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RBC

Client Advisor Intern

Ottawa, ON, Canada

Job type: Part-time
Apply by: Oct 1, 2026
Posting language: English
Posted: Sep 21, 2026

Apply About employer

Applications open in a new tab.

Original job description

Job Description

What is the opportunity?

This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday banking, As an RBC ambassador, you add value in the moments that matter most to clients and collaborate with RBC partners to help clients achieve their goals. Whether you’re demonstrating to a client how to use digital banking, on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client satisfaction and loyalty.

What will you do?

· Proactively engage with clients in all areas of the branch and in the community, uncovering banking needs, providing help and advice, as well as identifying sales and referral opportunities

· Focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business

· Respond to client-initiated contact, assisting them with a full range of financial transactions

· Actively listen and engage clients in conversation to further understand their individual needs

· Proactively take ownership of resolving and preventing client banking problems

· Cultivate and maintain relationships with partners to make the most of business opportunities and referrals

What do you need to succeed?

Must-have

· Demonstrated passion for putting clients first, as well as success in a hands-on, target-driven sales environment

· Problem-solving and people skills, with the ability to build strong relationships and proactively connect with clients

· Flexibility, eagerness to learn, strong personal ethics, and a hunger for success

· Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)

· Must be able to work all business hours

Nice-to-have

· Track record in building rapport and maintaining client relationships within the financial or service industry

· Mutual Funds accreditation (i.e., Investment Funds in Canada or the Canadian Securities Course)

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

· A comprehensive Total Rewards Program including competitive compensation, bonuses, and flexible benefits

· Continued opportunities for career advancement

· World-class sales training, coaching, and development opportunities

· Support from a dynamic, collaborative, progressive, and high performing team, as well as world-class tools and training

· Opportunity to achieve great success and grow your career with RBC

Job Skills

Adaptability, Advice Based Solutions, Client Centricity, Client Discovery, Communication, Curious Mindset, Data Analysis, Digital Literacy

Additional Job Details

Address:

2272 10 LINE RD:OTTAWA

City:

Ottawa

Country:

Canada

Work hours/week:

28.5

Employment Type:

Part time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular – Trainee (Trainee)

Pay Type:

Salaried

Posted Date:

2026-09-21

Application Deadline:

2026-10-01

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Apply About employer

More about this job

Responsibilities

The Client Advisor Intern will proactively engage with clients to identify banking needs, provide financial advice, and facilitate transactions. They are responsible for delivering a memorable client experience through digital education and effective collaboration with internal partners.

Requirements

Candidates must demonstrate a passion for client service, strong problem-solving abilities, and proficiency with digital devices. A background in a target-driven sales environment is required, while professional financial certifications are considered an asset.

Skills

Client service
Sales
Problem-solving
Digital literacy
Communication
Relationship building
Financial transactions
Client education
Active listening
Adaptability
Advice based solutions
Client centricity
Client discovery
Curious mindset
Data analysis

Benefits

Competitive compensation
Bonuses
Flexible benefits
Career advancement opportunities
Sales training
Coaching and development

Visa sponsorship

Not detected in the job text

Keywords

Banking
Sales
Client Advisor
Financial Services
Digital Banking
Customer Experience
Mutual Funds
Investment Funds in Canada
Canadian Securities Course
Relationship Management
Referrals
Problem Solving
Digital Literacy
Target-driven
Personal Ethics
Branch Operations
Financial Transactions
Client Loyalty
On-boarding
Professional Development

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