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Added 1 month ago
SD
Senior Manager, Learning, Development and Engagement
Shoppers Drug Mart
Toronto, ON
- $100,000 to $132,000 CAD / year
- Full-time
The Senior Manager, Learning, Development & Engagement will help strengthen leadership, collaboration, communication and engagement across Central Pharmacy Services. This role shapes and…
Added 1 month ago
SC
Retail Assistant Manager
Staples Canada
Kingston, ON
- Full-time
Additionally, you will create an environment focused on high performance, results, and a customer-first mentality through leading by example and effective coaching. Your responsibilities…
Added 1 month ago
CT
Associate Manager, Store Operations (18 Month Contract)
Canadian Tire Corporation
Toronto, ON
- $68,000 to $75,000 CAD / year
- Full-time
Manage communication, presentation decks and training plans for the supported programs to the Field Team through the WebEx, in person team meetings, team SharePoint site, and conference…
Added 1 month ago
TT
Assistant Store Manager Winners Homesense Meadowtown Centre
The TJX Companies, Inc.
Pitt Meadows, BC
- Full-time
Our comprehensive training and development programs provide you with the tools and resources to expand your skills.
Added 1 month ago
PC
Assistant Store Manager - Full-Time
PVH Corp.
AB · Rocky View, AB, Canada
- Full-time
…operational functions and support the Store Manager in driving performance and maintaining a high-functioning, motivated team. As an Assistant Manager, you will play a critical leadership…
Added 1 month ago
The Shoe Co. - Store Manager
The Shoe Co.
Markham, ON
…role, you will be responsible for coaching and leading the team to achieve store objectives, which includes in-store sales, web orders, goals, recruiting, performance management, training,…
Added 1 month ago
Associate Sales Consultant-Toronto
Olympus Corporation of the Americas
Richmond Hill, ON
Dedicated Training Resources and Learning & Development Programs
Added 1 month ago
MC
Financial Services Associate - Full Time
Meridian Credit Union
ON · Bramalea, ON
- $60,000 to $64,000 CAD / year
- Full-time
Works with the Contact Centre leadership team, to champion and implement corporate strategies and programs for the Contact Centre.
Added 1 month ago
SC
Retail Operations Supervisor
Staples Canada
Fredericton, NB
- Full-time
Training and Development: Support training, development, and coaching of associates. Play a supporting role in performance conversations and coaching for a high-performance and…
Added 1 month ago
OR
Wireless Sales Associate - 1049 Strathmore
OSL Retail Services Inc
Strathmore, AB
- Other
No Sales or Wireless Experience? We’ll teach you everything you need to know through award-winning, best-in-class training and ongoing development
Added 1 month ago
GF
Service Technician - Facility - Burnaby BC
GoodLife Fitness
Vancouver, BC
- Full-time
Ongoing training and development to ensure a long and successful career path
Added 1 month ago
SP
Technical Architect Director - PubSec - Mulesoft Canada
Salesforce Partner Canada
Toronto, ON
- Full-time
Provide hands-on technical leadership to the engagement delivery team; guide Senior Advisors,
Added 1 month ago
WS
Vice President, Human Resources
Wolf Steel Ltd
Barrie, ON
- Full-time
Build leadership capability through coaching, leadership development, mentoring, and assessment programs, utilizing leadership competencies as the guide.
Added 1 month ago
N
Vice President, Human Resources
Napoleon
Barrie, ON
- Full-time
Build leadership capability through coaching, leadership development, mentoring, and assessment programs, utilizing leadership competencies as the guide.
Added 1 month ago
OR
Wireless Sales Associate - 3053 Markham
OSL Retail Services Inc
Markham, ON
- Other
Career development programs structured to your growth and increasing your earning potential
Added 1 month ago
TC
Assistant Store Manager Winners - Plaza Hawkesbury
TJX Canada – Winners, Marshalls, HomeSense
Hawkesbury, ON
- $48,592.5 to $68,029.5 CAD / year
- Full-time
Our comprehensive training and development programs provide you with the tools and resources to expand your skills.
Added 1 month ago
P
Transaction Services Senior Associate (Bilingual FR/EN)
PwC
Montreal, QC · Quebec, QC
- Full-time
As a Transaction Services Senior Associate, you’ll work as part of a team of problem solvers, helping to solve business issues, deliver high quality client service and unlock your potential…
Added 1 month ago
TC
Assistant Store Manager Winners Homesense Luckakuck Way
TJX Canada – Winners, Marshalls, HomeSense
Chilliwack, BC
- $48,592.5 to $68,029.5 CAD / year
- Full-time
Our comprehensive training and development programs provide you with the tools and resources to expand your skills.
Added 1 month ago
TC
Assistant Store Manager Winners Chinook Centre
TJX Canada – Winners, Marshalls, HomeSense
Calgary, AB
- $48,592.5 to $68,029.5 CAD / year
- Full-time
Our comprehensive training and development programs provide you with the tools and resources to expand your skills.
Added 1 month ago
OR
Wireless Sales Associate - 1104 Vancouver East
OSL Retail Services Inc
Vancouver, BC
- Other
No Sales or Wireless Experience? We’ll teach you everything you need to know through award-winning, best-in-class training and ongoing development
Added 1 month ago
P
Retail Operations Manager
PetSmart
Ottawa, ON
- Full-time
Facilitates the associate experience and supports associate development. This includes but is not limited to training, onboarding, mentoring, and coaching for growth as well as providing…
Added 1 month ago
MD
Principal Information Security Engineer - ITS5
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…in employees by providing benefits, support resources, and training and development…
Added 1 month ago
R
Client Experience Associate
RBC
Surrey, BC
- Full-time
The RBC Dominion Securities branch located in South Surrey is seeking a Client Service Associate to deliver concierge level service for a high performing Advisory Team.
Added 1 month ago
R
Desktop Publisher
RBC
Toronto, ON
- Full-time
Provide training and support to new analyst teams on Publishing processes.
Added 1 month ago
C
Temporary Sales Associate
Coach
Burnaby, BC
- Part-time
The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily…

RBC

Client Experience Associate

Surrey, BC, Canada

The expected base salary range for this position is $38,000 - $47,000. · Full-time

This date has passed. Check with the employer before applying.

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Job details

Pay: The expected base salary range for this position is $38,000 - $47,000.
Job type: Full-time
Listed closing date: Oct 16, 2026
Experience: Minimum of 2 years of client service experience
Posting language: English
Posted: Sep 29, 2026

Original job description

Job Description

What is the opportunity?

The RBC Dominion Securities branch located in South Surrey is seeking a Client Service Associate to deliver concierge level service for a high performing Advisory Team.

What will you do?

Enhance the client experience from onboarding to year-round contact so that it is consistently smooth and on-track with the team’s client service plan.
Coordinate and prepare meetings for Advisors with their clients/prospects.
Help manage incoming communications from clients, Advisors and other internal and external partners.
Maintain existing client accounts and identify opportunities to contact clients: manage timelines and key dates for accounts
Ensure accurate and timely updates of all necessary documentation in compliance with internal controls and industry regulatory requirements. Maintain complete and up-to-date client files within appropriate systems.
Help update team’s communication channels: websites, LinkedIn, Facebook, brochures, newsletters.
Support Advisor team and client through the Wealth Management process and maintain audit of Wealth Management Activities and priorities.

What do you need to succeed?

Must-have

Strong Microsoft Office Suite skills
Demonstrated skills in providing world-class client service that will come across as professional, warm, and friendly to our clients
Exceptional verbal and written communication skills in English
Minimum of 2 years of client service experience
Impeccable attention to detail

Nice-to-have

Knowledge of RBC Dominion Securities’ systems and procedures, an asset

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
A world-class training program in financial service

Compensation for this position (including salary and discretionary/variable incentive payments) will be determined by factors, including but not limited to the candidate’s experience, skills, registration status, performance, individual goals; market conditions; and business needs.

The expected base salary range for this position is $38,000 - $47,000.

This position may be eligible to receive a discretionary/variable incentive payment up to 0.5x base salary.

RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:

Drives RBC’s high-performance culture
Enables collective achievement of our strategic goals
Generates sustainable shareholder returns and above market shareholder value

Job Skills

Client Relationship Management, Collaboration, Microsoft Office, Time Management, Wealth Management, Written Communication

Additional Job Details

Address:

2626 CROYDON DR:SURREY

City:

Surrey

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-09-10

Application Deadline:

2026-10-16

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

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More about this job

Responsibilities

The Client Experience Associate will deliver concierge-level service by managing client onboarding, coordinating meetings, and maintaining accurate account documentation. They will also support the advisory team by managing communications and updating team marketing channels.

Requirements

Candidates must have at least 2 years of client service experience and strong proficiency in the Microsoft Office Suite. Exceptional verbal and written communication skills and impeccable attention to detail are required for this role.

Skills

Collaboration
Microsoft Office
Time management
Wealth management
Written communication
Verbal communication
Client service
Attention to detail
Regulatory compliance

Benefits

Bonuses
Flexible benefits
Competitive compensation
Commissions
Stock
Training program

Visa sponsorship

Not detected in the job text

Keywords

Client Experience
Wealth Management
Microsoft Office Suite
Regulatory Compliance
Concierge Service
Advisory Team
Client Onboarding
Communication Channels
Financial Services
Audit
Internal Controls
LinkedIn
Facebook
Newsletters
Brochures
Client Files
Professionalism

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