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Incentive Compensation Delivery Coordinator

  • Mississauga, ON, Canada

Full-time

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Job details

Job type
Full-time
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Posting language
English
Posted

Original job description

Job Description

What is the opportunity

Seeking a Coordinator that will deliver on the audit and control measures for the Investment Retirement Planners Compensation program ensuring adherence to compensation standards and guidelines; mitigation of risk; and verifying conformity to regulatory requirements.

What will you do?

  • Conduct verification for individual investment transactions to ensure compensation is correctly processed in accordance with process and policy.
  • Achieve daily process volume targets while meeting quality expectations related to completeness and accuracy.
  • Deliver an exceptional partner experience by researching and responding to compensation related queries and issues raised.
  • Act as a team player and contribute to continuous improvement, productivity and process execution risk mitigation through idea creation and collaboration

What you need to succeed:

  • Experience working in a service operations environment (achieving volume targets while maintaining quality standards)
  • Problem solving capabilities and a proven ability to simplify the complicated.
  • Ability to adapt to process and program/policy changes.
  • Ability to foster strong working relationships with internal and external business partners; customer service oriented.
  • Operates efficiently within a framework of deadlines, task priorities and adjustments to work schedules in order to meet business targets.
  • Excellent written and verbal communication skills.

Nice to have:

  • Familiarity with RBC technological platforms (IRPCM, DocuNet, IRIS, Sale Platform, etc.)
  • Understanding of Home Equity Finance products and transaction types
  • Experience with process audit and controls

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A collaborative, high-performing team culture within Wealth Marketing Canada.
  • Direct exposure to the digital marketing ecosystem supporting hundreds of advisor websites nationwide.
  • Opportunities to build deep expertise in web content management, SEO, and digital compliance within a regulated financial services environment.
  • Clear pathways for growth and the chance to take on progressively greater accountabilities.
  • Competitive total compensation package, including discretionary bonus and comprehensive benefits.

Job Skills

Compensation Management, Critical Thinking, Customer Service, Detail-Oriented, Human Resources (HR) Software Systems, Human Resources Policies, Incentive Programs, Office Tools, Payroll Administration

Additional Job Details

Address:

MEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR:MISSISSAUGA

City:

Mississauga

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

HUMAN RESOURCES & BMCC

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-11-13

Application Deadline:

2026-11-27

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

More about this job

Responsibilities

The coordinator will conduct verification of investment transactions to ensure compensation is processed accurately according to policy and regulatory standards. They will also manage partner queries and contribute to process improvements and risk mitigation efforts.

Requirements

Candidates should have experience in a service operations environment with a focus on quality standards and problem-solving. Strong communication skills and the ability to adapt to policy changes are essential for this role.

Skills

  • Compensation management
  • Critical thinking
  • Customer service
  • Detail-oriented
  • Human resources software systems
  • Human resources policies
  • Incentive programs
  • Office tools
  • Payroll administration
  • Problem solving
  • Process audit
  • Risk mitigation
  • Regulatory compliance
  • Communication skills
  • Data verification

Benefits

  • Discretionary bonus
  • Comprehensive benefits

Visa sponsorship

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Categories

  • Finance & Accounting
  • Human Resources
  • Customer Service & Support
  • Administrative

Keywords

  • Compensation
  • Audit
  • Risk mitigation
  • Regulatory requirements
  • Service operations
  • Process execution
  • Wealth marketing
  • Digital compliance
  • Financial services
  • IRPCM
  • DocuNet
  • IRIS
  • Sale platform
  • Home equity finance
  • Transaction processing
  • Quality assurance
  • Policy adherence
  • Data verification
  • Business partners

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