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Added 4 mins ago
RB
Director, Strategy
Royal Bank of Canada
Toronto, ON
- Full-time
Lead rapid POC development cycles with authority to "fail fast / scale fast," designing multi-agent interactions across vendor agents, enterprise agents, and native/internal agents to…
Added 4 mins ago
W
Senior Software Engineer II - Platform & Enablement
Wrapbook
Remote, Canada
- $183,000 to $251,500 CAD / year
- Full-time
- Remote
Lead and participate in technical interviews for IC and lead engineering positions
Added 4 mins ago
E
Planner and Scheduler
EllisDon
London, ON · ON · Ontario Projects
- Full-time
Participate in developing and maintaining a database of construction productivity rates, procurement durations, lead times and project risk items
Added 19 mins ago
R
Director, Strategy
RBC
Toronto, ON
- Full-time
Lead rapid POC development cycles with authority to "fail fast / scale fast," designing multi-agent interactions across vendor agents, enterprise agents, and native/internal agents to…
Added 19 mins ago
PR
Senior Analyst, Replenishment Planning (Import)
Pernod Ricard
Windsor, ON
- Full-time
Coach planners on technical methods, review complex analyses, and lead selected process-improvement initiatives.
Added 19 mins ago
Technology Project Manager
Vacances Air Canada Vacations / Air Canada Rouge
Mississauga, ON · Montreal, QC
…decision‑making at all organizational levels. The role requires advanced technical knowledge, sophisticated risk management capabilities, and the ability to lead diverse teams through…
Added 19 mins ago
MS
Senior QA Automation Engineer
Motorola Solutions
Vancouver, BC
- Full-time
Defect Management: Lead the bug life cycle by providing deep-dive technical analysis, logs, and reproducible steps for engineering teams.
Added 19 mins ago
SL
Director, AI Engineering
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
· Lead intake, value assessment and prioritization of AI use cases across functions such as Actuarial, Risk, Compliance, Human Resources, Finance, Legal, Procurement etc.
Added 19 mins ago
SL
Manager Forecasting, Workforce Management
Sun Life
Toronto, ON · Waterloo, ON · Montreal, QC · Sun Life Montreal Metcalfe
- Full-time
Act as a subject matter expert or technical team lead on forecasting and capacity planning projects
Added 19 mins ago
C
Technical Support Engineer II
Cohesity
AB · BC
- Full-time
As a Technical Support Engineer at Cohesity, you will work within our Customer Support organization, supporting and resolving data protection issues on Cloud and on-premise platforms. We…
Added 19 mins ago
C
IT Project Senior Technical Lead
Citi
Mississauga, ON
- Full-time
The IT Project Senior Technical Lead is a senior strategic professional and recognized subject matter expert responsible for leading complex, cross-functional technology initiatives that…
Added 19 mins ago
C
IT Project Technical Lead
Citi
Mississauga, ON
- Full-time
The IT Project Technical Lead is an experienced technology professional responsible for leading complex technology projects and programs that support business and operational objectives.…
Added 19 mins ago
Project Coordinator
Shawnigan Lake School
Shawnigan Lake, BC
…long-term operational support. The successful candidate will lead the consolidation and standardization of key operational documentation, establishing robust, accessible management systems…
Added 19 mins ago
K
Cybersecurity Incident Coordinator
KPMG
AB · Winnipeg, MB · Saint John, NB · Fredericton, NB · Moncton, NB · Sudbury, ON · Hamilton, ON · Kingston, ON · Sault Ste. Marie, ON · North Bay, ON · London, ON · Toronto, ON · Windsor, ON · Ottawa, ON · Oakville, ON · Kitchener, ON · Waterloo, ON · Montreal, QC · Brossard, QC · Joliette, QC · Quebec, QC · Boisbriand, QC · Regina, SK · Saskatoon, SK · Langley (District), BC · Prince George, BC · Victoria, BC · Chilliwack, BC · Abbotsford, BC · Vernon, BC · Kamloops, BC · Vancouver, BC · Kelowna, BC · Halifax, NS · St. John's, NL · Calgary, AB · Lethbridge, AB · ON · Vaughan, Ontario · Edmonton, Alberta · Kanata, Ontario · Langley, British Columbia
- Full-time
Participate in and, where required, lead information security and data protection projects, tracking project progress, portfolio activities, deliverables and budgets
Added 19 mins ago
A3
Automation Engineer
Aluminum 3104
Belleville, ON
- Full-time
…partnering with the Canadian aluminum supply chain, and bringing technical and operational expertise back home to strengthen Canada’s food and beverage…
Added 19 mins ago
WC
Finance Manager, Investments
Westerkirk Capital
Victoria, BC
- $120,000 to $150,000 CAD / year
- Full-time
This is a hands-on leadership role for an experienced finance professional who enjoys both the technical and practical sides of accounting. The Finance Manager will lead a team, oversee…
Added 19 mins ago
AG
Project Manager (Data Centers)
Aecon Group Inc.
AB · Greater Edmonton Metropolitan Area
- Full-time
Integrity. We lead by example, with humility and courage.
Added 19 mins ago
IC
Mechanical, Lead Hand- EN
IAMGOLD Corporation
Gogama, ON
- Full-time
We are seeking a skilled and motivated Lead Hand, Mechanical to provide frontline leadership and technical expertise within the Mill Maintenance team. Reporting to the Mechanical…
Added 19 mins ago
SC
Utilities Engineer (Senior) - ALTO Project / Cadence
SYSTRA Canada
Montreal, QC
- Full-time
Lead the design and technical review of municipal water distribution, sanitary sewer, and stormwater systems, including extensions, connections, relocations, and upgrades.
Added 19 mins ago
B
Manager, Identity and Access Management
Bombardier
Mississauga, ON
- $98,600 to $154,900 CAD / year
- Full-time
Proactively lead, energize and hold accountable a team of identity and access management professionals - recruiting and coaching top talent, setting demanding performance objectives, and…
Added 19 mins ago
TP
Microbiology Specialist (Environmental Monitoring & Sampling) - 24 month contract
Teva Pharmaceuticals
Toronto, ON
- Full-time
…join our Quality Control Laboratory team. This role provides technical leadership and hands-on support for environmental monitoring (EM) programs and microbiological sampling activities…
Added 19 mins ago
C
Senior Product Manager, International Platform and Globalization
Clio
Toronto, ON
- Full-time
Regional Product Managers own their markets and lead the decision on how and where we build each feature, together. You bring the cross-market view to that decision: where two markets need…
Added 19 mins ago
FD
Lighting Specifications & Product Sourcing Specialist
Factory Direct Lighting
Markham, ON
- Full-time
Key responsibilities1. Technical specification and project review
Added 19 mins ago
SM
Brand & Creative Designer
Solaris MCI
Surrey, BC
- $65,000 to $90,000 CAD / year
- Full-time
We are seeking an experienced designer to lead design, branding, and creative for our Marketing and Communications team, which supports all member companies of iniem group.
Added 19 mins ago
S
Mechanical Assembler
Sanmina
Ottawa, ON
- Full-time
…procedures. Independently provides support to the Manufacturing Team Lead. Identifies and articulates problems or issues for Technical Support or Manufacturing Engineering, and assists in…

RBC

Director, Strategy

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 21, 2026
Posting language: English
Posted: Nov 6, 2026

Original job description

Job Description

What is the Opportunity?

This role establishes a strong link between Role Design, Technology partners, and Personal and Commercial Banking partners to enable the optimization, development, and delivery of digital tools and applications used by Canadian Banking advisors.

Primary Focus

Drive horizontal strategy across all CRM and Branch Platforms to ensure integrated and consistent advisor experiences
Work across LOBs, including Personal Bank, Commercial and Private Banking on defining strategic vision and transformational roadmap for next generation of use cases and capabilities
Establishing the rigor for the ongoing management and evolution of the platform and realization of business benefits.
Identify, assess, and proactively mitigate risks, developing contingency plans and ensure effective risk management across the portfolio.
Manage budgets and financial planning in collaboration with finance and business management teams.
Track approved funding spend, forecast future needs, and ensure cost efficiency across the delivery portfolio.
Define and track product OKRs and KPIs, and drive the team to achieve them
Ensure incremental adoption of relevant Client360 capabilities and further introduction of capabilities contained within Salesforce Financial Services Cloud®
Staying up to date with the FSC products roadmap
Advocate on behalf of the advisor community in the development of enterprise tools further contributing to Advisor efficiency and experience
Driving collaboration with key internal functional partners
Responsible for strategic alignment across major, Big Rock/large initiatives and digitization with Client360 Platform.
Ensure technology roadmaps align with advisor needs, RBC strategic direction and enable engagement across preferred channels
Establish and maintain strategic governance and reporting across platforms, driving alignment between business objectives and technology delivery

Secondary Focus

Collaborate with AI team partners to integrate Actionable insights into the Advisor’s path into Client360 (and other Advisor platforms) for enabling pre-dive, post-dive and in the moment efficiencies and effectiveness

Lead rapid POC development cycles with authority to "fail fast / scale fast," designing multi-agent interactions across vendor agents, enterprise agents, and native/internal agents to AI-enable advisors through integration to the existing suite of technologies used by advisors
Act as Integrator to Client360 / Advisor Platform for agentic workflows - owning use case shaping through validated solution patterns, defining success metrics, and driving iteration based on advisor feedback and usage metrics

What Will You Do?

Establish and maintain strategic direction across CRM and Branch Platforms, ensuring consistency and alignment with advisor needs
Advocate on behalf of the advisor community in enterprise tool development and provide ongoing feedback loops
Develop business-centric programs and reporting that enhance daily advisor operations
Identify stakeholder needs, negotiate priorities across competing interests, and collaborate with developers/partners to implement requirements effectively
Keep business and technology stakeholders apprised of roadmap status and gather feedback
Deploy processes and technologies that safeguard Advisors and Clients (compliance and regulatory requirements)
Conduct advisor research and act as the voice of the Advisor community in platform development
Negotiate and prioritize enhancements to mitigate technical and financial risk
Partner with Technology, Procurement, and third-party vendors to execute strategic initiatives

What Do You Need to Succeed?

Must Have:

Deep Expertise in Salesforce Financial Services Cloud (FSC) Capabilities:

Demonstrates comprehensive knowledge of Salesforce FSC platform architecture, features, and capabilities (e.g., financial account management, financial deals, wealth management, customer data platforms). The ideal candidate should have hands-on experience leveraging FSC to drive business outcomes, understand current and emerging FSC capabilities, and possess the ability to assess how these capabilities can inform and accelerate the evolution of Client360. This includes staying current with Salesforce product roadmaps and identifying opportunities to integrate new FSC innovations into Client360's strategic direction.

Business Strategy & Bridge from Strategy to Implementation

Exhibits strong strategic thinking combined with pragmatic execution capabilities. The candidate must be able to develop comprehensive business strategies aligned with organizational objectives while maintaining a keen understanding of implementation realities. This includes translating strategic visions into actionable roadmaps, managing stakeholder expectations, prioritizing initiatives based on business impact and resource constraints, and ensuring accountability for delivery. Experience in leading cross-functional teams to execute complex transformation programs is essential.

Expert-Level Understanding of Client360 – Depth of Implemented Capabilities

Possesses deep, hands-on knowledge of Client360's current functionality, architecture, and implementations across diverse user groups and business units. The candidate should understand how different user personas leverage Client360, identify capability gaps, recognize overlaps, and articulate both strengths and limitations. This expertise enables informed decision-making about platform enhancements, feature prioritization, and strategic investments. The ability to draw on real-world implementation examples to validate strategy is critical.

Exceptional Executive Communication & Presentation Skills

Capable of distilling complex technical and strategic concepts into compelling, clear narratives for C-suite and board-level audiences. The ideal candidate can prepare polished executive presentations, develop strategic briefs, and communicate across diverse stakeholder groups with varying levels of technical sophistication. This includes strong data storytelling, ability to frame business cases persuasively, and the confidence to present recommendations with conviction while remaining open to feedback.

10+ years of progressive business experience (preferably in financial services or relevant line of business)
4+ years as a Product Manager or field experience within Regional Banking
Undergraduate degree in Business or related field

Nice-to-Have:

User Experience and Advisor research expertise
People management experience
Post-graduate degree in Business or MBA

What's In It For You?

Comprehensive Total Rewards Program including bonuses, flexible benefits, and competitive compensation
Leaders who support your development through coaching and mentoring
Ability to drive meaningful, lasting impact across advisor and client experiences
Dynamic, collaborative, progressive, and high-performing team environment
World-class training program in financial services
Opportunities to lead challenging, innovative initiatives

Job Skills

Commercial Acumen, Competitive Markets, Decision Making, Financial Planning and Analysis (FP&A), Financial Risk Management (FRM), Global Perspective, Long Term Planning, Managerial Courage, Risk Management

Additional Job Details

Address:

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-07-21

Application Deadline:

2026-11-21

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

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More about this job

Responsibilities

The Director of Strategy will drive the horizontal strategy across CRM and branch platforms to optimize advisor experiences and digital tool delivery. They are responsible for managing strategic roadmaps, budgets, and cross-functional collaboration to ensure alignment with business objectives and technology delivery.

Requirements

Candidates must have over 10 years of progressive business experience, including deep expertise in Salesforce Financial Services Cloud and Client360. A bachelor's degree in business or a related field is required, along with exceptional executive communication skills and experience leading complex transformation programs.

Skills

Salesforce Financial Services Cloud
Business strategy
Product management
Strategic planning
Stakeholder management
Financial services
Digital transformation
Risk management
Budgeting
Data storytelling
Executive communication
Client360
Platform governance
Roadmap development
Cross-functional leadership
AI integration

Benefits

Bonuses
Flexible benefits
Competitive compensation
Coaching and mentoring
Training program

Visa sponsorship

Not detected in the job text

Keywords

Salesforce Financial Services Cloud
Client360
Strategy
CRM
Branch Platforms
Digital Transformation
Product Management
Financial Services
Risk Management
Budgeting
OKRs
KPIs
AI
Stakeholder Management
Governance
Roadmap
Executive Communication
Business Strategy
Wealth Management
Customer Data Platforms
Actionable Insights
Agentic Workflows
Financial Planning
Procurement
Compliance
Regulatory Requirements
Advisor Research
Transformation Programs
Data Storytelling
Strategic Alignment

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