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Added 5 mins ago
B
Manager, Valuations & Modelling
BDO
Toronto, ON
- Full-time
You have 5–8 years of professional experience, including direct experience in valuation advisory, financial modelling, or financial analysis.
Added 5 mins ago
PA
Receptionist
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- Full-time
Schedule: Times vary, 8 hour shifts, full-time
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Payroll Administrator - Payroll
Capital Regional District
Victoria, BC
This position is responsible for the full cycle bi-weekly processing of the CRD's payroll which encompasses 2 bargaining units, 1 non-bargaining unit and a Board of Directors.
Added 6 mins ago
S
Medical Laboratory Assistant
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- Full-time
…our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians…
Added 6 mins ago
MD
Deputy General Counsel - General Counsel 1
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…inclusion, and invests in employees by providing benefits, support resources, and training and development…
Added 21 mins ago
UC
Creative Writer
UNICEF Canada
Toronto, ON
- $55,000 to $62,000 CAD / year
- Full-time
…informed about emerging tools, technologies, and best practices to support the creative team’s ability to deliver high-impact, innovative…
Added 21 mins ago
WR
Office Manager – Wholesale Distribution
Wealthy Recruiting
Montreal, QC
- Full-time
…environment where individuals have significant responsibility, direct access to management, and the opportunity to make a meaningful impact. The company is looking for a long-term addition…
Added 35 mins ago
HO
Senior Manager, Community and Access
House of Friendship
Kitchener, ON
- Full-time
This full-time position offers 37.5 hours per week. Schedule is generally weekday, daytime hours. Flexibility required, including some evening and weekend hours to support special…
Added 50 mins ago
Mental Health Clinician, Geriatric Psychiatry
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Excellent organizational, communication, time management and interpersonal skills, along with ability to work effectively as a team member in a dynamic, inter-professional environment
Added 50 mins ago
Health Safety and Wellness Manager
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We invest in our employee’s potential and value to the company by providing professional development and training for all roles and succession planning to align job interests and potential.…
Added 50 mins ago
Supported Living Team Lead
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ON
…change, and celebrate the developmental wins of the people you support every chance you can. Overall, you will have a direct impact on improving the lives of our clients, their families,…
Added 50 mins ago
KP
SCHOOL PSYCHOLOGIST/ PSYCHOLOGICAL ASSOCIATE
Kawartha Pine Ridge District School Board
Peterborough, ON
- Full-time
Job Title: School Psychologist/Psychological Associate Job Type: Full-time, Permanent, 35 hours per week, 10 months + 10 days per year, existing vacancyLocation: Education Centre (1994…
Added 50 mins ago
SS
General Manager - Steel & Construction Industry
Summit Search Group
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- Full-time
This role commands the full Ontario operation, providing high‑level direction across sales, estimating, project delivery, detailing, fabrication, logistics, and installation. With multiple…
Added 1 hour ago
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Senior Audit Manager - Capital Markets
BMO
Toronto, ON · FCP
- Full-time
Conducts audit engagements supporting Capital Markets, Treasury, and related support functions to critically assess management and internal control processes, approving the nature, extent…
Added 1 hour ago
K
Senior Manager – Audit Quality
KPMG
Calgary, AB · AB · Lethbridge, AB · Abbotsford, BC · Burnaby, BC · Chilliwack, BC · Fort St. John, BC · Kamloops, BC · Kelowna, BC · Langley (District), BC · Prince George, BC · Quesnel, BC · Vancouver, BC · Vanderhoof, BC · Vernon, BC · Victoria, BC · Winnipeg, MB · St. John's, NL · Halifax, NS · Hamilton, ON · Kingston, ON · London, ON · North Bay, ON · Oakville, ON · Ottawa, ON · Parry Sound, ON · Perth, ON · Sault Ste. Marie, ON · St. Catharines, ON · Sudbury, ON · Toronto, ON · Vaughan, ON · Waterloo, ON · Windsor, ON · ON · Regina, SK · Saskatoon, SK · Swift Current, SK · Edmonton, Alberta · Langley, British Columbia · Kanata, Ontario
- Full-time
Support DPP Leadership with frequent and detailed regulatory reporting, having direct exposure to various key stakeholders outside the firm.
Added 1 hour ago
LC
Asset Protection Representative
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Toronto, ON
- Full-time
We are hiring a full-time Asset Protection Representative at LSL #1174 – 270 The Kingsway, Toronto, Ontario, M9A 3T7. This position requires open availability based on store hours,…
Added 1 hour ago
QP
Sales Assistant - 18 Month Contract
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Vancouver, BC
- Full-time
Support a calm, courteous, and professional visitor experience at all times.
Added 1 hour ago
G
Mechanical Engineer (Project Manager II)
Go2STAFFING
Vaughan, ON
- Full-time
This is an excellent opportunity for an experienced mechanical building services professional who combines strong technical knowledge with project management expertise, leadership…
Added 1 hour ago
PB
Director of SEO
Powered by search
Remote, Canada
- Full-time
- Remote
If you’re a senior SEO leader who wants full accountability for growth, client outcomes, and team performance, this role is designed for you.
Added 1 hour ago
TT
RETAIL STORE ASSOCIATE PART TIME WINNERS SOUTHCENTRE MALL
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Calgary, AB
- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 1 hour ago
Indigenous Engagement Coordinator, MOP (Contract)
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With our expanded pipeline system now in place, Trans Mountain provides enhanced direct access for Canadian crude oil to world markets. The expansion realizes a world-class system for oil…
Added 1 hour ago
Senior Integration & BI Developer
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With our expanded pipeline system now in place, Trans Mountain provides enhanced direct access for Canadian crude oil to world markets. The expansion realizes a world-class system for oil…
Added 1 hour ago
R
Manager, Business Management & Optimization
RBC
Toronto, ON
- Full-time
…Trusteeship, Recordkeeping, Fund Accounting, and operational support…
Added 1 hour ago
SC
General Accountant - 6273E
Starling Community Services
Kitchener, ON
- Full-time
One full-time contract General Accountant position available, starting on December 07, 2026, and ending on June 11, 2027, working 37.5 hours per week.
Added 1 hour ago
GO
Bilingual Family Court Conciliation Clinician
Government of Prince Edward Island
Charlottetown, PE
- $84,845 to $104,442 CAD / year
- Full-time
…Assessments (PAA) and Views of the Child reports in complex parenting time and decision- making matters. The incumbent is responsible for providing recommendations and direction in complex…

RBC

Manager, Business Management & Optimization

Toronto, ON, Canada

$67,000.00 - $110,000.00 · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $67,000.00 - $110,000.00
Job type: Full-time
Apply by: Nov 16, 2026
Experience: 5+ years of operations experience in financial services, ideally in asset servicing or investment management
Posting language: English
Posted: Nov 2, 2026

Original job description

Job Description

What is the Opportunity

RBC Investor Services delivers critical services to the Investment Management and Broker/Dealer industries, including Trusteeship, Recordkeeping, Fund Accounting, and operational support functions.

Reporting to the Director, Business Management & Optimization, you will lead initiatives that improve how Fund Administration operates through business transformation, process improvement, automation and artificial intelligence.

You will work closely with operations teams to understand business challenges, identify opportunities and translate ideas into practical solutions. You will take ownership from initial assessment through implementation, adoption and measurement of results, partnering with business, technology and AI teams

What will you do?

Lead transformation, AI and automation initiatives from problem definition and business case development through delivery, implementation and adoption.
Evaluate opportunities and recommend appropriate solutions, including process redesign, analytics, automation or AI, based on business value, feasibility and risk.
Translate business needs into clear requirements, process maps, user stories and acceptance criteria to support development and testing.
Develop practical solutions using approved tools, where appropriate, and partner with technology and development teams on solutions requiring additional engineering, integration or production support.
Coordinate stakeholders, milestones, dependencies and decisions, taking ownership of progress and escalating issues with clear recommendations.
Work with relevant partners to meet requirements for data protection, information security, operational controls, testing and deployment.
Support implementation through user testing, training, documentation and clear arrangements for ongoing ownership and maintenance.
Establish baseline measures and track results, including time savings, capacity improvements, reduced errors, stronger controls and user adoption.
Introduce fresh perspectives, challenge existing approaches constructively and help colleagues identify practical applications of AI and automation.
Work collaboratively with Fund Accounting, AIS, Pricing, Tax Reporting, and Financial Reporting teams to understand pain points and develop solutions
Partner closely with the Data and Digital team to design, scope, and implement technology-driven solutions
Foster collaborative relationships across teams and functions to support initiative success

What will you need to succeed?

Must-have:

5+ years of operations experience in financial services, ideally in asset servicing or investment management
Demonstrated experience with project management and/or change management
Excellent communication and presentation skills
Tech-savvy with ability to easily learn new technologies
Self-starter mindset with high motivation and initiative
Ability to work effectively with cross-functional teams and multiple stakeholders

Demonstrated leadership potential with ability to influence without direct authority

Nice-to-have:

A CPA, CFA designation or MBA.
Consulting background or Big 4 experience (Deloitte, PwC, EY, KPMG)
Hands-on experience with Python, SQL, APIs, workflow automation or low-code development platforms.
Experience applying generative AI to business processes, including evaluating output quality, limitations and appropriate human review.
Experience with AI or emerging technology implementation
Knowledge of fund administration systems and processes
Project management certification (PMP)
Change management certification
Background in regulatory compliance or risk management within financial services
Experience collaborating with data science or technology teams

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

High-visibility role working with senior leadership across the organization
Opportunity to drive meaningful operational transformation and innovation
Exposure to cutting-edge technologies including AI and automation
Diverse, challenging work spanning multiple operational areas and technology partnerships
Ability to influence strategy and shape the future of Fund Administration operations
Team development and mentoring opportunities
Involvement in strategic initiatives with significant business impact
Competitive compensation and comprehensive Total Rewards Program including bonuses and flexible benefits
Professional development opportunities in emerging technologies and change management

Job Skills

Accounting, Change Management, Coaching Others, Customer Service Management, Financial Accounting Systems, Financial Risk Management (FRM), Operational Delivery, Process Management, Risk Management, Talent Management

Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Contract (Fixed Term)

Pay Type:

Salaried

Posted Date:

2026-11-02

Application Deadline:

2026-11-16

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Compensation for this position (including salary and discretionary/variable payments) will be determined by factors, including but not limited to candidate's experience, skills, registration status, performance, individual goals, market conditions, and business needs.

Pay Range

The expected pay range for this position is:

$67,000.00 - $110,000.00

The pay range provided is for the primary work location referenced in the Additional Job Details section of this job posting. Pay ranges may differ based on location. If the posting lists multiple job locations, a recruiter can confirm availability of the role and the relevant pay range for the additional locations listed. RBC supports pay transparency and we strive to ensure all pay ranges are competitive, fair, and equitable.

You have the potential to earn RBC's discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided that business meets its performance targets and you meet your individual goals.

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Apply About employer

More about this job

Responsibilities

You will lead business transformation, AI, and automation initiatives to improve Fund Administration operations by identifying opportunities and translating them into practical solutions. This role involves coordinating stakeholders, managing project milestones, and partnering with technology teams to implement and measure the success of these operational improvements.

Requirements

Candidates must have at least 5 years of operations experience in financial services, specifically in asset servicing or investment management. Strong project management skills, technical proficiency, and the ability to influence cross-functional teams are essential for success in this role.

Skills

Operations management
Project management
Change management
Business transformation
Process improvement
Automation
Artificial intelligence
Financial services
Asset servicing
Investment management
Communication skills
Presentation skills
Stakeholder management
Data analysis
Risk management
Regulatory compliance

Benefits

Competitive compensation
Comprehensive total rewards program
Bonuses
Flexible benefits
Professional development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Business Management
Optimization
Fund Administration
Automation
Artificial Intelligence
Project Management
Change Management
Financial Services
Asset Servicing
Investment Management
Python
SQL
APIs
Low-code development
Generative AI
CPA
CFA
MBA
PMP
Regulatory Compliance
Risk Management
Data Science
Operational Controls
Process Redesign
User Stories
Stakeholder Management
Business Case Development
Digital Transformation
Financial Reporting
Tax Reporting

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