Find work in Canada.

A simpler way to find your next job.

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 1 hour ago
PH
Document Production Specialist – Contract
PT Hatfield Indonesia
Calgary, AB
- Contract
We are seeking a Document Production Specialist to join our team on a contract basis, starting immediately, with the initial contract term ending April 30, 2027. There is potential for an…
Added 1 hour ago
AA
Spécialiste des Systèmes d'Atterrissage / Landing Systems Specialist
Airbus Aircraft
Montreal, QC
- Full-time
…long du cycle de vie complet du produit (de la conception au support en…
Added 2 hours ago
RV
Component Engineering Specialist
Ross Video
Ottawa, ON · Nepean, ON
- Full-time
Support sourcing activities by assessing supplier capability, price trends, lead times, and emerging technologies
Added 2 hours ago
GS
Staff Site Reliability Engineer, Application
Guidewire Software
Toronto, ON
- Full-time
…and help drive the strategic goals and projects of the SRE Application team. You will bridge the gap between long-term reliability strategy and day-to-day execution, ensuring that our…
Added 4 hours ago
W
Senior Cost Analyst
Worley
Markham, ON
- Full-time
…Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable…
Added 4 hours ago
DR
Technology Specialist, Networking
Durham Region (The Regional Municipality of Durham)
Whitby, ON
- Temporary
…continuous improvement of network resources. The incumbent will support the design, implementation and operation of the Region's Local Area Network, Wide Area Network and enterprise…
Added 4 hours ago
HT
Operations Support Specialist
Hirematic Talent Solutions
Toronto, ON
- $40 to $45 CAD / hour
- Full-time
Systems Administrator / Operations Support Specialist Senior
Added 4 hours ago
E
Specialist I, IT Enterprise GIS Technical Specialist
Enbridge
Calgary, AB · Edmonton, AB · Toronto, ON · North York
- Full-time
…excellence, innovation, and sustainable growth. We are looking for a Specialist I, IT Enterprise GIS Technical Specialist to join our team and provide senior technical leadership for our…
Added 5 hours ago
RB
Banking Advisor
Royal Bank of Canada
Fort Frances, ON
- Full-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 6 hours ago
W
Mechanical Design Specialist
Worley
Oakville, ON
- Full-time
…Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable…
Added 6 hours ago
M
Senior Finance Manager, AI Business Solutions
Microsoft
Goodwood, ON
- Full-time
…and AI Business Processes suite, partnering closely with our Specialist Team Unit (STU) leadership to drive growth, execution, and transformation. You will be accountable for financial…
Added 6 hours ago
S
DCN Project Engineering Manager
SLB
Calgary, AB
- Full-time
SLB is seeking a highly qualified and motivated Project Engineering Manager to support our Data Center infrastructure solutions business.
Added 6 hours ago
V
Sr Spec, IT
Vale
Canada
- Full-time
We are seeking a Sr. Specialist, AI/Machine Learning Developer to join our AI & Automation Centre of Excellence for a permanent opportunity within Information Technology in Sudbury, ON.…
Added 7 hours ago
KC
Consultant - Cyber Defense - Offensive Security
KPMG Canada
Toronto, ON
- Full-time
…skills for the future, and take ownership of your career with support at every stage. Join a firm where your career can make a…
Added 7 hours ago
OH
Senior Specialist, Technical-1
Ontario Health | Santé Ontario
Toronto, ON
- Full-time
Added 7 hours ago
E
Member Services Specialist
Evo
Burnaby, BC
- Full-time
As a Member Services Specialist at BCAA, you’ll be part of the team supporting Evo Members and helping keep their car sharing experience moving smoothly. You’ll provide friendly,…
Added 7 hours ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Mississauga, ON
- Part-time
Ability to conduct sit down makeup and skincare consultations and demonstrate application
Added 7 hours ago
Automation Specialist / Engineer - Process Systems & Software
Spartan Controls Ltd.
Burnaby, BC
…and beyond. We are dedicated to providing exceptional sales, support and service experiences for our diverse customer base in industries such as mining, power, oil & gas, municipal, pulp &…
Added 7 hours ago
S
Part Time Product Specialist
Skechers
Hamilton, ON
- Part-time
As a Sales Associate, better known as a “Product Specialist,” at Skechers, you’re not just working a job - you’re joining a team where growth, customer connections, fashion, and comfort are…
Added 7 hours ago
C
Client Engagement Representative
CIBC
Vancouver, BC
- Full-time
…leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support -…
Added 8 hours ago
Agentic Evaluation & Testing Specialist, Kitchener, ON
Siemens
Kitchener, ON
About the role: System Testing and Agent Evaluation Specialist
Added 8 hours ago
IS
Business Intelligence Specialist
Irving Shipbuilding
Dartmouth, NS
- Full-time
As a Business Intelligence Specialist, you will play a key role in shaping how data is used to support strategic initiatives. You’ll be responsible for developing scalable data solutions,…
Added 8 hours ago
JE
Inside Sales Representative - Power Specialist (2026-9593)
Johnston Equipment
Mississauga, ON
- Full-time
Proactively sells products, services, supplies to customer base in support of company promotion and sales campaigns
Added 8 hours ago
M
RQ11857 - Systems Administrator/Operations Support Specialist - Senior
Maarut
Toronto, ON
- Contract
Perform production support, incident management, root cause analysis, and resolution of Oracle Recruiting Cloud application issues.
Added 9 hours ago
AE
Data Specialist
Agnico Eagle Mines Limited
Kirkland Lake, ON
- Full-time
…Eagle prioritizes the hiring of Members from these Nations. To support this commitment, members from these Nations seeking employment opportunities at the Macassa Mine are encouraged to…

RBC

Bilingual Operations Specialist- EN

Montreal, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 14, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

Job Description

What is the role?

As an Operations Specialist within the CARDs EAC (Expert Advice Centre) Team your primary responsibility is providing professional, attentive, and accurate information on credit card policies and procedures to internal service partners over the phone. In addition to your phone role, you will also be expected to perform non phone fulfillment activities as we support our various partners in meeting Service Level Agreements. This is a full time and shift oriented role offering flexible work arrangements on a National Team. If you have strong communication skills, are inquisitive and looking for a fast-paced team environment, we want to hear from you!

What will you do?

Deliver accurate information and guidance related to Credit Card products/procedures/policies at first point of contact
Utilize all available resources to deliver accurate and efficient problem resolution
Demonstrate strong analytical skills coupled with an innate ability to multi-task
Fulfill a variety of credit card-related client requests in a timely and accurate manner

What do you need to succeed?

Must-have

Bilingualism (English and French) required, as you will regularly do business with RBC partners and/or employees across Canada with English and French speaking needs.
Ability to confidently take on high call volumes, while prioritizing and multi-tasking with a commitment to delivering superior client service
Ability to adapt and learn new skills
Technically Savvy i.e. troubleshooting, ability to learn new systems/applications
Demonstrate ability to effectively interact with partners, while delivering an exceptional customer experience
Available to work shifts within the business hours of 7am-12am EST Monday to Friday, Saturday 9am-9pm EST and Sunday 11am-9pm EST
Please note that while this role is primarily work from home, it requires some days on site as determined by the business

Nice-to-have

Knowledge of RBC Visa/MasterCard products and systems
Previous call centre experience and/or processing centre experience
Previous experience in fast-paced Enhanced Performance Management environment

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, achieving success that is mutual.

Ability to make a difference and lasting impact
Work with a great and supportive team
French Language compensation available in applicable provinces
Flex shift which includes compensation for evening and weekend shifts

Job Skills

Additional Job Details

Address:

1 PLACE VILLE MARIE:MONTRÉAL

City:

Montréal

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-11-05

Application Deadline:

2026-11-14

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Join our Talent Community

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com</a/span>

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Apply About employer

More about this job

Responsibilities

Provide accurate guidance on credit card products, policies, and procedures to internal service partners by phone, resolving inquiries using available resources. Process credit card-related requests outside the phone role, meeting service-level agreements through timely and accurate fulfillment.

Requirements

Fluency in English and French is required, along with the ability to manage high call volumes, prioritize tasks, multitask, and deliver excellent service. Candidates should be adaptable, comfortable troubleshooting and learning new systems, and available for shifts within the stated weekday and weekend business hours.

Skills

English-French Bilingualism
Customer Service
Verbal Communication
Analytical Skills
Multitasking
Prioritization
Problem Resolution
Credit Card Product Knowledge
Policy and Procedure Guidance
Call Handling
Technical Troubleshooting
Adaptability
Learning Agility
Request Processing
Partner Relations
Time Management

Benefits

French Language Compensation
Evening and Weekend Shift Compensation
Flexible Work Arrangements

Visa sponsorship

Not detected in the job text

Keywords

Credit Cards
Credit Card Products
Credit Card Policies
Credit Card Procedures
Internal Service Partners
Customer Service
Call Centre
High Call Volumes
Problem Resolution
Analytical Skills
Multitasking
Prioritization
Technical Troubleshooting
Systems and Applications
Request Fulfillment
Service-Level Agreements
Partner Relations
English-French Bilingualism
Shift Work
Work from Home

Report this job