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B
Analyst, Engineering Program Management
Bombardier
Dorval, QC
- Full-time
Create and follow project schedules to meet the Program requirements;
Added just now
G&
Managing Director
Groom & Associés / Associates
Montreal, QC
- Full-time
Expand strategic accounts, channel partnerships, and major project opportunities across Canada.
Added just now
CC
Project Accountant
Corebuild Construction Ltd.
Toronto, ON · North York, ON
- Full-time
The Project Accountant plays a critical role in supporting the financial health of our construction projects from initiation through completion.
Added 1 min ago
SR
Assistant Project Manager
SmartCentres REIT
Vaughan, ON
- Full-time
Job Title: Assistant Project Manager - Construction
Added 1 min ago
NB
Senior Advisor, Governance and Strategic Initiatives
National Bank of Canada
Montreal, QC
- Full-time
Experience in strategy, governance, performance, project and process management, organizational transformation, consulting, or related fields.
Added 1 min ago
W
Scheduler
Webuild
Toronto, ON
- Full-time
You will be part of our Connect 6ix project, playing a key role in driving its success and contributing to one of Canada’s most exciting infrastructure projects.
Added 1 min ago
B
R&D Tax Client Delivery Manager
Boast
Montreal, QC
- Full-time
Familiarity with project management tools (e.g., JIRA, Asana, GitHub, Clickup, Linear, Notion), accounting systems (e.g., QuickBooks, FreshBooks, Oracle NetSuite) and payroll systems…
Added 1 min ago
DP
Property Manager
Drake Property Management
Hamilton, ON
- $70,000 to $75,000 CAD / year
- Full-time
Monitor project progress and proactively identify operational risks or delays.
Added 1 min ago
ES
Facility Manager - Toronto
Equans Services Canada & US
Toronto, ON
- Full-time
…the site team to ensure compliance with all provisions of the Project Agreement (PA) and the Facility Management Service Agreement…
Added 1 min ago
B
Operations Manager
BGIS
Toronto, ON
- Full-time
Responsible for operations and budget management, service delivery management, project management, client relationship management, health and safety, and emergency preparedness and business…
Added 1 min ago
KR
Junior Accounts Payable Specialist
Kassen Recruitment
Brampton, ON
- Full-time
A leading organization in the construction and project services industry is seeking an Accounts Payable Specialist to join its finance team. This role is ideal for a detail-oriented…
Added 1 min ago
KP
Change Specialist, Finance
Kruger Products | Produits Kruger
Mississauga, ON
- Full-time
…business readiness, and adoption activities. Working closely with project teams, business stakeholders, and end users, you will support the successful adoption of new systems, processes,…
Added 1 min ago
GC
Billing Administrator
Great Canadian Exteriors Corporation
AB · Edmonton, AB
- Full-time
…professionally managed, ensuring reliability and consistency in every project we work…
Added 1 min ago
C/
Member Services Coordinator (12 month contract)
CIRO / OCRI
Vancouver, BC
- Full-time
Added 1 min ago
S
Corporate Senior Financial AnalystBusiness Planning, Finance
Sanya’k̓ula
Burnaby, BC
- Full-time
Added 1 min ago
CL
General Manager - Off Campus
Campus Living Centres
Waterloo, ON
- Full-time
Added 1 min ago
DI
Business Analyst( French)
Dawn InfoTek
Toronto, ON
- Contract
…hardware deployments by coordinating activities across Branch, Project Delivery and project partner…
Added 1 min ago
GR
Accounting Supervisor
Goldbeck Recruiting
Surrey, BC
- $85,000 to $100,000 CAD / year
- Full-time
As Accounting Supervisor, you’ll be the link between the Senior Accountant and the VP Finance. You’ll take ownership of day-to-day accounting so the VP can focus on strategy. This is a…
Added 1 min ago
RE
Backend Python Developer - GenAI Focus
Randstad Enterprise
Montreal, QC
- Contract
Participate in scrum meetings, report on project status, and adapt to evolving regulatory requirements.
Added 1 min ago
GC
Billing Administrator
Great Canadian Exteriors Corporation
AB · Edmonton, AB
- Full-time
In this role, you will play a key part in our project operations - managing end-to-end customer invoicing, working closely with our project managers, and ensuring accuracy across our…
Added 1 min ago
TP
Specialist, Supplier Relationship Management
Toronto Pearson International Airport
Toronto, ON
- Full-time
Facilitate (based on the Supplier Segmentation) and attend performance review meetings with suppliers and contract/project managers to ensure SLAs are met.
Added 1 min ago
TI
Administrative Manager (Controller)
ThreePDS Inc.
Terrebonne, QC
- $95,000 to $110,000 CAD / year
- Full-time
Added 1 min ago
C
Senior Property Manager
CBRE
Toronto, ON
- Full-time
…management, property management, flex space & experience); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management,…
Added 1 min ago
RC
Financial Accountant (12-Month Contract)
Randstad Canada
Toronto, ON
- $35 to $45 CAD / hour
- Contract
We are seeking a detail-oriented and analytical Financial Accountant to join our client in Financial Services. In this role, you will play a critical part in ensuring the accuracy and…
Added 2 mins ago
GC
Senior Insurance Fraud & Claims Investigation Specialist
Gramian Consulting Group
Remote, Canada
- Contract
- Remote
…Specialists to contribute to a specialized AI training and evaluation project focused on identifying staged-loss incidents and fraudulent insurance…

RBC

Bilingual CMO Enrolment Officer

Calgary, AB, Canada
Halifax, NS, Canada
Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 30, 2026
Experience: 1-2 years of customer service experience in the financial services industry.
Posting language: English
Posted: Oct 29, 2026

Original job description

Job Description

What is the opportunity?

In this role as a Bilingual CMO Enrolment Officer, you will be responsible for managing a high-quality Cash Management Onboarding experience for new and existing clients in RBC Express, RBC Edge, and other platforms. The overall objective of the role is to provide an exceptional client experience throughout the onboarding process. This role requires you to balance thorough due diligence with exceptional client service and collaboration with internal service partners, ensuring a seamless onboarding process.

What will you do?

Process and manage Cash Management Onboarding requests across multiple queues, delivering end-to-end onboarding of Cash Management product solutions.
Exercise due diligence and ownership through strong understanding of the impact throughout the step-by-step enrolment process.
Lead coordinated implementation by applying project management principles to engage Product Specialists and internal service partners from the initial client interaction, orchestrating stakeholder collaboration to ensure seamless and timely service delivery.
Maintain service excellence through meticulous accuracy and thorough due diligence during service enrollment, including comprehensive document verification and follow-up support for complex implementations, while consistently meeting servicing SLA.
Demonstrate “Client First Initiative” by being responsive to the needs of all areas in Cash Management Operations and collaborating with peers to add value to client experience.
Uphold RBC's standards by demonstrating commitment to our Code of Conduct, RBC Blueprint Values & Behaviours, ensuring full compliance with folios, privacy regulations and ethical business practices.
Share responsibility for customer satisfaction both within the Cash Management team and alongside our Service Partners.
Ensure 100 percent accuracy when inputting BCRMS billing upon service enrolment and support guidelines established by Product Management endeavoring to minimize revenue leakage.

What do you need to succeed?

Must Have:

Bilingual in French and English - candidates required for this role must have excellent written and verbal communication skills in both languages.
1-2 years of customer service experience in the financial services industry.
Collaborative work ethic and strong attention to detail.
Proven ability to think critically and solve complex problems.
Demonstrated team collaboration with above average decision-making skills and a growth mindset.
General understanding or knowledge of Cash Management Products Suite.
Client focus mindset.
Analytical thinking.
Document verification expertise.

Nice-to-have:

Track record in building rapport and maintaining client relationships within the financial, service or retail industry.
General understanding or knowledge of Cash Management Products Suite.
Familiarity with the RBC tools/applications.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
A world-class training program in financial services
Flexible work/life balance options
Opportunities to do challenging work

Job Skills

Active Learning, Active Learning, Adaptability, Analytical Thinking, Cash Management, Cash Operations, Client-Focused, Client Relations, Client Relationship Management, Client Service, Collaboration, Communication, Critical Thinking, Customer Satisfaction, Customer Service, Decision Making, Detail-Oriented, English Language, Financial Services, Financial Services Industry, French Language, Group Problem Solving, Meticulous, Onboarding, Operational Delivery {+ 4 more}

Additional Job Details

Address:

180 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-10-29

Application Deadline:

2026-11-30

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Apply About employer

More about this job

Responsibilities

Manage the end-to-end onboarding process for cash management product solutions while ensuring high-quality client service. Coordinate with internal partners and product specialists to ensure accurate document verification and timely service delivery.

Requirements

Candidates must be bilingual in French and English with 1-2 years of customer service experience in the financial services industry. Strong analytical skills, attention to detail, and a collaborative mindset are required for success in this role.

Skills

Bilingual
Cash management
Customer service
Due diligence
Project management
Document verification
Analytical thinking
Problem solving
Team collaboration
Communication
Attention to detail
Financial services
Client relations
Billing
Compliance
Growth mindset

Benefits

Bonuses
Flexible benefits
Competitive compensation
Commissions
Stock options
Training program
Flexible work/life balance

Visa sponsorship

Not detected in the job text

Keywords

Cash Management
Onboarding
RBC Express
RBC Edge
Due Diligence
Client Service
Project Management
SLA
BCRMS
Billing
Financial Services
Compliance
Privacy Regulations
Document Verification
Bilingual
Customer Satisfaction
Stakeholder Collaboration
Growth Mindset
Analytical Thinking
Client First Initiative

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