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Added 51 mins ago
Manager, Administration - Property Management
FirstService Residential Canada
Vancouver, BC
Full-time
The Manager, Administration - Property Management, provides direction, supervision and training to a team of Property Administrators as well as operational support so that the Property…
Added 1 hour ago
Data Center Substation Engineering Manager
HDR
Calgary, AB
Full-time
As a Data Center Substation Engineering Manager (EM) in a well-established Power Delivery practice, you’ll draw upon your broad technical knowledge and experience in design and construction…
Added 1 hour ago
Pharmacist
Michael Garron Hospital
Toronto, ON
Full-time
Participate in the development, revision, and implementation of standards, protocols, procedures, guidelines and programs pertaining to drug therapy and pharmacy practice.
Added 1 hour ago
Senior Data Engineer, Temporary
Aviso
Toronto, ON
Temporary
…practices, you will help us build a modern data and analytics practice that sets us apart in the industry. This is an exciting opportunity to make a significant impact and be at the…
Added 1 hour ago
National Vice President, Priority Clients
Aviso Wealth
Remote, Canada
$145,000 to $160,000 CAD / year
Full-time · Remote
Completion of Canadian Securities Course (CSC) and Conduct and Practice Handbook (CPH) is required
Added 1 hour ago
National Vice President, Priority Clients
Aviso Wealth
Remote, Canada
$145,000 to $160,000 CAD / year
Full-time · Remote
Completion of Canadian Securities Course (CSC) and Conduct and Practice Handbook (CPH) is required
Added 2 hours ago
Family Practitioner/General Practitioner
Health Match BC
Comox, BC
Full-time
MAKING PRACTICE EASIER: While we all contribute to ensuring our office runs smoothly our full time office manager keeps the day to day staffing and administrative aspects running so we can…
Added 2 hours ago
Family Practitioner/General Practitioner
Health Match BC
Comox, BC
Full-time
…in-person and Telehealth visits, a full-time professional office manager, and dedicated, knowledgeable MOA staff. A full-time Registered Nurse provides in-clinic phlebotomy, suture removal…
Added 2 hours ago
Chief Operating Officer
Cedar Strong Prevention & Intervention Society
Hope, BC
Full-time
Direct Reports: Manager of Housing, Manager of Programs, Manager of Outreach Services, and Manager of Youth & Family Services
Added 2 hours ago
National Vice President, Priority Clients
Aviso
Vancouver, BC
$145,000 to $160,000 CAD / year
Full-time
Completion of Canadian Securities Course (CSC) and Conduct and Practice Handbook (CPH) is required
Added 2 hours ago
Physical Medicine and Rehabilitation
Health Match BC
New Westminster, BC
Full-time
Are you a sports medicine specialist and seeking a balanced, supportive, and modern work environment? We invite you to be part of our growing practice at our New Westminster location!
Added 2 hours ago
Family Practitioner/General Practitioner
Health Match BC
Langley (District), BC · City of Langley, BC
Full-time
We have 3 physicians, RN, clinic manager and MOA support. Our GPs all work 4 days. We do not do walk-ins but have same-day appointments. Our clinic features 5 exam rooms and a pharmacy…
Added 2 hours ago
Family Practitioner/General Practitioner
Health Match BC
Langley (District), BC · City of Langley, BC
Full-time
This Family Practice is currently seeking dedicated and experienced Locum Physicians to join our clinic. We are a well-established practice with a patient volume ranging from 1200 to 4000,…
Added 2 hours ago
Family Practitioner/General Practitioner
Health Match BC
Langley (District), BC · City of Langley, BC
Full-time
This Family Practice is a group of family physicians and nurses providing full service primary medical care for all ages in beautiful Fort Langley. We work together as a cohesive healthcare…
Added 2 hours ago
Family Practitioner/General Practitioner
Health Match BC
Port Coquitlam, BC
Full-time
Established clinic with 4 other full-time physicians, experienced MOAs/clinic staff, and a clinic manager
Added 5 hours ago
Personal Trainer, Toronto
Equinox
Toronto, ON
Full-time
We are passionate about high performance living and we practice what we preach – investing time in our own health and fitness. We believe that everyone has untapped potential within them…
Added 5 hours ago
Clinical Research Coordinator – Ethics & Regulatory Affairs
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
…of the CVIS Research Director and the CVIS Clinical Research Manager, the incumbent will be directly involved in several PI-Initiated and industry clinical trials and research studies,…
Added 5 hours ago
Manager, Centre of Excellence in Hypertension and Vascular Health
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
…excellent organizational and communication skills to serve as Manager of the Centre of Excellence in Hypertension and Vascular…
Added 5 hours ago
MRI Technologist
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
…Emergency Procedures, Infection Control, OTIMROEPMQ Standards of Practice,…
Added 5 hours ago
MRI Technologist
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
…Emergency Procedures, Infection Control, OTIMROEPMQ Standards of Practice,…
Added 6 hours ago
Optometrist - Part Time - Full-Scope Care - Canmore, AB (Canmore, AB, Canada)
Eyes On Eyecare
Canmore, AB
Part-time
…fantastic team comprised of another OD, tech support, front desk, a practice manager, and our fantastic…
Added 6 hours ago
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
Full-time
As the Integrated Manager, you will oversee day-to-day operations of Diagnostic Imaging services at both Ross Memorial Hospital (RMH) and Haliburton Highlands Health Services (HHHS). Your…
Added 6 hours ago
Registered Practical Nurse - Emergency Department
Brant Community Healthcare System
Brantford, ON
Full-time
Reporting to the Clinical Manager, Emergency Services, the successful applicant must meet the following criteria:
Added 6 hours ago
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
Full-time
Reporting to the Manager, Medical Cardiology, the successful applicant will be responsible for comprehensive nursing care in the Medical Cardiology program and must meet the following…
Added 6 hours ago
Hospital to Home (H2H) Coordinator
Brant Community Healthcare System
Brantford, ON
Full-time
Reporting to the Clinical Manager Access & Flow, the BCHS Hospital to Home (H2H) Coordinator in collaboration with the patient, family/supports, physician, and members of the clinical team…

RBC

Lead Change Management Specialist

Toronto, ON, Canada

Job type: Full-time
Apply by: Oct 8, 2026
Experience: 5+ years of change management experience in a technology or financial services environment, with demonstrated ownership of large-scale, enterprise-wide change programs
Posting language: English
Posted: Sep 25, 2026

Apply About employer

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Original job description

Job Description

What is the opportunity?
The Lead Change Management Specialist is a role within the DevOps & EA Business Office, reporting directly to the Senior Director. This role owns the full Change Management mandate for the Business Office: enterprise change delivery for DevOps & EA initiatives, AI adoption telemetry, agentic readiness, and the AI champion network.

This is a permanent, senior individual contributor role operating with significant independence. The Senior Manager leads change management strategy and execution across a complex, fast-moving technology transformation environment - including the enterprise rollout of AI-enabled software delivery - and serves as the primary change partner to PMO, Finance, and Platform Integration.

What will you do?

1. Change Delivery - DevOps & EA Initiatives

Own change management delivery for all qualifying DevOps & EA initiatives: change impact assessments, stakeholder plans, and communication execution
Partner with the Director, PMO to sequence change activities into delivery schedules - readiness work is planned in from day one, not appended at go-live
Complete change readiness assessments for 100% of qualifying initiatives before major go-lives; no go-live proceeds without readiness clearance
Manage adoption friction signals: track, action, and close within 10 business days for 80% or more of identified friction points
Escalate stakeholder resistance or readiness gaps to the Senior Director immediately when they create delivery or financial risk

2. AI Adoption Telemetry & Productivity Capacity Reporting

Own AI adoption telemetry for DevOps & EA: aggregate adoption signals, track friction points, and quantify capacity hours generated through AI enablement
Submit telemetry-backed capacity hours to Finance monthly, on cadence, for classification into the Productivity Capacity taxonomy - this feeds the $200M savings trajectory directly
Maintain the AI adoption signal log; surface patterns that indicate systemic barriers requiring senior leadership attention
Partner with Finance to ensure capacity claims are evidence-backed, taxonomy-compliant, and reconciled quarterly - no theoretical benefits, no unsubstantiated hours

3. Agentic Readiness Framework

Own the Agentic Readiness Framework: define human-side readiness criteria and workflow change patterns required before AI agent deployment across DevOps & EA
Deliver V1 of the Agentic Readiness Framework by Q3 FY26 - this is a hard program commitment tied to the AI-SDLC enterprise rollout timeline
Coordinate with the Director, PMO and Platform Integration lead to ensure agentic readiness criteria are embedded in delivery gates, not treated as a post-deployment check
Evolve the framework iteratively as agent deployment patterns mature across the enterprise - V1 is a foundation, not a final state

4. AI Champion Network

Own and operate the AI champion network as a signal layer and connective tissue between DevOps & EA and the broader enterprise transformation
Manage champion engagement cadence: enablement sessions, feedback loops, and network health
Surface champion-generated signals - adoption wins, friction patterns, capability gaps - into the telemetry report and the change delivery model
Coordinate with enterprise change and talent stakeholders to align the champion network with the broader AI-SDLC enterprise program design

5. AI-SDLC Enterprise Rollout - Change Track Ownership

Own the change management track for the AI-SDLC enterprise rollout as the program transitions from the 12-week lab phase into Phase 2 (Readiness Gating & CM Hardening) and Phase 3 (Broader Enterprise Deployment)
Coordinate enterprise rollout planning in parallel with lab execution - change track does not wait for pilot completion
Manage Phase 2 gate conditions: tools production ready, process shared across lines of business, Phase 1 Cohort identified, Scale-up Playbook approved
Lead Phase 3 objectives: achieve 100% enterprise adoption, activate training at scale, institutionalize AI-SDLC as RBC's default delivery model
Partner with HR, Talent, and Corporate Communications on enterprise-scale people change components - role impact, training design, and leader-led communications

What do you need to succeed?

Must have:

5+ years of change management experience in a technology or financial services environment, with demonstrated ownership of large-scale, enterprise-wide change programs
Proven ability to manage change delivery independently - impact assessments, stakeholder plans, comms execution, and readiness gating - without requiring a senior lead to direct each activity
Experience embedding change management into agile or iterative delivery models - not as a post-launch add-on
Strong data literacy: ability to interpret adoption signals, quantify productivity capacity, and present evidence-backed findings to finance and executive audiences
Executive-ready communication skills - written and verbal; able to represent the change management function in VP-level forums independently

Nice-to-have:

Direct experience with AI adoption, AI-enabled productivity programs, or developer tooling transformation in an enterprise context
Familiarity with SDLC, software delivery, or technology platform change programs
Experience operating within a regulated financial services environment (banking, insurance, capital markets)
Prosci ADKAR, CCMP, or equivalent change management certification
Experience managing champion networks or practice communities as a structured change enablement mechanism

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
Opportunities to do challenging work

#TechPj

Job Skills

Business Appraisals, Change Controls, Change Leadership, Change Management, Change Programs, Change Readiness Assessment, Communication, Data Literacy, Dealing with Disorder, Human Resources Policies, Internal Controls, Interpersonal Relationship Management, Long Term Planning, Organizational Change Management, Organizational Changes, Overcoming Resistance to Change, Planning, Process Management, Software Development Life Cycle (SDLC)

Additional Job Details

Address:

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-07-09

Application Deadline:

2026-10-08

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

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More about this job

Responsibilities

The Lead Change Management Specialist will own the change management strategy for DevOps and EA initiatives, including AI adoption telemetry and the Agentic Readiness Framework. They will partner with PMO, Finance, and Platform Integration to ensure readiness and quantify productivity gains from AI enablement.

Requirements

Candidates must have at least 5 years of experience in change management within technology or financial services environments. Strong data literacy and the ability to independently manage large-scale enterprise change programs are essential.

Skills

Change management
DevOps
Enterprise architecture
AI adoption
Stakeholder management
Change impact assessment
Data literacy
Productivity capacity reporting
Agile methodology
SDLC
Communication
Strategic planning
Financial risk management
Process management
Leadership

Benefits

Total Rewards Program
Bonuses
Flexible benefits
Competitive compensation
Stock options
Professional development coaching

Visa sponsorship

Not detected in the job text

Keywords

Change Management
DevOps
Enterprise Architecture
AI Adoption
Telemetry
Agentic Readiness
SDLC
PMO
Finance
Productivity Capacity
Stakeholder Engagement
Agile
Data Literacy
Prosci ADKAR
CCMP
Technology Transformation
Financial Services
Change Impact Assessment
Readiness Gating
AI Champion Network

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