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Added 10 mins ago
BT
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- Full-time
…advisory services, we help clients navigate complexity and seize opportunity with…
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VP, Business Development - Canada
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RBC

Insurance Advisor Home & Auto - Advice Centre

Mississauga, ON, Canada

Full-time

This date has passed. Check with the employer before applying.

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Job details

Job type: Full-time
Listed closing date: Oct 16, 2026
Posting language: English
Posted: Oct 2, 2026

Original job description

Job Description

What is the opportunity?

This role at RBC Insurance Advice Centre gives you the best of both worlds - the flexibility you need for your life and the fulfillment you seek in your work.

We will provide you with the tools, training and support you need to successfully complete the Other than Life (OTL) Ontario insurance license and other provinces.

As an RBC Licensed Insurance Advisor for Home & Auto, you’ll be the trusted voice on the other end of the phone providing insurance advice and options to help clients protect what’s important to them. You’re empathetic, helpful friendly and provide clear, upfront insurance advice for clients. With every conversation, you’re curious, caring and detail-oriented, with a focus on problem and delivering an exceptional client experience. You will contribute to individual and team sales goals by proactively recommending personal home and auto insurance solutions to new and existing clients, as well as referring them to your partners within the organization.

What will you do?

Provide insurance advice and solutions to clients based on their needs through inbound calls
Exhibit a consistent, positive client experience with every conversation and resolve client concerns at first point of contact, demonstrating relationship building through meaningful discussions
Complete personalized needs assessments and reviews by leveraging tools, resources, and calculators to demonstrate value and support advice recommendations
Demonstrate a solid understanding of regulatory risk when underwriting and updating home & auto insurance policies
Use procedures effectively and seamlessly during conversations with clients
Cultivate and maintain relationships with partners to work as one RBC team

What do you need to succeed?

Must-have

Willingness and ability to successfully obtain the General Insurance License for Ontario (Other Than Life) and the General Insurance License for all provinces
Exceptional customer service skills with the ability to build strong relationships and connect with clients
Flexibility to work all shifts within the hours of operation. The Home & Auto Advice Centre is open Monday – Friday 8:00am – 8:30pm and Saturday 8:00am – 4:30pm
Digital literacy across a broad range of services (i.e. smartphones, tablets, laptops etc.)

Nice-to-have

Possession of the Other Than Life (OTL) license at time of application
Fluent in both French in English
Post-secondary education
Knowledge of insurance products
Customer service and/or sales experience in a contact centre environment.

What’s in it for you?

Whether it’s developing new skills, opportunities to innovate and grow, modern and comprehensive benefits, or the flexibility to enjoy the moments that matter, at RBC you have everything you need at your fingertips to build your career and life.

Working with an award-winning team Awards | RBC Diversity & Inclusion
A comprehensive Total Rewards package that prioritizes your overall wellbeing, including flexible and modern benefits, competitive compensation and stock options
Work where you belong as part of a supportive, inclusive team and company that celebrate your unique perspectives, background and experience and want you to bring your whole self to work, every day.
Leaders who are invested in your success and provide opportunities to learn, to grow and to try new things. Develop new skills, sharpen existing ones and explore paths you never knew existed with a host of learning programs and tools designed to support you in every phase of your career.
Flexible work arrangements and leaders who support your needs - both personal and professional.
An opportunity to have real impact on the lives of our clients and the communities you serve.
RBCI software tools to boost your productivity

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Job Skills

Auto Insurance, Cold Calling, Competitive Markets, Cross-Selling, Customer Needs, Customer Service, Group Problem Solving, Insurance Product Development, Sales

Additional Job Details

Address:

MEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR:MISSISSAUGA

City:

Mississauga

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

INSURANCE

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-10-02

Application Deadline:

2026-10-16

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

Apply About employer

More about this job

Responsibilities

Provide insurance advice and solutions to clients through inbound calls while maintaining a positive client experience. Conduct personalized needs assessments and collaborate with internal partners to meet sales goals.

Requirements

Candidates must be willing to obtain the General Insurance License (OTL) for Ontario and other provinces. Strong customer service skills and digital literacy are required, with preference given to those with existing insurance knowledge or contact centre experience.

Skills

Auto Insurance
Cold Calling
Competitive Markets
Cross-Selling
Customer Needs
Customer Service
Group Problem Solving
Insurance Product Development
Sales
Relationship Building
Needs Assessment
Underwriting
Digital Literacy
Problem Solving
Communication

Benefits

Flexible work arrangements
Comprehensive benefits
Competitive compensation
Stock options
Learning programs
Total rewards package

Visa sponsorship

Not detected in the job text

Keywords

Insurance Advisor
OTL License
Home Insurance
Auto Insurance
Advice Centre
Client Experience
Needs Assessment
Underwriting
Regulatory Risk
Sales Goals
Contact Centre
Digital Literacy
Relationship Management
RBC Insurance
Financial Services
Customer Support
Policy Updates
Inbound Calls
Insurance Products
Professional Development

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