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Added 12 mins ago
A
Spécialiste Intégration Multi-Systèmes / Multi-System Specialist
Airbus
Mirabel, QC · Montreal, QC
- Full-time
Le programme d'avions commerciaux A220 recherche spécialiste en intégration multi-systèmes au sein de notre Centre de compétences en ingénierie système (ABIY) basée à Mirabel (Québec,…
Added 12 mins ago
Project Manager - International Fan Engagement
EXL
Canada
…with cross-functional teams. The successful candidate will lead projects from initiation to completion, ensuring the delivery of high-quality marketing campaigns and initiatives that align…
Added 12 mins ago
H
Responsable de l'installation et de la mise en service/Installation and Commissioning Lead
Hitachi
Montreal, QC · (HE)Office_QC, Saint-Laurent
- Full-time
…à la fiabilité du réseau, à la qualité de l'énergie et à l'intégration de technologies qui soutiennent l'évolution du secteur énergétique. Vous jouerez un rôle clé dans le succès de projets…
Added 12 mins ago
SS
Resident Engagement Manager
Sienna Senior Living
Belleville, ON
- Full-time
Lead and improve the welcome program for new residents, facilitating their integration and sense of belonging within the community
Added 12 mins ago
M
Senior Developer, Rapid Innovation Development
MNP
AB · Calgary, AB
- Full-time
Lead the architecture, design and hands-on development of rapid software experiments, prototypes and MVPs, from initial concept through user validation and transition recommendations
Added 27 mins ago
PC
Senior Specialist - Project Manager
Parkland Corporation
Calgary, AB
- Full-time
The Lead Specialist - Project Manager is a senior-level delivery leader representing the IT PMO Shared Services team. This role leads complex, cross-functional technology and business…
Added 27 mins ago
Process Improvement Coordinator
Hydro One Networks Inc
Toronto, ON
…investment information to support management decision-making. Lead initiatives involving investment planning, resource utilization, portfolio management…
Added 27 mins ago
SH
Respiratory Therapy Educator - Full Time
Southlake Health Community
Newmarket, ON · Southlake Health
- Full-time
Lead the integration of evidence-based practice into policies, guidelines, and standards of Care for RT practice and interprofessional care in partnership with the organization’s leadership.
Added 42 mins ago
TS
R56790 Business Analyst III - Artificial Intelligence
TD SYNNEX Canada ULC
ON · Mississauga, Ontario
- Full-time
The Business Systems Analyst – Artificial Intelligence is a key role dedicated to driving the adoption and integration of AI technologies with the enterprise ERP system within the…
Added 42 mins ago
ZB
Master Data Governance Lead Analyst
Zimmer Biomet Canada, Inc
Mississauga, ON
- Other
…operational support for user tickets and email inquiries, the lead coordinates requirements gathering, functional solution design, and ongoing maintenance of the SAP MDG…
Added 42 mins ago
F
Coordonateur·trice au succès client / Customer Success Coordinator
Fundica
Montreal, QC
- Full-time
…client. Vous serez à l'écoute de nos clients, vous gérerez l'intégration et la formation, puis vous ferez progresser leur satisfaction, leur fidélisation et leur croissance à long…
Added 42 mins ago
CI
Director of Marketing, Defence
Calian in Space & Technology
Ottawa, ON
- Full-time
Lead marketing integration planning and execution activities related to future acquisitions.
Added 42 mins ago
LU
Director, Talent , Human Resources & Organizational Development
Laurentian University/Université Laurentienne
Sudbury, ON
- Temporary
Formulates comprehensive onboarding and integration workflows for new hires and transfers, ensuring access to necessary resources for seamless university integration.
Added 42 mins ago
MN
Communications Consultant
Matchtech North America
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Lead the design of complex communications systems, including fibre backbone networks, CCTV, access control, public address, telephony, passenger signage, radio, intrusion detection, fare…
Added 42 mins ago
E
Technical Architect
enableIT
Toronto, ON
- Contract
Lead detailed design of enterprise-level technology projects from inception to production. Supervise configuration, quality assurance, testing, and deployment
Added 57 mins ago
Construction Director
JDS Energy & Mining
Saskatoon, SK
The Construction Director will lead multidisciplinary construction teams and oversee contractors, subcontractors, and construction management personnel throughout all phases of project…
Added 57 mins ago
Construction Director
JDS Energy & Mining
Vancouver, BC
The Construction Director will lead multidisciplinary construction teams and oversee contractors, subcontractors, and construction management personnel throughout all phases of project…
Added 57 mins ago
OH
Specialist, System Strategy, Planning, Design and Implementation
Ontario Health
Thunder Bay, ON
- Full-time
…plans, project plans and budget allocations for planning and integration…
Added 57 mins ago
C
AI Transformation Lead
commonsku
Remote, Canada
- $130,000 to $160,000 CAD / year
- Full-time
- Remote
We’re growing - and we’re hiring an AI Transformation Lead to join our team! In this role, you’ll help us lead commonsku’s internal AI transformation as an embedded internal consultant and…
Added 57 mins ago
MD
Chief Operations Officer - Core Operations Director
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Lead the Bureau in efforts to protect, maintain, and improve public health.
Added 57 mins ago
P
Business Unit Controller / Contrôleur ou contrôleuse d’unité d’affaires
PartnerOne
Canada
- Full-time
Lead the monthly, quarterly, and annual closing processes, including revenue recognition, accruals, reconciliations, and preparation of financial statements.
Added 57 mins ago
T
Senior Project Manager (Bilingual)
ThoughtStorm
Ottawa, ON
- Part-time
Seeking an experienced Senior Project Manager to lead the implementation of complex technology infrastructure projects.
Added 57 mins ago
AS
Devops Engineer - Cloud Migration
Apex Systems
Toronto, ON
- $45 to $49 USD / hour
- Full-time
Cloud Migration: Lead and execute the migration of applications to the cloud, with a strong emphasis on OpenShift and Azure platforms.
Added 57 mins ago
CS
Sr. SAS Administrator (Azure)
Confiar Services
Toronto, ON
- Contract
This role will serve as a technical lead for SAS platform operations, infrastructure optimization, automation, and production support.
Added 57 mins ago
TP
Director, Terminal Experience and Groundside Services
Toronto Pearson International Airport
Mississauga, ON
- Full-time
…operating model defined by real-time decision-making, digital integration, cross-functional service delivery, stronger resilience and a significantly improved passenger…

RBC

Manager, Business Management & Optimization

Toronto, ON, Canada

$67,000.00 - $110,000.00 · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $67,000.00 - $110,000.00
Job type: Full-time
Apply by: Nov 16, 2026
Experience: 5+ years of operations experience in financial services, ideally in asset servicing or investment management
Posting language: English
Posted: Nov 2, 2026

Original job description

Job Description

What is the Opportunity

RBC Investor Services delivers critical services to the Investment Management and Broker/Dealer industries, including Trusteeship, Recordkeeping, Fund Accounting, and operational support functions.

Reporting to the Director, Business Management & Optimization, you will lead initiatives that improve how Fund Administration operates through business transformation, process improvement, automation and artificial intelligence.

You will work closely with operations teams to understand business challenges, identify opportunities and translate ideas into practical solutions. You will take ownership from initial assessment through implementation, adoption and measurement of results, partnering with business, technology and AI teams

What will you do?

Lead transformation, AI and automation initiatives from problem definition and business case development through delivery, implementation and adoption.
Evaluate opportunities and recommend appropriate solutions, including process redesign, analytics, automation or AI, based on business value, feasibility and risk.
Translate business needs into clear requirements, process maps, user stories and acceptance criteria to support development and testing.
Develop practical solutions using approved tools, where appropriate, and partner with technology and development teams on solutions requiring additional engineering, integration or production support.
Coordinate stakeholders, milestones, dependencies and decisions, taking ownership of progress and escalating issues with clear recommendations.
Work with relevant partners to meet requirements for data protection, information security, operational controls, testing and deployment.
Support implementation through user testing, training, documentation and clear arrangements for ongoing ownership and maintenance.
Establish baseline measures and track results, including time savings, capacity improvements, reduced errors, stronger controls and user adoption.
Introduce fresh perspectives, challenge existing approaches constructively and help colleagues identify practical applications of AI and automation.
Work collaboratively with Fund Accounting, AIS, Pricing, Tax Reporting, and Financial Reporting teams to understand pain points and develop solutions
Partner closely with the Data and Digital team to design, scope, and implement technology-driven solutions
Foster collaborative relationships across teams and functions to support initiative success

What will you need to succeed?

Must-have:

5+ years of operations experience in financial services, ideally in asset servicing or investment management
Demonstrated experience with project management and/or change management
Excellent communication and presentation skills
Tech-savvy with ability to easily learn new technologies
Self-starter mindset with high motivation and initiative
Ability to work effectively with cross-functional teams and multiple stakeholders

Demonstrated leadership potential with ability to influence without direct authority

Nice-to-have:

A CPA, CFA designation or MBA.
Consulting background or Big 4 experience (Deloitte, PwC, EY, KPMG)
Hands-on experience with Python, SQL, APIs, workflow automation or low-code development platforms.
Experience applying generative AI to business processes, including evaluating output quality, limitations and appropriate human review.
Experience with AI or emerging technology implementation
Knowledge of fund administration systems and processes
Project management certification (PMP)
Change management certification
Background in regulatory compliance or risk management within financial services
Experience collaborating with data science or technology teams

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

High-visibility role working with senior leadership across the organization
Opportunity to drive meaningful operational transformation and innovation
Exposure to cutting-edge technologies including AI and automation
Diverse, challenging work spanning multiple operational areas and technology partnerships
Ability to influence strategy and shape the future of Fund Administration operations
Team development and mentoring opportunities
Involvement in strategic initiatives with significant business impact
Competitive compensation and comprehensive Total Rewards Program including bonuses and flexible benefits
Professional development opportunities in emerging technologies and change management

Job Skills

Accounting, Change Management, Coaching Others, Customer Service Management, Financial Accounting Systems, Financial Risk Management (FRM), Operational Delivery, Process Management, Risk Management, Talent Management

Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Contract (Fixed Term)

Pay Type:

Salaried

Posted Date:

2026-11-02

Application Deadline:

2026-11-16

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Compensation for this position (including salary and discretionary/variable payments) will be determined by factors, including but not limited to candidate's experience, skills, registration status, performance, individual goals, market conditions, and business needs.

Pay Range

The expected pay range for this position is:

$67,000.00 - $110,000.00

The pay range provided is for the primary work location referenced in the Additional Job Details section of this job posting. Pay ranges may differ based on location. If the posting lists multiple job locations, a recruiter can confirm availability of the role and the relevant pay range for the additional locations listed. RBC supports pay transparency and we strive to ensure all pay ranges are competitive, fair, and equitable.

You have the potential to earn RBC's discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided that business meets its performance targets and you meet your individual goals.

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

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More about this job

Responsibilities

You will lead business transformation, AI, and automation initiatives to improve Fund Administration operations by identifying opportunities and translating them into practical solutions. This role involves coordinating stakeholders, managing project milestones, and partnering with technology teams to implement and measure the success of these operational improvements.

Requirements

Candidates must have at least 5 years of operations experience in financial services, specifically in asset servicing or investment management. Strong project management skills, technical proficiency, and the ability to influence cross-functional teams are essential for success in this role.

Skills

Operations management
Project management
Change management
Business transformation
Process improvement
Automation
Artificial intelligence
Financial services
Asset servicing
Investment management
Communication skills
Presentation skills
Stakeholder management
Data analysis
Risk management
Regulatory compliance

Benefits

Competitive compensation
Comprehensive total rewards program
Bonuses
Flexible benefits
Professional development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Business Management
Optimization
Fund Administration
Automation
Artificial Intelligence
Project Management
Change Management
Financial Services
Asset Servicing
Investment Management
Python
SQL
APIs
Low-code development
Generative AI
CPA
CFA
MBA
PMP
Regulatory Compliance
Risk Management
Data Science
Operational Controls
Process Redesign
User Stories
Stakeholder Management
Business Case Development
Digital Transformation
Financial Reporting
Tax Reporting

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