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Added 10 mins ago
Advisor Services Associate
The Canada Life Assurance Company
ON · Mississauga Ontario, ON
Our Nominee team is currently seeking an Advisor Services Associate– someone who is responsible for providing a very high level of service to internal and external clients. Any…
Added 25 mins ago
Sales Associate
Rogers Communications
Yarmouth Indian Reserve No. 33, NS · Yarmouth, NS
…can enhance and simplify their lives. We deliver a seamless experience, value expertise, dedication, and commitment to doing what’s right for our customers needs, every…
Added 38 mins ago
CL
Advisor Services Associate
Canada Life
Mississauga, ON
- Full-time
Our Nominee team is currently seeking an Advisor Services Associate– someone who is responsible for providing a very high level of service to internal and external clients. Any…
Added 38 mins ago
DE
Associate Director, Co-Head of Private Equity, Fund Investments, Leading GCC Pension Fund (Role Based in the Middle East)
Delta Executive Search
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Experience working with or within sovereign wealth funds, pension funds, family offices, or large institutional investors would be particularly relevant
Added 38 mins ago
HI
Personal Insurance Associate
HUB International
Duncan, BC
- $45,000 to $55,000 CAD / year
- Full-time
…network of risk, insurance, employee benefits, retirement and wealth management specialists that bring clarity to a changing world with tailored solutions and unrelenting advocacy – so…
Added 38 mins ago
HI
Auto Insurance Associate
HUB International
Duncan, BC
- $43,000 to $48,000 CAD / year
- Full-time
As an Auto Associate, you’ll play a key role in driving business success. You’ll actively sell insurance solutions, hit performance targets, and deliver an exceptional customer experience.…
Added 1 hour ago
Customer Experience Associate - Rideau & William, Ottawa, ON (15 hours/week)
Scotiabank
Ottawa, ON
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 1 hour ago
Customer Experience Associate - Rideau & William, Ottawa, ON (15 hours/week)
Scotiabank
Ottawa, ON
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 1 hour ago
Sales Associate
Rogers Communications
Burnaby, BC
…can enhance and simplify their lives. We deliver a seamless experience, value expertise, dedication, and commitment to doing what’s right for our customers needs, every…
Added 3 hours ago
RD
Client Experience Associate
RBC Dominion Securities
Collingwood, ON
- Full-time
RBC Dominion Securities is a relationship-focused investment and wealth management firm that consistently ranks #1 in Canada. We are proud of our collaborative, supportive culture that…
Added 6 hours ago
RD
Client Experience Associate
RBC Dominion Securities
Collingwood, ON
- Full-time
…efficient and collaborative individual to join our leading wealth management firm as an Client Experience…
Added 8 hours ago
MW
Backend Engineer (Golang)
Mai Wealth
Engineer, BC
- Full-time
Think creatively, test new and exciting ideas, and experience the app from the user’s perspective to continuously improve the product.
Added 9 hours ago
RB
Client Experience Associate
Royal Bank of Canada
Collingwood, ON
- Full-time
…efficient and collaborative individual to join our leading wealth management firm as an Client Experience…
Added 11 hours ago
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PIA Client Service Associate
TD
Kamloops, BC
- Full-time
…and willingness to help others deliver a legendary customer experience to our high value clients? If so, then get onboard for the position of PIA Client Service Associate. In this role, you…
Added 12 hours ago
RB
Client Experience Associate
Royal Bank of Canada
Collingwood, ON
- Full-time
RBC Dominion Securities is a relationship-focused investment and wealth management firm that consistently ranks #1 in Canada. We are proud of our collaborative, supportive culture that…
Added 13 hours ago
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Content Associate, Data
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Vancouver, BC
- Full-time
Experience at a business or finance publication, research firm, or fintech, such as a reporter, equity research associate, or venture analyst role.
Added 15 hours ago
R
Client Experience Associate
RBC
Collingwood, ON
- Full-time
RBC Dominion Securities is a relationship-focused investment and wealth management firm that consistently ranks #1 in Canada. We are proud of our collaborative, supportive culture that…
Added 15 hours ago
R
Client Experience Associate
RBC
Collingwood, ON
- Full-time
…efficient and collaborative individual to join our leading wealth management firm as an Client Experience…
Added 15 hours ago
Customer Experience Associate-Polo Park Shopping Centre, Winnipeg, MB, 3months contract(30 hours/wk)
Scotiabank
Winnipeg, MB
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 15 hours ago
Customer Experience Associate - Lougheed Town Centre, Burnaby BC (11.25hrs/week)
Scotiabank
Burnaby, BC
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 15 hours ago
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Content Associate, Data
Clarity
Vancouver, BC
- $100,000 to $130,000 CAD / year
- Full-time
Experience at a business or finance publication, research firm, or fintech, such as a reporter, equity research associate, or venture analyst role.
Added 17 hours ago
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- Full-time
…services to Canadians seeking customized solutions to their wealth management…
Added 17 hours ago
Customer Experience Associate - Prince Albert, SK (18.75 hours/week)
Scotiabank
Prince Albert, SK
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 17 hours ago
Senior Product Manager
Questrade Financial Group
Toronto, ON
Questrade Financial Group (QFG), through its companies - Questrade, Questbank, Questrade Wealth Management, Community Trust Company, Zolo, and Flexiti, provides securities and foreign…
Added 17 hours ago
R
Associate Advisor
RBC
Toronto, ON
- Full-time
3+ years of experience in wealth management, including client relationship management

RBC

Client Experience Associate

Collingwood, ON, Canada

$37,500.00 - $50,000.00 · Full-time

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Job details

Pay: $37,500.00 - $50,000.00
Job type: Full-time
Apply by: Oct 13, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

Job Description

What is the opportunity?

RBC Dominion Securities is a relationship-focused investment and wealth management firm that consistently ranks #1 in Canada. We are proud of our collaborative, supportive culture that enables success at every level and equips us to help our clients achieve their financial goals.

The RBC Dominion Securities branch located in Collingwood is looking for a resourceful, empathetic, and collaborative individual to join our leading wealth management firm.

By providing ongoing, exceptional service and support to our clients and our Advisor team, you will help our team deepen existing relationships and welcome new clients to the firm. Offering efficient internal support, you will be invaluable in ensuring the Advisory team functions fluidly and that each member receives the assistance they need to perform at their best.

What will you do?

Impact client experience through execution of client account administration, including account opening, account maintenance and efficient resolution of client request.
Maintain existing client accounts and identify opportunities to contact clients. You will be responsible for managing timelines and key dates for accounts to help ensure clients feel supported by our team.
Become well-versed in internal controls and industry regulatory requirements, ensuring client files and other necessary documentation is accurate, up-to-date and compliant.
Respond to client inquiries in an understanding and time-efficient manner (account transactions, requests, account documentation, account reporting, etc.).
Assist the Advisor team in welcoming and onboarding new clients.
Leverage your passion for planning to coordinate and prepare meetings for Advisors with their clients/prospects.
Tap into your superior problem resolution skills to provide proactive client service.
Effectively manage incoming communications from clients, Advisors and other internal and external partners.
Draw on your social media skills to update the team’s communication channels, including websites, LinkedIn, Facebook, brochures, newsletters.

What do you need to succeed?

Must-have

Completion of the Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH) (or within 12 months)
Strong skills in working with various business applications/technology
High level of time management and organization skills
Demonstrated skills in providing world-class client service that will come across as professional, warm, and friendly to our clients

Nice-to-have

Knowledge of RBC Dominion Securities’ systems and procedures
Experience in the securities industry is an asset

What’s in it for you?

We thrive on the challenge to be our best, to think progressively to keep growing, and to work together to deliver trusted advice that will ultimately help our clients thrive and communities prosper. We care about each other and collectively work hard to reach our potential, make a difference to our communities, and achieve success that is mutual. You will also benefit from:

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
An opportunity to make a difference and have a lasting impact on the lives of others
The chance to work in a dynamic, collaborative, progressive, and high-performing team
A world-class training program in financial services

Job Skills

Account Management, Customer Success, Decision Making, Financial Regulation, Group Problem Solving, Interpersonal Relationships, Investment Risk Management

Additional Job Details

Address:

1 1 ST:COLLINGWOOD

City:

Collingwood

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Contract (Fixed Term)

Pay Type:

Salaried

Posted Date:

2026-09-09

Application Deadline:

2026-10-13

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Compensation for this position (including salary and discretionary/variable payments) will be determined by factors, including but not limited to candidate's experience, skills, registration status, performance, individual goals, market conditions, and business needs.

Pay Range

The expected pay range for this position is:

$37,500.00 - $50,000.00

This position includes competitive-based pay, and the overall earning potential is impacted by a variable incentive structure, earning a multiple of salary up to:

1.0x

RBC supports pay transparency and we strive to ensure all pay ranges are competitive, fair, and equitable.

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

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More about this job

Responsibilities

You will manage client account administration, including onboarding, maintenance, and documentation to ensure regulatory compliance. Additionally, you will support the advisory team by coordinating meetings and maintaining communication channels to enhance the overall client experience.

Requirements

Candidates must have or be working towards the Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH) certification. Strong organizational skills, proficiency in business technology, and a commitment to providing high-quality client service are essential.

Skills

Account management
Customer service
Financial regulation
Time management
Organization
Problem resolution
Communication
Social media
Client onboarding
Documentation
Technology proficiency
Relationship management

Benefits

Bonuses
Flexible benefits
Competitive compensation
Commissions
Stock
Coaching
Training program

Visa sponsorship

Not detected in the job text

Keywords

Wealth management
Investment
RBC Dominion Securities
Account administration
Client experience
CSC
CPH
Regulatory compliance
Onboarding
LinkedIn
Facebook
Financial services
Client reporting
Account maintenance
Advisory support

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