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RBC

Branch Operations Assistant

Vaughan, ON, Canada

Pay: $40,000.00 - $55,000.00
Job type: Full-time
Apply by: Oct 16, 2026
Posting language: English
Posted: Oct 2, 2026

Apply About employer

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Original job description

Job Description

What is the opportunity?

RBC Dominion Securities is Canada’s leading full-service investment and wealth management firm and is backed by Canada’s leading financial institution. We take pride in hiring and nurturing talented individuals who share our commitment to helping our clients build and preserve their wealth so they can achieve the goals that matter most to them.

The RBC Dominion Securities Management team located in Vaughan is looking for a Branch Operations Assistant to join their team! You will provide superior service along with administrative and operational support to clients and employees.

What will you do?

Responsible for processing all branch cash transactions, including depositing cheques, Bank wires and processing physical securities
Ensure Branch reports are prepared, printed, reviewed (where assigned), distributed and/or presented to Branch Management for review.
Manage the filing for all branch operations related reports and documents, oversee branch retention of documents in accordance with internal controls
Account opening approvals, this includes reviewing documentation and scanning forms into the documentation workflow system, pulling documentation for branch staff as needed
Reception – answering phones and greeting clients
Complete administrative tasks to help the Management team: manage office stationery orders, boardroom scheduling, and provide support to the Branch Operations Manager when needed
Help manage communications with clients, Advisors and other internal and external partners
Other special projects as assigned

What do you need to succeed?

Must-have

Meticulous attention to detail and excellent time management skills
Exceptional written and verbal communication skills
Strong Microsoft Office skills
A professional approach to all situations to create a positive working environment
Ability to complete duties independently seeking out own answers and solutions

Nice-to-have

Knowledge of RBC Dominion Securities’ systems and procedures, an asset
Experience in the banking and/or securities industry is an asset

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
A world-class training program in financial services

Job Skills

Customer Interactions, Customer Service, Customer Service Administration, Customer Support Operations, Followership, Interpersonal Relationships, Office Tools, Problem Management, Self-Service and Virtual Call Centers, Teamwork

Additional Job Details

Address:

3300 HWY 7:VAUGHAN

City:

Vaughan

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-08-24

Application Deadline:

2026-10-16

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Compensation for this position (including salary and discretionary/variable payments) will be determined by factors, including but not limited to candidate's experience, skills, registration status, performance, individual goals, market conditions, and business needs.

Pay Range

The expected pay range for this position is:

$40,000.00 - $55,000.00

The pay range provided is for the primary work location referenced in the Additional Job Details section of this job posting. Pay ranges may differ based on location. If the posting lists multiple job locations, a recruiter can confirm availability of the role and the relevant pay rage for the additional locations listed. RBC supports pay transparency and we strive to ensure all pay ranges are competitive, fair, and equitable.

You have the potential to earn RBC's discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided that business meets its performance targets and you meet your individual goals.

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Join our Talent Community

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Apply About employer

More about this job

Responsibilities

The Branch Operations Assistant is responsible for processing branch cash transactions, managing operational reports, and maintaining accurate documentation. They also provide administrative support, including reception duties, office supply management, and assisting the management team with special projects.

Requirements

Candidates must possess meticulous attention to detail, strong time management skills, and excellent written and verbal communication abilities. Proficiency in Microsoft Office is required, while experience in the banking or securities industry is considered an asset.

Skills

Customer service
Administrative support
Cash transactions
Report preparation
Document management
Reception
Microsoft Office
Time management
Attention to detail
Communication skills
Banking operations
Securities processing
Record keeping
Office administration
Client relations

Benefits

Bonuses
Flexible benefits
Competitive compensation
Commissions
Stock options
Training program

Visa sponsorship

Not detected in the job text

Keywords

RBC Dominion Securities
Wealth management
Branch operations
Cash transactions
Securities
Documentation workflow
Reception
Administrative support
Microsoft Office
Banking industry
Financial services
Client service
Internal controls
Reporting
Office management

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