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Added 20 hours ago
SS
Model Governance
Soho Square Solutions
Montreal, QC
- Contract
We are seeking a Model Risk Governance Specialist to support the governance, oversight, and administration of the Model Risk Management (MRM) framework within a leading financial services…
Added 20 hours ago
Equity, Diversity & Inclusion (EDI) Specialist, Indigenous Health & Wellness, BORN - Temporary Full-Time (1.0) (until October 2028)
CHEO
Ottawa, ON
The EDI Indigenous Health & Wellness Specialist will lead engagement with Indigenous communities across Ontario to foster respectful, collaborative relationships with Indigenous clinicians,…
Added 20 hours ago
FC
Bilingual (French) Application Support Specialist (Tier 2 Help Desk Support)
Frontline Consulting Services (FCS) Inc
Toronto, ON
- Full-time
Provides expertise and technical knowledge about an application or suite of applications, possessing specialist knowledge of operating systems, devices, applications, and software Provides…
Added 20 hours ago
C
Equity, Diversity & Inclusion (EDI) Specialist, Indigenous Health & Wellness, BORN - Temporary Full-Time
CHEO
Ottawa, ON
- $49.02 to $57.65 CAD / hour
- Full-time
- Temporary
The EDI Indigenous Health & Wellness Specialist will lead engagement with Indigenous communities across Ontario to foster respectful, collaborative relationships with Indigenous clinicians,…
Added 22 hours ago
AI
Managing Partner
Antal International
Canada
- Full-time
Build your business on a foundation of 30+ years of proven methodologies and industry knowledge.
Added 22 hours ago
HT
Advanced Applications Blow Molding Specialist
Husky Technologies
Bolton, ON
- Full-time
We are currently seeking a Stretch Blow Molding Specialist to join our Advanced Solutioning team. You will be working alongside our process, application, melt delivery and technology teams…
Added 22 hours ago
RB
Mortgage Specialist - Yorkton/Melville Communities
Royal Bank of Canada
Yorkton, SK
- Full-time
In this role, you provide peace of mind to clients by providing customized mortgage solutions and advice. Your ability to develop relationships with both internal and external partners is…
Added 22 hours ago
NB
Product Owner (PO) – CI/CD and Continuous Testing
National Bank of Canada
Montreal, QC
- Full-time
…Governance and Practices sector at National Bank means acting as a specialist in the vision, prioritization and delivery of digital products. This job allows you to have a positive impact…
Added 22 hours ago
SP
Platform and Security Growth Business Account Executive
Salesforce Partner Canada
Toronto, ON
- Full-time
Platform Passion: Experience in selling similar solutions or a strong understanding of our subject matter across Data Security, Compliance, Governance, Dev Ops and Business Continuity
Added 23 hours ago
GD
Life Cycle Material Engineering Specialist
General Dynamics Missions System International
Ottawa, ON
- Full-time
…security. Our teams design and deliver advanced, mission-critical solutions that enhance national security, strengthen communities, and protect the people we…
Added 23 hours ago
T
Infrastructure Specialist
TEKsystems
Montreal, QC
- Contract
Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks…
Added 23 hours ago
AI
Junior Mechanical Designer
ATS Industrial Automation
Cambridge, ON
- Full-time
Join our globally growing team at ATS Industrial Automation where we create complex automation solutions at the highest level that sustainably impact lives around the world.
Added 23 hours ago
YR
Project Specialist II - YRRTC
York Region (The Regional Municipality of York)
Richmond Hill, ON
- Full-time
Project Specialist II – Property, Environmental & Development Infrastructure
Added 1 day ago
TR
ERP Testing Specialist (contract)
Teck Resources Limited
Vancouver, BC · Greater Vancouver, BC
- Full-time
The ERP Testing Specialist will help define, develop and complete the testing plan for SAP S/4HANA and other SAP related systems including procurement, human capital management, expense…
Added 1 day ago
Junior Mechanical Designer
ATS Automation
Cambridge, ON
Join our globally growing team at ATS Industrial Automation where we create complex automation solutions at the highest level that sustainably impact lives around the world.
Added 1 day ago
TR
ERP Security & GRC Specialist
Teck Resources Limited
Toronto, ON
- Full-time
Reporting to the Lead, ERP Security, the SAP GRC & IAG Specialist is responsible for the design, implementation, administration, and continuous improvement of SAP Governance, Risk and…
Added 1 day ago
TR
ERP UI/UX Fiori Developer
Teck Resources Limited
Vancouver, BC · Greater Vancouver, BC
- Full-time
Reporting to the ERP UI/UX Development Specialist, the UI/UX Fiori Developer crafts, develops, configures, and supports SAP user experiences. These solutions include modern SAP and…
Added 1 day ago
AC
Spécialiste En Rapport Réglementaire
Aston Carter
Montreal, QC
- $30 to $33 CAD / hour
- Contract
We are seeking a Regulatory Reporting Specialist responsible for preparing and filing various regulatory reports to multiple government agencies. This position offers an excellent…
Added 1 day ago
Sourcing & Material Specialist
FTAI Aviation LLC
Montreal, QC
This role is responsible for being the primary analyst and specialist representing supply chain at site operations meetings while maintaining a cross functional engagement with key material…
Added 1 day ago
BC
IT专员
BYD Canada
Toronto, ON
- Full-time
The IT Specialist is responsible for day-to-day end-user IT support and local technology operations for BYD Canada. The role is primarily hands-on, providing desktop support, device…
Added 1 day ago
CI
Gestionnaire principal de projet bilingue (Nucléaire) /Senior Project Manager (Nuclear)
Calian in Space & Technology
Trois-Rivières, QC
- Full-time
We create innovative solutions that tackle complex challenges and help organizations and communities stay resilient, informed, and connected. If you’re driven by purpose and energized by…
Added 1 day ago
PC
Sales Representative
Prime Communications Canada Inc
Oakville, ON
- Up to $17.95 CAD / hour
- Full-time
As a Solution Specialist (Sales Representative) on our Retail Team and working at our Oakville Rogers Store, you will be an entrepreneur of Rogers and Fido plans, products, and services.…
Added 1 day ago
F
Senior Software QA Specialist – FortiGate Cloud
Fortinet
Burnaby, BC
- Full-time
…everywhere. We are currently seeking a dynamic Senior Software QA Specialist to contribute to the success of our rapidly growing…
Added 1 day ago
CO
Business Advisor
City of Saint John
Saint John, NB
- Full-time
The Business Advisor plays a key role in advancing the City of Saint John’s commitment to providing responsive, consistent and high-quality customer service.
Added 1 day ago
L
Talent Development Specialist
Lallemand
Rivière-à-Pierre, QC · Rivière-à-à-Pierre, QC
- Full-time
As a Career/Talent Development Specialist, you won’t just support growth, you’ll help design the pathways that make it possible. This role is perfect for someone who is passionate about…

RBC

Client Account Platform Support Specialist (CAPSS)

Toronto, ON, Canada

$55,000.00 - $90,000.00 · Full-time

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Applications open in a new tab.

Job details

Pay: $55,000.00 - $90,000.00
Job type: Full-time
Apply by: Oct 19, 2026
Experience: Minimum 3 - 5 years of experience in application support or a related field
Posting language: English
Posted: Oct 1, 2026

Original job description

Job Description

What is the opportunity?

Client Account Application Support Specialist will support front office users across Canada by providing portfolio management application support for Client Account Maintenance software (COB Account Opening, Approval Workflows, eSIGN, ServiceLink and ServiceLink+). This role within the Business Operating Solutions & Effectiveness (BOSE) team involves close collaboration with various departments, including Business Application Solution Specialist (BASS) Team and Wealth Management Technology Production Support. The Specialist will be the Product expert for portfolio management applications, ensuring their effective use and troubleshooting any issues.

Please note that this is a portfolio management application support role with a technical focus, not a financial planning position.

What will you do?

Assist the front office users on portfolio management applications and respond to client queries.
Product Enhancements – Report trends to Product owners/Journey leads for enhancements/fixes/backlog for roadmap.
Coaching – Provide ongoing coaching to users directly or refer them to job aids and other resources.
Testing – Conduct Quality Assurance (QA), User Acceptance Testing (UAT) and Post Implementation Verification (PIV) of updated or newly created portfolio management applications developed internally or acquired from external vendors.
Participate in various working groups & cross-departmental projects.
Collaborate with Training & Development, BASS, WM Technology Production Support, Operations to contribute to developing and updating training programs and supporting material.

What do you need to succeed?

Must have:

Working knowledge of WMC software: Client Reporting (FlexPak), Portfolio Data (ClientLink), and Custody Statements, Client Account Maintenance software (COB Account Opening, Approval Workflows, and eSIGN).
Minimum 3 - 5 years of experience in application support or a related field
Excellent verbal and written communication and interpersonal skills
Strong research skills, analytical and problem-solving skills with ability to analyze data
Able to manage and prioritize workload with competing deadlines
Able to work independently and collaboratively within a team

Nice-to-have:

Bilingual (French / English), both oral and written
An interest in working with portfolio management application development.
Natural curiosity towards learning and broadening the personal knowledge base
Knowledge of agile project management, and MS Office skills (Outlook, PowerPoint, Excel, Word)

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact.
Work in a dynamic, collaborative, progressive, and high-performing team.
Flexible work/life balance options.
Opportunities to do challenging work.
Opportunities to take on progressively greater accountabilities.
Access to a variety of job opportunities across business.

Job Skills

Account Openings, Agile Methodology, Business, Business Data Analysis, Business Process Modeling, Communication, Group Problem Solving, Interpersonal Relationship Management, Verbal Communications, Working Independently, Written Communication

Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-10-01

Application Deadline:

2026-10-19

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Compensation for this position (including salary and discretionary/variable payments) will be determined by factors, including but not limited to candidate's experience, skills, registration status, performance, individual goals, market conditions, and business needs.

Pay Range

The expected pay range for this position is:

$55,000.00 - $90,000.00

The pay range provided is for the primary work location referenced in the Additional Job Details section of this job posting. Pay ranges may differ based on location. If the posting lists multiple job locations, a recruiter can confirm availability of the role and the relevant pay rage for the additional locations listed. RBC supports pay transparency and we strive to ensure all pay ranges are competitive, fair, and equitable.

You have the potential to earn RBC's discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided that business meets its performance targets and you meet your individual goals.

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Join our Talent Community

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

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More about this job

Responsibilities

The specialist will provide technical support for portfolio management applications and assist front office users with account maintenance software. They will also conduct quality assurance testing, report product enhancements, and collaborate with cross-departmental teams to update training materials.

Requirements

Candidates must have 3-5 years of experience in application support and a working knowledge of specific wealth management software. Strong analytical, communication, and problem-solving skills are essential for managing competing deadlines and supporting internal users.

Skills

Application support
Portfolio management
Account maintenance
Quality assurance
User acceptance testing
Analytical skills
Problem-solving
Communication
Interpersonal skills
Agile project management
Data analysis
Coaching
Research skills
MS Office

Benefits

Bonuses
Flexible benefits
Competitive compensation
Commissions
Stock
Coaching
Flexible work/life balance

Visa sponsorship

Not detected in the job text

Keywords

Application Support
Portfolio Management
Wealth Management
Client Account Maintenance
COB Account Opening
eSIGN
ServiceLink
Quality Assurance
User Acceptance Testing
Agile
Data Analysis
FlexPak
ClientLink
MS Office
Technical Support
Workflow Management
Product Roadmap
Business Operating Solutions

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