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Added 4 mins ago
Junior Production Support Analyst
Soho Square Solutions
Montreal, QC
Contract
We are seeking a Production Support Analyst or Business Analyst with 2-4 years of experience in the Banking or Financial Services industry. The ideal candidate will have hands-on experience…
Added 34 mins ago
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Full-time
…clients’ unique needs within a rapidly evolving business and financial reporting landscape. As a trusted advisor, you’ll provide comprehensive, tailored financial information that enables…
Added 34 mins ago
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Full-time
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Manager, Collections
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Member Service Representative - 12 month term
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…exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we…
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Toronto, ON
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Senior Project Controller
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Added 4 hours ago
Claims Assistant I
Jobbe
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$40,300 to $49,300 CAD / year
Full-time
Intact Financial Dartmouth, Newfoundland and Labrador, Canada Full-time 3 days ago
Added 4 hours ago
Agent(e) Bilingue, Opérations Bancaires / Bilingual Back-Office Banking Agent
TEKsystems
Montreal, QC
$24 CAD / hour
Contract
…The successful candidate will be responsible for processing financial transactions accurately, managing a high volume of incoming work, and ensuring all service-level expectations are…

RBC

Client Advisor- EN

Pointe-Claire, QC, Canada

Job type: Part-time
Apply by: Dec 31, 2026
Posting language: English
Posted: Sep 26, 2026

Apply About employer

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Original job description

Job Description

Mobility Requirement:

Please note that successful candidates will be required to offer and maintain mobility between the branch locations listed in the "Job Available at Other Locations" section of this job posting.

As part of RBC's commitment to providing exceptional client service and achieving its business objectives, the ability and willingness to travel or work from any RBC location listed in this section is a condition of employment.

What is the opportunity?

As an RBC Ambassador inside our branches, you will put clients first and find solutions to their individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver exceptional customer service and thrive in a target based performance environment, you can build a great career with us as a future Account Manager/Banking Advisor.

What will you do?

Proactively engage with clients in the branch and deliver an outstanding service experience through completing transactions, and by identifying sales and referral opportunities
Focus on education and demonstration, leverage technology to deliver a memorable client experience, drive solutions and retain business
Contribute to team results by listening and spotting opportunities to offer additional advice, introduce clients to the capability of RBC partners, or personally fulfil client solutions
Proactively take ownership of resolving and preventing client banking problems
Cultivate and maintain relationships with partners to work as one RBC team
Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions

What do you need to succeed?

Must-have

Demonstrated passion for putting clients first, as well as success in hands-on, target-driven solutions environment.
Drive and self-motivation, as well as excellent communication skills and emotional intelligence
Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)
Personal flexibility to work flex hours.
Eagerness to learn and determination to succeed.
Bilingualism (English and French) required, as you will regularly serve our clients with English and French-speaking needs.

Nice-to-have

Track record in building rapport and maintaining client relationships within the financial, service or retail industry.
Mutual Funds accreditation, or willingness to obtain it (i.e., Investment Funds in Canada or the Canadian Securities Course)

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation.
A world-class training program in financial services
Excellent career development and access to a variety of job opportunities across business and geographies
Leaders who support your development through coaching and managing opportunities
Work in a dynamic, collaborative, progressive, and high-performing team

Job Skills

Adaptability, Advice Based Solutions, Client Centricity, Client Discovery, Communication, Curious Mindset, Data Analysis, Digital Literacy

Additional Job Details

Address:

106 BEAUREPAIRE DR:BEACONSFIELD

City:

Beaconsfield

Country:

Canada

Work hours/week:

25

Employment Type:

Part time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-11-01

Application Deadline:

2026-12-31

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com</a/span>

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More about this job

Responsibilities

Engage branch clients, complete transactions, identify sales and referral opportunities, and provide solutions that meet individual banking needs. Build client and partner relationships, resolve banking issues, support team results, and follow compliance and risk controls.

Requirements

Candidates need a client-first approach, experience succeeding in a hands-on, target-driven environment, strong communication and emotional intelligence, digital literacy, and flexibility to work varied hours. English-French bilingualism is required; financial or retail relationship-building experience and mutual funds accreditation are preferred or may be obtained.

Skills

Client Service
Sales
Communication
Emotional Intelligence
Digital Literacy
Relationship Building
Adaptability
Client Discovery
Advice-Based Solutions
Data Analysis
Risk Management
Compliance
Problem Resolution
Teamwork
Bilingual Communication

Benefits

Bonuses
Flexible Benefits
Competitive Compensation
Training
Career Development
Coaching and Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Personal Banking
Client Service
Client Acquisition
Relationship Management
Sales Opportunities
Referrals
Banking Transactions
Financial Services
Mutual Funds
Investment Funds in Canada
Canadian Securities Course
Digital Literacy
Client Discovery
Advice-Based Solutions
Data Analysis
Risk Management
Compliance
Bilingual English-French
Branch Operations

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