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Nurse Practitioner - (Full Time) M Stroke Acute I/P
Trillium Health Partners
Mississauga, ON
- Full-time
Reporting to the Director of the Neuro/MSK, the RSNP is an advanced practice nurse whose role is comprised of five domains of practice including clinical practice, leadership,…
Added 2 mins ago
R
Nike - Sales Coach/Coach de vente - Montreal Eaton Center
Retailors
Montreal, QC
- Full-time
…its business portfolio in Canada, and the role of the Store Director is pivotal in leading the future of Nike Retail Stores within the…
Added 2 mins ago
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Nike -Senior Coach/coach sénior- Eaton De Montreal
Retailors
Montreal, QC
- Full-time
…the Senior Coach is pivotal in supporting the leadership and performance of Nike Retail Stores within the…
Added 2 mins ago
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Senior Financial Analyst, FP&A
BVGlazing Systems
Concord, ON
- $100,000 to $120,000 CAD / year
- Full-time
Reporting to the Senior Director, FP&A, the Senior Financial Analyst will play an integral role in supporting financial planning, forecasting, performance management, and strategic…
Added 17 mins ago
VF
Director, Communications
Vancouver Foundation
Remote, Canada
- $130,500 CAD / year
- Contract
- Remote
The Director, Communications provides strategic leadership for communications, marketing, digital engagement, and storytelling, ensuring communications efforts support the Foundation’s…
Added 17 mins ago
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Director Progam Planning & Support
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
Department: Director Program Planning and Support
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Rail Maintenance Facility Director - Engineering Services
SYSTRA
Toronto, ON
- Full-time
…standards, design variations, technical submittals and asset performance requirements. Support safety certification, regulatory approvals, system acceptance and operational readiness and…
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General Repair Technician
BGIS
Barrie, ON
- Full-time
…INITIATION, VISIBILITY, DRIVE, and INTEGRATION are core to high…
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Associate Director, Organic Growth, Content & Social Media
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
As a Associate Director, Organic Growth, Content & Social Media, you’ll be at the core of our mission.
Added 17 mins ago
BC
Human Resources Specialist
British Columbia Schizophrenia Society
Vancouver, BC
- Full-time
…required (2-3 times per year). The position reports to the Director of Operations and Programs for supervision and accountability and works collaboratively with BCSS leadership, managers…
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Director of Business Development
Arvato
Mississauga, ON
- $140,000 to $160,000 CAD / year
- Full-time
…department. This is a great opportunity to take ownership of daily performance while driving collaboration, accuracy, and efficiency within a fast-paced…
Added 17 mins ago
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Business Development Lead
ZAS Architects + Interiors
Vancouver, BC
- $65,000 to $80,000 CAD / year
- Full-time
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Manager, Commercial Activities
MacLachlan College
Oakville, ON
- $82,000 to $95,000 CAD / year
- Full-time
Reporting to the Director, the Manager, Commercial Activities will lead the management and delivery of innovative event, rental and summer program services that will harness the potential…
Added 32 mins ago
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Camp Program Coordinator
YMCA of Greater Toronto
Torrance, ON
- Part-time
Supervise, mentor, and provide leadership to the program staff team, including completing and delivering seasonal staff performance appraisals and providing timely, ongoing feedback.
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YO
Leadership Program Director
YMCA of Greater Toronto
Torrance, ON
- Part-time
The Leadership Program Director coordinates and delivers leadership programs that support participant development through onsite programming and extended backcountry experiences. The…
Added 32 mins ago
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Director of Operations - Industrial Control Systems
Contrôles Laurentide / Laurentide Controls
Kirkland, QC
- Full-time
The Director of Operations oversees installed systems lifecycle services, systems engineering teams, and our Project Management Office (PMO). They ensure the successful completion of…
Added 32 mins ago
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Senior Director, Operations
RBC
Toronto, ON
- Full-time
As the Senior Director, Operations in Canadian Wealth Management Operations, you will help drive strategy in a large diverse group of departments that supports multiple business lines…
Added 32 mins ago
PG
Senior Account Director, Social & Influencer
Publicis Groupe Holdings B.V
Toronto, ON
- Full-time
Proven track record of building and leading high-performance teams and adding value to company culture in a meaningful way
Added 33 mins ago
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Senior Revenue Enablement Specialist, Digital
Quadient
Markham, ON
- $90,000 to $100,000 CAD / year
- Full-time
Reporting to the Global Director of Revenue Enablement, Digital, you will play a key role in designing, delivering, and optimizing strategic enablement programs that empower our…
Added 33 mins ago
LS
M&A Originations Director
LEO Software Group
Canada
- Full-time
You make other people better. You have led, coached or trained a sales or business development team and lifted performance across the team, not just your own numbers.
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Analyste de projet
Synectiq
Longueuil, QC
- Full-time
Reporting to the Project Control Director, the Project Analyst supports project planning, monitoring, analysis, and reporting activities. The incumbent collaborates with project managers to…
Added 47 mins ago
Underground Fixed Plant Maintenance Superintendent
Dhilmar Eleonore Inc
Rouyn-Noranda, QC
…Maintenance team. Reporting to the Fixed Plant Maintenance Director, the incumbent oversees underground electrical, instrumentation, and fixed mechanical maintenance activities. He/she…
Added 47 mins ago
Senior Director, Finance Shared Services
Sofina Foods Inc
Brampton, ON
The Senior Director, Finance Shared Services will have Canadian national responsibility for driving and managing all aspects of the Accounts Payable, Payroll, Accounts Receivable and Trade…
Added 47 mins ago
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Vice President, Property Management
Canadian Urban Limited
AB · Edmonton, AB
- Full-time
…property management operations across Canada, driving property performance, strengthening tenant relationships, and supporting our continued…
Added 47 mins ago
IF
Associate Director, Organic Growth, Content & Social Media
iA Financial Group (Industrial Alliance)
Quebec, QC
- Full-time
As a Associate Director, Organic Growth, Content & Social Media, you’ll be at the core of our mission.

RBC

Director, New Accounts and Documentation

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 3, 2026

Original job description

Job Description

What is the opportunity?

The Director, New Accounts and Documentation sets strategic direction, ensuring departments meet service and professionalism standards, and aligns priorities with firm-wide initiatives. The incumbent acts as a senior liaison between Operations and business leadership, supporting internal and external customers across business lines while managing regulatory and organizational risks. Key competencies include strategic knowledge of RBC Canada Wealth Management, industry standards expertise, cross-functional relationship management, and process, control and risk management.

What will you do?

Lead and Performance Management – Lead department managers to ensure performance meets company and industry standards for service, innovation, and professionalism. Establish individual goals, drive performance management, and reward strong performance.
Oversee Operations and Quality – Oversee complex, specialized department deliverables and processes to ensure quality standards, effective controls, risk mitigation, and regulatory compliance across all departments.
Process Improvement and Monitoring – Monitor implementation of new processes and procedures to increase timeliness, reduce expenses, and improve service. Analyze existing processes, identify improvements, and keep abreast of industry regulations and technologies.
Strategic Advisory and Escalation – Serve as senior-level advisor for decision-making across all groups within scope. Act as point of escalation for matters unresolved by managers and as senior Operations contact to business lines.
Stakeholder Relationship Management – Establish and maintain credible relationships with clients, internal business lines, and external vendors. Solicit, respond to, and act on feedback professionally to ensure superior service.
Risk Management and Compliance – Monitor departmental risk, provide leadership on risk mitigation strategies, and ensure all administrative and operations functions comply with business standards, industry, and regulatory guidelines.
Budget and Resource Management – Manage department budget, financial forecasts, staffing models, and metric tracking.
Employee Development and Engagement – Ensure employees understand RBC vision and targeted behaviors. Support career development and reinforce alignment with RBC goals.
Cross-Enterprise Collaboration – Leverage unit, department, and enterprise-wide teams to develop better solutions and foster a cross-enterprise mindset.
Change Management – Accept and execute change while supporting employees through transitions and keeping them focused on business priorities.

What do you need to succeed?

Must haves:

Operations experience with risk and control discipline
4-year degree from an accredited university
7+ years of securities or banking experience
7+ years demonstrated and sound managerial experience leading and managing large teams
Fully proficient with MS Office (Word, Excel, PowerPoint, and Outlook)
Advanced problem identification, analytical and resolution skills required to support escalated issue resolution and/or oversight requirements associated with exception-based complex processes

Nice-to-have:

Post-graduate degree
Securities or Financial Services Industry regulatory and audit experience
Canadian Securities Course or Retail Securities Certification
PDO or Director and Executive Certification

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact.
Work in a dynamic, collaborative, progressive, and high-performing team.
Flexible work/life balance options.
Opportunities to do challenging work.
Opportunities to take on progressively greater accountabilities.
Access to a variety of job opportunities across business.

Job Skills

Adaptability, Business Performance Management, Customer Service, Decision Making, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Time Management

Additional Job Details

Address:

180 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-11-03

Application Deadline:

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Apply About employer

More about this job

Responsibilities

The Director oversees operations, quality standards, and regulatory compliance while setting strategic direction for the department. They manage budgets, lead performance initiatives, and act as a senior liaison between operations and business leadership.

Requirements

Candidates must have at least 7 years of experience in securities or banking and a 4-year university degree. Strong managerial experience leading large teams and proficiency in MS Office are required.

Skills

Operations management
Risk management
Control discipline
Strategic planning
Performance management
Regulatory compliance
Process improvement
Budget management
Financial forecasting
Change management
Analytical skills
Problem identification
Leadership
Banking operations

Benefits

Total Rewards Program
Bonuses
Flexible benefits
Competitive compensation
Commissions
Stock
Flexible work/life balance options

Visa sponsorship

Not detected in the job text

Keywords

Wealth Management
Operations
Risk Mitigation
Regulatory Compliance
Strategic Advisory
Performance Management
Budgeting
Financial Forecasting
Change Management
Securities
Banking
MS Office
Canadian Securities Course
PDO
Director Certification
Executive Certification
Process Improvement
Stakeholder Management
Quality Assurance

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