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RBC

Branch Operations Manager

Newmarket, ON, Canada

Pay: $65,000.00 - $85,000.00
Job type: Full-time
Apply by: Oct 13, 2026
Posting language: English
Posted: Sep 29, 2026

Apply About employer

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Original job description

Job Description

What is the opportunity?

The RBC Dominion Securities Management team located in Newmarket is looking for a Branch Operations Manager to join their team! The Branch Operations Manager fulfils a leadership role in the branch by providing operational and administrative support to the Branch Management Team and Advisor teams. In addition to managing client account activities and ensuring compliance standards are met, the Branch Operations Manager fulfils a diverse role which includes liaising with internal departments, providing software and process-related training, and managing the branch facilities and equipment.

What will you do?

Implement Branch Director’s vision and ensure branch is efficiently and effectively managed.
Instrumental in managing the daily administrative operations of the branch including: approval of incoming and outgoing daily transactions, verify and action request submitted by sales support staff, verify documentation and approve account openings, etc.
Assist with training new branch support staff and coordinate ongoing training initiatives for existing branch staff.
Ensure compliance and internal control requirements are met.
Branch technology access, setup, and troubleshooting.
Managing sales support within the branch

What do you need to succeed?

Must-have

Meticulous attention to detail and excellent time management skills
A professional approach to all situations to create a positive working environment
Ability to complete duties independently seeking out own answers and solutions

Nice-to-have

Knowledge of RBC Dominion Securities’ systems and procedures, an asset
Canadian Investment Regulatory Exam, CIRE
Experience in the securities industry is an asset

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
A world-class training program in financial services

Job Skills

Adaptability, Banking Products, Branch Banking, Communication, Cross-Selling, Customer Interactions, Customer Needs, Problem Management, Teller Operations

Additional Job Details

Address:

17120 LESLIE ST:NEWMARKET

City:

Newmarket

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-08-28

Application Deadline:

2026-10-13

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Compensation for this position (including salary and discretionary/variable payments) will be determined by factors, including but not limited to candidate's experience, skills, registration status, performance, individual goals, market conditions, and business needs.

Pay Range

The expected pay range for this position is:

$65,000.00 - $85,000.00

The pay range provided is for the primary work location referenced in the Additional Job Details section of this job posting. Pay ranges may differ based on location. If the posting lists multiple job locations, a recruiter can confirm availability of the role and the relevant pay rage for the additional locations listed. RBC supports pay transparency and we strive to ensure all pay ranges are competitive, fair, and equitable.

You have the potential to earn RBC's discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided that business meets its performance targets and you meet your individual goals.

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Apply About employer

More about this job

Responsibilities

The Branch Operations Manager provides leadership and administrative support to the branch management and advisor teams. Responsibilities include managing daily transactions, ensuring compliance with internal controls, and overseeing branch facilities and technology.

Requirements

Candidates should possess meticulous attention to detail and strong time management skills. Experience in the securities industry and knowledge of RBC Dominion Securities systems are considered assets.

Skills

Branch operations
Administrative support
Compliance
Transaction approval
Staff training
Technology troubleshooting
Time management
Attention to detail
Leadership
Banking products
Customer service
Problem management
Sales support
Financial services

Benefits

Bonuses
Flexible benefits
Competitive compensation
Commissions
Stock options
Coaching and development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Branch Operations Manager
Wealth Management
RBC Dominion Securities
Compliance
Administrative Operations
Financial Services
CIRE
Canadian Investment Regulatory Exam
Transaction Processing
Account Management
Staff Training
Branch Facilities
Technology Support
Sales Support
Banking
Operations Management
Total Rewards Program
Performance Management

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