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RBC

Director, Operational Resilience, Scenario Analysis & Testing- EN

Montreal, QC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Oct 9, 2026
Experience: 10+ years of related experience, including strong knowledge of Operational Risk, experience in Operational Resilience, and OSFI regulatory requirements
Posting language: English
Posted: Oct 7, 2026

Original job description

Job Description

What is the opportunity?

You will be responsible for thought leadership, design, execution, reporting, oversight and evolution of the Operational Resilience Program for RBC’s Canadian Personal & Commercial Banking business. You will establish a framework for stakeholders to execute OSFI Operational Resiliency requirements (under Guideline E-21) and drive each phase of the program to ensure compliance and risk mitigation. You will ensure alignment with senior management, all lines of business (LOB) and build strong partnerships with second line of defense teams. You will also maintain a governance monitoring mandate that will ensure appropriate risk mitigation strategies are established, such that all stakeholders understand their accountabilities in being compliant with applicable regulatory requirements related to Operational Resilience.

What will you do?

Maintain and update the inventory of Critical & significant business services, ensuring LOB key processes are identified, inventoried, mapped and assessed for resiliency across Canadian Banking
Oversee execution of the annual scenario analysis program
Ensure coordination and execution of all CB scenario testing requirements including planning and execution of tabletop exercises
Monitor and manage CB’s adherence to Key Risk Indicators (KRI’s) and Risk Appetite Measures (RAM’s) ensuring all metrics remain within acceptable thresholds
Engage with executives/senior management and their teams to ensure the annual Operational Resilience program is executed effectively in line with Enterprise risk standards
Understand operational risks facing financial services and RBC, proactively engage risk experts to gain a perspective on the ability of CB to prepare for and respond to disruptions
Work with Operational Risk colleagues and experts to develop a comprehensive perspective of operational resilience and engage relevant partners to ensure a coordinated and holistic approach to addressing resilience
Leverage enterprise & CB tools to ensure the implementation of risk identification, assessment and analysis, and align reporting with operational resilience requirements and areas of continuity risk
Create data-driven insights to provide valuable and actionable reporting to 1st line of defense senior management and enterprise partners, and ensure regulatory requirements, expectations, notifications are complied with
Be the authoritative source of CB Operational Resilience regulatory requirements, including alignment with recovery and resolution planning and lead regulatory exams and audit reviews as applicable

What do you need to succeed?

Must-have:

10+ years of related experience, including strong knowledge of Operational Risk, experience in Operational Resilience, and OSFI regulatory requirements
Strong critical thinking, problem solving skills, and ability to navigate ambiguity
Proficient in risk management methodologies, deployment and execution of policies and procedures
Outstanding communication skills: Clear, concise, and direct in both verbal and written communications; ability to take complex problems/ideas and explain them in plain language
Highly experienced in creating senior executive-level presentations and materials
Excellent interpersonal skills, with the ability to build strong relationships with internal and external stakeholders; ability to impact & influence stakeholders across RBC
Solid understanding of Canadian Banking services and processes and experience in implementing appropriate control frameworks for effective risk mitigation
Experience in defining and implementing effective management reporting
Experience working in a complex, matrix environment and managing diverse stakeholders
Ability to learn quickly, navigate ambiguity, and drive results at pace
RBC Blueprint culture carrier – Live our Purpose, Shape What’s Next, Win as OneRBC, Think Differently, Be Bold & Clear, Grow Great People, Own It, Build Trust Every Day

Nice-to-have:

MBA
PMP
People management experience

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

Ability to make a difference and lasting impact
Opportunity to take on progressively greater accountabilities
A comprehensive Total Rewards Program
Leaders who support your development

Job Skills

Adapt Quickly, Always Learn (Inactive), Decision Making, Drive to Impact (Inactive), Operational Delivery, Operational Risks, Regulatory Requirements, Risk Assessments, Strategic Thinking

Additional Job Details

Address:

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-10-02

Application Deadline:

2026-10-09

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com</a/span>

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

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More about this job

Responsibilities

Lead the design, execution, oversight, reporting, and ongoing development of the Operational Resilience Program for Canadian Personal & Commercial Banking, including critical service inventories, annual scenario analysis, and testing. Monitor risk indicators and regulatory compliance, coordinate with senior leaders and risk partners, and provide actionable reporting while serving as the authoritative source on operational resilience requirements.

Requirements

Requires 10+ years of related experience, strong knowledge of operational risk, operational resilience, and OSFI requirements, plus experience with risk frameworks, management reporting, and Canadian banking services and processes. Candidates should demonstrate strong communication, critical thinking, stakeholder influence, and the ability to deliver results in a complex, ambiguous, matrixed environment; an MBA, PMP, and people management experience are nice to have.

Skills

Operational Resilience
Operational Risk Management
OSFI Regulatory Requirements
Scenario Analysis
Scenario Testing
Risk Assessment
Risk Mitigation
Regulatory Compliance
Risk Management Methodologies
Management Reporting
Executive Presentations
Stakeholder Management
Critical Thinking
Problem Solving
Communication
Canadian Banking Processes

Benefits

Comprehensive Total Rewards Program
Professional Development Support

Visa sponsorship

Not detected in the job text

Keywords

Operational Resilience
Operational Risk
OSFI Guideline E-21
Scenario Analysis
Scenario Testing
Tabletop Exercises
Critical Business Services
Business Process Mapping
Key Risk Indicators
Risk Appetite Measures
Risk Assessment
Risk Mitigation
Regulatory Compliance
Governance
Continuity Risk
Recovery and Resolution Planning
Audit Reviews
Regulatory Exams
Management Reporting
Data-Driven Insights
Canadian Banking
Risk Management Methodologies
Control Frameworks
MBA
PMP

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