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RBC

Bilingual Client Implementation Officer

Vancouver, BC, Canada

Job type: Full-time
Apply by: Oct 16, 2026
Posting language: English
Posted: Oct 2, 2026

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Original job description

Job Description

What is the opportunity?

The RBC Client Implementation Officer (cash management) role is your opportunity to become a critical member of the Implementation team, where you’ll drive exceptional client experience for businesses. Your primary focus will be leading commercial and corporate clients through the end-to-end implementation and integration process, ensuring seamless delivery of tailored solutions for core cash management products. This involves tailored planning, execution, and proactive communication with business clients.

This opportunity is ideal for individuals who thrive in a team environment with a collaborative focus on delivering exceptional client experience. Previous work experience in the financial services industry serving business clients and a high level of comfort collaborating with multiple internal partners are important for success in this role.

What will you do?

Lead multiple product implementation cases at a time, ensuring clients’ onboarding and implementation plans progress in accordance with established expectations
Effectively engage partners in Cash Management Operations for critical activities in support of the implementation process.
Work in collaboration with a broader Implementation and Integration Team in Commercial Banking to identify, plan & deliver an exceptional implementation plan for clients and prospects based on strong knowledge of client’s operational requirements.
Ensure clients have clarity and confidence in their products, services and available support and facilitate a seamless transition to servicing partners upon completing implementation
Develop a deep understanding of core cash management products suite with an understanding of how each product can enable businesses to meet their specific needs.
Analyze client’s product requirements to understand their unique needs to develop and execute a tailored implementation plan.

What do you need to succeed?

Must-have

Bilingualism (English and French) required, as you will regularly serve our clients and do business with RBC partners and/or employees across Canada with English and French speaking needs
1-2 years of demonstrated excellence in a financial service role that involved interacting with business clients
Strong critical thinking, communication, and collaboration skills.
Demonstrated proficiency in business acumen and ability to provide meaningful advice
Proven track record of delivering an exceptional client experience.
Experience with emerging communications and technology (i.e., web-based meetings, social media, digital banking, and mobile applications).

Nice-to-have

Cash management experience in either advisory or implementation role
Post-secondary education at college or university level in business administration or financial management preferred e.g., BBA, B. of Commerce or equivalent work experience

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including performance-based bonuses, flexible benefits and competitive compensation
Leaders who support your development through coaching and managing opportunities
Work in a dynamic, collaborative, progressive, and high-performing team
A world-class training program in financial services

Job Skills

Cash Management, Cash Management Products, Commercial Banking, Financial Services, French Language

Additional Job Details

Address:

VANCOUVER MAIN BRANCH (B), 1055 GEORGIA ST W:VANCOUVER

City:

Vancouver

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-09-09

Application Deadline:

2026-10-16

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com</a/span>

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

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More about this job

Responsibilities

Lead multiple cash management product implementations for commercial and corporate clients, coordinating onboarding plans and internal partners to deliver tailored solutions. Clarify product capabilities and support for clients, analyze their operational requirements, and ensure a smooth transition to servicing teams.

Requirements

Requires English-French bilingualism and 1–2 years of financial services experience interacting with business clients, along with strong critical thinking, communication, collaboration, business acumen, and client service skills. Cash management experience and post-secondary education in business administration or financial management are preferred.

Skills

Cash Management
Cash Management Products
Commercial Banking
Financial Services
French Language
Client Onboarding
Implementation Planning
Critical Thinking
Communication
Collaboration
Business Acumen
Client Experience
Digital Banking
Mobile Applications
Web-Based Meetings

Benefits

Performance-Based Bonuses
Flexible Benefits
Competitive Compensation
Coaching and Development Opportunities
Training Program

Visa sponsorship

Not detected in the job text

Keywords

Cash Management
Cash Management Products
Commercial Banking
Financial Services
Client Implementation
Client Onboarding
Product Implementation
Implementation Planning
Client Integration
Business Clients
Corporate Clients
Cash Management Operations
Client Requirements Analysis
Client Experience
Client Servicing
Business Acumen
Critical Thinking
Communication
Collaboration
Digital Banking
Mobile Applications
Web-Based Meetings
French Language
Business Administration
Financial Management

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