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Added 12 mins ago
The Shoe Co. - Store Manager
DSW Designer Shoe Warehouse
Kamloops, BC
Full-time
As a Store Manager at The Shoe Co., you will report to the District Manager and lead the store environment, which fosters inclusivity and diverse customer connections. In this role, you…
Added 12 mins ago
Assistant Store Manager Winners 8th Street
TJX Canada – Winners, Marshalls, HomeSense
Saskatoon, SK
$48,592.5 to $68,029.5 CAD / year
Full-time
…including merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving, with a strong focus on minimizing shrink and…
Added 12 mins ago
(CAN) Digital Fulfillment Team Lead
Walmart Canada
Red Deer, AB
Full-time
…associates through teaching and training . Ensures a high level of customer service while ensuring task…
Added 26 mins ago
Client Experience Lead
sephora.com
Burnaby, BC
$22.85 to $28.55 CAD / hour
Full-time
The Client Experience Lead will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare, Fragrance & Haircare or a…
Added 26 mins ago
assistant store manager, Charlottetown, PEI
Starbucks Coffee Company
Charlottetown, PE · Stratford, PE
$52,600 to $63,050 CAD / year
Full-time
2 years retail / customer service management experience
Added 26 mins ago
Operations Specialist
Harry Rosen
Mississauga, ON
Full-time
Demonstrated interest in technology and how to use tech innovations to support the retail Customer Service function
Added 41 mins ago
(CAN) Part-Time Front End Checkout Team Associate
Walmart Canada
Greater Napanee, ON · Napanee, ON
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 41 mins ago
(CAN) Leader de nuit
Walmart Canada
Lachute, QC
Full-time
Position Summary...Working as an Overnight Lead Department Manager at Walmart Canada is a great opportunity to build leadership experience in a fast‑paced retail environment. In this role,…
Added 41 mins ago
Retail Shift Supervisor - Cash/Customer Service Department
Bass Pro Shops
Winnipeg, MB
Full-time
Reporting to the Group Sales Manager, the Retail Lead is responsible for overseeing the successful day to day operation of a retail store department.
Added 1 hour ago
GARAGE - Sales Team Leader FT - Kingsway Mall
Groupe Dynamite, Inc Garage
AB · Edmonton, Alberta
Full-time
Reporting to the Store Manager, your main focus as Sales Team Lead is to promote a positive shopping experience for each customer, while leading and inspiring a high-performing team to…
Added 2 hours ago
Customer Service Sales Representative
Billion Business Consulting Inc
Winnipeg, MB
Full-time
Previous experience in customer service, retail, call center, or sales roles is an asset.
Added 2 hours ago
Key Holder - Le Labo - PT - West Queen West Boutique - Toronto, ON
Estée Lauder Companies
Toronto, ON
Full-time
…will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviors that the sales team need to demonstrate in order to provide inspirational, authentic and…
Added 2 hours ago
Sales Manager
Source Office Furniture & Systems Ltd.
AB · Edmonton, AB
Full-time
Lead, coach, mentor, and motivate sales team members to consistently deliver excellent customer service and achieve sales targets
Added 2 hours ago
Urban Outfitters Store Manager
Urban Outfitters
Toronto, ON
Full-time
The Store Manager will lead and drive sales by taking an Omni channel approach to the retail experience. Their goal is to deliver an environment that is engaging and inspiring to the…
Added 2 hours ago
Assistant Branch Manager
Royal Bank of Canada
Drummondville, QC
Full-time
Strong understanding of sales management routines and ability to lead the team to action
Added 3 hours ago
CDL Delivery Driver Trainee
Crown Distributors
SK
Full-time
Ride Along and Learn: Ride with experienced Delivery Drivers on local routes. Assist with safe loading, unloading, and customer service while learning the routes and procedures.
Added 3 hours ago
Accounting Clerk
Key West Ford Sales
New Westminster, BC
Full-time
Customer service-oriented mindset with excellent interpersonal skills
Added 3 hours ago
Lot Attendant
Key West Ford Sales
New Westminster, BC
Full-time
Customer service-oriented mindset with excellent interpersonal skills
Added 3 hours ago
Sales Consultant
Key West Ford Sales
New Westminster, BC
Full-time
Customer service-oriented mindset with excellent interpersonal skills
Added 3 hours ago
Pharmacist, Hourly Part Time Day
Loblaw Companies Limited
Toronto, ON
Part-time
Commitment to providing exceptional customer service
Added 3 hours ago
Senior Compliance Officer
Raymond James Ltd.
Toronto, ON
Full-time
Well-developed and proven customer service and interpersonal skills.
Added 3 hours ago
Pharmacist, Hourly Full Time Day
Loblaw Companies Limited
Hamilton, ON
Full-time
Commitment to providing exceptional customer service
Added 3 hours ago
Specialist, Pharmacovigilence
Shoppers Drug Mart Specialty Health Network
Mississauga, ON
Full-time
Must have the ability to multitask, prioritize and schedule daily activities while with short lead times and changing customer demands
Added 3 hours ago
Front Store Manager, Salaried Full Time Flexible Shifts
Loblaw Companies Limited
Vernon, BC
Full-time
…Store Manager leads staff in providing excellent Front Store customer service, manages all process and procedures utilizing financial resources and ensures store objectives are…
Added 3 hours ago
human resources business partner sr, Retail Operations (Alberta)
Starbucks Coffee Company
Edmonton, AB · Calgary, AB · AB
Full-time
Six or more years of human resources generalist or specialist experience, ideally in the retail or food service industry

RBC

Branch Manager

Montreal, QC, Canada

Job type: Full-time
Apply by: Oct 7, 2026
Experience: Mutual Funds accreditation (IFIC or CSC) and minimum 2 years of licensed mutual funds sales experience within the last 3 years
Posting language: English
Posted: Sep 23, 2026

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Original job description

Job Description

Please note : As Quebec's largest branch, we are seeking candidates with solid leadership experience, a recognized track record of success, proven results, and an eloquent professional background.

What is the opportunity?

As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging market opportunities and act as an RBC Ambassador within the community you work in. Sharing common goals, purpose, vision, and values with other RBC partners, you build relationships and encourage collaboration across all roles, as well as steward digital enablement and multichannel usage. As a team leader, you support the ongoing development of staff through consistent routines to ensure a high level of employee capability and engagement.

What will you do?

Deliver results and support new client acquisitions through multiple channels, including your own team and local partners

Lead change and allocate resources to meet the needs of the community, growing sales, revenue, and market share

Ensure high employee engagement through recruiting, talent management, development, and career planning

Inspire, orchestrate, and pioneer superior retailing excellence to deliver a memorable client experience

Coach your team on client advice and education, problem resolution and prevention at first point of contact, and advocate for digital enablement and multichannel usage

Take appropriate actions to close gaps identified through operational, credit effectiveness, and compliance reviews and reports

What do you need to succeed?

Must-have

Mutual Funds accreditation (IFIC or CSC) and minimum 2 years of licensed mutual funds sales experience within the last 3 years

Completed an acceptable mutual fund branch management exam offered by the CSI, or ability to write an exam within 4 months of start date

Minimum 3 years in a people management role

Entrepreneurial business acquisition mindset

Ability to employ digital channels, drive client awareness, and ensure your team is enabling clients with RBC digital access

Bilingualism (English and French) required, as you will regularly serve our clients with English and French-speaking needs.

Nice-to-have

Experience in both business and personal banking

Strong track record of building and maintaining client relationships in the finance or service sector

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, and competitive compensation

Leaders who support your development through coaching and managing opportunities

Ability to make a difference and lasting impact

Work in a dynamic, collaborative, progressive, and high-performing team

Financial strength and strong brand to support your goals

Job Skills

Building Talent, Business Development, Inspiring, Long Term Planning

Additional Job Details

Address:

1 PLACE VILLE MARIE:MONTRÉAL

City:

Montréal

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-09-23

Application Deadline:

2026-10-07

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

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More about this job

Responsibilities

The Branch Manager is responsible for leading a team to drive sales, revenue, and market share while ensuring a superior client experience. They must also manage talent development, operational compliance, and foster collaboration across all banking channels.

Requirements

Candidates must possess Mutual Funds accreditation (IFIC or CSC) and at least 3 years of people management experience. A proven track record in financial sales and bilingual proficiency in English and French are also required.

Skills

Leadership
Business development
Mutual funds sales
People management
Financial advice
Digital enablement
Operational compliance
Credit effectiveness
Talent management
Strategic planning
Coaching
Entrepreneurial mindset
Multichannel sales
Problem resolution

Benefits

Bonuses
Flexible benefits
Competitive compensation
Coaching and management opportunities

Visa sponsorship

Not detected in the job text

Keywords

Branch Manager
Mutual Funds
IFIC
CSC
CSI
Business Banking
Personal Banking
Financial Services
Leadership
Sales Growth
Client Experience
Digital Enablement
Talent Management
Compliance
Credit Effectiveness
Market Share
Bilingual
Banking
Retail Banking
Team Coaching

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