Jobs in Canada

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Added 1 day ago
G
Bilingual Mobile Security Guard (Full time)
GardaWorld
Fredericton, NB
- Full-time
React quickly to threats or incidents and document actions taken.
Added 2 days ago
S
DCN Connectivity Engineer
SLB
Calgary, AB
- Full-time
Added 2 days ago
SH
Finance & Payroll Officer
Sandy Hill Community Health Centre
Ottawa, ON
- Full-time
Sandy Hill Community Health Centre is seeking an experienced, detail-oriented and resourceful Finance & Payroll Officer to join our Finance team.
Added 2 days ago
SH
Finance & Payroll Officer
Sandy Hill Community Health Centre
Ottawa, ON
- Full-time
Sandy Hill Community Health Centre is seeking an experienced, detail-oriented and resourceful Finance & Payroll Officer to join our Finance team.
Added 3 days ago
ND
Project Officer
NATO DIANA
Halifax, NS
- $9,820.4 CAD / month
- Full-time
The incumbent must have:
Added 4 days ago
D8
#290.1 - Continuing/Part-Time (0.100 FTE) - Literacy Teacher
District 82 School
Kitwanga, BC
- Part-time
Verification of qualifications (BC Teacher Certificate) or eligible to obtain.
Added 4 days ago
D8
#290.2 - Continuing/Part-Time (0.200 FTE) - Resource Teacher
District 82 School
Kitwanga, BC
- Part-time
Verification of qualifications (BC Teacher Certificate) or eligible to obtain.
Added 4 days ago
D8
#292.1 - Temporary, Full-time (1.00 FTE) Resource & Other Teacher
District 82 School
BC · Bulkley-Nechako A, BC
- Full-time
Verification of qualifications (BC Teacher Certificate) or eligible to obtain.
Added 5 days ago
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Policy Analyst/Writer
NNAPF
Canada
- Full-time
…work is prepared to assist the Director and Chief Executive Officer in setting policy direction, ensuring Thunderbird’s mandate and programmatic priorities are successfully…
Added 5 days ago
Technical Officer, GMP Buffer/Solution Preparation
National Research Council Canada
Montreal, QC
This technical officer position would appeal to someone who has a passion for working in a controlled laboratory (GMP) environment, contributing to and following established standard…
Added 6 days ago
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DCN Design for Manufacturing Engineer
SLB
Calgary, AB
- Full-time
Document, communicate, and track DFM recommendations, design changes, and manufacturing requirements throughout the product development lifecycle.
Added 6 days ago
S
DCN Project Engineering Manager
SLB
Calgary, AB
- Full-time
Added 6 days ago
S
DCN Design for Manufacturing Engineer
SLB
Calgary, AB
- Full-time
Document, communicate, and track DFM recommendations, design changes, and manufacturing requirements throughout the product development lifecycle.
Added 6 days ago
SI
Senior Program Manager
Stathera, Inc.
Vancouver, BC
- $100,000 to $145,000 CAD / year
- Full-time
Synchronize MEMS resonator development, ASIC design and verification, package integration and system-level performance so all elements converge on schedule.
Added 6 days ago
CO
Employment Services Officer (Client Services Officer)
College of the North Atlantic
St. John's, NL
- Full-time
Verification of credentials and applicable licenses, certifications, and/or professional memberships as required for the position.
Added 6 days ago
CO
Bilingual Employment Services Officer (Client Services Officer)
College of the North Atlantic
St. John's, NL
- Full-time
The Employment Services Officer will be responsible for delivering services in both French and English and will be accountable for:
Added 6 days ago
Graduate Program Services Officer
University of Saskatchewan
Saskatoon, SK
Graduate Program Services Officer (GPSO) is part of a team that provides expertise and support to the graduate community on campus, including faculty, staff, and students. This position…
Added 6 days ago
KH
Development Officer, Signature Events & Partnerships
Kids Help Phone
Toronto, ON
- $64,000 to $68,000 CAD / year
- Full-time
Full-Time, Permanent, Hybrid working 2-3 days per week
Added 7 days ago
BI
Operations Officer
BLS International
Regina, SK
- Full-time
…service solutions encompassing outsourced visa processing, document verification, biometrics, attestation, passport services, e-visa solutions, end-to-end solutions in e-governance, digital…
Added 7 days ago
BI
Operations Officer
BLS International
Winnipeg, MB
- Full-time
…service solutions encompassing outsourced visa processing, document verification, biometrics, attestation, passport services, e-visa solutions, end-to-end solutions in e-governance, digital…
Added 7 days ago
S
DCN Document Controller
SLB
Calgary, AB
- Full-time
Candidates must have the legal right to work in Canada without need of sponsorship
Added 7 days ago
S
DCN Project Controls System Analyst
SLB
Calgary, AB
- Full-time
Administer and support project controls systems and platforms, including scheduling, cost management, reporting, and document control tools, through user access management, system…
Added 7 days ago
S
Technologist
Sanofi
Toronto, ON
- Full-time
Execute and verify IQ/OQ/PQ validation and cleaning verification protocols.
Added 7 days ago
SN
196-26-6 - Special Projects Officer
Six Nations
Ohsweken, ON
- Part-time
…EST, Wednesday, November 18, 2026, for the Special Projects Officer with Environment, Nation Building. The Six Nations of the Grand River Application for Employment Form, Job Posting and…
Added 8 days ago
TS
Justice Support Worker
The Salvation Army in Canada
Regina, SK
- Full-time
Report on, make recommendations, and provide input and support to the ED/Corps officer/Manager as it relates to the hiring, supervision, training, performance management and termination of…

RBC

Bilingual CMO Enrolment Officer

Toronto, ON, Canada
Halifax, NS, Canada
Calgary, AB, Canada

Full-time

Apply on rbc.wd3.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 28, 2026
Experience: 1-2 years of customer service experience in the financial services industry.
Posting language: English
Posted: Oct 21, 2026

Original job description

Job Description

What is the opportunity?

In this role as a Bilingual CMO Enrolment Officer, you will be responsible for managing a high-quality Cash Management Onboarding experience for new and existing clients in RBC Express, RBC Edge, and other platforms. The overall objective of the role is to provide an exceptional client experience throughout the onboarding process. This role requires you to balance thorough due diligence with exceptional client service and collaboration with internal service partners, ensuring a seamless onboarding process.

What will you do?

Process and manage Cash Management Onboarding requests across multiple queues, delivering end-to-end onboarding of Cash Management product solutions.
Exercise due diligence and ownership through strong understanding of the impact throughout the step-by-step enrolment process.
Lead coordinated implementation by applying project management principles to engage Product Specialists and internal service partners from the initial client interaction, orchestrating stakeholder collaboration to ensure seamless and timely service delivery.
Maintain service excellence through meticulous accuracy and thorough due diligence during service enrollment, including comprehensive document verification and follow-up support for complex implementations, while consistently meeting servicing SLA.
Demonstrate “Client First Initiative” by being responsive to the needs of all areas in Cash Management Operations and collaborating with peers to add value to client experience.
Uphold RBC's standards by demonstrating commitment to our Code of Conduct, RBC Blueprint Values & Behaviours, ensuring full compliance with folios, privacy regulations and ethical business practices.
Share responsibility for customer satisfaction both within the Cash Management team and alongside our Service Partners.
Ensure 100 percent accuracy when inputting BCRMS billing upon service enrolment and support guidelines established by Product Management endeavoring to minimize revenue leakage.

What do you need to succeed?

Must Have:

Bilingual in French and English - candidates required for this role must have excellent written and verbal communication skills in both languages.
1-2 years of customer service experience in the financial services industry.
Collaborative work ethic and strong attention to detail.
Proven ability to think critically and solve complex problems.
Demonstrated team collaboration with above average decision-making skills and a growth mindset.
General understanding or knowledge of Cash Management Products Suite.
Client focus mindset.
Analytical thinking.
Document verification expertise.

Nice-to-have:

Track record in building rapport and maintaining client relationships within the financial, service or retail industry.
General understanding or knowledge of Cash Management Products Suite.
Familiarity with the RBC tools/applications.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
A world-class training program in financial services
Flexible work/life balance options
Opportunities to do challenging work

Job Skills

Active Learning, Active Learning, Adaptability, Analytical Thinking, Cash Management, Cash Operations, Client-Focused, Client Relations, Client Relationship Management, Client Service, Collaboration, Communication, Critical Thinking, Customer Satisfaction, Customer Service, Decision Making, Detail-Oriented, English Language, Financial Services, Financial Services Industry, French Language, Group Problem Solving, Meticulous, Onboarding, Operational Delivery {+ 4 more}

Additional Job Details

Address:

180 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-10-21

Application Deadline:

2026-11-28

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Apply on rbc.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

Manage the end-to-end onboarding experience for cash management clients by processing requests and ensuring high-quality service delivery. Collaborate with internal partners and product specialists to maintain service excellence while adhering to compliance and due diligence standards.

Requirements

Candidates must be bilingual in French and English and possess 1-2 years of customer service experience within the financial services industry. Strong analytical skills, attention to detail, and a collaborative mindset are essential for success in this role.

Skills

Cash management
Customer service
Bilingualism
Due diligence
Project management
Document verification
Analytical thinking
Problem solving
Team collaboration
Communication
Attention to detail
Financial services
Billing
Compliance

Benefits

Bonuses
Flexible benefits
Competitive compensation
Commissions
Stock
Training program
Flexible work/life balance

Visa sponsorship

Not detected in the job text

Keywords

Cash Management
Onboarding
RBC Express
RBC Edge
Due Diligence
Client Service
SLA
BCRMS
Financial Services
Bilingual
Document Verification
Project Management
Compliance
Revenue Leakage
Stakeholder Collaboration
Growth Mindset
Analytical Thinking
Client Focus
Banking
Operations

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Work requirements

Jobs in Canada