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Added 16 mins ago
ERP Business Analyst
Husky Technologies
Bolton, ON
Full-time
Provide post-implementation support, troubleshooting, and subject matter expertise to ensure successful adoption of implemented solutions.
Added 4 hours ago
Implementation Specialist (Software)
TAG Software Group
Canada
Full-time
…Business Process Management (BPM) solutions. We’re looking for an Implementation Specialist I to join our Professional Services team. This is an entry‐level, early‐career role designed for…
Added 6 hours ago
ERP Business Analyst
Husky Technologies
Bolton, ON
Full-time
Provide post-implementation support, troubleshooting, and subject matter expertise to ensure successful adoption of implemented solutions.
Added 10 hours ago
Implementation Specialist (Software)
Valsoft Corporation
Remote, Canada
Full-time · Remote
…Business Process Management (BPM) solutions. We’re looking for an Implementation Specialist I to join our Professional Services team. This is an entry‐level, early‐career role designed for…
Added 10 hours ago
Business Applications Specialist
Doctors of BC
Vancouver, BC · BC
Full-time
Reporting to the Manager, Business Applications, the Business Applications Specialist is responsible for supporting the design, integration, optimization and evolution of enterprise…
Added 10 hours ago
Senior Programmer Analyst (24 Month Contract)
Doctors of BC
Vancouver, BC · BC
Full-time
…stakeholders, the Technical Solutions Engineer, Business Applications Specialist, application teams, Data Management and external…
Added 10 hours ago
Information Technology Technician – 22.5 hours/week – Permanent
Peterborough Family Health Team
Peterborough, ON
Internship
The IT Support Technician works under the technical guidance of, and in collaboration with, the Information Technology Specialist and reports to the Finance & Business Manager. The…
Added 10 hours ago
Training Specialist, BC Health Workday
Provincial Health Services Authority
Burnaby, BC
Temporary
…2023 to implement a Human Capital Management System (HCMS) software solution as part of the BC Health Human Resources Strategy to transform HR services. Designed by Workday Canada, the new…
Added 11 hours ago
Manager, Engagement & Change Enablement, BC Health Workday
Provincial Health Services Authority
Burnaby, BC
Temporary
…leadership capacity and support the program as it moves further into implementation. We are recruiting a new Manager, Engagement & Change Enablement to lead the Change Specialist team and…
Added 12 hours ago
Portfolio Management Application Support Specialist (PMASS)
RBC
Toronto, ON
Full-time
The Portfolio Management Application Support Specialist (PMASS) will support front office users across Canada by providing portfolio management application support for Client Reporting…
Added 12 hours ago
Client Account Platform Support Specialist (CAPSS)
RBC
Toronto, ON
Full-time
Client Account Application Support Specialist will support front office users across Canada by providing portfolio management application support for Client Account Maintenance software…
Added 12 hours ago
ERP Business Analyst
Husky Technologies
Bolton, ON
Full-time
Provide post-implementation support, troubleshooting, and subject matter expertise to ensure successful adoption of implemented solutions.
Added 12 hours ago
Specialist, Process Control
Alamos Gold Inc.
Dubreuilville, ON
Full-time
Maintain system documentation, backups, asset inventories, and software licensing.
Added 12 hours ago
Portfolio Management Application Support Specialist (PMASS)
Royal Bank of Canada
Toronto, ON
Full-time
The Portfolio Management Application Support Specialist (PMASS) will support front office users across Canada by providing portfolio management application support for Client Reporting…
Added 12 hours ago
Client Account Platform Support Specialist (CAPSS)
Royal Bank of Canada
Toronto, ON
Full-time
Client Account Application Support Specialist will support front office users across Canada by providing portfolio management application support for Client Account Maintenance software…
Added 12 hours ago
Terraform Developer
Apptoza Inc.
Halifax, NS
Contract
…are seeking a skilled Cloud Infrastructure & Data Engineering Specialist to join our team. This role combines infrastructure automation with modern data platform expertise| requiring…
Added 13 hours ago
Senior Workday Functional Specialist
Fanshawe College
London, ON
Full-time
Fanshawe College is advancing its digital transformation through the implementation of Workday, a modern cloud-based enterprise platform that is reshaping how we support our employees,…
Added 13 hours ago
Delivery coordinator, Project management
Desjardins
Montreal, QC · Levis, QC
Full-time
…fields. Interpersonal savvy is therefore essential. You serve as specialist and lead teams and decision-making bodies. More specifically, you will be required…
Added 13 hours ago
Technology and Facility Support Specialist- UCalgary Continuing Education
University of Calgary
Calgary, AB
Part-time
The Department of Central Services in Continuing Education is currently seeking a Recurring Part-time Technology and Facility Support Specialist.
Added 13 hours ago
Bilingual Oracle Guided Learning (OGL) Developer / Training Specialist
Infotek Consulting Inc.
Toronto, ON
$60 to $63 USD / hour
Contract
We are seeking a Bilingual Oracle Guided Learning (OGL) Developer / Training Specialist to support digital adoption, training, and user readiness for enterprise systems.
Added 13 hours ago
Senior Workday Functional Specialist
Fanshawe Toronto@ILAC
London, ON
Full-time
Fanshawe College is advancing its digital transformation through the implementation of Workday, a modern cloud-based enterprise platform that is reshaping how we support our employees,…
Added 14 hours ago
Sr. Specialist, Salesforce Data Cloud & Loyalty
Havas CX Canada
Toronto, ON
Full-time
Senior Specialist, Salesforce Data Cloud & Loyalty
Added 14 hours ago
Flight Control System Specialist / Spécialiste des Systèmes de Commandes de Vol
Airbus
Montreal, QC · Mirabel, QC
Full-time
…cycle de vie du développement système, de la conception à l'implémentation, les tests, la certification, le soutien en production et en service et le maintien de la navigabilité. Ces…
Added 14 hours ago
Flight Controls Hydro-Mechanical Equipment Professional / Intégrateur Équipements Commandes de Vol
Airbus
Montreal, QC · Mirabel, QC
Full-time
…développement des équipements mécaniques, de la conception à l'implémentation, les tests, la certification, le soutien en production et en service et le maintien de la navigabilité. Ces…
Added 14 hours ago
Terraform Developer – Azure, Terraform, Kubernetes & Cloud Infrastructure
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Halifax, NS
Full-time
We are seeking a skilled Cloud Infrastructure & Data Engineering Specialist to join our team. This role combines infrastructure automation with modern data platform expertise, requiring…

RBC

Client Account Platform Support Specialist (CAPSS)

Toronto, ON, Canada

Pay: $55,000.00 - $90,000.00
Job type: Full-time
Apply by: Oct 19, 2026
Experience: Minimum 3 - 5 years of experience in application support or a related field
Posting language: English
Posted: Oct 1, 2026

Apply About employer

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Original job description

Job Description

What is the opportunity?

Client Account Application Support Specialist will support front office users across Canada by providing portfolio management application support for Client Account Maintenance software (COB Account Opening, Approval Workflows, eSIGN, ServiceLink and ServiceLink+). This role within the Business Operating Solutions & Effectiveness (BOSE) team involves close collaboration with various departments, including Business Application Solution Specialist (BASS) Team and Wealth Management Technology Production Support. The Specialist will be the Product expert for portfolio management applications, ensuring their effective use and troubleshooting any issues.

Please note that this is a portfolio management application support role with a technical focus, not a financial planning position.

What will you do?

Assist the front office users on portfolio management applications and respond to client queries.
Product Enhancements – Report trends to Product owners/Journey leads for enhancements/fixes/backlog for roadmap.
Coaching – Provide ongoing coaching to users directly or refer them to job aids and other resources.
Testing – Conduct Quality Assurance (QA), User Acceptance Testing (UAT) and Post Implementation Verification (PIV) of updated or newly created portfolio management applications developed internally or acquired from external vendors.
Participate in various working groups & cross-departmental projects.
Collaborate with Training & Development, BASS, WM Technology Production Support, Operations to contribute to developing and updating training programs and supporting material.

What do you need to succeed?

Must have:

Working knowledge of WMC software: Client Reporting (FlexPak), Portfolio Data (ClientLink), and Custody Statements, Client Account Maintenance software (COB Account Opening, Approval Workflows, and eSIGN).
Minimum 3 - 5 years of experience in application support or a related field
Excellent verbal and written communication and interpersonal skills
Strong research skills, analytical and problem-solving skills with ability to analyze data
Able to manage and prioritize workload with competing deadlines
Able to work independently and collaboratively within a team

Nice-to-have:

Bilingual (French / English), both oral and written
An interest in working with portfolio management application development.
Natural curiosity towards learning and broadening the personal knowledge base
Knowledge of agile project management, and MS Office skills (Outlook, PowerPoint, Excel, Word)

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact.
Work in a dynamic, collaborative, progressive, and high-performing team.
Flexible work/life balance options.
Opportunities to do challenging work.
Opportunities to take on progressively greater accountabilities.
Access to a variety of job opportunities across business.

Job Skills

Account Openings, Agile Methodology, Business, Business Data Analysis, Business Process Modeling, Communication, Group Problem Solving, Interpersonal Relationship Management, Verbal Communications, Working Independently, Written Communication

Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-10-01

Application Deadline:

2026-10-19

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Compensation for this position (including salary and discretionary/variable payments) will be determined by factors, including but not limited to candidate's experience, skills, registration status, performance, individual goals, market conditions, and business needs.

Pay Range

The expected pay range for this position is:

$55,000.00 - $90,000.00

The pay range provided is for the primary work location referenced in the Additional Job Details section of this job posting. Pay ranges may differ based on location. If the posting lists multiple job locations, a recruiter can confirm availability of the role and the relevant pay rage for the additional locations listed. RBC supports pay transparency and we strive to ensure all pay ranges are competitive, fair, and equitable.

You have the potential to earn RBC's discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided that business meets its performance targets and you meet your individual goals.

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Join our Talent Community

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Apply About employer

More about this job

Responsibilities

The specialist will provide technical support for portfolio management applications and assist front office users with account maintenance software. They will also conduct quality assurance testing, report product enhancements, and collaborate with cross-departmental teams to update training materials.

Requirements

Candidates must have 3-5 years of experience in application support and a working knowledge of specific wealth management software. Strong analytical, communication, and problem-solving skills are essential for managing competing deadlines and supporting internal users.

Skills

Application support
Portfolio management
Account maintenance
Quality assurance
User acceptance testing
Analytical skills
Problem-solving
Communication
Interpersonal skills
Agile project management
Data analysis
Coaching
Research skills
MS Office

Benefits

Bonuses
Flexible benefits
Competitive compensation
Commissions
Stock
Coaching
Flexible work/life balance

Visa sponsorship

Not detected in the job text

Keywords

Application Support
Portfolio Management
Wealth Management
Client Account Maintenance
COB Account Opening
eSIGN
ServiceLink
Quality Assurance
User Acceptance Testing
Agile
Data Analysis
FlexPak
ClientLink
MS Office
Technical Support
Workflow Management
Product Roadmap
Business Operating Solutions

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