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Added 6 mins ago
RM
Manager
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Ross Memorial Hospital (RMH) is an active, acute-care community hospital located in the heart of the City of Kawartha Lakes. Among our acute and continuing care services, our team cares for…
Added 6 mins ago
EA
Senior Manager, Global Travel
Electronic Arts (EA)
Vancouver, BC
- Full-time
Join us at Electronic Arts (EA), where our mission is to inspire the world to play. As Senior Manager, Global Travel, you will guide the strategic direction of our global travel function,…
Added 6 mins ago
S
13623 - Intermediate Accountant
S.U.C.C.E.S.S.
Vancouver, BC
- Full-time
- Temporary
…offices in BC, Ontario and internationally/abroad. We offer programs and services in the areas of immigration, newcomer settlement, English-language training, employment and…
Added 21 mins ago
WI
Senior Technical Manager, Project Management
WSP in Canada
SK · Saskatchewan, Canada
- Full-time
We are looking for an experienced Senior Project Manager to provide leadership for complex, multidisciplinary projects and programs. This role is responsible for overall project…
Added 21 mins ago
D
Manager, DT&PMI , Operational Due Diligence
Deloitte
Toronto, ON
- Full-time
As a Manager, you will work with clients across all industry sectors primarily during the pre-deal diligence stage within the M&A deal lifecycle, providing services including: operational…
Added 21 mins ago
WI
Senior Technical Manager, Project Management
WSP in Canada
Winnipeg, MB
- Full-time
We are looking for an experienced Senior Project Manager to provide leadership for complex, multidisciplinary projects and programs. This role is responsible for overall project…
Added 21 mins ago
YA
Bilingual French Inbound Customer Engagement Specialist- Hybrid
Yoh, A Day & Zimmermann Company
Vancouver, BC
- Contract
Quickly identifying potential escalations and immediately routing them to their manager for quick action
Added 21 mins ago
DG
Health, Safety and Environment (HSE Advisor)
Dexterra Group
Vancouver, BC
- Full-time
Reporting to the Sr. Manager, HSE, the HSE Advisor will mainly support Dexterra's Transit Operations portfolio and will be responsible for providing leadership, guidance, and technical…
Added 21 mins ago
A
Senior Systems Engineer
Aviso
Vancouver, BC
- $100,000 to $120,000 CAD / year
- Full-time
…to leadership, innovation, partnership, responsibility, and community. Working with talented and energetic professionals who exemplify our values every day, you will quickly notice that our…
Added 21 mins ago
CC
Project Manager (Fixed-Term 12 months)
Coast Capital
Surrey, BC
- Contract
As the Project Manager, you will support the achievement of business strategies by planning and managing complex projects involving multiple business units with multiple dependencies and…
Added 21 mins ago
S
Senior System Engineer
SCIEX
Vaughan, ON
- Full-time
…multiple technical disciplines within the engineering and science community, while following established guidelines, procedures, and design…
Added 21 mins ago
VF
Air Specialist (12-Month Contract)
Vancouver Fraser Port Authority
Vancouver, BC
- Contract
…on air quality and climate change matters. Working with the manager, climate action and air quality, they undertake air components of the Project and Environmental Review process. They also…
Added 21 mins ago
WI
Senior Technical Manager, Project Management
WSP in Canada
Saskatoon, SK
- Full-time
We are looking for an experienced Senior Project Manager to provide leadership for complex, multidisciplinary projects and programs. This role is responsible for overall project…
Added 21 mins ago
GG
Development Manager, Land Development
Great Gulf
Toronto, ON
- Full-time
Great Gulf is seeking an experienced Development Manager, Land Development to join our team in Toronto, ON.
Added 21 mins ago
FB
Produce Production Assistant Manager
Farm Boy Inc.
Toronto, ON
- $21.5 CAD / hour
- Full-time
The opportunity to support local neighbourhoods through our community programs.
Added 21 mins ago
WI
Senior Technical Manager, Project Management
WSP in Canada
Calgary, AB
- Full-time
We are looking for an experienced Senior Project Manager to provide leadership for complex, multidisciplinary projects and programs. This role is responsible for overall project…
Added 21 mins ago
W
(CAN) Overnight Assistant Manager
Walmart
New Glasgow, NS
- Full-time
…within Company policies and guidelines. Implements new store programs according to Company direction, while evaluating effectiveness to achieve successful results specifically related to…
Added 21 mins ago
Pearl Vision - Licensed Store Manager 2 - #S474 Toronto, ON
EssilorLuxottica Group
Toronto, ON
…they need. Consider working for a Pearle Vision right in your community. We look for employees who are creative, energetic, and people focused looking for exciting opportunities in eye care…
Added 21 mins ago
AW
Senior Systems Engineer
Aviso Wealth
Remote, Canada
- $100,000 to $120,000 CAD / year
- Full-time
- Remote
…to leadership, innovation, partnership, responsibility, and community. Working with talented and energetic professionals who exemplify our values every day, you will quickly notice that our…
Added 21 mins ago
Manager, Product Management
The Canada Life Assurance Company
London, ON · Toronto, ON
Reporting to the Director, Product Management, the Manager, Product Management will serve as a subject matter expert for segregated fund products and solutions within Individual wealth.…
Added 21 mins ago
RT
Conseiller(ère) principal(e), Ingénierie / Senior Advisor, Engineering
Rio Tinto
Laterriere
- Full-time
Intégrer et prioriser, avec l’Engineering Manager, les études, scénarios, investissements et décisions techniques liés à l’exploitation, à la fermeture et à la réhabilitation des…
Added 22 mins ago
WI
Senior Technical Manager, Project Management
WSP in Canada
AB · Edmonton, AB
- Full-time
We are looking for an experienced Senior Project Manager to provide leadership for complex, multidisciplinary projects and programs. This role is responsible for overall project…
Added 22 mins ago
M
Manager, External Financial Advisory
MNP
Calgary, AB
- Full-time
Make an impact with our External Financial Advisory team as a Manager. This diverse team of professionals directly contributes to the success of the firm by supporting external clients. As…
Added 37 mins ago
YO
F Class Driver & OP Staff
YMCA of Greater Toronto
Torrance, ON
- Part-time
YMCA Camping and Outdoor Education offers outdoor experiences that foster personal growth and build community. After taking part in our programs, children and youth return home more…
Added 37 mins ago
W
Advisor Team & Culture (Maternity Leave Coverage up to 18 months)
WinSport
Calgary, AB
- Full-time
Contribute to organization-wide initiatives and special projects as assigned by the Manager, T&C (volunteer & uniform programs etc)

RBC

Manager, Business Management & Optimization

Toronto, ON, Canada

$67,000.00 - $110,000.00 · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $67,000.00 - $110,000.00
Job type: Full-time
Apply by: Nov 16, 2026
Experience: 5+ years of operations experience in financial services, ideally in asset servicing or investment management
Posting language: English
Posted: Nov 2, 2026

Original job description

Job Description

What is the Opportunity

RBC Investor Services delivers critical services to the Investment Management and Broker/Dealer industries, including Trusteeship, Recordkeeping, Fund Accounting, and operational support functions.

Reporting to the Director, Business Management & Optimization, you will lead initiatives that improve how Fund Administration operates through business transformation, process improvement, automation and artificial intelligence.

You will work closely with operations teams to understand business challenges, identify opportunities and translate ideas into practical solutions. You will take ownership from initial assessment through implementation, adoption and measurement of results, partnering with business, technology and AI teams

What will you do?

Lead transformation, AI and automation initiatives from problem definition and business case development through delivery, implementation and adoption.
Evaluate opportunities and recommend appropriate solutions, including process redesign, analytics, automation or AI, based on business value, feasibility and risk.
Translate business needs into clear requirements, process maps, user stories and acceptance criteria to support development and testing.
Develop practical solutions using approved tools, where appropriate, and partner with technology and development teams on solutions requiring additional engineering, integration or production support.
Coordinate stakeholders, milestones, dependencies and decisions, taking ownership of progress and escalating issues with clear recommendations.
Work with relevant partners to meet requirements for data protection, information security, operational controls, testing and deployment.
Support implementation through user testing, training, documentation and clear arrangements for ongoing ownership and maintenance.
Establish baseline measures and track results, including time savings, capacity improvements, reduced errors, stronger controls and user adoption.
Introduce fresh perspectives, challenge existing approaches constructively and help colleagues identify practical applications of AI and automation.
Work collaboratively with Fund Accounting, AIS, Pricing, Tax Reporting, and Financial Reporting teams to understand pain points and develop solutions
Partner closely with the Data and Digital team to design, scope, and implement technology-driven solutions
Foster collaborative relationships across teams and functions to support initiative success

What will you need to succeed?

Must-have:

5+ years of operations experience in financial services, ideally in asset servicing or investment management
Demonstrated experience with project management and/or change management
Excellent communication and presentation skills
Tech-savvy with ability to easily learn new technologies
Self-starter mindset with high motivation and initiative
Ability to work effectively with cross-functional teams and multiple stakeholders

Demonstrated leadership potential with ability to influence without direct authority

Nice-to-have:

A CPA, CFA designation or MBA.
Consulting background or Big 4 experience (Deloitte, PwC, EY, KPMG)
Hands-on experience with Python, SQL, APIs, workflow automation or low-code development platforms.
Experience applying generative AI to business processes, including evaluating output quality, limitations and appropriate human review.
Experience with AI or emerging technology implementation
Knowledge of fund administration systems and processes
Project management certification (PMP)
Change management certification
Background in regulatory compliance or risk management within financial services
Experience collaborating with data science or technology teams

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

High-visibility role working with senior leadership across the organization
Opportunity to drive meaningful operational transformation and innovation
Exposure to cutting-edge technologies including AI and automation
Diverse, challenging work spanning multiple operational areas and technology partnerships
Ability to influence strategy and shape the future of Fund Administration operations
Team development and mentoring opportunities
Involvement in strategic initiatives with significant business impact
Competitive compensation and comprehensive Total Rewards Program including bonuses and flexible benefits
Professional development opportunities in emerging technologies and change management

Job Skills

Accounting, Change Management, Coaching Others, Customer Service Management, Financial Accounting Systems, Financial Risk Management (FRM), Operational Delivery, Process Management, Risk Management, Talent Management

Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Contract (Fixed Term)

Pay Type:

Salaried

Posted Date:

2026-11-02

Application Deadline:

2026-11-16

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Compensation for this position (including salary and discretionary/variable payments) will be determined by factors, including but not limited to candidate's experience, skills, registration status, performance, individual goals, market conditions, and business needs.

Pay Range

The expected pay range for this position is:

$67,000.00 - $110,000.00

The pay range provided is for the primary work location referenced in the Additional Job Details section of this job posting. Pay ranges may differ based on location. If the posting lists multiple job locations, a recruiter can confirm availability of the role and the relevant pay range for the additional locations listed. RBC supports pay transparency and we strive to ensure all pay ranges are competitive, fair, and equitable.

You have the potential to earn RBC's discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided that business meets its performance targets and you meet your individual goals.

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Join our Talent Community

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Apply About employer

More about this job

Responsibilities

You will lead business transformation, AI, and automation initiatives to improve Fund Administration operations by identifying opportunities and translating them into practical solutions. This role involves coordinating stakeholders, managing project milestones, and partnering with technology teams to implement and measure the success of these operational improvements.

Requirements

Candidates must have at least 5 years of operations experience in financial services, specifically in asset servicing or investment management. Strong project management skills, technical proficiency, and the ability to influence cross-functional teams are essential for success in this role.

Skills

Operations management
Project management
Change management
Business transformation
Process improvement
Automation
Artificial intelligence
Financial services
Asset servicing
Investment management
Communication skills
Presentation skills
Stakeholder management
Data analysis
Risk management
Regulatory compliance

Benefits

Competitive compensation
Comprehensive total rewards program
Bonuses
Flexible benefits
Professional development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Business Management
Optimization
Fund Administration
Automation
Artificial Intelligence
Project Management
Change Management
Financial Services
Asset Servicing
Investment Management
Python
SQL
APIs
Low-code development
Generative AI
CPA
CFA
MBA
PMP
Regulatory Compliance
Risk Management
Data Science
Operational Controls
Process Redesign
User Stories
Stakeholder Management
Business Case Development
Digital Transformation
Financial Reporting
Tax Reporting

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