Find work in Canada.

617,047 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 57 mins ago
X
VP, Communications, Brand and Marketing
Xanadu
Toronto, ON
- Full-time
Evaluate internal capabilities and manage external agency and specialist partners to ensure maximum value, accountability, and quality.
Added 57 mins ago
CC
Transportation Specialist
Canadian Cancer Society
Hamilton, ON
- Part-time
Job Title: Transportation Specialist (Part-time, Permanent )
Added 1 hour ago
CS
Sr Manager, Community Relations
Canucks Sports & Entertainment (CSE)
Vancouver, BC
- Full-time
Supervise, coach, and provide feedback to Specialist, Community Relations, Coordinator, Mascot, and Program Manager, Community Relations
Added 1 hour ago
Digital Sales Operations Specialist - Digital Sales
Talent Acquisition Team at Westland Insurance. Text reply only.
Surrey, BC
We’re searching for a Digital Sales Operations Specialist. Are you searching for new possibilities?
Added 1 hour ago
R
Senior Financial Specialist
RBC
Kamloops, BC · Vancouver, BC
- Full-time
As a skilled financing specialist supporting a high performing commercial banking team with portfolio management and compliance support you will contribute to an exceptional client…
Added 1 hour ago
LC
Beauty Specialist, Hourly Part Time Day
Loblaw Companies Limited
Toronto, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 hour ago
FC
Senior Workday Functional Specialist
Fanshawe College
London, ON
- Full-time
Reporting to the Manager, Workday Human Capital Management (HCM), the Senior Workday Functional Specialist - HCM provides specialized functional and technical expertise in the support,…
Added 1 hour ago
Associate Wealth Advisor
First West
Chilliwack, BC
…portfolio; networks with external business organizations in the community to generate referrals; may pursue relationships with potential new members and actively promotes the full range of…
Added 1 hour ago
TA
Veterinary Warehouse & Customer Service Specialist
TELUS Agriculture & Consumer Goods
Lethbridge, AB
- Full-time
We are looking for a dedicated and proactive Veterinary Warehouse & Customer Service Specialist to join our team. This multifaceted role combines customer excellence with operational…
Added 1 hour ago
X
VP, Communications, Brand & Marketing
Xanadu
Toronto, ON
- Full-time
Evaluate internal capabilities and manage external agency and specialist partners to ensure maximum value, accountability, and quality.
Added 1 hour ago
LD
Beauty Advisor
London Drugs Limited
Prince George, BC
- $18.25 to $21.58 CAD / hour
- Other
past experience as a makeup artist, cosmetician, beauty advisor, counter manager, skin care specialist, or similar job
Added 2 hours ago
RB
Banking Advisor
Royal Bank of Canada
Shelburne, ON
- Full-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 2 hours ago
RB
Client Advisor
Royal Bank of Canada
Ponoka, AB
- Part-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 2 hours ago
RB
Client Advisor
Royal Bank of Canada
Centre Wellington, ON
- Part-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 2 hours ago
SD
Beauty Specialist, Hourly Full Time Day
Shoppers Drug Mart
Comox, BC
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 2 hours ago
R
Regional Service Network Specialist
Raise
Toronto, ON
- $61,000 to $72,500 CAD / year
- Full-time
…we are looking to hire a full-time Regional Service Network Specialist in the Toronto Region. This is a 12 month contracted position to cover a maternity…
Added 2 hours ago
PH
Physiotherapist D3-Palliative Care
Providence Healthcare
Toronto, ON
- Temporary
Contributes to the academic mandate of the organization as an educator, resource or support for staff and members of the academic and professional community
Added 2 hours ago
SJ
MDRD Assistant Medical Device Reprocessing Department SJHC
St. Joseph's Health Centre, Toronto
Toronto, ON
- Temporary
…the full spectrum of care, spanning primary care, secondary community care, tertiary and quaternary care services to post-acute through rehabilitation, palliative care and long-term care…
Added 2 hours ago
TA
Veterinary Warehouse & Customer Service Specialist
TELUS Agriculture & Consumer Goods
Lethbridge, AB
- Full-time
We are looking for a dedicated and proactive Veterinary Warehouse & Customer Service Specialist to join our team. This multifaceted role combines customer excellence with operational…
Added 2 hours ago
NN
Marketing Specialist
Nurse Next Door
Vancouver, BC
- Full-time
As the US Marketing Specialist, you will play a key role in growing Nurse Next Door's presence across the United States, strengthening our premium brand and driving local franchise growth…
Added 2 hours ago
L
People Safety & Compliance Senior Specialist
lululemon
Vancouver, BC
- Full-time
…our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that…
Added 2 hours ago
LC
Beauty Specialist, Hourly Part Time Day
Loblaw Companies Limited
Airdrie, AB
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 2 hours ago
UO
Events and Communications Assistant, O'Brien Institute for Public Health
University of Calgary
Calgary, AB
- Full-time
This position is part of the AUPE bargaining unit, and falls under the Specialist/Advisor Job Family, Phase 1.
Added 2 hours ago
LC
Beauty Specialist, Hourly Part Time Day
Loblaw Companies Limited
Airdrie, AB
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 2 hours ago
UO
Supply Chain Analyst, Supply Chain Management
University of Calgary
Calgary, AB
- Full-time
This position is part of the AUPE bargaining unit, and falls under the Specialist/Advisor Job Family, Phase 2.

RBC

Bilingual Operations Specialist- EN

Montreal, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 14, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

Job Description

What is the role?

As an Operations Specialist within the CARDs EAC (Expert Advice Centre) Team your primary responsibility is providing professional, attentive, and accurate information on credit card policies and procedures to internal service partners over the phone. In addition to your phone role, you will also be expected to perform non phone fulfillment activities as we support our various partners in meeting Service Level Agreements. This is a full time and shift oriented role offering flexible work arrangements on a National Team. If you have strong communication skills, are inquisitive and looking for a fast-paced team environment, we want to hear from you!

What will you do?

Deliver accurate information and guidance related to Credit Card products/procedures/policies at first point of contact
Utilize all available resources to deliver accurate and efficient problem resolution
Demonstrate strong analytical skills coupled with an innate ability to multi-task
Fulfill a variety of credit card-related client requests in a timely and accurate manner

What do you need to succeed?

Must-have

Bilingualism (English and French) required, as you will regularly do business with RBC partners and/or employees across Canada with English and French speaking needs.
Ability to confidently take on high call volumes, while prioritizing and multi-tasking with a commitment to delivering superior client service
Ability to adapt and learn new skills
Technically Savvy i.e. troubleshooting, ability to learn new systems/applications
Demonstrate ability to effectively interact with partners, while delivering an exceptional customer experience
Available to work shifts within the business hours of 7am-12am EST Monday to Friday, Saturday 9am-9pm EST and Sunday 11am-9pm EST
Please note that while this role is primarily work from home, it requires some days on site as determined by the business

Nice-to-have

Knowledge of RBC Visa/MasterCard products and systems
Previous call centre experience and/or processing centre experience
Previous experience in fast-paced Enhanced Performance Management environment

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, achieving success that is mutual.

Ability to make a difference and lasting impact
Work with a great and supportive team
French Language compensation available in applicable provinces
Flex shift which includes compensation for evening and weekend shifts

Job Skills

Additional Job Details

Address:

1 PLACE VILLE MARIE:MONTRÉAL

City:

Montréal

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-11-05

Application Deadline:

2026-11-14

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Join our Talent Community

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com</a/span>

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Apply About employer

More about this job

Responsibilities

Provide accurate guidance on credit card products, policies, and procedures to internal service partners by phone, resolving inquiries using available resources. Process credit card-related requests outside the phone role, meeting service-level agreements through timely and accurate fulfillment.

Requirements

Fluency in English and French is required, along with the ability to manage high call volumes, prioritize tasks, multitask, and deliver excellent service. Candidates should be adaptable, comfortable troubleshooting and learning new systems, and available for shifts within the stated weekday and weekend business hours.

Skills

English-French Bilingualism
Customer Service
Verbal Communication
Analytical Skills
Multitasking
Prioritization
Problem Resolution
Credit Card Product Knowledge
Policy and Procedure Guidance
Call Handling
Technical Troubleshooting
Adaptability
Learning Agility
Request Processing
Partner Relations
Time Management

Benefits

French Language Compensation
Evening and Weekend Shift Compensation
Flexible Work Arrangements

Visa sponsorship

Not detected in the job text

Keywords

Credit Cards
Credit Card Products
Credit Card Policies
Credit Card Procedures
Internal Service Partners
Customer Service
Call Centre
High Call Volumes
Problem Resolution
Analytical Skills
Multitasking
Prioritization
Technical Troubleshooting
Systems and Applications
Request Fulfillment
Service-Level Agreements
Partner Relations
English-French Bilingualism
Shift Work
Work from Home

Report this job