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Added 12 mins ago
PRO contractor customer manager
RONA
Saint-Hyacinthe, QC · St-Hyacinthe, QC
Full-time
Committed to delivering an exceptional customer experience, the Manager ensures customer needs are met while maintaining a high standard of service. The Manager also plays a key role in…
Added 12 mins ago
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assistant store manager, Truro, NS
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Added 57 mins ago
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Added 57 mins ago
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Added 57 mins ago
Relationship Manager, Business Markets
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Full-time

RBC

Branch Manager

Vernon, BC, Canada

Job type: Full-time
Apply by: Sep 29, 2026
Experience: · Mutual Funds accreditation (IFIC or CSC) and minimum 2 years of licensed mutual funds sales experience within the last 3 years
Posting language: English
Posted: Sep 23, 2026

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Original job description

Job Description

What is the opportunity?

As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging market opportunities and act as an RBC Ambassador within the community you work in. Sharing common goals, purpose, vision, and values with other RBC partners, you build relationships and encourage collaboration across all roles, as well as steward digital enablement and multichannel usage. As a team leader, you support the ongoing development of staff through consistent routines to ensure a high level of employee capability and engagement.

What will you do?

· Deliver results and support new client acquisitions through multiple channels, including your own team and local partners

· Lead change and allocate resources to meet the needs of the community, growing sales, revenue, and market share

· Ensure high employee engagement through recruiting, talent management, development, and career planning

· Inspire, orchestrate, and pioneer superior retailing excellence to deliver a memorable client experience

· Coach your team on client advice and education, problem resolution and prevention at first point of contact, and advocate for digital enablement and multichannel usage

· Take appropriate actions to close gaps identified through operational, credit effectiveness, and compliance reviews and reports

What do you need to succeed?

Must-have

· Mutual Funds accreditation (IFIC or CSC) and minimum 2 years of licensed mutual funds sales experience within the last 3 years

· Completed an acceptable mutual fund branch management exam offered by the CSI, or ability to write an exam within 4 months of start date

· Minimum 3 years in a people management role

· Entrepreneurial business acquisition mindset

· Ability to employ digital channels, drive client awareness, and ensure your team is enabling clients with RBC digital access

Nice-to-have

· Experience in both business and personal banking

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

· A comprehensive Total Rewards Program including bonuses and flexible benefits, and competitive compensation

· Leaders who support your development through coaching and managing opportunities

· Ability to make a difference and lasting impact

· Work in a dynamic, collaborative, progressive, and high-performing team

· Financial strength and strong brand to support your goals

RBC is committed to supporting flexible work arrangements when and where available. Details to be discussed with Hiring Manager.

Job Skills

Building Talent, Critical Thinking, Inspiring, Long Term Planning

Additional Job Details

Address:

4900 27 ST:VERNON

City:

Vernon

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-09-23

Application Deadline:

2026-09-29

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

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More about this job

Responsibilities

The Branch Manager is responsible for leading a team to deliver superior client experiences while driving sales, revenue, and market share growth. They also oversee talent management, employee development, and ensure operational compliance across all banking channels.

Requirements

Candidates must have a minimum of 2 years of licensed mutual funds sales experience and 3 years in a people management role. A Mutual Funds accreditation (IFIC or CSC) and the ability to complete a branch management exam are required.

Skills

Team leadership
Business acquisition
Mutual funds sales
Client experience
Digital enablement
Talent management
Coaching
Relationship building
Operational compliance
Credit effectiveness
Strategic planning
Market analysis
Change management
Problem resolution
Financial advice
Banking

Benefits

Bonuses
Flexible benefits
Competitive compensation
Coaching and managing opportunities

Visa sponsorship

Not detected in the job text

Keywords

Branch Manager
Mutual Funds
IFIC
CSC
CSI
Business Banking
Personal Banking
Digital Enablement
Client Acquisition
Talent Management
Compliance
Credit Effectiveness
Market Share
Leadership
Coaching
Retailing Excellence
Entrepreneurial Mindset
Multichannel Usage
Financial Services
RBC Ambassador

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