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Added 10 mins ago
F
Technical and Regulatory Specialist
FluksAqua
Ottawa, ON
- Full-time
ID de l'offre REF65152B Date de publication 11/02/2026 Location Canada Category Opérations / Exploitation & Maintenance
Added 10 mins ago
AB
Quality Supervisor
Amphenol Borisch Technologies
London, ON
- Full-time
Benefits We Offer: At Amphenol Borisch Technologies, we provide a wide range of benefits for our permanent full-time employees. Highlights include:
Added 10 mins ago
PH
Clinical Trials Nurse Coordinator, Research Clinical Trials - BC Cancer - Vancouver
Provincial Health Services Authority
Vancouver, BC
- Full-time
…their abilities to complete trial activities. CTNCs take the lead on setting up trials at BC Cancer as well as participate in audits and inspections. A CTNC excels in critical thinking,…
Added 10 mins ago
TO
Engineering Manager
Town of Pelham
Fonthill, ON
- Full-time
Assist with the development and implementation of the Town’s Asset Management Plan and lead the department’s activities associated with the plan, including coordination with the Town’s GIS…
Added 10 mins ago
P&
Operations Strategy, Sr Manager/Gestionnaire principal, stratégie des opérations
Pratt & Whitney
Longueuil, QC
- Full-time
Titre du poste: Gestionnaire principal, stratégie des opérations
Added 10 mins ago
KG
Production / Application Support Engineer (Level 3/4)
K&K Global Talent Solutions INC.
Quebec, QC
- Full-time
ITIL Service Delivery: Actively lead Incident, Problem, and Change Management pipelines, driving root-cause analysis (RCA) and ensuring safe production deployments.
Added 10 mins ago
MF
Controller
McAlpine Ford Lincoln Sales Ltd
Aurora, ON
- Full-time
Role Description The Controller is a full-time, on-site role based in Aurora, ON, responsible for overseeing the dealership’s financial operations and ensuring accurate, timely reporting.…
Added 11 mins ago
YO
Overnight Camp Counsellor
YMCA of Greater Toronto
Torrance, ON
- Part-time
The YMCA of Greater Toronto is a charity that ignites the potential in people, helping them grow, lead, and give back to their communities. We are committed to helping our employees reach…
Added 11 mins ago
WT
Senior Associate, Workforce Management
Wealthsimple Technologies
Remote, Canada
- $32.69 to $40.87 CAD / hour
- Full-time
- Remote
Every great client conversation at Wealthsimple starts with the right person being in the right place at the right time. That's workforce management, and it's a big part of how our Client…
Added 11 mins ago
RB
Senior Director, Technology Infrastructure Operations & Resiliency
Royal Bank of Canada
Toronto, ON
- Full-time
As the Senior Director, Technology Infrastructure Operations & Resiliency, you will lead the shift of Royal Bank of Canada's Technology Operations & Resiliency (TOR) team to a proactive,…
Added 11 mins ago
RB
Lead Automation Engineer
Royal Bank of Canada
Toronto, ON
- Full-time
We are seeking an exceptional Principal Engineer to lead the design, development, and implementation of AI-driven software development lifecycle and intelligent automation solutions. This…
Added 25 mins ago
RD
FireSmart Coordinator
Regional District of Kitimat-Stikine
Canada
- Full-time
The Regional District of Kitimat-Stikine is pleased to announce they are searching for a Temporary full-time FireSmart Coordinator to join their dedicated team. This position offers a…
Added 25 mins ago
IH
Project Lead | Evaluation
Interior Health Authority
Kelowna, BC
- Part-time
Interior Health is looking for an experienced Project Lead, Evaluation to join our team on a Part-time term basis that is expected to last until October 2027.
Added 25 mins ago
R
Ingénieur Manufacturier Senior - Réparation de composants / Senior Manufacturing Engineer - Componen
Rolls-Royce
Montreal, QC
- Full-time
…vous serez responsable de fournir un soutien technique aux opérations et exécuter des activités d'ingénierie de fabrication pour développer, maintenir et améliorer continuellement les…
Added 26 mins ago
AE
AE - Associate Selling Team Leader (Associate Manager)
American Eagle Outfitters
Edmonton, AB
- Full-time
As the full-time Associate Selling Team Leader, you are the Store Team Leader's "go-to" in developing and implementing the business strategy and leading the daily operations of the store.…
Added 40 mins ago
OT
Food Service Supervisor
One Therapy Network
Victoria, BC
- Full-time
A&W in Victoria is seeking reliable, experienced Food Service Supervisors to join our leadership team in a full-time, permanent role. This opportunity is well suited to individuals who…
Added 55 mins ago
CH
Food & Beverage Manager
CMH Heli-Skiing & Summer Adventures
BC · British Columbia, Canada
- Full-time
We work hard, we play hard, and we have the best time doing it. Our mission is to guide our staff and guests through life-changing mountain experiences, and our vision is to be recognized…
Added 55 mins ago
TT
Program Manager
TTM Technologies
Toronto, ON
- Full-time
The Program Manager is the primary point of accountability for assigned customer programs from quotation through full-scale production. This role coordinates engineering, manufacturing…
Added 55 mins ago
PH
Training Lead, BC Health Workday
Provincial Health Services Authority
BC · British Columbia, Canada
- Full-time
Reporting to the Manager, Communications and Training, the Training Lead is an innovator, knowledge translator, facilitator and change agent responsible for developing and delivering…
Added 55 mins ago
FF
Part-Time Sales Lead - Famous Footwear
Famous Footwear
ON · Greater St-Catharines-Niagara Metropolitan Area
- Part-time
…We provide education assistance of up to $7500 per year for full-time associates and provide opportunities for associates who want to grow their careers at our corporate offices.Employee…
Added 55 mins ago
PC
Manager, Processing - London, ON
Premier Canada Assurance
London, ON
- Full-time
We are looking for a Manager, Processing, to lead the day-to-day work of our Processing Team. You’ll make sure new business, renewals, endorsements, cancellations, policy issuance,…
Added 55 mins ago
BM
Supervisor, Snowmaking and Trail Maintenance - Winter- Full Time
Blue Mountain Resort
The Blue Mountains, ON
- Full-time
The Supervisor, Snowmaking and Trail Maintenance with the direction of the Manager; Slope Maintenance, will lead a dedicated group of staff on working various schedules 24 hours a day…
Added 55 mins ago
A
President - Alebex AI
Alebex
Vancouver, BC
- Full-time
This is a full-time, on-site role based in our Vancouver, BC office, five days a week, with occasional travel.
Added 55 mins ago
T
Senior Project Manager
TEKsystems
Ottawa, ON
- $95 to $120 CAD / hour
- Contract
…clients. Notre compétence en stratégie, conception, exécution et opérations libère la valeur de lentreprise par un éventail de solutions. Nous sommes une équipe de 80 000 personnes qui…
Added 55 mins ago
BS
General Manager
Blue Shock Executive Search
Calgary, AB
- $65,000 to $80,000 CAD / year
- Full-time
We’re looking for a strong, experienced General Manager to lead a high-volume, full-service restaurant with an established hospitality brand operating multiple locations across Canada and…

RBC

Manager, Business Management & Optimization

Toronto, ON, Canada

$67,000.00 - $110,000.00 · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $67,000.00 - $110,000.00
Job type: Full-time
Apply by: Nov 16, 2026
Experience: 5+ years of operations experience in financial services, ideally in asset servicing or investment management
Posting language: English
Posted: Nov 2, 2026

Original job description

Job Description

What is the Opportunity

RBC Investor Services delivers critical services to the Investment Management and Broker/Dealer industries, including Trusteeship, Recordkeeping, Fund Accounting, and operational support functions.

Reporting to the Director, Business Management & Optimization, you will lead initiatives that improve how Fund Administration operates through business transformation, process improvement, automation and artificial intelligence.

You will work closely with operations teams to understand business challenges, identify opportunities and translate ideas into practical solutions. You will take ownership from initial assessment through implementation, adoption and measurement of results, partnering with business, technology and AI teams

What will you do?

Lead transformation, AI and automation initiatives from problem definition and business case development through delivery, implementation and adoption.
Evaluate opportunities and recommend appropriate solutions, including process redesign, analytics, automation or AI, based on business value, feasibility and risk.
Translate business needs into clear requirements, process maps, user stories and acceptance criteria to support development and testing.
Develop practical solutions using approved tools, where appropriate, and partner with technology and development teams on solutions requiring additional engineering, integration or production support.
Coordinate stakeholders, milestones, dependencies and decisions, taking ownership of progress and escalating issues with clear recommendations.
Work with relevant partners to meet requirements for data protection, information security, operational controls, testing and deployment.
Support implementation through user testing, training, documentation and clear arrangements for ongoing ownership and maintenance.
Establish baseline measures and track results, including time savings, capacity improvements, reduced errors, stronger controls and user adoption.
Introduce fresh perspectives, challenge existing approaches constructively and help colleagues identify practical applications of AI and automation.
Work collaboratively with Fund Accounting, AIS, Pricing, Tax Reporting, and Financial Reporting teams to understand pain points and develop solutions
Partner closely with the Data and Digital team to design, scope, and implement technology-driven solutions
Foster collaborative relationships across teams and functions to support initiative success

What will you need to succeed?

Must-have:

5+ years of operations experience in financial services, ideally in asset servicing or investment management
Demonstrated experience with project management and/or change management
Excellent communication and presentation skills
Tech-savvy with ability to easily learn new technologies
Self-starter mindset with high motivation and initiative
Ability to work effectively with cross-functional teams and multiple stakeholders

Demonstrated leadership potential with ability to influence without direct authority

Nice-to-have:

A CPA, CFA designation or MBA.
Consulting background or Big 4 experience (Deloitte, PwC, EY, KPMG)
Hands-on experience with Python, SQL, APIs, workflow automation or low-code development platforms.
Experience applying generative AI to business processes, including evaluating output quality, limitations and appropriate human review.
Experience with AI or emerging technology implementation
Knowledge of fund administration systems and processes
Project management certification (PMP)
Change management certification
Background in regulatory compliance or risk management within financial services
Experience collaborating with data science or technology teams

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

High-visibility role working with senior leadership across the organization
Opportunity to drive meaningful operational transformation and innovation
Exposure to cutting-edge technologies including AI and automation
Diverse, challenging work spanning multiple operational areas and technology partnerships
Ability to influence strategy and shape the future of Fund Administration operations
Team development and mentoring opportunities
Involvement in strategic initiatives with significant business impact
Competitive compensation and comprehensive Total Rewards Program including bonuses and flexible benefits
Professional development opportunities in emerging technologies and change management

Job Skills

Accounting, Change Management, Coaching Others, Customer Service Management, Financial Accounting Systems, Financial Risk Management (FRM), Operational Delivery, Process Management, Risk Management, Talent Management

Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Contract (Fixed Term)

Pay Type:

Salaried

Posted Date:

2026-11-02

Application Deadline:

2026-11-16

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Compensation for this position (including salary and discretionary/variable payments) will be determined by factors, including but not limited to candidate's experience, skills, registration status, performance, individual goals, market conditions, and business needs.

Pay Range

The expected pay range for this position is:

$67,000.00 - $110,000.00

The pay range provided is for the primary work location referenced in the Additional Job Details section of this job posting. Pay ranges may differ based on location. If the posting lists multiple job locations, a recruiter can confirm availability of the role and the relevant pay range for the additional locations listed. RBC supports pay transparency and we strive to ensure all pay ranges are competitive, fair, and equitable.

You have the potential to earn RBC's discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided that business meets its performance targets and you meet your individual goals.

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Apply About employer

More about this job

Responsibilities

You will lead business transformation, AI, and automation initiatives to improve Fund Administration operations by identifying opportunities and translating them into practical solutions. This role involves coordinating stakeholders, managing project milestones, and partnering with technology teams to implement and measure the success of these operational improvements.

Requirements

Candidates must have at least 5 years of operations experience in financial services, specifically in asset servicing or investment management. Strong project management skills, technical proficiency, and the ability to influence cross-functional teams are essential for success in this role.

Skills

Operations management
Project management
Change management
Business transformation
Process improvement
Automation
Artificial intelligence
Financial services
Asset servicing
Investment management
Communication skills
Presentation skills
Stakeholder management
Data analysis
Risk management
Regulatory compliance

Benefits

Competitive compensation
Comprehensive total rewards program
Bonuses
Flexible benefits
Professional development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Business Management
Optimization
Fund Administration
Automation
Artificial Intelligence
Project Management
Change Management
Financial Services
Asset Servicing
Investment Management
Python
SQL
APIs
Low-code development
Generative AI
CPA
CFA
MBA
PMP
Regulatory Compliance
Risk Management
Data Science
Operational Controls
Process Redesign
User Stories
Stakeholder Management
Business Case Development
Digital Transformation
Financial Reporting
Tax Reporting

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