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Added 8 mins ago
Senior Actuarial Analyst, Large Accounts Pricing
Aviva
Markham, ON · Toronto, ON
Effectively communicate results of analyses to managers, underwriters, brokers, and senior management to deliver impactful solutions.
Added 8 mins ago
AG
Senior Manager, HR Operations
Altus Group
Toronto, ON
- Full-time
Reporting to the Senior HR Director, you will lead the evolution of HR Operations at Altus Group, building the processes, governance, technology and service practices needed to support our…
Added 8 mins ago
GeoComply Graduate Rotational Program (Technology)
GeoComply
Vancouver, BC
☐ AI and Automation: building tools that remove manual work
Added 8 mins ago
GeoComply Graduate Rotational Program (Customer, Growth, and Operations)
GeoComply
Vancouver, BC
☐ AI and Automation: building tools that remove manual work
Added 8 mins ago
AC
Senior Manager, Guest Communication & Engagement
Armstrong Collective
Vancouver, BC
- Full-time
Reporting to the Director, Guest Engagement & Experience Design, the Senior Manager, Guest Communication & Engagement is responsible for the strategy, governance, delivery, and continuous…
Added 23 mins ago
A
Senior QA Developer
AlgaeCal
Remote, Canada
- Full-time
- Remote
Why are you the best Senior QA Developer for this role? Give quantifiable examples of related achievements, especially around automation frameworks, CI/CD testing, defect reduction, flaky…
Added 23 mins ago
A
Senior QA Developer
AlgaeCal
Remote, Canada
- Full-time
- Remote
Why are you the best Senior QA Developer for this role? Give quantifiable examples of related achievements, especially around automation frameworks, CI/CD testing, defect reduction, flaky…
Added 23 mins ago
B
Senior Director, People Operations
Boldr
Remote, Canada
- Full-time
- Remote
As Senior Director, People Operations, you are the operational and governance backbone of Boldr's People function. You own the systems, rewards, and standards that let a five-country…
Added 23 mins ago
Head of Trading
Pembina Pipeline Corporation
Calgary, AB
As a senior commercial leader, the Head of Trading builds industry relationships, advises senior leadership on market opportunities and risks, and partners across the organization to…
Added 38 mins ago
LU
Director, Talent , Human Resources & Organizational Development
Laurentian University/Université Laurentienne
Sudbury, ON
- Temporary
…Learning Management Systems (LMS), Performance Management System, automation, and workflow redesigns to eliminate non-value steps and optimize…
Added 38 mins ago
TE
FinTech Data Engineer: Claude AI Workflow for Form ADV & FINTRX Analytics
The Essence Group
Canada
- Contract
We are seeking an expert Senior FinTech Data Engineer / AI Developer based in Canada or the United States to architect and build a repeatable, highly resilient wealth-management research…
Added 38 mins ago
KG
Technical Business Analyst
K&K Global Talent Solutions INC.
Montreal, QC
- Full-time
Broad based skills with Microsoft Office tools especially Word, PowerPoint and Excel at an advanced to expert level for automation, managing, and reporting on large data sets.
Added 38 mins ago
RH
Director of Operational Development
Robert Half
Toronto, ON · Greater Toronto and Hamilton Area, ON
- $130,000 to $150,000 CAD / year
- Full-time
Partner with the COO and senior leadership team to develop and execute operational strategies aligned with business objectives.
Added 38 mins ago
T
Senior Backend SDET
TechDoQuest
Canada
- Full-time
5+ years of experience in automation testing.
Added 53 mins ago
Manager, Payroll & Benefits
YMCA of Northeastern Ontario
Sudbury, ON · Greater Sudbury, ON
…employee self-service. Support process improvements and AI automation with appropriate validation, approvals, and protection of employee…
Added 53 mins ago
Strategic Sourcing - Director, FF&E
Mohawk Medbuy Corporation (MMC)
Burlington, ON · Toronto, ON
Reporting to the Senior Vice President, Strategic Sourcing, the primary responsibility of the Director Strategic Sourcing – FF&E is to manage the sourcing initiatives/requirements within…
Added 53 mins ago
T
Information Security Specialist - PCI DSS Compliance
TD
Toronto, ON
- Full-time
The Information Security Specialist is a senior technology professional responsible for end-to-end accountability for the Payment Card Industry Data Security Standard, or PCI DSS,…
Added 53 mins ago
MM
Director Strategic Sourcing
Mohawk Medbuy Corporation
Toronto, ON · Greater Toronto Area, Canada
- $127,956 to $149,967 CAD / year
- Full-time
Reporting to the Senior Vice President, Strategic Sourcing, the primary responsibility of the Director Strategic Sourcing – FF&E is to manage the sourcing initiatives/requirements within…
Added 53 mins ago
AS
Consultant, Business Controls
Apex Systems
Toronto, ON
- $72 to $77 USD / hour
- Contract
…financial services organization in Toronto. Reporting to the Senior Director, Business Controls, this role supports an enterprise-wide controls transformation program that is getting…
Added 53 mins ago
A
Information Technology - Senior Manager/Manager, Technical Program Management
Aritzia
Vancouver, BC
- Full-time
…manage the delivery of capabilities - the cloud infrastructure, developer tools, and data platforms that our engineering teams rely on every day. You will be a force multiplier,…
Added 1 hour ago
S
Senior Treasury Analyst
Seaspan
North Vancouver, BC
- Full-time
The Senior Financial Analyst will support the Treasury Manager in managing the company’s cash flow, banking relationships, and financial risk exposures. This role focuses on cash…
Added 1 hour ago
C
Systems Engineer, Sr
Company3
Toronto, ON
- Full-time
The Senior Systems Architect will design, build, and support the core infrastructure for Company 3 and SDFX, spanning post-production, color, finishing, editorial, VFX, and audio mixing…
Added 1 hour ago
M
Senior Full Stack Engineer
Manulife
Toronto, ON · Waterloo, ON
- Full-time
As a Senior Full Stack Engineer, you will help shape solutions, advance strategic initiatives, strengthen our technology footprint and champion strong engineering practices within your team.
Added 1 hour ago
BI
Financial Analyst
Bento Inc.
Richmond Hill, ON
- $55,000 to $65,000 CAD / year
- Full-time
The Financial Analyst / Senior Financial Analyst will support the Kiosk & Retail FP&A team, with primary responsibility for P&L management, sales and profitability analytics, management…
Added 1 hour ago
GS
Vice President, Edmonton Manufacturing Operations and Site Head
Gilead Sciences
AB · CA - AB - Edmonton
- Full-time
…and continuous improvement, using data, digital capabilities, automation, and new technologies to improve safety, quality, reliability, productivity, cost, and…

RBC

Manager, Business Management & Optimization

Toronto, ON, Canada

$67,000.00 - $110,000.00 · Full-time

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Applications open in a new tab.

Job details

Pay: $67,000.00 - $110,000.00
Job type: Full-time
Apply by: Nov 16, 2026
Experience: 5+ years of operations experience in financial services, ideally in asset servicing or investment management
Posting language: English
Posted: Nov 2, 2026

Original job description

Job Description

What is the Opportunity

RBC Investor Services delivers critical services to the Investment Management and Broker/Dealer industries, including Trusteeship, Recordkeeping, Fund Accounting, and operational support functions.

Reporting to the Director, Business Management & Optimization, you will lead initiatives that improve how Fund Administration operates through business transformation, process improvement, automation and artificial intelligence.

You will work closely with operations teams to understand business challenges, identify opportunities and translate ideas into practical solutions. You will take ownership from initial assessment through implementation, adoption and measurement of results, partnering with business, technology and AI teams

What will you do?

Lead transformation, AI and automation initiatives from problem definition and business case development through delivery, implementation and adoption.
Evaluate opportunities and recommend appropriate solutions, including process redesign, analytics, automation or AI, based on business value, feasibility and risk.
Translate business needs into clear requirements, process maps, user stories and acceptance criteria to support development and testing.
Develop practical solutions using approved tools, where appropriate, and partner with technology and development teams on solutions requiring additional engineering, integration or production support.
Coordinate stakeholders, milestones, dependencies and decisions, taking ownership of progress and escalating issues with clear recommendations.
Work with relevant partners to meet requirements for data protection, information security, operational controls, testing and deployment.
Support implementation through user testing, training, documentation and clear arrangements for ongoing ownership and maintenance.
Establish baseline measures and track results, including time savings, capacity improvements, reduced errors, stronger controls and user adoption.
Introduce fresh perspectives, challenge existing approaches constructively and help colleagues identify practical applications of AI and automation.
Work collaboratively with Fund Accounting, AIS, Pricing, Tax Reporting, and Financial Reporting teams to understand pain points and develop solutions
Partner closely with the Data and Digital team to design, scope, and implement technology-driven solutions
Foster collaborative relationships across teams and functions to support initiative success

What will you need to succeed?

Must-have:

5+ years of operations experience in financial services, ideally in asset servicing or investment management
Demonstrated experience with project management and/or change management
Excellent communication and presentation skills
Tech-savvy with ability to easily learn new technologies
Self-starter mindset with high motivation and initiative
Ability to work effectively with cross-functional teams and multiple stakeholders

Demonstrated leadership potential with ability to influence without direct authority

Nice-to-have:

A CPA, CFA designation or MBA.
Consulting background or Big 4 experience (Deloitte, PwC, EY, KPMG)
Hands-on experience with Python, SQL, APIs, workflow automation or low-code development platforms.
Experience applying generative AI to business processes, including evaluating output quality, limitations and appropriate human review.
Experience with AI or emerging technology implementation
Knowledge of fund administration systems and processes
Project management certification (PMP)
Change management certification
Background in regulatory compliance or risk management within financial services
Experience collaborating with data science or technology teams

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

High-visibility role working with senior leadership across the organization
Opportunity to drive meaningful operational transformation and innovation
Exposure to cutting-edge technologies including AI and automation
Diverse, challenging work spanning multiple operational areas and technology partnerships
Ability to influence strategy and shape the future of Fund Administration operations
Team development and mentoring opportunities
Involvement in strategic initiatives with significant business impact
Competitive compensation and comprehensive Total Rewards Program including bonuses and flexible benefits
Professional development opportunities in emerging technologies and change management

Job Skills

Accounting, Change Management, Coaching Others, Customer Service Management, Financial Accounting Systems, Financial Risk Management (FRM), Operational Delivery, Process Management, Risk Management, Talent Management

Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Contract (Fixed Term)

Pay Type:

Salaried

Posted Date:

2026-11-02

Application Deadline:

2026-11-16

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Compensation for this position (including salary and discretionary/variable payments) will be determined by factors, including but not limited to candidate's experience, skills, registration status, performance, individual goals, market conditions, and business needs.

Pay Range

The expected pay range for this position is:

$67,000.00 - $110,000.00

The pay range provided is for the primary work location referenced in the Additional Job Details section of this job posting. Pay ranges may differ based on location. If the posting lists multiple job locations, a recruiter can confirm availability of the role and the relevant pay range for the additional locations listed. RBC supports pay transparency and we strive to ensure all pay ranges are competitive, fair, and equitable.

You have the potential to earn RBC's discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided that business meets its performance targets and you meet your individual goals.

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

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More about this job

Responsibilities

You will lead business transformation, AI, and automation initiatives to improve Fund Administration operations by identifying opportunities and translating them into practical solutions. This role involves coordinating stakeholders, managing project milestones, and partnering with technology teams to implement and measure the success of these operational improvements.

Requirements

Candidates must have at least 5 years of operations experience in financial services, specifically in asset servicing or investment management. Strong project management skills, technical proficiency, and the ability to influence cross-functional teams are essential for success in this role.

Skills

Operations management
Project management
Change management
Business transformation
Process improvement
Automation
Artificial intelligence
Financial services
Asset servicing
Investment management
Communication skills
Presentation skills
Stakeholder management
Data analysis
Risk management
Regulatory compliance

Benefits

Competitive compensation
Comprehensive total rewards program
Bonuses
Flexible benefits
Professional development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Business Management
Optimization
Fund Administration
Automation
Artificial Intelligence
Project Management
Change Management
Financial Services
Asset Servicing
Investment Management
Python
SQL
APIs
Low-code development
Generative AI
CPA
CFA
MBA
PMP
Regulatory Compliance
Risk Management
Data Science
Operational Controls
Process Redesign
User Stories
Stakeholder Management
Business Case Development
Digital Transformation
Financial Reporting
Tax Reporting

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