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Added 13 mins ago
F
Site Human Resources Generalist
Fluor
Kitimat, BC
- Full-time
In this site-based role, you will be located full-time at our project site in Kitimat, BC. Working in a fast-paced, schedule-driven environment, you will be expected to demonstrate…
Added 13 mins ago
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Gestionnaire de compte de réussite client / Customer Success Account Manager
Microsoft
Montreal, QC
- Full-time
En tant que Gestionnaire de compte de réussite client (CSAM), vous agirez à titre de principal responsable de la livraison des services et de partenaire de confiance pour nos clients…
Added 13 mins ago
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Cloud Solution Architect - Cloud & AI
Microsoft
Toronto, ON · Ottawa, ON · Vancouver, BC · Calgary, AB
- Full-time
…organization brings together planning, landing, execution excellence, services portfolio and delivery, and field activation to accelerate customer value, drive growth, and strengthen the…
Added 13 mins ago
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Sr Customer Success Manager - Bilingual (French/English) / Gestionnaire principal de la réussite client - Bilingue (français/anglais)
UKG
Remote, Canada
- Full-time
- Remote
…Management, exceptional communication abilities, experience with project management and proactive risk management, and the ability to identify opportunities to help customers realize…
Added 27 mins ago
HC
Civil Foreperson & Superintendent
Hazelwood Construction Services Inc.
Nanaimo, BC
- Full-time
Lead and motivate the crew to stay on task and achieve project goals
Added 27 mins ago
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Client Account Manager (12 Month Contract)
Deloitte
Toronto, ON
- Full-time
As a Client Account Manager at the Senior Manager level, you will work directly with Lead Client Service Partners and account leadership teams to shape account strategy, strengthen client…
Added 27 mins ago
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Manager, Operating Model & Organizational Design (OM&OD)
Deloitte
Toronto, ON
- Full-time
Experienced in managing client relationships and how to design and implement a project
Added 28 mins ago
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Senior Commissioning Consultant
SearchLabs
Toronto, ON
- Full-time
a technically strong, client-focused Senior Commissioning Consultant to lead
Added 42 mins ago
A
Account Specialist
Aon
Halifax, NS
- Full-time
Where applicable, serves as the primary interface with Aon Client Services (ACS), coordinating activities of the client service team and ACS to ensure that key processes assigned are…
Added 57 mins ago
GC
Marketing & Proposal Specialist
Geosyntec Consultants
Ottawa, ON
- Full-time
…civil infrastructure. Our engineers, scientists, technical and project employees serve our clients from offices across the world. Ranked by ENR as one of the top environmental engineering…
Added 1 hour ago
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Delivery Manager
Lantern
AB · Edmonton, AB
- Full-time
Lantern is seeking a client-focused Delivery Manager, Data & AI to lead the successful execution of consulting engagements across modern data platforms, analytics, AI, and agentic solutions.
Added 1 hour ago
A
Consultant - Delivery Lead, Health Solutions
Aon
Toronto, ON
- Full-time
Oversee all client deliverables and overall client project management and ensure timely delivery. Work with Relationship Lead to understand strategy, services and coordinate with the…
Added 1 hour ago
A
Pension Administration Quality Assurance Analyst
Aon
Toronto, ON
- Full-time
Review the project requirements to ensure completeness of requirements from a testing perspective
Added 1 hour ago
A
Actuarial Analyst - Health Solutions
Aon
Toronto, ON
- Full-time
Provide technical support for client projects (cost projections, renewal, marketings, plan design enhancements, plan review, employee communication and administration)
Added 1 hour ago
A
Pension Administration Quality Assurance Analyst
Aon
Montreal, QC
- Full-time
Review the project requirements to ensure completeness of requirements from a testing perspective
Added 1 hour ago
A
Senior Risk Consultant
Aon
Toronto, ON
- Full-time
…consultancy assignments with clients. You may act as both a project team member, executing project tasks as required and as a project leader, responsible for the quality of the (sub)…
Added 1 hour ago
A
Business Solutions Manager (Business Analyst)
Affinity
Victoria, BC
- Contract
On behalf of our public sector client, Affinity is seeking a Business Solutions Manager to work on our Food and Retail Management (FARM) project and ensure our portfolio continues to meet…
Added 1 hour ago
A
Vice President Treaty Broking
Aon
Toronto, ON
- Full-time
Does client management empower you? Does working in the reinsurance industry motivate you?
Added 1 hour ago
A
Retirement Consultant - Defined Contribution Plans
Aon
Toronto, ON
- Full-time
Lead client relationships for small to medium-sized accounts including critical thinking and problem-solving
Added 1 hour ago
A
Senior Analyst
Aon
Vancouver, BC
- Full-time
Aon Is Looking for a Senior Analyst, Client Information Management - Health Solutions Practice (anywhere in Canada).
Added 1 hour ago
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Project Manager - Pension Administration
Aon
Toronto, ON
- Full-time
Help to build an integrated project timeline, which includes the entire scope of the project, to effectively get results by leveraging the client, project team, and leadership
Added 1 hour ago
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Project Manager - Pension Administration
Aon
Montreal, QC
- Full-time
Help to build an integrated project timeline, which includes the entire scope of the project, to effectively get results by leveraging the client, project team, and leadership
Added 1 hour ago
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Consultant – Special Risk under Health Solutions
Aon
Montreal, QC
- Full-time
coordinate with the business units as required to deliver project work as outlined in the scope of services withing the engagement letter and any other initiatives agreed to with the client;
Added 1 hour ago
A
Associate Account Executive
Aon
Toronto, ON
- Full-time
Respond to and resolve client inquiries regarding project enrollment, billings, invoices, and taxes.
Added 1 hour ago
A
Senior Risk Consultant (Cyber & ERM)
Aon
Toronto, ON
- Full-time
…insurance and precautions can play in this. You may act as both a project team member, executing project tasks as required and as a project leader, responsible for the quality of the (sub)…

RBC

Bilingual Client Implementation Officer

Calgary, AB, Canada
Vancouver, BC, Canada
Toronto, ON, Canada
Montreal, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 16, 2026
Posting language: English
Posted: Oct 2, 2026

Original job description

Job Description

What is the opportunity?

The RBC Client Implementation Officer (cash management) role is your opportunity to become a critical member of the Implementation team, where you’ll drive exceptional client experience for businesses. Your primary focus will be leading commercial and corporate clients through the end-to-end implementation and integration process, ensuring seamless delivery of tailored solutions for core cash management products. This involves tailored planning, execution, and proactive communication with business clients.

This opportunity is ideal for individuals who thrive in a team environment with a collaborative focus on delivering exceptional client experience. Previous work experience in the financial services industry serving business clients and a high level of comfort collaborating with multiple internal partners are important for success in this role.

What will you do?

Lead multiple product implementation cases at a time, ensuring clients’ onboarding and implementation plans progress in accordance with established expectations
Effectively engage partners in Cash Management Operations for critical activities in support of the implementation process.
Work in collaboration with a broader Implementation and Integration Team in Commercial Banking to identify, plan & deliver an exceptional implementation plan for clients and prospects based on strong knowledge of client’s operational requirements.
Ensure clients have clarity and confidence in their products, services and available support and facilitate a seamless transition to servicing partners upon completing implementation
Develop a deep understanding of core cash management products suite with an understanding of how each product can enable businesses to meet their specific needs.
Analyze client’s product requirements to understand their unique needs to develop and execute a tailored implementation plan.

What do you need to succeed?

Must-have

Bilingualism (English and French) required, as you will regularly serve our clients and do business with RBC partners and/or employees across Canada with English and French speaking needs
1-2 years of demonstrated excellence in a financial service role that involved interacting with business clients
Strong critical thinking, communication, and collaboration skills.
Demonstrated proficiency in business acumen and ability to provide meaningful advice
Proven track record of delivering an exceptional client experience.
Experience with emerging communications and technology (i.e., web-based meetings, social media, digital banking, and mobile applications).

Nice-to-have

Cash management experience in either advisory or implementation role
Post-secondary education at college or university level in business administration or financial management preferred e.g., BBA, B. of Commerce or equivalent work experience

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including performance-based bonuses, flexible benefits and competitive compensation
Leaders who support your development through coaching and managing opportunities
Work in a dynamic, collaborative, progressive, and high-performing team
A world-class training program in financial services

Job Skills

Cash Management, Cash Management Products, Commercial Banking, Financial Services, French Language

Additional Job Details

Address:

VANCOUVER MAIN BRANCH (B), 1055 GEORGIA ST W:VANCOUVER

City:

Vancouver

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-09-09

Application Deadline:

2026-10-16

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

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More about this job

Responsibilities

The Client Implementation Officer leads commercial and corporate clients through the end-to-end implementation of cash management products. They are responsible for analyzing client requirements, developing tailored implementation plans, and ensuring a seamless transition to servicing partners.

Requirements

Candidates must be bilingual in English and French and possess 1-2 years of experience in a financial services role interacting with business clients. Strong critical thinking, communication, and collaboration skills are essential for success in this position.

Skills

Cash management
Commercial banking
Financial services
Bilingualism
Client implementation
Critical thinking
Communication
Collaboration
Business acumen
Digital banking
Mobile applications
Project planning
Relationship management
Problem solving

Benefits

Performance-based bonuses
Flexible benefits
Competitive compensation
Coaching and development opportunities
World-class training program

Visa sponsorship

Not detected in the job text

Keywords

Cash Management
Commercial Banking
Financial Services
Client Implementation
Onboarding
Bilingual
Business Administration
Financial Management
Digital Banking
Mobile Applications
Relationship Management
Project Execution
Stakeholder Engagement
Corporate Banking
Client Experience

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