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Added 25 days ago
Associate Director, Customer Compensation & Policy
HelloFresh
Toronto, ON
Full-time
The Associate Director, Customer Compensation & Policy is responsible for the global strategy, architecture, and governance of how HelloFresh compensates customers across all markets and…
Added 21 days ago
Global BMC Managed Services Leader - Director
EY
Toronto, ON
As Global BMC Managed Services (GMS) Director, you will lead the global marketing strategy for GMS, strengthening EY’s market positioning and driving measurable commercial impact across…
Added 21 days ago
Institutional Sales Enablement Specialist Sr
Fidelity Canada
Toronto, ON
Full-time
This individual is also responsible for overseeing and driving improvements in data quality in Salesforce.com. As the departmental data expert, they would also represent Institutional on…
Added 21 days ago
Director - Privacy Office (Deputy Chief Privacy Officer); Head of Advisory and RCM
KOHO
Remote, Canada
$190,000 to $230,000 CAD / year
Full-time · Remote
In collaboration with Legal, own the regulatory compliance management program: horizon scanning, impact assessment, and coordinated implementation of new and amended regulatory requirements.
Added 21 days ago
Director - Financial Crime Office (Deputy AML Officer); Head of Regulatory Relations and Testing
KOHO
Remote, Canada
$190,000 to $230,000 CAD / year
Full-time · Remote
We’re looking for an accomplished Director to lead four connected pillars of KOHO’s Compliance function: the Financial Crime Office, Regulatory Relations, Complaints Management, and…
Added 21 days ago
Senior Product Manager, Practice Management
Lifemark Health Group
Brampton, ON · Toronto, ON
$110,000 to $130,000 CAD / year
Full-time
Reporting to the Director, Products and Platforms, the Senior Product Manager, Practice Management will play a pivotal role in shaping the future of our core practice management platform,…
Added 28 days ago
Director, Program Delivery
RBC
Vancouver, BC · Toronto, ON
Full-time
Reporting to the Senior Director, Program Delivery, the Director, Program Delivery will lead the execution of one of RBC's most strategic and complex AI initiatives. You will be accountable…
Added 24 days ago
Associate Director, Brand & Marketing for Consulting & Alliances Portfolios
EY
Toronto, ON
…marketing function through scalable ways of working, stronger governance, operating discipline, repeatable processes, AI-enabled capabilities, automation and data-driven decision…
Added 26 days ago
Analyst, Investor Relations and Financial Analysis
Axium Infrastructure
Montreal, QC
Full-time
…operating, and managing infrastructure assets. Axium’s investment strategy focuses on core infrastructure assets with an active approach to operations and asset management and integration…
Added 26 days ago
Director, Customer Success
Prophix
Toronto, ON · Etobicoke, ON
$160,000 to $180,000 CAD / year
Full-time
Exposure to AI-powered customer engagement tools and data-driven success program design
Added 25 days ago
Director, Vulnerability Engineering
RBC
Toronto, ON
Full-time
The Director of Vulnerability Engineering leads the application and data engineering teams responsible for building and operating the platform that enables application teams to manage…
Added 25 days ago
Senior Director, AI Solutions Engineering
Royal Bank of Canada
Toronto, ON
Full-time
Build and lead a high-performing team of ML software engineers, AI engineers, UI/UX designers, data engineers, program managers and technical leads responsible for delivering AI solutions.
Added 25 days ago
Portfolio Engineer
Fidelity Canada
Toronto, ON
Full-time
…capabilities. They will do this by building and maintaining analytics, tools, and data workflows that support investment decision-making and operational execution. The role partners closely…
Added 27 days ago
Technology Director- Global Sourcing Technology , Supply Chain
lululemon
Vancouver, BC
Full-time
We are seeking a Technology Director to define and execute the multi year strategy for modernizing and transforming lululemon’s global sourcing technology ecosystem. This leader will shape…
Added 25 days ago
Director, Vulnerability Engineering
Royal Bank of Canada
Toronto, ON
Full-time
The Director of Vulnerability Engineering leads the application and data engineering teams responsible for building and operating the platform that enables application teams to manage…
Added 27 days ago
Senior Manager, Organization Design & Operating Model (18-month contract)
EQ Bank
Toronto, ON
Contract
Reporting to the Director, Organization Design, the Senior Manager, Organization Design & Operating Model is responsible for independently leading significant organization design and…
Added 24 days ago
Director, Total Rewards, HR Ops & Payroll
The Fertility Partners Inc
Toronto, ON
$140,000 to $180,000 CAD / year
Full-time
The Fertility Partners is looking for a Director, Total Rewards & HR Operations to lead the evolution of our total rewards program and people technology ecosystem. As we continue to grow…
Added 25 days ago
Senior Director, Product Strategy (AI, Data, Advertising)
Publicis Groupe Holdings B.V
Toronto, ON
Full-time
The Senior Director, Product Strategy owns the enterprise vision, business roadmap and market adoption strategy for Connected Solutions (Publicis Groupe’s core AI and data products). This…
Added 26 days ago
Senior Director, Products & Platform Management
Lifemark Health Group
Toronto, ON · Brampton, ON
$180,000 to $200,000 CAD / year
Full-time
…and work closely with Engineering, Enterprise Architecture, Data & Analytics, Security and business leaders to ensure the ecosystem evolves as an integrated, modular platform rather than a…
Added 28 days ago
Director, Quality Assurance
CATALIS
Edmonton, AB
Full-time
Join a dynamic team, focused on helping Municipal Governments “Connect and Simplify Municipal Information to help make data informed decisions.” We are a data and service company with the…
Added 26 days ago
Procurement Specialist
Ontario Teachers' Pension Plan
Toronto, ON
Full-time
…contracting, renewals, supplier performance, reporting, and governance activities, while contributing to initiatives that strengthen procurement tools, processes, insights, and ways of…
Added 28 days ago
Technical Program Manager - AI Applications, Enterprise Intelligence
Electronic Arts (EA)
Toronto, ON
Full-time
The Enterprise Intelligence (EI) team harnesses the power of data to deliver transformative insights and solutions to EA game teams and players. EI teams are involved in every aspect of…
Added 26 days ago
Director of Engineering – Retirement Digital Platforms
Manulife
Toronto, ON · Waterloo, ON
Full-time
Director, Software Engineering - US Retirement Platform & Payments Technology
Added 26 days ago
Associate Director, Customer Compensation & Policy
HelloFresh
Toronto, ON
The Associate Director, Customer Compensation & Policy is responsible for the global strategy, architecture, and governance of how HelloFresh compensates customers across all markets and…
Added 19 days ago
Assistant Director, Strategy and Operations - Consumer Industry
EY
Toronto, ON
The Assistant Director, Strategy & Operations (Consumer) supports the development and execution of the Consumer Industry growth strategy. This role is pivotal in driving revenue growth,…

RBC

Director, Program Delivery

Vancouver, BC, Canada
Toronto, ON, Canada

Job type: Full-time
Apply by: Sep 30, 2026
Posting language: English
Posted: Sep 1, 2026

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Original job description

Job Description

Director, Program Delivery

What is the opportunity?

RBC's AI Group is scaling rapidly to deliver on our $1 billion AI ambition, deploying transformative AI solutions across credit, fraud detection, market intelligence, pricing optimization, and generative AI applications. As the AI Solutions portfolio expands across multiple lines of business, we need a strategic leader who can blend technical depth with program execution excellence to drive delivery at scale.

Reporting to the Senior Director, Program Delivery, the Director, Program Delivery will lead the execution of one of RBC's most strategic and complex AI initiatives. You will be accountable for translating business objectives into executable delivery plans and ensuring successful implementation across research, engineering, platform, and business teams.

This role requires a unique blend of technical understanding, program leadership, and stakeholder management. You will serve as the primary delivery leader for a major AI initiative, driving alignment across multiple teams, managing risks and dependencies, and ensuring the initiative delivers measurable business value.

Your responsibilities include:

Initiative Leadership & Delivery

Own end-to-end delivery accountability for a strategic AI initiative from planning through production deployment and value realization.
Develop and maintain delivery roadmaps, milestones, dependency plans, and execution strategies to ensure successful outcomes.
Coordinate activities across AI Research, AI Solutions Engineering, platform teams, governance partners, and business stakeholders.
Drive execution against committed timelines, budgets, scope, and business objectives.
Ensure delivery teams remain focused on achieving measurable business outcomes while maintaining high standards of quality and reliability.

Program Governance & Execution

Establish effective governance processes including status reviews, risk management, issue resolution, and executive reporting.
Monitor initiative health through delivery metrics, OKRs, KPIs, and operational dashboards.
Identify and proactively resolve delivery bottlenecks, technical dependencies, and organizational challenges.
Facilitate decision-making and escalation management to maintain delivery momentum.

Technical Leadership & Collaboration

Partner with engineering leaders, architects, and product teams to understand technical requirements, constraints, and delivery dependencies.
Balance business priorities, technical quality, and delivery timelines when supporting key implementation decisions.
Ensure technical risks are identified, communicated, and mitigated throughout the delivery lifecycle.
Develop a strong understanding of the AI solution architecture, data ecosystem, platform capabilities, and operational requirements supporting the initiative.
Translate technical concepts into clear business language and business requirements into actionable delivery plans.

Stakeholder Management

Serve as the primary delivery point of contact for senior business stakeholders and technology partners supporting the initiative.
Build trusted relationships across business, engineering, platform, and governance teams.
Manage stakeholder expectations through transparent communication and proactive issue management.
Prepare executive-level updates and materials for steering committees and leadership forums.
Foster alignment and accountability across all participating teams.

Team Leadership

Foster a culture of ownership, accountability, collaboration, and continuous improvement.
Enable teams to operate effectively within a fast-paced and highly complex environment.

Risk, Financial & Resource Management

Manage initiative budgets, forecasts, resource plans, and vendor engagements.
Ensure effective utilization of resources while balancing delivery commitments and organizational priorities.
Identify and mitigate risks that could impact timelines, scope, quality, or business outcomes.
Track financial performance and value realization against approved business cases and objectives.
Drive timely issue resolution and escalation management across participating teams.

You're an ideal candidate if you have:

7+ years of experience delivering large-scale technology solutions in software engineering, data engineering, platform engineering, AI, or related domains.
3+ years of experience leading complex programs, strategic initiatives, or technology transformations.
Experience delivering AI, machine learning, data, cloud, or platform solutions into production environments.
Strong understanding of software delivery lifecycle, Agile methodologies, and modern engineering practices.
Able to lead large cross-functional teams and influence stakeholders across business and technology organizations.
Experience managing initiative budgets, delivery plans, risks, dependencies, and executive communications.
Strong analytical, organizational, and problem-solving capabilities.

Nice to Have:

Background as a software engineer, platform engineer, or distinguished engineer who transitioned into delivery leadership.
Project Management Professional (PMP), Agile, SAFe, or Scrum Master certifications.
Experience driving cultural transformation and organizational change in engineering organizations.
Understanding of generative AI, foundation models, MLOps, and AI solution delivery at enterprise scale.
Experience managing programs with budgets of $5M+ and cross-functional teams of 20+ people across multiple workstreams.

What's in it for you?

Become part of a team that thinks progressively and works collaboratively. We care about seeing each other reach full potential;
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock options where applicable;
Leaders who support your development through coaching and managing opportunities;
Ability to make a difference and lasting impact from a local-to-global scale.

About RBC Borealis

RBC Borealis is the driving force behind Royal Bank of Canada’s AI and data innovation. As part of Canada’s largest financial institution, we bring together a team of architects, engineers, scientists, and product experts on a mission to revolutionize finance through world-class research, solutions, and a resilient data platform. With locations across Toronto, Waterloo, Montreal, Calgary, and Vancouver, we’re at the forefront of AI research and platform development. With a focus on cutting-edge research in areas like time series forecasting, causal machine learning, and responsible AI, we are seamlessly integrating AI research and data engineering, to solve critical challenges in the financial industry. We are building intelligent, and scalable, data-driven solutions that will help communities thrive and drive innovation for our customers across the bank.

Inclusion and Equal Opportunity Employment

RBC is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations during the application process are available upon request.

#TECHPJ

#Ll-POST

Job Skills

Adaptability, Budgeting, Cross-Team Collaboration, Decision Making, Information Technology (IT) Projects, Long Term Planning, Program Management, Resource Management, Team Management, Vision Alignment

Additional Job Details

Address:

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-07-08

Application Deadline:

2026-09-30

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

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More about this job

Responsibilities

The Director of Program Delivery will lead the execution of strategic AI initiatives by translating business objectives into actionable delivery plans across research, engineering, and platform teams. They are responsible for managing budgets, risks, and stakeholder expectations while ensuring the successful deployment of AI solutions.

Requirements

Candidates must have 7+ years of experience delivering large-scale technology solutions and 3+ years of experience leading complex programs or technology transformations. A strong background in software engineering, data engineering, or AI domains is required, along with proficiency in Agile methodologies and executive communication.

Skills

Program management
AI strategy
Stakeholder management
Software engineering
Data engineering
Agile methodologies
Risk management
Financial management
Budgeting
Cross-functional leadership
Strategic planning
Technical architecture
MLOps
Generative AI
Governance
Problem solving

Benefits

Bonuses
Flexible benefits
Competitive compensation
Stock options

Visa sponsorship

Not detected in the job text

Keywords

AI
Machine Learning
Generative AI
Software Engineering
Data Engineering
Cloud
Agile
SAFe
Scrum Master
PMP
MLOps
Foundation Models
Program Delivery
Strategic Initiatives
Budget Management
Risk Management
Stakeholder Management
Governance
KPIs
OKRs
Data Ecosystem
Platform Engineering
Financial Services
Technology Transformation
Cross-functional Teams
Value Realization
Executive Reporting
Resource Management
Vendor Management
Architecture

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