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Added 9 mins ago
D
Sr. Program Manager
d1g1t
Toronto, ON
- Full-time
As Senior Program Manager, you'll own the relationship and the delivery for d1g1t's most strategic clients. You'll be the senior leader who owns that process end-to-end: from scoping and…
Added 9 mins ago
S
Senior Treasury Analyst
Seaspan
North Vancouver, BC
- Full-time
The Senior Financial Analyst will support the Treasury Manager in managing the company’s cash flow, banking relationships, and financial risk exposures. This role focuses on cash…
Added 9 mins ago
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Sourcing Manager, Marketing Category
BMO
Toronto, ON · YNG
- Full-time
The Sourcing Manager leads competitive sourcing events, supplier selection, due diligence, negotiation, contracting activities, and category initiatives while applying BMO's procurement,…
Added 9 mins ago
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Sourcing Associate, Human Resources Category
BMO
Toronto, ON · YNG
- Full-time
…trusted advisor to stakeholders on project deliverables, analyzes financial and supplier risk considerations, and applies category and market knowledge to deliver value, manage cost and…
Added 9 mins ago
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Manager, Valuations & Modelling
BDO
Toronto, ON
- Full-time
BDO Canada LLP is seeking a Manager to join our Valuations & Modelling team in Toronto. We are looking for dynamic candidates with strong technical valuation expertise and financial…
Added 9 mins ago
SD
Specialist, Bilingual Patient Care
Shoppers Drug Mart
Mississauga, ON
- Full-time
…collaboratively with other Patient Care Specialists and a Case Manager/Field Case Manager for a designated territory, dependent on the program. The superior end to end support provided by…
Added 9 mins ago
Private Equity Supervisor
HS Financial Technologies
Halifax, NS
A Private Equity Supervisor is required to execute their role within the guidelines and procedures provided by HS Financial Technologies and under the supervision and guidance of a Private…
Added 9 mins ago
Private Equity Manager
HS Financial Technologies
Halifax, NS
A Private Equity Manager will be required to manage the closed end fund accounting process within the guidelines and procedures provided by HS Financial Technologies and under the…
Added 9 mins ago
TP
Gestionnaire, finance commerciale (approvisionnement) / Commercial Finance Manager, Supply Chain
Turning Point Brands Canada
Laval, QC
- Full-time
Added 9 mins ago
Trade Spend Analyst
ACCO Brands
Mississauga, ON
ACCO Brands is seeking a Trade Spend Analyst to join the North America Finance team reporting to the Finance Manager, Decision Support. This role will support the management and execution…
Added 9 mins ago
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Accounting Clerk 1 - Industrial
Graham
Fort Saskatchewan, AB
- Full-time
Graham is actively recruiting an Accounting Clerk to support our Industrial Group. Reporting to the Operations Finance Manager, this role provides accounting and transactional support for…
Added 9 mins ago
BH
Trouble Program Manager 2
BC Hydro
Surrey, BC
- $131,100 to $165,800 CAD / year
- Full-time
Reporting to the M3 Manager, Trouble and Operational Support, this position is responsible for leading operational and performance reporting for the Trouble and Storm Programs. The…
Added 24 mins ago
Programmatic Manager
WPP Media
Toronto, ON
Work across different platforms including trading (DSPs), financial (MediaOcean), proprietary tools and analytics/reporting
Added 24 mins ago
ST
Manager, Investor Services
SS&C Technologies
Toronto, ON
- Full-time
SS&C is a leading provider of mission-critical, AI-powered technology and services empowering financial services and healthcare organizations to work smarter, faster, and securely. Founded…
Added 24 mins ago
ST
Manager, Investor Services
SS&C Technologies
Mississauga, ON · Toronto, ON
- Full-time
SS&C is a leading provider of mission-critical, AI-powered technology and services empowering financial services and healthcare organizations to work smarter, faster, and securely. Founded…
Added 24 mins ago
B
Personal Banking Associate
BMO
Burnaby, BC
- Full-time
…Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through…
Added 24 mins ago
K
Project Engineer/Analyst
Kinectrics
Tiverton, NS
- Full-time
Reports to: Section Manager, Bruce Site Engineering Projects
Added 24 mins ago
TI
Oracle EPM Developer
Tekgence Inc
Mississauga, ON
- Contract
…expertise in: Oracle EPBCS/PBCS Groovy scripting Calculation Manager and Calc Scripts EPM Automate scripting and batch automation Data integrations and metadata management Experience with…
Added 24 mins ago
PF
Finance Manager
People First HR Services
Winnipeg, MB
- $70,000 to $75,000 CAD / year
- Full-time
Reporting directly to the Executive Director, the Manager of Finance is responsible for leading the financial operations of a well-established, community-focused organization. This position…
Added 24 mins ago
MI
Business Project Manager
Maarut Inc
Levis, QC
- Contract
Bilingual project manager with over 5 years of large-scale business project management, who has owned the plan, budget, schedule and closure of cross-functional projects involving business,…
Added 24 mins ago
TI
Marketing Manager
TekStaff IT Solutions
Toronto, ON · Greater Toronto Area, Canada
- Contract
TekStaff's Client has a current vacancy for a Marketing Manager
Added 24 mins ago
FI
Jr. Project Manager - Digital Marketing
FP Inc.
Toronto, ON
- $40 to $55 CAD / hour
- Contract
Strong experience with Excel, reporting, and insights
Added 24 mins ago
R
Senior Finance Manager
ResQ
Toronto, ON
- Full-time
Own the Accounting Function: Oversee daily accounting operations, financial reporting, and consolidation across all business entities.
Added 24 mins ago
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Business Development Manager
Grenke - GC Leasing Ontario Inc.
Mississauga, ON
- Full-time
Experience in B2B sales, ideally in leasing, financial services, or related industries.
Added 24 mins ago
VD
Senior Director, Strategic Initiatives & Execution (Office of the CEO)
Visual Defence
Richmond Hill, ON
- Full-time
Support financial planning, budgeting, and operational performance reviews.

RBC

Manager, Business Management & Optimization

Toronto, ON, Canada

$67,000.00 - $110,000.00 · Full-time

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Applications open in a new tab.

Job details

Pay: $67,000.00 - $110,000.00
Job type: Full-time
Apply by: Nov 16, 2026
Experience: 5+ years of operations experience in financial services, ideally in asset servicing or investment management
Posting language: English
Posted: Nov 2, 2026

Original job description

Job Description

What is the Opportunity

RBC Investor Services delivers critical services to the Investment Management and Broker/Dealer industries, including Trusteeship, Recordkeeping, Fund Accounting, and operational support functions.

Reporting to the Director, Business Management & Optimization, you will lead initiatives that improve how Fund Administration operates through business transformation, process improvement, automation and artificial intelligence.

You will work closely with operations teams to understand business challenges, identify opportunities and translate ideas into practical solutions. You will take ownership from initial assessment through implementation, adoption and measurement of results, partnering with business, technology and AI teams

What will you do?

Lead transformation, AI and automation initiatives from problem definition and business case development through delivery, implementation and adoption.
Evaluate opportunities and recommend appropriate solutions, including process redesign, analytics, automation or AI, based on business value, feasibility and risk.
Translate business needs into clear requirements, process maps, user stories and acceptance criteria to support development and testing.
Develop practical solutions using approved tools, where appropriate, and partner with technology and development teams on solutions requiring additional engineering, integration or production support.
Coordinate stakeholders, milestones, dependencies and decisions, taking ownership of progress and escalating issues with clear recommendations.
Work with relevant partners to meet requirements for data protection, information security, operational controls, testing and deployment.
Support implementation through user testing, training, documentation and clear arrangements for ongoing ownership and maintenance.
Establish baseline measures and track results, including time savings, capacity improvements, reduced errors, stronger controls and user adoption.
Introduce fresh perspectives, challenge existing approaches constructively and help colleagues identify practical applications of AI and automation.
Work collaboratively with Fund Accounting, AIS, Pricing, Tax Reporting, and Financial Reporting teams to understand pain points and develop solutions
Partner closely with the Data and Digital team to design, scope, and implement technology-driven solutions
Foster collaborative relationships across teams and functions to support initiative success

What will you need to succeed?

Must-have:

5+ years of operations experience in financial services, ideally in asset servicing or investment management
Demonstrated experience with project management and/or change management
Excellent communication and presentation skills
Tech-savvy with ability to easily learn new technologies
Self-starter mindset with high motivation and initiative
Ability to work effectively with cross-functional teams and multiple stakeholders

Demonstrated leadership potential with ability to influence without direct authority

Nice-to-have:

A CPA, CFA designation or MBA.
Consulting background or Big 4 experience (Deloitte, PwC, EY, KPMG)
Hands-on experience with Python, SQL, APIs, workflow automation or low-code development platforms.
Experience applying generative AI to business processes, including evaluating output quality, limitations and appropriate human review.
Experience with AI or emerging technology implementation
Knowledge of fund administration systems and processes
Project management certification (PMP)
Change management certification
Background in regulatory compliance or risk management within financial services
Experience collaborating with data science or technology teams

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

High-visibility role working with senior leadership across the organization
Opportunity to drive meaningful operational transformation and innovation
Exposure to cutting-edge technologies including AI and automation
Diverse, challenging work spanning multiple operational areas and technology partnerships
Ability to influence strategy and shape the future of Fund Administration operations
Team development and mentoring opportunities
Involvement in strategic initiatives with significant business impact
Competitive compensation and comprehensive Total Rewards Program including bonuses and flexible benefits
Professional development opportunities in emerging technologies and change management

Job Skills

Accounting, Change Management, Coaching Others, Customer Service Management, Financial Accounting Systems, Financial Risk Management (FRM), Operational Delivery, Process Management, Risk Management, Talent Management

Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Contract (Fixed Term)

Pay Type:

Salaried

Posted Date:

2026-11-02

Application Deadline:

2026-11-16

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Compensation for this position (including salary and discretionary/variable payments) will be determined by factors, including but not limited to candidate's experience, skills, registration status, performance, individual goals, market conditions, and business needs.

Pay Range

The expected pay range for this position is:

$67,000.00 - $110,000.00

The pay range provided is for the primary work location referenced in the Additional Job Details section of this job posting. Pay ranges may differ based on location. If the posting lists multiple job locations, a recruiter can confirm availability of the role and the relevant pay range for the additional locations listed. RBC supports pay transparency and we strive to ensure all pay ranges are competitive, fair, and equitable.

You have the potential to earn RBC's discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided that business meets its performance targets and you meet your individual goals.

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

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More about this job

Responsibilities

You will lead business transformation, AI, and automation initiatives to improve Fund Administration operations by identifying opportunities and translating them into practical solutions. This role involves coordinating stakeholders, managing project milestones, and partnering with technology teams to implement and measure the success of these operational improvements.

Requirements

Candidates must have at least 5 years of operations experience in financial services, specifically in asset servicing or investment management. Strong project management skills, technical proficiency, and the ability to influence cross-functional teams are essential for success in this role.

Skills

Operations management
Project management
Change management
Business transformation
Process improvement
Automation
Artificial intelligence
Financial services
Asset servicing
Investment management
Communication skills
Presentation skills
Stakeholder management
Data analysis
Risk management
Regulatory compliance

Benefits

Competitive compensation
Comprehensive total rewards program
Bonuses
Flexible benefits
Professional development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Business Management
Optimization
Fund Administration
Automation
Artificial Intelligence
Project Management
Change Management
Financial Services
Asset Servicing
Investment Management
Python
SQL
APIs
Low-code development
Generative AI
CPA
CFA
MBA
PMP
Regulatory Compliance
Risk Management
Data Science
Operational Controls
Process Redesign
User Stories
Stakeholder Management
Business Case Development
Digital Transformation
Financial Reporting
Tax Reporting

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