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M
Shift manager - fast food restaurant
McDonald's
Bracebridge, ON
- $18 to $19.5 CAD / hour
- Full-time
- On-site
Early morning, Morning, Day, Evening, Night, Weekend, Shift
Added 10 mins ago
SH
Housekeeping Aide-Aide-ménager ère
Southern Health-Santé Sud
Ste. Anne, MB
- Full-time
Under the direction of the Manager - Environmental Services, the Housekeeping Aide maintains assigned areas in a clean, sanitary, safe and orderly manner to ensure that the highest degree…
Added 10 mins ago
SH
Clinical Resource Nurse - Labour Delivery Recovery (LDR) - Repost
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of and in collaboration with the Manager Health Services and while demonstrating a commitment to the Mission, Values and Management Philosophy of St. Boniface…
Added 10 mins ago
SH
Clinical Resource Nurse - Labour Delivery Recovery (LDR) - Repost
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of and in collaboration with the Manager Health Services and while demonstrating a commitment to the Mission, Values and Management Philosophy of St. Boniface…
Added 10 mins ago
SH
Registered Nurse (N2) -E6 - Medicine Clinical Teaching Unit
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager Health Services, and while demonstrating a commitment to the Mission, Values and Management Philosophy of St. Boniface Hospital, the Registered…
Added 10 mins ago
SH
Licensed Practical Nurse - Renal Program - Repost
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Anticipated Shift: Days;Evenings;Weekends;Standby coverage as required
Added 10 mins ago
SH
General Duty Nurse (N2) - Renal Program - Repost
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Anticipated Shift: Days;Evenings;Weekends;Standby coverage as required;On call
Added 10 mins ago
SH
Unit Clerk
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager Health Services and a Registered Nurse (RN) or Registered Psychiatric Nurse (RPN), and while demonstrating a commitment to the Mission, Values…
Added 10 mins ago
CM
Unit Clerk - Repost
CancerCare Manitoba
Winnipeg, MB
- Full-time
Reporting to the Unit Manager, the Unit Clerk performs a variety of clerical tasks, supportive functions for patient and staff, and the Department. The incumbent ensures the care and…
Added 10 mins ago
SH
Licensed Practical Nurse - Renal Program - Repost
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Anticipated Shift: Days;Evenings;Weekends;Standby coverage as required
Added 10 mins ago
SH
General Duty Nurse (N2) - Renal Nursing Relief Team - Repost
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Anticipated Shift: Days;Evenings;Weekends;Standby coverage as required
Added 10 mins ago
SH
Officer - Research Supports and Grants
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general direction of the Administration Manager, Office of Clinical Research, and while demonstrating a commitment to the Mission, Values and Management Philosophy of St. Boniface…
Added 10 mins ago
LH
Job Title Harm Reduction Worker
Lookout Housing + Health Society
Surrey, BC
- Full-time
The Harm Reduction Worker (HRW) supports Lookout’s Harm Reduction Program under the direction of the Program Manager. The HRW gives oversight of harm reduction supplies throughout the…
Added 10 mins ago
CW
Quality Assurance Technician - Evening Shift
Cascadia Windows & Doors
Langley (District), BC · Langley, BC
- $24 CAD / hour
- Full-time
Afternoon Shift - Monday to Thursday - 2:45 pm to 1:15 am.
Added 10 mins ago
TW
Shift Manager
The Wendy's Company
Port Perry, ON
- Full-time
Food Safety Compliance throughout your entire shift
Added 13 mins ago
Nurse A - Registered Nurse Registered Psych Nurse
HealthCareersInSask.ca
Melville, SK
Shift Information: Days, Nights, Evenings, Weekends, Standby
Added 13 mins ago
H
Nurse A - Registered Nurse Registered Psych Nurse
HealthCareersInSask.ca
Melville, SK
- Full-time
Shift Information: Days, Nights, Weekends, Standby
Added 13 mins ago
H
Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
Job Description: Under the direction of the Manager of Nursing, the RN will be responsible for the assessment, planning, implementation and evaluation of patient care on Medicine 6200.
Added 13 mins ago
H
Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Regina, SK
- Part-time
Shift Information: Days, Nights, Weekends, Stats
Added 13 mins ago
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Pharm D Degree
HealthCareersInSask.ca
Regina, SK
- Full-time
Shift Information: Days, Evenings, Weekends and Stats
Added 13 mins ago
Operations Supervisor
Domtar Products
Port Alberni, BC
Inspects operating circuits and production areas during each shift to ensure safe and efficient operation.
Added 13 mins ago
Project Manager
Perenti Group Services Pty Ltd
Dease Lake 9, BC
Barminco Mining Services Canada has a great opportunity for a Senior Project Manager to work at the mining project located in British Columbia.
Added 13 mins ago
F
Tool Room Attendant – Mildred Lake
Finning
Fort McMurray, AB
- Full-time
Work closely with the Service Operations Manager to coordinate tool replacements, additions, and repair cost options.
Added 13 mins ago
Nurse 3 - Home Hemodialysis Nurse
Winnipeg Regional Health Authority
Winnipeg, MB
Anticipated Shift: Days;Evenings;Standby coverage as required
Added 13 mins ago
AZ Driver Merchandiser
CONA Services
Brampton, ON
Shift/Hours – Tuesday to Friday: 9:30am - 6:00pm and Saturday: 8:00am to 4:30pm

RBC

Billingual Operations Representative

Calgary, AB, Canada
Vancouver, BC, Canada
Halifax, NS, Canada
Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 31, 2026
Experience: 1-2 years of operational experience in the financial industry
Posting language: English
Posted: Oct 7, 2026

Original job description

Job Description

What is the opportunity?

Part of a team that is responsible for the ownership of end-to-end problem resolution for ATM's, VMS client/ Account manager support. Accounting Services activities and functions related to Accounts Receivable and Journal Entry as a Service. The role serves as the key liaison and point of escalation between business partners for problem resolution, service quality activities and related initiative implementation. Acts as Centre Expert for client and partner care issues ensuring identification of continuous improvement opportunities, development of action plans and solutions through established metrics and reporting processes.

What will you do?

ATM carts nationally, to be completed within SLA, working in collaboration with the 9 CSC’s.
First point of contact for all English and/or French support to execute on all centralized tasks for Cash Services Centre nationally, acting as a help desk for escalations providing telephone, email, and/or fax support (i.e. profile creation, login issues, cash order inquiries including missing parcels, late orders or discrepancies, investigations, etc.).
Administrative desk for daily activities (i.e. foreign order edits, coin desk, etc.) for all Cash Services Centre platforms (i.e. HSCP, Compass VMS, Compass Midas, etc.), including end of day (i.e. closing, shift end, daily activity, etc.).
GL reconciliation National support
Invoice support

Deliver an exceptional client experience by identifying the root cause of problems presented, and by educating the client and taking necessary reasonable steps to mitigate similar issues from arising again.
Escalate client concerns as appropriate to various partners such as Banking, IT, ACC's, and Compliance teams within Cash Services, in a timely manner while keeping stakeholders informed of next steps.
All responsibilities will be carried out in accordance with the RBC Code of Conduct, RBC Values, and Our Leadership Model and ensuring adherence to Privacy principles.
Incumbent will ensure our Key Performance Indicators are met by complying with all SLAs as established by the business
Adhere to Escalations protocols when required to minimize/avoid negative client impact/experience
Completion of all learning activity by the required date identified through onboarding and training process
Participate in creating/maintaining a positive team environment where team members give each other support and promote good morale and cooperation. Responsible for ongoing personal development and information sharing.

What you need to succeed?

Must Have

It would be strongly preferred for candidates to be bilingual in English and French.
1-2 years of operational experience in the financial industry
Sound knowledge of MS Suite products, Outlook, ability to navigate through several programs simultaneously
Knowledge of the Cash Services Centre's systems, platforms, and its functionality
Proven self-starter: can operate under ambiguity and work on tasks independently

Nice to Have

Knowledge of GL reconciliation.
Knowledge of ATM cart completion
Knowledge of IRIS, ATF, AML Sales Platform

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
A world-class training program in financial services
Flexible work/life balance options
Opportunities to do challenging work

Job Skills

Communication, Critical Thinking, Customer Service, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Time Management

Additional Job Details

Address:

180 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-10-07

Application Deadline:

2026-10-31

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Apply About employer

More about this job

Responsibilities

The role involves end-to-end problem resolution for ATM and client accounts, acting as a help desk for English and French support. Responsibilities include GL reconciliation, invoice support, and ensuring adherence to service level agreements and privacy principles.

Requirements

Candidates must have 1-2 years of operational experience in the financial industry and proficiency in MS Suite products. Bilingualism in English and French is strongly preferred, along with knowledge of Cash Services Centre systems.

Skills

Communication
Critical thinking
Customer service
Operational delivery
Process improvements
Time management
Bilingualism
Financial industry operations
MS Suite
Outlook
GL reconciliation
ATM cart completion
Problem resolution
Help desk support

Benefits

Bonuses
Flexible benefits
Competitive compensation
Commissions
Stock
Coaching
Training program
Flexible work/life balance

Visa sponsorship

Not detected in the job text

Keywords

ATM
Accounts Receivable
Journal Entry
GL Reconciliation
Cash Services Centre
HSCP
Compass VMS
Compass Midas
IRIS
ATF
AML Sales Platform
SLA
Financial Services
Help Desk
Operations
Banking
Compliance
Data Entry
Client Experience
Reporting
Metrics
Problem Resolution
Administrative Support
Foreign Order Edits
Coin Desk

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