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Added 9 mins ago
NB
Senior Advisor, Executive Communciations
National Bank of Canada
Montreal, QC
- Full-time
A career as a Senior Advisor, Executive Communications within the Governance and Leadership Activation team at National Bank means acting as a strategic advisor to senior executives.…
Added 10 mins ago
IM
Executive Business Coordinator
Ignite Management Services
Vancouver, BC
- $80,000 to $110,000 CAD / year
- Full-time
We will be the point of contact between you and Ignite during the recruitment process, acting as your trusted advisor and coach. We look forward to your interest.
Added 10 mins ago
IM
Executive Business Coordinator
Ignite Management Services
Toronto, ON
- Full-time
We will be the point of contact between you and Ignite during the recruitment process, acting as your trusted advisor and coach. We look forward to your interest.
Added 42 mins ago
C
Conseiller(ère) senior – Environnement, santé et sécurité (ESS) - Senior Advisor –EHS
Confidential
Terrebonne, QC
- Full-time
· Contribuer au développement et au déploiement des communications et initiatives de sensibilisation en matière d’ESS.
Added 43 mins ago
D
Senior Advisor, Communications
Desjardins
Montreal, QC · Levis, QC · Complexe Desjardins Montréal
- Full-time
As a senior communications advisor, you help promote the organization’s projects, policies and programs by designing and developing communications and sharing them within Desjardins Group…
Added 57 mins ago
MB
Conseiller(ère) en horlogerie de luxe/ Luxury Watch Advisor
Maison Birks
Montreal, QC
- Full-time
- Excellent sens de l'entregent et des communications
Added 58 mins ago
P
Marketing Channel Delivery Manager, LATAM Cluster Markets
Pfizer
Montreal, QC
- Full-time
You will serve as a trusted advisor to your markets and work closely with the GOSC Delivery team to ensure the successful implementation of these services. Beyond your assigned markets, you…
Added 1 hour ago
RD
Associate- EN
RBC Dominion Securities
Laval, QC
- Full-time
…remain up to date and compliant, and working with an Investment Advisor in managing client portfolios and wealth management planning…
Added 1 hour ago
KH
Group Benefits Manager
KECHNIE HEALTH & WEALTH MANAGEMENT INC
Kitchener, ON
- Full-time
…mindset, and the interpersonal skills needed to serve as a trusted advisor to plan sponsors. Over time, the role is expected to assume increasing responsibility for client benefits…
Added 1 hour ago
W
Administrative Associate (Colin Ryan Wealth Management)
Wellington-Altus
Winnipeg, MB
- Full-time
Reporting to the Senior Portfolio Manager & Senior Wealth Advisor at Colin Ryan Wealth Management, the Administrative Associate provides administrative and client service support to the…
Added 1 hour ago
R
Associate
RBC
Laval, QC
- Full-time
…remain up to date and compliant, and working with an Investment Advisor in managing client portfolios and wealth management planning…
Added 2 hours ago
Director, Communications, Pacific Link (Calgary or Vancouver)
Trans Mountain
Calgary, AB
…values driven individual to join our dynamic team as a Director, Communications, Pacific Link. Reporting to the Vice President, External Affairs and Indigenous Relations, Pacific Link, the…
Added 2 hours ago
CO
Business Advisor
City of Saint John
Saint John, NB
- Full-time
The Business Advisor plays a key role in advancing the City of Saint John’s commitment to providing responsive, consistent and high-quality customer service.
Added 2 hours ago
SE
Senior Tax Advisor
Source Energy Services
Calgary, AB
- Full-time
As the primary tax resource for the company, the Senior Tax Advisor position is responsible for Source’s North American tax planning, compliance and reporting requirements. In addition,…
Added 2 hours ago
WS
Adjoint.e administratif·ve – Expérience Étudiant.e (École de Gestion Williams) // Administrative Assistant – Student Experience (Williams School of Business)
Williams School of Business
Sherbrooke, QC
- Full-time
…notamment en assurant la logistique, les inscriptions, les communications, la préparation du matériel et les…
Added 2 hours ago
Internal Communications Manager
Infrastructure Ontario
Toronto, ON
The Internal Communications Manager develops and delivers communication strategies that inform, engage, and align employees with Infrastructure Ontario's vision, culture, priorities, and…
Added 2 hours ago
Director, Indigenous Relations, Pacific Link (Calgary or Vancouver)
Trans Mountain
Vancouver, BC
Added 3 hours ago
DC
Civil Engineer
Dillon Consulting Limited
Fredericton, NB
- Full-time
…external stakeholders? Are you a thought leader, a trusted advisor and a problem solver? If you enjoy entrepreneurship and innovation, this opportunity is for you! As someone with excellent…
Added 3 hours ago
WU
Senior HR Generalist
West Unified Communications Services (formerly known as InterCall Asia Pacific)
Montreal, QC
- Full-time
…d’urgence le plus fiable et axé sur les données, en unifiant les communications fragmentées pour fournir une intelligence exploitable aux premiers intervenants. Chez Intrado, tout notre…
Added 3 hours ago
KT
Customer Success with Observability
Kaizen Technologies
Montreal, QC
- Contract
Establish relationships as a trusted and strategic advisor to help ensure the continued value of our products and services
Added 3 hours ago
Human Resources Business Partner
Superior Plus Propane Talent Acquisition
ON
…support from the HR Centers of Excellence. Acting as a trusted advisor and coach to the Commercial and Operations Teams, the HRBP will provide insight and guidance regarding overall…
Added 3 hours ago
ST
Senior Humanitarian Advisor
SAVE THE CHILDREN CANADA
Toronto, ON
- $75,543.87 to $90,652.65 CAD / year
- Contract
Reporting to the Senior Advisor, Partnerships and Technical Quality, the Senior Humanitarian Advisor is responsible for providing high-quality technical support to humanitarian projects and…
Added 3 hours ago
SP
Human Resources Business Partner
Superior Propane
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…support from the HR Centers of Excellence. Acting as a trusted advisor and coach to the Commercial and Operations Teams, the HRBP will provide insight and guidance regarding overall…
Added 4 hours ago
CC
Senior Manager, Salesforce Platform Architecture & Development
Canadian Cancer Society
Toronto, ON · Montreal, QC · Quebec, QC · Prince George, BC · Vancouver, BC · Kelowna, BC · Halifax, NS · St. John's, NL · Calgary, AB
- Full-time
Act as a strategic advisor to senior leadership on Salesforce-related initiatives and platform capabilities.
Added 4 hours ago
TE
Recruiter - 12 month contract
THE EMPIRE LIFE INS. CO
Toronto, ON · Kingston, ON
- $79,200 to $126,500 CAD / year
- Full-time
- Contract
Acts as a brand ambassador by ensuring all communications, social media outreach, and market interactions reflect the company’s values and culture.

RBC

Client Experience Associate

Collingwood, ON, Canada

$37,500.00 - $50,000.00 · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $37,500.00 - $50,000.00
Job type: Full-time
Apply by: Oct 13, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

Job Description

What is the opportunity?

RBC Dominion Securities is a relationship-focused investment and wealth management firm that consistently ranks #1 in Canada. We are proud of our collaborative, supportive culture that enables success at every level and equips us to help our clients achieve their financial goals.

The RBC Dominion Securities branch located in Collingwood is looking for a resourceful, empathetic, and collaborative individual to join our leading wealth management firm.

By providing ongoing, exceptional service and support to our clients and our Advisor team, you will help our team deepen existing relationships and welcome new clients to the firm. Offering efficient internal support, you will be invaluable in ensuring the Advisory team functions fluidly and that each member receives the assistance they need to perform at their best.

What will you do?

Impact client experience through execution of client account administration, including account opening, account maintenance and efficient resolution of client request.
Maintain existing client accounts and identify opportunities to contact clients. You will be responsible for managing timelines and key dates for accounts to help ensure clients feel supported by our team.
Become well-versed in internal controls and industry regulatory requirements, ensuring client files and other necessary documentation is accurate, up-to-date and compliant.
Respond to client inquiries in an understanding and time-efficient manner (account transactions, requests, account documentation, account reporting, etc.).
Assist the Advisor team in welcoming and onboarding new clients.
Leverage your passion for planning to coordinate and prepare meetings for Advisors with their clients/prospects.
Tap into your superior problem resolution skills to provide proactive client service.
Effectively manage incoming communications from clients, Advisors and other internal and external partners.
Draw on your social media skills to update the team’s communication channels, including websites, LinkedIn, Facebook, brochures, newsletters.

What do you need to succeed?

Must-have

Completion of the Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH) (or within 12 months)
Strong skills in working with various business applications/technology
High level of time management and organization skills
Demonstrated skills in providing world-class client service that will come across as professional, warm, and friendly to our clients

Nice-to-have

Knowledge of RBC Dominion Securities’ systems and procedures
Experience in the securities industry is an asset

What’s in it for you?

We thrive on the challenge to be our best, to think progressively to keep growing, and to work together to deliver trusted advice that will ultimately help our clients thrive and communities prosper. We care about each other and collectively work hard to reach our potential, make a difference to our communities, and achieve success that is mutual. You will also benefit from:

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
An opportunity to make a difference and have a lasting impact on the lives of others
The chance to work in a dynamic, collaborative, progressive, and high-performing team
A world-class training program in financial services

Job Skills

Account Management, Customer Success, Decision Making, Financial Regulation, Group Problem Solving, Interpersonal Relationships, Investment Risk Management

Additional Job Details

Address:

1 1 ST:COLLINGWOOD

City:

Collingwood

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Contract (Fixed Term)

Pay Type:

Salaried

Posted Date:

2026-09-09

Application Deadline:

2026-10-13

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Compensation for this position (including salary and discretionary/variable payments) will be determined by factors, including but not limited to candidate's experience, skills, registration status, performance, individual goals, market conditions, and business needs.

Pay Range

The expected pay range for this position is:

$37,500.00 - $50,000.00

This position includes competitive-based pay, and the overall earning potential is impacted by a variable incentive structure, earning a multiple of salary up to:

1.0x

RBC supports pay transparency and we strive to ensure all pay ranges are competitive, fair, and equitable.

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Join our Talent Community

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

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More about this job

Responsibilities

You will manage client account administration, including onboarding, maintenance, and documentation to ensure regulatory compliance. Additionally, you will support the advisory team by coordinating meetings and maintaining communication channels to enhance the overall client experience.

Requirements

Candidates must have or be working towards the Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH) certification. Strong organizational skills, proficiency in business technology, and a commitment to providing high-quality client service are essential.

Skills

Account management
Customer service
Financial regulation
Time management
Organization
Problem resolution
Communication
Social media
Client onboarding
Documentation
Technology proficiency
Relationship management

Benefits

Bonuses
Flexible benefits
Competitive compensation
Commissions
Stock
Coaching
Training program

Visa sponsorship

Not detected in the job text

Keywords

Wealth management
Investment
RBC Dominion Securities
Account administration
Client experience
CSC
CPH
Regulatory compliance
Onboarding
LinkedIn
Facebook
Financial services
Client reporting
Account maintenance
Advisory support

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