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Added 5 mins ago
Data Systems Officer
Durham College
Oshawa, ON
Durham College (DC) is a leading post-secondary institution with a clear purpose: transforming lives, building careers, and enriching communities.
Added 5 mins ago
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Manager, Personal Financial Services - Delson (Full-time, 37.5h/week)
TD
Delson, QC
- Full-time
Are you passionate about connecting personally with customers to assist them in achieving their financial goals? Do you love exploring and understanding investment options that best suit…
Added 5 mins ago
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Personal Banker Trainee
TD
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- Full-time
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Financial Planner - Sherbooke
TD
Sherbrooke, QC
- Full-time
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Sr. Business Systems Analyst
TD
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- Full-time
We are looking for a Senior Business Systems Analyst who can bridge business needs and technology solutions while bringing strong systems-analysis capability, technical curiosity, and…
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Financial Planner - Chicoutimi
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Financial Planner - Gaspé
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Accountant II
SAIT
Calgary, AB
- Temporary
The Accountant II supports SAIT’s Finance Operations through complex accounts receivable and accounts payable activities, account reconciliations, financial analysis, journal entries,…
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Associate Relationship Manager
CIBC
Kamloops, BC · Kelowna, BC · Victoria, BC
- Full-time
You’ll report into the Senior Manager & Team Lead, Business Banking and will work closely with a Relationship Manager, Business Banking to support client origination, relationship and…
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Mortgage Specialist
BMO
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Financial Planner
BMO
Calgary, AB
- Full-time
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Customer Service Supervisor
Baxter International Inc.
Mississauga, ON
- Full-time
As a Customer Care Supervisor, you will provide leadership and direction for a customer service team supporting healthcare customers and internal business partners. You will oversee daily…
Added 6 mins ago
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Fractional CFO
Convoy Finance
Toronto, ON
- $90,000 to $140,000 CAD / year
- Full-time
This role is perfect for a finance leader who loves variety and work with challenging accounting and finops work - someone who can dive into client operations, build scalable financial…
Added 20 mins ago
Senior Manager, Business Management, GBM Finance
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Toronto, ON
Acts as a strategic extension of the CFO GBM, the Senior Manager, Business helps shape and deliver the enterprise risk narrative through clear executive decision support and communications.…
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Wealth Planner - Cedar Hills
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Senior Manager, Strategic Finance & Deal support
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Toronto, ON
Evaluate business opportunities, develop business cases, and support executive decision-making through financial and commercial analysis.
Added 21 mins ago
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Business System Analyst( Payroll)
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Toronto, ON
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Dawn InfoTek Inc. is a professional IT consulting firm that partners with major financial institutions, investment firms, and government organizations. We are committed to delivering…
Added 21 mins ago
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Development Coordinator, Donor Services and Operations
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Toronto, ON
- Full-time
Reporting to the Development Manager, Donor Services and Operations, the Development Coordinator is responsible for providing a full range of prospect, pipeline and moves management support…
Added 36 mins ago
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Manager Production Planning and Inventory Control
Winpak
Winnipeg, MB
- Full-time
Winpak Division is seeking a Manager, Production Planning and Inventory Control to lead our Production and Inventory Control department in Winnipeg. Reporting to the Director of Sales,…
Added 36 mins ago
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Equipment Advisor
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- Full-time
Reporting to the Fleet Manager, the Equipment Advisor is responsible for the lifecycle management of fleet assets, ensuring equipment is delivered, deployed, maintained, relocated, and…
Added 36 mins ago
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Partnerships Manager
Relay
Remote, Canada
- Full-time
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Added 36 mins ago
R(
Store Manager - Ottawa Trainyards
Reitmans (Canada) Ltée/Ltd
Ottawa, ON
- Full-time
Reporting to the Regional Manager, join a team where your leadership will truly have an impact! As a Store Manager, you’ll be at the heart of the action: leading and inspiring your team,…
Added 36 mins ago
R(
Store Manager - Southgate Centre
Reitmans (Canada) Ltée/Ltd
Edmonton, AB
- Full-time
Reporting to the Regional Manager, join a team where your leadership will truly have an impact! As a Store Manager, you’ll be at the heart of the action: leading and inspiring your team,…
Added 50 mins ago
TC
Key Account Manager
The Crump Group, Inc.
Mississauga, ON
- $55,000 to $70,000 CAD / year
- Full-time
The Key Account Manager (KAM) is accountable for the achievement of account-specific goals including volume and trade objectives, forecast accuracy, promotional execution, distribution…
Added 50 mins ago
Assistant Production Manager
Vestis Uniforms and Workplace Supplies | Canadian Linen & Uniform Service | Québec Linge Service D’Uniformes
Toronto, ON · Etobicoke, ON
The Assistant Production Manager ensures a high level of service to customers of Canadian Linen & Uniform Service by processing orders while maintaining overall profitability through…

RBC

Manager, Application Resiliency

Vancouver, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 13, 2026
Posting language: English
Posted: Nov 6, 2026

Original job description

Job Description

As part of the RBC Global Asset Management (GAM) Operations team, you will be responsible for the upkeep all RBC GAM's applications. You will be responsible for timely incident resolution and change implementation. You will also get involved directly or request coordination of resources from other technical teams in the group.

What will you do?

You will be responsible for leading, mentoring and developing application support engineers and analyst
You will be responsible for several software applications' primary operational support, and occasional weekend releases
Participate in defining SLIs, SLOs and SLAs for Enterprise Systems.
Participate in dashboard and alerts creation and support, technical evaluations and provide recommendations
Automate and streamline processes to produce sustainable systems and services.
Issue investigation and escalation to 3rd level support, such as Development Team, Infrastructure or Vendor, where required.
Gather and analyze metrics from both applications and infrastructure to assist in performance tuning and fault finding.
Proactively make recommendations to resolve technical system issues, improve system performance to advance our capabilities, anticipate client demands, and innovate for ongoing improvement.

What do you need to succeed?

Must Have

8+ years of experience in application support, production operations, software engineering or technology operations
A minimum of 3-5 years of experience managing application support, production support, STE, or technology operation teams
Strong working experience with incident management and setting up monitoring alerts.
Experience working with scalable containerized systems in the public cloud (Azure, Red Hat OpenShift, HTTP and IP networking concepts).

Nice to Have

Strong hands on experience with SQL, application logs, APIs, middleware, batch scheduling and observability tools
Experience working with scalable containerized systems in the public cloud (OCP and GKE/GCP).
ITIL experience
Project Management experience or PMO experience (product enhancements, facilitation)

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients succeed. We care about each other, reaching our potential, making a difference to our communities and achieving success that is mutual. Visit people.rbc.com

Exposure to strong mentorship and leadership examples
A world-class training program in financial services
Opportunities to be a valuable member of a close-knit, collaborative team that encourages networking
A comprehensive Total Rewards Program including bonuses and flexible benefits

Job Skills

AI Ops, Business Performance Management, Communication, Decision Making, Enterprise Application Delivery, Group Problem Solving, Information Technology (IT), Information Technology (IT) Infrastructure, Interpersonal Relationships, IT Service Management (ITSM), IT Systems Management, Long Term Planning, Project Management, SRE Observability, Time Management

Additional Job Details

Address:

WATERFRONT CENTRE, 200 BURRARD ST:VANCOUVER

City:

Vancouver

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-11-06

Application Deadline:

2026-11-13

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

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More about this job

Responsibilities

You will lead and mentor a team of application support engineers while ensuring the timely resolution of incidents and implementation of changes. Additionally, you will define service level objectives and automate processes to improve system performance and reliability.

Requirements

Candidates must have over 8 years of experience in application support or technology operations, including 3-5 years in a leadership capacity. Strong technical proficiency in containerized systems, cloud environments, and incident management is required.

Skills

Application support
Production operations
Incident management
Monitoring alerts
Azure
Red Hat OpenShift
HTTP
IP networking
SQL
APIs
Middleware
Batch scheduling
Observability tools
ITIL
Project management
Team leadership

Benefits

Bonuses
Flexible benefits
Mentorship
Training program

Visa sponsorship

Not detected in the job text

Keywords

Application Resiliency
Operations
Incident Management
Azure
Red Hat OpenShift
HTTP
IP Networking
SQL
APIs
Middleware
Batch Scheduling
Observability
ITIL
Project Management
Containerized Systems
SLI
SLO
SLA
Performance Tuning
Fault Finding
Automation
Cloud Computing
Wealth Management
Enterprise Systems
Technical Leadership
Mentorship
Infrastructure
Vendor Management
Metrics Analysis
System Performance

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