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RBC

Client Implementation Lead

Vancouver, BC, Canada
Toronto, ON, Canada
Montreal, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 18, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Job Description

What is the opportunity?

The Client Implementation Lead (cash management) role is your opportunity to become a critical member of the Implementation team, where you’ll drive exceptional client experiences for businesses. Your primary focus will be leading commercial and corporate clients through the end-to-end implementation and integration process, ensuring seamless delivery of tailored solutions for most cash management products. This involves tailored planning, execution, and proactive communication with business clients.

This opportunity is ideal for individuals who thrive in a team environment with a collaborative focus on delivering exceptional client experience. Previous work experience in the financial services industry with a focus on cash management and a high level of comfort interacting with clients are important for success in this role.

What will you do?

Lead multiple product implementation cases at a time, ensuring client’s onboarding and implementation plans progress in accordance with established expectations
Effectively engage partners for critical activities in support of the implementation process
Work in collaboration with a broader Implementation and Integration Team in Commercial Banking to identify, plan & deliver an exceptional implementation plan for clients and prospects based on strong knowledge of client’s operational requirements
Ensure clients have clarity and confidence in their products, services and available support and facilitate a seamless transition to servicing partners upon completing implementation
Develop a deep understanding of cash management products with an understanding of how each product can enable businesses to meet their specific needs.
Analyze client’s product requirements to understand their unique needs to develop and execute a tailored implementation plan.

What do you need to succeed?

Must-have

Bilingualism (English and French) required, as you will regularly serve our clients and do business with RBC partners and/or employees across Canada with English and French speaking needs.
Minimum 3-5 years of demonstrated excellence in a financial service role that involved client interactions focused on cash management product implementation and/or advisory.
Strong critical thinking, communication, and collaboration skills.
Demonstrated proficiency in business acumen and ability to provide meaningful advice
Proven track record of delivering an exceptional client experience.
Experience with emerging communications and technology (i.e., web-based meetings, social media, digital banking, and mobile applications).

Nice-to-have

Post-secondary education at college or university level in business administration or financial management preferred e.g., BBA, B. of Commerce or equivalent work experience.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
Opportunities to do challenging work

Job Skills

Commercial Banking, French Language, Project Management, Treasury Cash Management

Additional Job Details

Address:

2001 AV MCGILL COLLEGE, BUR 300:MONTRÉAL

City:

Montréal

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-11-03

Application Deadline:

2026-11-18

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

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More about this job

Responsibilities

Lead commercial and corporate clients through the end-to-end implementation and integration of cash management products. Develop tailored implementation plans while ensuring seamless delivery and proactive communication with business clients.

Requirements

Requires 3-5 years of experience in financial services with a focus on cash management and implementation. Must be bilingual in English and French and possess strong critical thinking and communication skills.

Skills

Cash management
Commercial banking
Client implementation
Project management
Critical thinking
Communication
Collaboration
Business acumen
Digital banking
Mobile applications
Financial services
Bilingualism
Client advisory
Product integration

Benefits

Professional development
Collaborative work environment
Impactful work

Visa sponsorship

Not detected in the job text

Keywords

Cash management
Commercial banking
Client implementation
Integration
Financial services
Bilingualism
Project management
Business administration
Digital banking
Mobile applications
Client experience
Advisory
Business acumen
Onboarding
Treasury
Corporate clients

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