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Added 4 mins ago
PH
Procurement manager
Prime Health Ltd.
Maple Ridge, BC
- From $50 CAD / hour
- Full-time
- On-site
Review purchase order claims and contracts to determine compliance with company policy
Added 6 mins ago
HH
Clerk Typist 4
Hamilton Health Sciences
Hamilton, ON
- Part-time
…families, and members of the healthcare team. Reporting to the JCC Manager Flow and Operations, the Clerk responsibilities include but are not limited to: patient reception, registration,…
Added 20 mins ago
D
Directeur, Médias Numériques
DAC
Montreal, QC
- Full-time
Added 20 mins ago
J
Inside Sales Representative
JobsMedia.io
Mascouche, QC
- Full-time
…logistics/transportation in collaboration with the counter manager. Request quotes from suppliers as needed and regularly inform the external representative and the sales manager of any…
Added 21 mins ago
DoubleTree West Kelowna - Housekeeping Manager
Days Hospitality Limited Careers
West Kelowna, BC
…to go above and beyond to make our guests feel special. In order to build this team of yours, you take recruitment and training seriously. When it comes to cleanliness, your standards are…
Added 32 mins ago
BK
Shift manager - fast food restaurant
Burger King
Winnipeg, MB
- From $18 CAD / hour
- Full-time
- On-site
Added 32 mins ago
BK
Shift manager - fast food restaurant
Burger King
Winnipeg, MB
- From $18 CAD / hour
- Full-time
- On-site
Added 36 mins ago
CG
Inside Sales Representative
Consolidated Gypsum Supply Ltd.
Saskatoon, SK
- Full-time
…customers on our variety of products and manage accounts in order to create an excellent customer…
Added 36 mins ago
D
Senior Account Manager, Healthcare
Desjardins
Toronto, ON
- Full-time
…with a view to promoting and selling products and services in order to grow the centre’s business. He or she uses his/her in-depth technical knowledge and business skills to represent,…
Added 51 mins ago
TE
Warehouse Representative / Driver - Edmonton
TK Elevator
AB · Edmonton, AB
- Full-time
Order parts, supplies, materials and equipment, as required
Added 51 mins ago
PB
Key Leader
Poppy Barley Inc.
Vancouver, BC
- Part-time
Partner with the Store Manager and Assistant Store Managers to lead initiatives.
Added 51 mins ago
BH
Coordinated Access & Assessment Manager
BC Housing
Vancouver, BC
- Full-time
The Coordinated Access & Assessment Manager is responsible for the implementation and ongoing oversight of the Coordinated Access and Assessment initiative within the region or assigned…
Added 51 mins ago
DC
Project Manager – Community-Based Research & Engagement
DIVERSEcity Community Resources Society
Surrey, BC
- Full-time
Job Title: Project Manager – Community-Based Research & Engagement
Added 51 mins ago
SI
Receptionist
Saputo Inc.
Montreal, QC
- Full-time
Reporting to the Facilities Manager, the incumbent will serve as the Receptionist at the Saint-Léonard office while also providing administrative support.
Added 51 mins ago
FU
Janitor
First United Church Community Ministry Society
Vancouver, BC
- Full-time
Follow procedures for the use of chemical cleaners and power equipment in order to prevent damage to floors and fixtures.
Added 53 mins ago
MR
Shift manager - fast food restaurant
McDonald's Restaurant
Slave Lake, AB
- From $18.5 CAD / hour
- Full-time
- On-site
Added 1 hour ago
DA
Production Planning Officer
Dutch Agriculture
Regina, SK
- Full-time
Problem Solving: Connect with production manager to resolve equipment delays, material shortages, or sudden shifts in product demand
Added 1 hour ago
C
Workplace Experience Coordinator
CBRE
Ottawa, ON
- Full-time
Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager.
Added 1 hour ago
CF
Business Development Manager
CI Financial
Vancouver, BC
- Full-time
We are currently seeking a Business Development Manager (BDM) who will be responsible for sales and asset retention and brand promotion of all CI Global Asset Management investment…
Added 1 hour ago
MU
Accounting Technician ll - Accounts Payable, Financial Services
MacEwan University
AB · Edmonton, AB
- Full-time
Collaborate with purchasing and receiving departments to resolve invoice or purchase order concerns;
Added 1 hour ago
PM
Investment manager - banking, credit and investment
PNR MANAGEMENT SERVICES LTD
Kelowna, BC
- From $50.48 CAD / hour
- Full-time
- Contract
- On-site
Coordinate the organization’s financial operations and budget activities in order to optimize financial performance
Added 2 hours ago
GD
Manager, Infrastructure and Cloud Services
General Dynamics Missions System International
Ottawa, ON
- $120,000 to $160,000 CAD / year
- Full-time
The Manager, Infrastructure and Cloud Services is accountable for the reliability, security, modernization, and operational delivery of General Dynamics Mission Systems core technology…
Added 2 hours ago
FS
Team Member
Firehouse Subs - Calgary North/Airdrie
Calgary, AB
- $15.5 to $16 CAD / hour
- Full-time
REPORTS TO: General Manager/Assistant Manager/Shift Leader
Added 2 hours ago
NN
Finance and control manager
Nationwide Natural Foods
Delta, BC
- $60 to $65 CAD / hour
- Full-time
- On-site
Coordinate the organization’s financial operations and budget activities in order to optimize financial performance
Added 2 hours ago
R
Senior Manager- Global Supplier Management, Corporate Real estate
Raise
Toronto, ON
- Full-time
We at Raise are hiring a Senior Manager- Global Supplier Management, Corporate Real estate for one of our top clients. After establishing themselves as an industry leader, they’re now…

RBC

Billingual Operations Representative

Calgary, AB, Canada
Vancouver, BC, Canada
Halifax, NS, Canada
Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 31, 2026
Experience: 1-2 years of operational experience in the financial industry
Posting language: English
Posted: Oct 7, 2026

Original job description

Job Description

What is the opportunity?

Part of a team that is responsible for the ownership of end-to-end problem resolution for ATM's, VMS client/ Account manager support. Accounting Services activities and functions related to Accounts Receivable and Journal Entry as a Service. The role serves as the key liaison and point of escalation between business partners for problem resolution, service quality activities and related initiative implementation. Acts as Centre Expert for client and partner care issues ensuring identification of continuous improvement opportunities, development of action plans and solutions through established metrics and reporting processes.

What will you do?

ATM carts nationally, to be completed within SLA, working in collaboration with the 9 CSC’s.
First point of contact for all English and/or French support to execute on all centralized tasks for Cash Services Centre nationally, acting as a help desk for escalations providing telephone, email, and/or fax support (i.e. profile creation, login issues, cash order inquiries including missing parcels, late orders or discrepancies, investigations, etc.).
Administrative desk for daily activities (i.e. foreign order edits, coin desk, etc.) for all Cash Services Centre platforms (i.e. HSCP, Compass VMS, Compass Midas, etc.), including end of day (i.e. closing, shift end, daily activity, etc.).
GL reconciliation National support
Invoice support

Deliver an exceptional client experience by identifying the root cause of problems presented, and by educating the client and taking necessary reasonable steps to mitigate similar issues from arising again.
Escalate client concerns as appropriate to various partners such as Banking, IT, ACC's, and Compliance teams within Cash Services, in a timely manner while keeping stakeholders informed of next steps.
All responsibilities will be carried out in accordance with the RBC Code of Conduct, RBC Values, and Our Leadership Model and ensuring adherence to Privacy principles.
Incumbent will ensure our Key Performance Indicators are met by complying with all SLAs as established by the business
Adhere to Escalations protocols when required to minimize/avoid negative client impact/experience
Completion of all learning activity by the required date identified through onboarding and training process
Participate in creating/maintaining a positive team environment where team members give each other support and promote good morale and cooperation. Responsible for ongoing personal development and information sharing.

What you need to succeed?

Must Have

It would be strongly preferred for candidates to be bilingual in English and French.
1-2 years of operational experience in the financial industry
Sound knowledge of MS Suite products, Outlook, ability to navigate through several programs simultaneously
Knowledge of the Cash Services Centre's systems, platforms, and its functionality
Proven self-starter: can operate under ambiguity and work on tasks independently

Nice to Have

Knowledge of GL reconciliation.
Knowledge of ATM cart completion
Knowledge of IRIS, ATF, AML Sales Platform

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
A world-class training program in financial services
Flexible work/life balance options
Opportunities to do challenging work

Job Skills

Communication, Critical Thinking, Customer Service, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Time Management

Additional Job Details

Address:

180 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-10-07

Application Deadline:

2026-10-31

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Apply About employer

More about this job

Responsibilities

The role involves end-to-end problem resolution for ATM and client accounts, acting as a help desk for English and French support. Responsibilities include GL reconciliation, invoice support, and ensuring adherence to service level agreements and privacy principles.

Requirements

Candidates must have 1-2 years of operational experience in the financial industry and proficiency in MS Suite products. Bilingualism in English and French is strongly preferred, along with knowledge of Cash Services Centre systems.

Skills

Communication
Critical thinking
Customer service
Operational delivery
Process improvements
Time management
Bilingualism
Financial industry operations
MS Suite
Outlook
GL reconciliation
ATM cart completion
Problem resolution
Help desk support

Benefits

Bonuses
Flexible benefits
Competitive compensation
Commissions
Stock
Coaching
Training program
Flexible work/life balance

Visa sponsorship

Not detected in the job text

Keywords

ATM
Accounts Receivable
Journal Entry
GL Reconciliation
Cash Services Centre
HSCP
Compass VMS
Compass Midas
IRIS
ATF
AML Sales Platform
SLA
Financial Services
Help Desk
Operations
Banking
Compliance
Data Entry
Client Experience
Reporting
Metrics
Problem Resolution
Administrative Support
Foreign Order Edits
Coin Desk

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