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Added 13 mins ago
Partner Care Associate PT
Power to Change
Abbotsford, BC
You have worked in an administrative role (an asset)
Added 13 mins ago
Partner Care Associate
Power to Change
Abbotsford, BC
You have worked in an administrative role (an asset)
Added 13 mins ago
CG
Assistant General Manager (Full time) - Browns Socialhouse
Century Group
Delta, BC
- Full-time
Responsible for ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company…
Added 13 mins ago
MB
Inventory Coordinator
Martin Brower
Baie-D'Urfé, QC
- Full-time
Added 13 mins ago
CS
Labourer
C.P. Services
Anzac, AB
- Full-time
Provide logistical and administrative support to other CP Services departments.
Added 13 mins ago
Junior Seating & Mobility Consultant (Co-Op Student)
Macdonald’s Home Health Care
Vancouver, BC
Exposure to collaborative workflows involving clinicians (OTs and PTs), technicians, sales consultants, and administrative staff.
Added 13 mins ago
Procurement Coordinator (Construction)
PACT
ON · Mississauga, Ontario
Added 13 mins ago
RG
Administrative Support
Ryzuk Geotechnical
Saanich, BC
- Full-time
We are looking for an Administrative Support to join our Ryzuk team!
Added 13 mins ago
EP
Intermediate IT Service Desk Analyst
Eupraxia Pharmaceuticals Inc.
Vancouver, BC
- Full-time
Added 13 mins ago
RU
Senior Field Representative, Technology Service
Ricoh USA, Inc.
Victoria, BC
- Full-time
Completes all required administrative tasks in an accurate and timely manner.
Added 13 mins ago
BI
Head Office Administrative Coordinator
Bento Inc.
Richmond Hill, ON
- $50,000 to $55,000 CAD / year
- Full-time
We are looking for a personable and self-motivated Head Office Administrative Coordinator to support our Richmond Hill Head Office. As a member of the People Operations team, you will play…
Added 13 mins ago
WA
Accounts Payable Concierge
We Are Social
Toronto, ON
- $42,000 to $52,000 CAD / year
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Added 13 mins ago
MT
Office Administrator – Hamilton
Maven Takapuna
Hamilton, ON
- Internship
You will be responsible for the delivery of consistent and dependable administrative support across the business. This is a fantastic opportunity to join a growing business where you can…
Added 13 mins ago
BT
FT Educational Assistant
Buffalo Trail Public Schools
Kitscoty, AB
- Contract
Help students with specialized supports, including assistive devices, equipment, or approved service animals, per Administrative Procedure 205.1 AP.
Added 13 mins ago
BC
Junior Accountant
Brunico Communications
Toronto, ON
- Contract
Added 13 mins ago
S
Resource Centre Employment Specialist- Full-Time-Calgary 1
Serco
AB · Edmonton, AB
- Full-time
Added 13 mins ago
EI
Senior Planner (Student Transportation) - Permanent
Elk Island Public Schools
Sherwood Park, AB
- Full-time
…while adhering to associated transportation legislation and administrative procedures. The position oversees logistics and route optimization which involves designing and implementing bus…
Added 13 mins ago
WC
Accounts Payable Associate
White Cap Canada
Vaughan, ON
- Full-time
Added 13 mins ago
BH
Department Head - Science (1.0 FTE) - Holy Trinity Catholic High School, Simcoe
Brant Haldimand Norfolk Catholic District School Board
ON · Simcoe, ON
- Part-time
…schools and a multisite Alternative Education school, and 3 administrative offices. We are unique in that we belong to three Dioceses: Hamilton, London, and St. Catharines. We are located…
Added 13 mins ago
YH
Laboratory Supervisor
Yousef Haj-Ahmad Department of Engineering
St. Catharines, ON
- Full-time
Excellent understanding of course materials with related experience teaching at the University level, including familiarity with the administrative program requirements;
Added 13 mins ago
BH
Department Head - Physical Education - 1.0 FTE - Holy Trinity Catholic High School, Simcoe
Brant Haldimand Norfolk Catholic District School Board
ON · Simcoe, ON
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…schools and a multisite Alternative Education school, and 3 administrative offices. We are unique in that we belong to three Dioceses: Hamilton, London, and St. Catharines. We are located…
Added 13 mins ago
BH
Department Head - Science (1.0 FTE) - New Secondary School, Brantford
Brant Haldimand Norfolk Catholic District School Board
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…school principal, school team, and the Superintendent in the administrative processes associated with opening a new school and department start up. Due to the unpredictability of many of…
Added 13 mins ago
BH
Department Head - Science (1.0 FTE) - Assumption College School, Brantford
Brant Haldimand Norfolk Catholic District School Board
Brantford, ON
- Part-time
…schools and a multisite Alternative Education school, and 3 administrative offices. We are unique in that we belong to three Dioceses: Hamilton, London, and St. Catharines. We are located…
Added 13 mins ago
BH
Department Head - The Arts (1.0 FTE) - St. John's College, Brantford
Brant Haldimand Norfolk Catholic District School Board
Brantford, ON
- Part-time
…schools and a multisite Alternative Education school, and 3 administrative offices. We are unique in that we belong to three Dioceses: Hamilton, London, and St. Catharines. We are located…
Added 13 mins ago
BH
Department Head – English (1.0 FTE) - Holy Trinity Catholic High School, Simcoe
Brant Haldimand Norfolk Catholic District School Board
ON · Simcoe, ON
- Part-time
…schools and a multisite Alternative Education school, and 3 administrative offices. We are unique in that we belong to three Dioceses: Hamilton, London, and St. Catharines. We are located…

RBC

Bilingual CMO Enrolment Officer

Calgary, AB, Canada
Halifax, NS, Canada
Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 30, 2026
Experience: 1-2 years of customer service experience in the financial services industry.
Posting language: English
Posted: Oct 29, 2026

Original job description

Job Description

What is the opportunity?

In this role as a Bilingual CMO Enrolment Officer, you will be responsible for managing a high-quality Cash Management Onboarding experience for new and existing clients in RBC Express, RBC Edge, and other platforms. The overall objective of the role is to provide an exceptional client experience throughout the onboarding process. This role requires you to balance thorough due diligence with exceptional client service and collaboration with internal service partners, ensuring a seamless onboarding process.

What will you do?

Process and manage Cash Management Onboarding requests across multiple queues, delivering end-to-end onboarding of Cash Management product solutions.
Exercise due diligence and ownership through strong understanding of the impact throughout the step-by-step enrolment process.
Lead coordinated implementation by applying project management principles to engage Product Specialists and internal service partners from the initial client interaction, orchestrating stakeholder collaboration to ensure seamless and timely service delivery.
Maintain service excellence through meticulous accuracy and thorough due diligence during service enrollment, including comprehensive document verification and follow-up support for complex implementations, while consistently meeting servicing SLA.
Demonstrate “Client First Initiative” by being responsive to the needs of all areas in Cash Management Operations and collaborating with peers to add value to client experience.
Uphold RBC's standards by demonstrating commitment to our Code of Conduct, RBC Blueprint Values & Behaviours, ensuring full compliance with folios, privacy regulations and ethical business practices.
Share responsibility for customer satisfaction both within the Cash Management team and alongside our Service Partners.
Ensure 100 percent accuracy when inputting BCRMS billing upon service enrolment and support guidelines established by Product Management endeavoring to minimize revenue leakage.

What do you need to succeed?

Must Have:

Bilingual in French and English - candidates required for this role must have excellent written and verbal communication skills in both languages.
1-2 years of customer service experience in the financial services industry.
Collaborative work ethic and strong attention to detail.
Proven ability to think critically and solve complex problems.
Demonstrated team collaboration with above average decision-making skills and a growth mindset.
General understanding or knowledge of Cash Management Products Suite.
Client focus mindset.
Analytical thinking.
Document verification expertise.

Nice-to-have:

Track record in building rapport and maintaining client relationships within the financial, service or retail industry.
General understanding or knowledge of Cash Management Products Suite.
Familiarity with the RBC tools/applications.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
A world-class training program in financial services
Flexible work/life balance options
Opportunities to do challenging work

Job Skills

Active Learning, Active Learning, Adaptability, Analytical Thinking, Cash Management, Cash Operations, Client-Focused, Client Relations, Client Relationship Management, Client Service, Collaboration, Communication, Critical Thinking, Customer Satisfaction, Customer Service, Decision Making, Detail-Oriented, English Language, Financial Services, Financial Services Industry, French Language, Group Problem Solving, Meticulous, Onboarding, Operational Delivery {+ 4 more}

Additional Job Details

Address:

180 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-10-29

Application Deadline:

2026-11-30

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Join our Talent Community

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Apply About employer

More about this job

Responsibilities

Manage the end-to-end onboarding process for cash management product solutions while ensuring high-quality client service. Coordinate with internal partners and product specialists to ensure accurate document verification and timely service delivery.

Requirements

Candidates must be bilingual in French and English with 1-2 years of customer service experience in the financial services industry. Strong analytical skills, attention to detail, and a collaborative mindset are required for success in this role.

Skills

Bilingual
Cash management
Customer service
Due diligence
Project management
Document verification
Analytical thinking
Problem solving
Team collaboration
Communication
Attention to detail
Financial services
Client relations
Billing
Compliance
Growth mindset

Benefits

Bonuses
Flexible benefits
Competitive compensation
Commissions
Stock options
Training program
Flexible work/life balance

Visa sponsorship

Not detected in the job text

Keywords

Cash Management
Onboarding
RBC Express
RBC Edge
Due Diligence
Client Service
Project Management
SLA
BCRMS
Billing
Financial Services
Compliance
Privacy Regulations
Document Verification
Bilingual
Customer Satisfaction
Stakeholder Collaboration
Growth Mindset
Analytical Thinking
Client First Initiative

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