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Added 1 hour ago
L
Senior Software Engineer
lululemon
BC · British Columbia, Canada
- Full-time
This role will support the Outbound Logistics Technology team to enhance and support the luluRoute , a homegrown application that acts as a parcel execution engine. This application…
Added 1 hour ago
C
Core Banking Architect | RFS360 Core Banking and Wealthview Banking
CGI
Halifax, NS
- Full-time
Lead technical design reviews and guide development teams on implementation, integration, and modernization decisions.
Added 1 hour ago
C
Chef(fe) de service, service à la clientèle
CGI
Montreal, QC
- Full-time
The Manager has a strong understanding of payroll concepts, terminology, and key issues, enabling them to effectively lead teams, support the resolution of complex situations, and ensure…
Added 2 hours ago
RR
Android & Robotics Software Developer
Remote Robotic
Ottawa, ON · Kanata, ON
- $40 to $55 CAD / hour
- Contract
You will take ownership of both the payload software and Android application for the term of the contract. Working directly with the Lead Software Engineer and product team, you will help…
Added 2 hours ago
BT
Senior Salesforce Developer
BULL TECHNICAL SERVICES LIMITED
Toronto, ON
- Contract
Defining and tracking SLA/ project’s progress, lead technical team and provide technical help·
Added 2 hours ago
R
Founding Engineer, Build and Deployment
Rainharbor
Toronto, ON
- Full-time
Work day to day with the build team: answer technical questions, keep one running log of open questions, decisions, defects and risks, and make sure every technical clarification is written…
Added 2 hours ago
OT
Sr. Systems Analyst
Open Text Corporation
Mississauga, ON · Waterloo, ON
- Other
Experience with process automation, web development, and enterprise application administration; Salesforce implementation, integration, or administration experience is considered a strong…
Added 2 hours ago
RB
Manager, Business Management & Optimization
Royal Bank of Canada
Toronto, ON
- Full-time
Reporting to the Director, Business Management & Optimization, you will lead initiatives that improve how Fund Administration operates through business transformation, process improvement,…
Added 3 hours ago
LI
Systems Testing/QA Specialist
Lotus IT Solutions
Enterprise, ON
- Contract
…full-time onsite engagement. The successful candidate will lead and execute comprehensive quality assurance activities across complex enterprise systems, including COTS applications such as…
Added 4 hours ago
R
Senior Full Stack Engineer (Rails & React)
REW.ca
Vancouver, BC
- Full-time
We’ve done this by carefully assembling a team of great people who have great ideas. One of those genius-level ideas is to make REW quite simply the best place in the world to work - and…
Added 4 hours ago
R
Lead Automation Engineer
RBC
Toronto, ON
- Full-time
We are seeking an exceptional Principal Engineer to lead the design, development, and implementation of AI-driven software development lifecycle and intelligent automation solutions. This…
Added 4 hours ago
TD
Service Delivery Manager
Terra Dygital
Toronto, ON
- $115,000 to $130,000 CAD / year
- Full-time
…Virtual CIO services, developing cutting-edge solutions via application development and system integration, and managing and optimizing desktop, server, and network environments as a…
Added 4 hours ago
DM
Environmental Manager
Denison Mines Corp.
Athabasca, AB
- Full-time
The Environmental Manager will provide technical support to the Phoenix Team at the Wheeler River Operation as the project progresses through construction and into operation. The work will…
Added 4 hours ago
R
Senior Growth Marketer
Roam
Toronto, ON
- $90,000 to $120,000 CAD / year
- Full-time
Test audiences, offers, messaging, creative, and landing pages from first click to booking or lead, and scale what works.
Added 4 hours ago
I
Program Manager - Oracle Fusion Cloud
Infosys
Toronto, ON
- Full-time
…Oracle Fusion Cloud implementations and managing steady-state application support services. The position will be responsible for overall program governance, delivery planning, scope,…
Added 4 hours ago
RB
Lead Automation Engineer
Royal Bank of Canada
Toronto, ON
- Full-time
We are seeking an exceptional Principal Engineer to lead the design, development, and implementation of AI-driven software development lifecycle and intelligent automation solutions. This…
Added 5 hours ago
IH
Project Lead | Evaluation
Interior Health Authority
Kelowna, BC
- Part-time
The Project Lead works with other leaders from across IH and key partners at the site, community, and provincial levels to facilitate ongoing collaboration, potential for standardization of…
Added 5 hours ago
OH
Specialist, System Strategy, Planning, Design and Implementation
Ontario Health | Santé Ontario
Thunder Bay, ON
- Full-time
At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a…
Added 5 hours ago
S
Software Engineering LMTS
Salesforce
Vancouver, BC · Canada - Vancouver
- Full-time
…hybrid model and celebrate the individual strengths of each team member while helping everyone on the team grow into the best version of themselves. We believe that autonomous teams with…
Added 5 hours ago
V
Senior Lead Data & AI Engineer
Vanguard
Toronto, ON
- Full-time
Join us in a high-impact, high-visibility role where you will lead the design and delivery of enterprise-scale Data & AI solutions that power analytics, operational decision-making, and AI…
Added 5 hours ago
TR
Software Engineer
Thomson Reuters
Toronto, ON · Canada, Toronto, Ontario
- Full-time
Thomson Reuters is looking for a Software Engineer with an appetite to learn AI-code generation skills within our Editorial Tools & Services team.
Added 5 hours ago
AA
Spécialiste en Architecture PDP / PDP Architecture Specialist
Airbus Aircraft
Montreal, QC
- Full-time
…entre Laval (station de métro Montmorency) et Mirabel, et une application de…
Added 5 hours ago
JG
Sr. SAP FI-CO Configuration Analyst
J&M Group
Toronto, ON
- Full-time
Tests moderately complex SAP application modules (Unit, Functional, Integration, UAT, Performance testing). Troubleshoots problems and recommends modifications to applications.
Added 5 hours ago
E
Firmware Developer
Epiroc
Pitt Meadows, BC
- Full-time
…support each other’s abilities to offer solutions. Together, we lead the way to make mining and construction more…
Added 5 hours ago
E
Systems Designer
Epiroc
Pitt Meadows, BC
- Full-time
…support each other’s abilities to offer solutions. Together, we lead the way to make mining and construction more…

RBC

Manager, Business Management & Optimization

Toronto, ON, Canada

$67,000.00 - $110,000.00 · Full-time

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Applications open in a new tab.

Job details

Pay: $67,000.00 - $110,000.00
Job type: Full-time
Apply by: Nov 16, 2026
Experience: 5+ years of operations experience in financial services, ideally in asset servicing or investment management
Posting language: English
Posted: Nov 2, 2026

Original job description

Job Description

What is the Opportunity

RBC Investor Services delivers critical services to the Investment Management and Broker/Dealer industries, including Trusteeship, Recordkeeping, Fund Accounting, and operational support functions.

Reporting to the Director, Business Management & Optimization, you will lead initiatives that improve how Fund Administration operates through business transformation, process improvement, automation and artificial intelligence.

You will work closely with operations teams to understand business challenges, identify opportunities and translate ideas into practical solutions. You will take ownership from initial assessment through implementation, adoption and measurement of results, partnering with business, technology and AI teams

What will you do?

Lead transformation, AI and automation initiatives from problem definition and business case development through delivery, implementation and adoption.
Evaluate opportunities and recommend appropriate solutions, including process redesign, analytics, automation or AI, based on business value, feasibility and risk.
Translate business needs into clear requirements, process maps, user stories and acceptance criteria to support development and testing.
Develop practical solutions using approved tools, where appropriate, and partner with technology and development teams on solutions requiring additional engineering, integration or production support.
Coordinate stakeholders, milestones, dependencies and decisions, taking ownership of progress and escalating issues with clear recommendations.
Work with relevant partners to meet requirements for data protection, information security, operational controls, testing and deployment.
Support implementation through user testing, training, documentation and clear arrangements for ongoing ownership and maintenance.
Establish baseline measures and track results, including time savings, capacity improvements, reduced errors, stronger controls and user adoption.
Introduce fresh perspectives, challenge existing approaches constructively and help colleagues identify practical applications of AI and automation.
Work collaboratively with Fund Accounting, AIS, Pricing, Tax Reporting, and Financial Reporting teams to understand pain points and develop solutions
Partner closely with the Data and Digital team to design, scope, and implement technology-driven solutions
Foster collaborative relationships across teams and functions to support initiative success

What will you need to succeed?

Must-have:

5+ years of operations experience in financial services, ideally in asset servicing or investment management
Demonstrated experience with project management and/or change management
Excellent communication and presentation skills
Tech-savvy with ability to easily learn new technologies
Self-starter mindset with high motivation and initiative
Ability to work effectively with cross-functional teams and multiple stakeholders

Demonstrated leadership potential with ability to influence without direct authority

Nice-to-have:

A CPA, CFA designation or MBA.
Consulting background or Big 4 experience (Deloitte, PwC, EY, KPMG)
Hands-on experience with Python, SQL, APIs, workflow automation or low-code development platforms.
Experience applying generative AI to business processes, including evaluating output quality, limitations and appropriate human review.
Experience with AI or emerging technology implementation
Knowledge of fund administration systems and processes
Project management certification (PMP)
Change management certification
Background in regulatory compliance or risk management within financial services
Experience collaborating with data science or technology teams

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

High-visibility role working with senior leadership across the organization
Opportunity to drive meaningful operational transformation and innovation
Exposure to cutting-edge technologies including AI and automation
Diverse, challenging work spanning multiple operational areas and technology partnerships
Ability to influence strategy and shape the future of Fund Administration operations
Team development and mentoring opportunities
Involvement in strategic initiatives with significant business impact
Competitive compensation and comprehensive Total Rewards Program including bonuses and flexible benefits
Professional development opportunities in emerging technologies and change management

Job Skills

Accounting, Change Management, Coaching Others, Customer Service Management, Financial Accounting Systems, Financial Risk Management (FRM), Operational Delivery, Process Management, Risk Management, Talent Management

Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Contract (Fixed Term)

Pay Type:

Salaried

Posted Date:

2026-11-02

Application Deadline:

2026-11-16

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Compensation for this position (including salary and discretionary/variable payments) will be determined by factors, including but not limited to candidate's experience, skills, registration status, performance, individual goals, market conditions, and business needs.

Pay Range

The expected pay range for this position is:

$67,000.00 - $110,000.00

The pay range provided is for the primary work location referenced in the Additional Job Details section of this job posting. Pay ranges may differ based on location. If the posting lists multiple job locations, a recruiter can confirm availability of the role and the relevant pay range for the additional locations listed. RBC supports pay transparency and we strive to ensure all pay ranges are competitive, fair, and equitable.

You have the potential to earn RBC's discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided that business meets its performance targets and you meet your individual goals.

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

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More about this job

Responsibilities

You will lead business transformation, AI, and automation initiatives to improve Fund Administration operations by identifying opportunities and translating them into practical solutions. This role involves coordinating stakeholders, managing project milestones, and partnering with technology teams to implement and measure the success of these operational improvements.

Requirements

Candidates must have at least 5 years of operations experience in financial services, specifically in asset servicing or investment management. Strong project management skills, technical proficiency, and the ability to influence cross-functional teams are essential for success in this role.

Skills

Operations management
Project management
Change management
Business transformation
Process improvement
Automation
Artificial intelligence
Financial services
Asset servicing
Investment management
Communication skills
Presentation skills
Stakeholder management
Data analysis
Risk management
Regulatory compliance

Benefits

Competitive compensation
Comprehensive total rewards program
Bonuses
Flexible benefits
Professional development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Business Management
Optimization
Fund Administration
Automation
Artificial Intelligence
Project Management
Change Management
Financial Services
Asset Servicing
Investment Management
Python
SQL
APIs
Low-code development
Generative AI
CPA
CFA
MBA
PMP
Regulatory Compliance
Risk Management
Data Science
Operational Controls
Process Redesign
User Stories
Stakeholder Management
Business Case Development
Digital Transformation
Financial Reporting
Tax Reporting

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