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Added 11 mins ago
CI
Sales Associate
Carters Inc.
Lethbridge, AB
- Part-time
If you are a CURRENT Carter’s employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally.
Added 1 hour ago
MC
Spécialiste principal(e), Services médicaux / Senior Specialist, Medical Services
Merck Canada
Kirkland, QC
- Full-time
Added 2 hours ago
CI
sales associate
Carters Inc.
Niagara-on-the-Lake, ON
- Part-time
If you are a CURRENT Carter’s employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally.
Added 2 hours ago
Senior Actuarial Analyst - Corporate Actuarial - Reserving (All Levels)
Wawanesa Insurance
Toronto, ON · AB · Winnipeg, MB · Moncton, NB · Ottawa, ON · Kitchener, ON · Montreal, QC · Vancouver, BC · Lloydminster, AB · Dartmouth, NS · Calgary, AB · Lethbridge, AB · Edmonton, AB (Hybrid), AB · North York - Toronto, ON (Hybr, ON
Encouraged to represent Wawanesa at external events that may include universities, actuarial clubs, industry organizations, and charitable causes.
Added 3 hours ago
WI
Senior Actuarial Analyst - Corporate Actuarial - Reserving (All Levels)
Wawanesa Insurance
Toronto, ON · North York, ON
- Other
Encouraged to represent Wawanesa at external events that may include universities, actuarial clubs, industry organizations, and charitable causes.
Added 3 hours ago
CI
Sales Associate
Carters Inc.
Ottawa, ON
- Part-time
If you are a CURRENT Carter’s employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally.
Added 3 hours ago
SM
Communications Officer, Faculty of Arts
Saint Mary's University
Halifax, NS
- Full-time
Works with External Affairs to develop and deliver programs for faculty and staff on communications topics, such as dealing with media, legal communications requirements, and communicating…
Added 3 hours ago
UO
Canada Research Chair Tier 1 in Neuromorphic Systems, Department of Cell Biology & Anatomy, Cumming School of Medicine
University of Calgary
Calgary, AB
- Full-time
Applicants at the level of Associate Professor will have evidence of leading a research program as demonstrated by external peer-reviewed national/international grant funding,…
Added 3 hours ago
LC
Sr. Director, Pharmacy Services and Virtual Care
Loblaw Companies Limited
Toronto, ON
- Full-time
…communication plans; this includes working directly with our Internal/External Communications, Government Relations and Professional Affairs teams to develop and present updates at…
Added 3 hours ago
MU
Associate Director Communications, Resident Admissions and Customer Service
McGill University
Res. Carrefour Sherb
- Full-time
Under the direction of the Senior Director Student Housing and Hospitality Services (SHHS), the Associate Director Communications, Residence Admissions and Customer Service +p+romote and…
Added 4 hours ago
P
Client Services Associate (6-month contract)
Procom
Toronto, ON · Greater Toronto Area, Canada
- Contract
Procom is seeking a seasoned professional to join our team on a 6- month contract as a Client Services Associate. Reporting to the Team Lead, the Client Services Associate is responsible…
Added 4 hours ago
FN
Manager and Team Lead, Third Party Residential Underwriting-NBBP
First National Financial LP
Montreal, QC
- Full-time
…Underwriting-NBBP, the Manager manages a team of Mortgage Underwriters, Associate Mortgage Underwriters, and Mortgage Funders in meeting the goals of the Third Party Residential…
Added 5 hours ago
CH
Development Associate, Campaign
Covenant House Toronto
Toronto, ON
- Full-time
…the largest capital campaign in our history, the Development Associate, Campaign will help coordinate the people, materials and follow-up needed to support Campaign Cabinet members,…
Added 5 hours ago
TN
Public Health Nurse
Tla’amin Nation
BC · qathet, British Columbia
- Full-time
Reports to: Associate Health Director Programs
Added 6 hours ago
B
Associate, Internal Sales, Intermediary Distribution
BMO
Toronto, ON · Calgary, AB · FCP
- Full-time
Builds effective relationships with internal/external stakeholders.
Added 6 hours ago
BS
Quality Systems Associate, Co-op/New Grad
Boston Scientific
Mississauga, ON
- Full-time
Working with the Quality Systems team, you will support key quality processes, including Nonconforming Events and Corrective and Preventive Action (CAPA), while helping the team identify…
Added 6 hours ago
BC
Dynamics 365 Business Central Operations Manager
BDO Canada
Toronto, ON
- Full-time
Leading internal and external action planning meetings and driving deliverables to closure
Added 7 hours ago
M
Spécialiste principal(e), Services médicaux / Senior Specialist, Medical Services
MSD
Kirkland, QC
- Full-time
Added 7 hours ago
XP
Pharmacovigilance and Medical Information Associate
Xediton Pharmaceuticals Inc.
Oakville, ON
- Full-time
Xediton is seeking an energetic, self-motivated and scientifically driven Medical Affairs Associate to support the Medical & Scientific Affairs team. The successful candidate will…
Added 7 hours ago
CV
Administrative Coordinator (Professional Development Operations)
CPABC Vancouver Chapter
Vancouver, BC
- Full-time
Reporting to the Associate Director, Professional Development Operations and Delivery, the Professional Development (PD) Operations Coordinator provides administrative, operational, and…
Added 8 hours ago
Donor Centre Associate - Blood Collection
Canadian Blood Services
Calgary, AB
This external job posting may close earlier than the advertised deadline. We recommend applying as soon as possible.
Added 9 hours ago
CI
Seasonal Associate
Carters Inc.
Oshawa, ON
- Part-time
If you are a CURRENT Carter’s employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally.
Added 9 hours ago
Advisor Services Associate
The Canada Life Assurance Company
ON · Mississauga Ontario, ON
Our Nominee team is currently seeking an Advisor Services Associate– someone who is responsible for providing a very high level of service to internal and external clients. Any…
Added 9 hours ago
CL
Advisor Services Associate
Canada Life
Mississauga, ON
- Full-time
Our Nominee team is currently seeking an Advisor Services Associate– someone who is responsible for providing a very high level of service to internal and external clients. Any…
Added 10 hours ago
FM
Senior Associate, Employee Relations
Ford Motor Company
Windsor, ON
- Full-time
The Senior Associate, Employee Relations, is responsible for applying existing organizational practices and procedures for the administration of resolutions to employee relations issues,…

RBC

Client Experience Associate

Collingwood, ON, Canada

$37,500.00 - $50,000.00 · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $37,500.00 - $50,000.00
Job type: Full-time
Apply by: Oct 13, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

Job Description

What is the opportunity?

RBC Dominion Securities is a relationship-focused investment and wealth management firm that consistently ranks #1 in Canada. We are proud of our collaborative, supportive culture that enables success at every level and equips us to help our clients achieve their financial goals.

The RBC Dominion Securities branch located in Collingwood is looking for a resourceful, empathetic, and collaborative individual to join our leading wealth management firm.

By providing ongoing, exceptional service and support to our clients and our Advisor team, you will help our team deepen existing relationships and welcome new clients to the firm. Offering efficient internal support, you will be invaluable in ensuring the Advisory team functions fluidly and that each member receives the assistance they need to perform at their best.

What will you do?

Impact client experience through execution of client account administration, including account opening, account maintenance and efficient resolution of client request.
Maintain existing client accounts and identify opportunities to contact clients. You will be responsible for managing timelines and key dates for accounts to help ensure clients feel supported by our team.
Become well-versed in internal controls and industry regulatory requirements, ensuring client files and other necessary documentation is accurate, up-to-date and compliant.
Respond to client inquiries in an understanding and time-efficient manner (account transactions, requests, account documentation, account reporting, etc.).
Assist the Advisor team in welcoming and onboarding new clients.
Leverage your passion for planning to coordinate and prepare meetings for Advisors with their clients/prospects.
Tap into your superior problem resolution skills to provide proactive client service.
Effectively manage incoming communications from clients, Advisors and other internal and external partners.
Draw on your social media skills to update the team’s communication channels, including websites, LinkedIn, Facebook, brochures, newsletters.

What do you need to succeed?

Must-have

Completion of the Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH) (or within 12 months)
Strong skills in working with various business applications/technology
High level of time management and organization skills
Demonstrated skills in providing world-class client service that will come across as professional, warm, and friendly to our clients

Nice-to-have

Knowledge of RBC Dominion Securities’ systems and procedures
Experience in the securities industry is an asset

What’s in it for you?

We thrive on the challenge to be our best, to think progressively to keep growing, and to work together to deliver trusted advice that will ultimately help our clients thrive and communities prosper. We care about each other and collectively work hard to reach our potential, make a difference to our communities, and achieve success that is mutual. You will also benefit from:

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
An opportunity to make a difference and have a lasting impact on the lives of others
The chance to work in a dynamic, collaborative, progressive, and high-performing team
A world-class training program in financial services

Job Skills

Account Management, Customer Success, Decision Making, Financial Regulation, Group Problem Solving, Interpersonal Relationships, Investment Risk Management

Additional Job Details

Address:

1 1 ST:COLLINGWOOD

City:

Collingwood

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Contract (Fixed Term)

Pay Type:

Salaried

Posted Date:

2026-09-09

Application Deadline:

2026-10-13

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Compensation for this position (including salary and discretionary/variable payments) will be determined by factors, including but not limited to candidate's experience, skills, registration status, performance, individual goals, market conditions, and business needs.

Pay Range

The expected pay range for this position is:

$37,500.00 - $50,000.00

This position includes competitive-based pay, and the overall earning potential is impacted by a variable incentive structure, earning a multiple of salary up to:

1.0x

RBC supports pay transparency and we strive to ensure all pay ranges are competitive, fair, and equitable.

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Join our Talent Community

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Apply About employer

More about this job

Responsibilities

You will manage client account administration, including onboarding, maintenance, and documentation to ensure regulatory compliance. Additionally, you will support the advisory team by coordinating meetings and maintaining communication channels to enhance the overall client experience.

Requirements

Candidates must have or be working towards the Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH) certification. Strong organizational skills, proficiency in business technology, and a commitment to providing high-quality client service are essential.

Skills

Account management
Customer service
Financial regulation
Time management
Organization
Problem resolution
Communication
Social media
Client onboarding
Documentation
Technology proficiency
Relationship management

Benefits

Bonuses
Flexible benefits
Competitive compensation
Commissions
Stock
Coaching
Training program

Visa sponsorship

Not detected in the job text

Keywords

Wealth management
Investment
RBC Dominion Securities
Account administration
Client experience
CSC
CPH
Regulatory compliance
Onboarding
LinkedIn
Facebook
Financial services
Client reporting
Account maintenance
Advisory support

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