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RBC

Branch Operations Manager

Guelph, ON, Canada

Pay: $65,000.00 - $85,000.00
Job type: Full-time
Apply by: Oct 7, 2026
Posting language: English
Posted: Sep 23, 2026

Apply About employer

Applications open in a new tab.

Original job description

Job Description

What is the opportunity?

The RBC Dominion Securities is seeking a Branch Operations Manager. You'll be the operational backbone of the branch, providing strategic and administrative leadership to the Branch Management Team and Advisor teams. The role ensures daily branch operational and regulatory compliance while overseeing HR administration, client account processing, internal controls execution, technology support, and cross-functional coordination while maintaining separation of duties and audit-ready documentation standards.

What will you do?

Manage administrative operations and internal control requirements of the branch - Approval of incoming and outgoing daily transactions, technology support, documentation verification and account openings approvals, etc.
Review of Compliance related matters - ensure all regulatory requirements and internal controls are consistently met.
Manage technology – Oversee system access, setup, troubleshooting, and technology adoption across the branch.
Liaise across internal departments – Coordinate with internal RBC teams to resolve issues and streamline processes.
Execute the Branch Manager's vision – Translate strategic goals into day-to-day operational excellence
HR administration - Oversee payroll, new employee onboarding, vacation/absence management, recruitment, Coaching, Registrations (CIRO, Insurance, PC USA), employee recognition, performance management, etc.
Recruit, lead and develop staff – assist in the recruitment and training of new branch support staff and coordinate ongoing professional development for existing team members.
Cultivate an environment that supports employee engagement and strong cross-functional collaboration

What do you need to succeed?

Must-have

Prior experience in the banking industry
Ability to work efficiently and multi-task in a fast-paced environment
Meticulous attention to detail with excellent time management
Strong written and verbal communication skills in English
Professional demeanor that fosters a positive working environment
Self-directed problem-solving ability; comfortable working independently

Nice-to-have

Canadian Investment Regulatory Exam (CIRE) certification
Knowledge of RBC Dominion Securities systems and procedures
Prior experience in the securities/banking industry

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program which includes competitive compensation and flexible benefits
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
Opportunities to do challenging work
Opportunities to build close relationships with clients

RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:

Drives RBC’s high-performance culture
Enables collective achievement of our strategic goals
Generates sustainable shareholder returns and above market shareholder value

Job Skills

Adaptability, Banking Products, Branch Banking, Communication, Cross-Selling, Customer Interactions, Customer Needs, Problem Management, Teller Operations

Additional Job Details

Address:

42 WYNDHAM ST N:GUELPH

City:

Guelph

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Contract (Fixed Term)

Pay Type:

Salaried

Posted Date:

2026-09-23

Application Deadline:

2026-10-07

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Compensation for this position (including salary and discretionary/variable payments) will be determined by factors, including but not limited to candidate's experience, skills, registration status, performance, individual goals, market conditions, and business needs.

Pay Range

The expected pay range for this position is:

$65,000.00 - $85,000.00

The pay range provided is for the primary work location referenced in the Additional Job Details section of this job posting. Pay ranges may differ based on location. If the posting lists multiple job locations, a recruiter can confirm availability of the role and the relevant pay rage for the additional locations listed. RBC supports pay transparency and we strive to ensure all pay ranges are competitive, fair, and equitable.

You have the potential to earn RBC's discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided that business meets its performance targets and you meet your individual goals.

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Join our Talent Community

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Apply About employer

More about this job

Responsibilities

The Branch Operations Manager provides strategic and administrative leadership to ensure daily operational excellence and regulatory compliance. Responsibilities include managing internal controls, overseeing HR administration, and coordinating technology support across the branch.

Requirements

Candidates must have prior experience in the banking industry and strong written and verbal communication skills. A professional demeanor, meticulous attention to detail, and the ability to work independently are essential for success in this role.

Skills

Banking operations
Regulatory compliance
Administrative leadership
Team management
Transaction approval
Technology support
HR administration
Performance management
Recruitment
Problem-solving
Time management
Communication
Documentation verification
Internal controls
Staff training

Benefits

Competitive compensation
Flexible benefits
Coaching and development opportunities
Discretionary variable compensation program

Visa sponsorship

Not detected in the job text

Keywords

Banking
Operations management
Regulatory compliance
HR administration
Internal controls
CIRO
Insurance
CIRE
Wealth management
Payroll
Performance management
Transaction processing
Technology support
Branch management
Strategic leadership
Documentation
Recruitment
Coaching
Professional development
Financial services

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