of extraordinary client experiences and support to maximize on sales…
Added 3 months ago
CG
Director, Business Development - Corporate Business & Industry Hospitality
Compass Group Canada
Calgary, AB
- Full-time
Help organizations reimagine their workplace experience through innovative hospitality, dining, amenities, and support service solutions
Added 2 months ago
Development & Operations Analyst
CAA Club Group
Thornhill, ON
At CCG, we are committed to delivering an exceptional Associate experience. We offer:
Added 1 month ago
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Stock Associate, Part Time Flex, Toronto - Williams Sonoma
Williams-Sonoma
Toronto, ON · Etobicoke, ON
- Part-time
Exemplify the highest level of customer service standards to internal and external customers
Added 1 month ago
EZ
Associate
Egon Zehnder
Remote, Canada
- Full-time
- Remote
As an Associate at Egon Zehnder, you will play a pivotal role in partnering with our Consultants and Partners in delivering exceptional service and results to clients. You will engage in…
Added 1 month ago
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Seasonal Associate
Sephora
Hamilton, ON
- $19.2 to $22.6 CAD / hour
As a Seasonal Associate, you’ll be responsible for providing an outstanding client experience by supporting both store operations and onstage service during peak business moments. You’ll…
Added 1 month ago
RB
Associate - 18 month contract
Royal Bank of Canada
Mississauga, ON
- Full-time
The RBC Dominion Securities Branch located in Mississauga, ON is looking for an Associate to join the team in maintaining, developing and growing an Investment Advisor's business by…
Added 1 month ago
OF
Membership Sales Associate
Orangetheory Fitness Affiliates
Vancouver, BC
- $16 to $19 CAD / hour
- Part-time
Added 1 month ago
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Associate, Payment and Setttlements, US Cash Management
RBC
Halifax, NS
- Full-time
Client Service Operations will focus on establishing product vision, strategy and roadmap for the newly established Cash Management business in RBC US. Client Service is critical to the…
Added 1 month ago
R
Associate, Payment & Settlement
RBC
Halifax, NS
- Full-time
Client Service Operations will focus on establishing product vision, strategy and roadmap for the newly established Cash Management business in RBC US as well as support with Payment &…

RBC

Associate, Payment & Settlement

Halifax, NS, Canada

Full-time

This date has passed. Check with the employer before applying.

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Job details

Job type: Full-time
Listed closing date: Sep 16, 2026
Experience: 1-3 years’ experience in payment process / onboarding role experience working at a financial institution and delivering seamless digital experience
Posting language: English
Posted: Sep 2, 2026

Original job description

Job Description

What is the opportunity?

Global payments processing and servicing for cash accounts across all payment rails and product types while maintaining operational excellence and enabling business growth.
Client Service Operations will focus on establishing product vision, strategy and roadmap for the newly established Cash Management business in RBC US as well as support with Payment & Settlement services across Capital Markets.
Payment & Settlement Services is responsible for working with the Cash Management journey owners to establish a client service model that is digitally driven to provide seamless client interaction with RBC systems and staff
This role will define, prioritize and implement client fulfillment, maintenance and service models and processes. CORE integration and liquidity models for the US cash management to deliver client backed digital first solutions.
The Operations team is committed to offer support to our clients and to reimagine how payments will evolve to move their money in a convenient and secure manner while remaining compliant with payment regulations.
The role requires cross-functional collaboration with Client Oversight, Product, Engineering, and our GTM teams. Additionally, you will be responsible for providing day-to-day operational support to our clients.

What will you do?

Monitor daily payment transactions – including but not limited to both FX, Wire and ACH
Resolve processing exceptions - Responsible for payment Investigations for both FX, Wire and ACH including but not limited to request for authorization, ACH Recalls, ACH Reversals, and Trace Requests.
Monitor exposure limits for ACH Originators, including acting as a liaison between our Client and Credit Risk teams.
Performing reconciliation, identify discrepancies, and perform corrective actions
Working directly with clients to resolve issues; gathering customer needs and working with the product team and account managers to resolve them
Collaborate to create an end-to-end journey strategy from inception, and determine business value to be created

What do you need to succeed?

1-3 years’ experience in payment process / onboarding role experience working at a financial institution and delivering seamless digital experience
Experience in managing Cash Management /Treasury product implementations, host to host/API solutions (file formats/connectivity protocols such as SWIFT FileAct, SFTP)
Experience in implementing account statement formats (MT/CAMT/BAI2) over SWIFT and host to host delivery channels
Strong understanding of Cash Management Products such as Wire, ACH, RTP, Check
Familiar with the Nacha rules and regulations
Accredited ACH Professional (AAP) Certification preferred but not required

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Work in a dynamic, collaborative, progressive, and high-performing team
Opportunities to do challenging work
Opportunities to build close relationships with clients
Access to a variety of job opportunities across business and geographies

Job Skills

Customer Service, Customer Service Management, Decision Making, Interpersonal Relationship Management, Investment Performance Measurement, Operational Delivery, Process Improvements, Risk Management, Time Management, Treasury Management

Additional Job Details

Address:

1597 BEDFORD HWY:HALIFAX

City:

Halifax

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

CAPITAL MARKETS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-09-02

Application Deadline:

2026-09-16

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

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More about this job

Responsibilities

The role involves monitoring daily payment transactions, resolving processing exceptions, and performing reconciliations for FX, Wire, and ACH payments. Additionally, the associate will collaborate with cross-functional teams to define client service models and provide day-to-day operational support.

Requirements

Candidates must have 1-3 years of experience in payment processing or onboarding within a financial institution. Proficiency in cash management products, host-to-host/API connectivity, and familiarity with Nacha regulations are required.

Skills

Payment processing
Cash management
Treasury management
Wire transfers
ACH
FX
Reconciliation
Customer service
Risk management
API solutions
SWIFT
SFTP
Nacha rules
Operational support
Process improvement

Benefits

Bonuses
Flexible benefits
Competitive compensation
Commissions
Stock

Visa sponsorship

Not detected in the job text

Keywords

Payment processing
Cash management
Treasury
Wire
ACH
FX
Reconciliation
SWIFT
API
SFTP
Nacha
AAP Certification
Capital Markets
Operational excellence
Client service
Risk management
Financial institution
Onboarding
FileAct
MT/CAMT/BAI2
RTP
Check processing
Credit risk
Process improvement
Data analysis

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