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GC
Duty Supervisors - Paramedic Services (Permanent, Part-time)
Grey County
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- Part-time
The Director of Paramedic Services, Operations Manager, Quality Assurance and Community Programs Manager, Wellness and Support Manager , other County Employees, Agencies, Management and…
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Fraser Health Authority
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S
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Associate Director-AI&Data
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UO
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Mental Health Intake Clinician
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Vancouver, BC
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NS
Administrative Assistant to Manager - Primary Health Care
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RM
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Assists the Laboratory Director and Charge Technologists in the development and review of quality management policies, processes and procedures, quality improvement initiatives and quality…
Added 5 hours ago
BB
Director of Engineering & Technical
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Wingham, ON
- $140,000 to $160,000 CAD / year
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Reporting to the VP of Operations, the Director of Engineering & Technical Services will lead our Engineering, CAD, SolidWorks and Product Development functions, providing the technical…

RBC

Director, Operational Resilience, Scenario Analysis & Testing

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 9, 2026
Experience: 10+ years of related experience, including strong knowledge of Operational Risk, experience in Operational Resilience, and OSFI regulatory requirements
Posting language: English
Posted: Oct 2, 2026

Original job description

Job Description

What is the opportunity?

You will be responsible for thought leadership, design, execution, reporting, oversight and evolution of the Operational Resilience Program for RBC’s Canadian Personal & Commercial Banking business. You will establish a framework for stakeholders to execute OSFI Operational Resiliency requirements (under Guideline E-21) and drive each phase of the program to ensure compliance and risk mitigation. You will ensure alignment with senior management, all lines of business (LOB) and build strong partnerships with second line of defense teams. You will also maintain a governance monitoring mandate that will ensure appropriate risk mitigation strategies are established, such that all stakeholders understand their accountabilities in being compliant with applicable regulatory requirements related to Operational Resilience.

What will you do?

Maintain and update the inventory of Critical & significant business services, ensuring LOB key processes are identified, inventoried, mapped and assessed for resiliency across Canadian Banking
Oversee execution of the annual scenario analysis program
Ensure coordination and execution of all CB scenario testing requirements including planning and execution of tabletop exercises
Monitor and manage CB’s adherence to Key Risk Indicators (KRI’s) and Risk Appetite Measures (RAM’s) ensuring all metrics remain within acceptable thresholds
Engage with executives/senior management and their teams to ensure the annual Operational Resilience program is executed effectively in line with Enterprise risk standards
Understand operational risks facing financial services and RBC, proactively engage risk experts to gain a perspective on the ability of CB to prepare for and respond to disruptions
Work with Operational Risk colleagues and experts to develop a comprehensive perspective of operational resilience and engage relevant partners to ensure a coordinated and holistic approach to addressing resilience
Leverage enterprise & CB tools to ensure the implementation of risk identification, assessment and analysis, and align reporting with operational resilience requirements and areas of continuity risk
Create data-driven insights to provide valuable and actionable reporting to 1st line of defense senior management and enterprise partners, and ensure regulatory requirements, expectations, notifications are complied with
Be the authoritative source of CB Operational Resilience regulatory requirements, including alignment with recovery and resolution planning and lead regulatory exams and audit reviews as applicable

What do you need to succeed?

Must-have:

10+ years of related experience, including strong knowledge of Operational Risk, experience in Operational Resilience, and OSFI regulatory requirements
Strong critical thinking, problem solving skills, and ability to navigate ambiguity
Proficient in risk management methodologies, deployment and execution of policies and procedures
Outstanding communication skills: Clear, concise, and direct in both verbal and written communications; ability to take complex problems/ideas and explain them in plain language
Highly experienced in creating senior executive-level presentations and materials
Excellent interpersonal skills, with the ability to build strong relationships with internal and external stakeholders; ability to impact & influence stakeholders across RBC
Solid understanding of Canadian Banking services and processes and experience in implementing appropriate control frameworks for effective risk mitigation
Experience in defining and implementing effective management reporting
Experience working in a complex, matrix environment and managing diverse stakeholders
Ability to learn quickly, navigate ambiguity, and drive results at pace
RBC Blueprint culture carrier – Live our Purpose, Shape What’s Next, Win as OneRBC, Think Differently, Be Bold & Clear, Grow Great People, Own It, Build Trust Every Day

Nice-to-have:

MBA
PMP
People management experience

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

Ability to make a difference and lasting impact
Opportunity to take on progressively greater accountabilities
A comprehensive Total Rewards Program
Leaders who support your development

Job Skills

Adapt Quickly, Always Learn (Inactive), Decision Making, Drive to Impact (Inactive), Operational Delivery, Operational Risks, Regulatory Requirements, Risk Assessments, Strategic Thinking

Additional Job Details

Address:

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-10-02

Application Deadline:

2026-10-09

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

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More about this job

Responsibilities

You will lead the design, execution, and oversight of the Operational Resilience Program for Canadian Personal & Commercial Banking. This includes managing scenario analysis, ensuring regulatory compliance with OSFI requirements, and providing actionable risk reporting to senior management.

Requirements

Candidates must have over 10 years of experience in operational risk and resilience, with a deep understanding of OSFI regulatory requirements. Strong communication, stakeholder influence, and the ability to navigate complex matrix environments are essential for success.

Skills

Operational resilience
Operational risk management
Scenario analysis
Regulatory compliance
OSFI Guideline E-21
Risk mitigation
Stakeholder management
Critical thinking
Problem solving
Executive presentation
Data-driven reporting
Control frameworks
Audit reviews
Regulatory exams
Strategic planning

Benefits

Total Rewards Program
Professional development support
Inclusive workplace

Visa sponsorship

Not detected in the job text

Keywords

Operational Resilience
Operational Risk
OSFI
Guideline E-21
Scenario Analysis
Risk Appetite Measures
KRI
Regulatory Compliance
Banking
Governance
Risk Mitigation
Audit
Recovery and Resolution Planning
Strategic Thinking
Matrix Environment
MBA
PMP
Control Frameworks
Business Continuity
Executive Reporting

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