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Added 3 hours ago
RB
Manager, Business Management & Optimization
Royal Bank of Canada
Toronto, ON
- Full-time
…into practical solutions. You will take ownership from initial assessment through implementation, adoption and measurement of results, partnering with business, technology and AI…
Added 7 hours ago
D
Manager, DT&PMI , Operational Due Diligence
Deloitte
Toronto, ON
- Full-time
As a Manager, you will work with clients across all industry sectors primarily during the pre-deal diligence stage within the M&A deal lifecycle, providing services including: operational…
Added 8 hours ago
Gestionnaire senior de l'engagement | Sr Engagement Manager, Services professionnels du secteur public | Public Sector Professional Services
Amazon
Montreal, QC
We are hiring a Senior Engagement Manager capable of leading internal AWS, external partners, and customer teams to deliver AWS cloud products and services that enable our customers to…
Added 8 hours ago
ST
Weekend Manager, CREST Live-In Treatment
Strides Toronto
Toronto, ON · Scarborough, ON
- $84,258 to $98,120 CAD / year
- Full-time
This is a unique management role where it is essential that the manager has the appropriate training/expertise to provide clinical and administrative leadership to an interdisciplinary…
Added 8 hours ago
G
Forward Deployed Engineer Intern (FDE)
GeoComply
Vancouver, BC
- Internship
Added 8 hours ago
GeoComply Graduate Rotational Program (Technology)
GeoComply
Vancouver, BC
G'intern assessment. Our online assessment, built by a GeoComply intern.
Added 8 hours ago
GeoComply Graduate Rotational Program (Customer, Growth, and Operations)
GeoComply
Vancouver, BC
G'intern assessment. Our online assessment, built by a GeoComply intern.
Added 9 hours ago
FR
Operational Excellence Manager (Senior)
Foresight Recruitment Group
Toronto, ON
- $130,000 to $160,000 CAD / year
- Full-time
We are recruiting a Senior Manager, Operational Excellence for an established commercial real estate owner. This role will help improve building operations across a national portfolio of…
Added 10 hours ago
A
Senior Project Manager
Airswift
Calgary, AB
- Contract
We are seeking an experienced Senior Project Manager, Project Development for a long-term contract opportunity supporting the development of strategic capital projects across gas…
Added 10 hours ago
B
Senior Audit Manager - Capital Markets
BMO
Toronto, ON · FCP
- Full-time
…work provides vital assurance to the Board of Directors and senior management on the quality of internal control systems and reduces the risk of loss and reputational damage to the Company.…
Added 10 hours ago
R
Manager, Business Management & Optimization
RBC
Toronto, ON
- Full-time
…into practical solutions. You will take ownership from initial assessment through implementation, adoption and measurement of results, partnering with business, technology and AI…
Added 11 hours ago
MF
Metis Early Childcare and Prevention Senior Manager (Excluded)
METIS FAMILY SERVICES
Prince George, BC
- Full-time
As the Metis Early Childcare and Prevention Senior Manager, you will support Métis, Indigenous and Inuit children’s early development and life outcomes by providing managerial oversight and…
Added 11 hours ago
AC
Senior MES Quality Validation Specialist
Amaris Consulting | Part of Mantu
Toronto, ON
- Full-time
We are looking for a Senior MES Quality Validation Specialist to join its Toronto Quality Validation unit. The team reviews and approves validation documentation and protocols across the…
Added 14 hours ago
OI
Bilingual Adjudicator / Case Manager
OXARO Inc.
Ottawa, ON
- Full-time
OXARO is looking for a Senior Case Manager for one of our programs. This position requires prior case management experience, working knowledge of claims management principles, and…
Added 14 hours ago
GT
Learning Solutions Architect
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $50 to $57 CAD / hour
- Contract
…Learning Plan. The candidate will report directly into the Senior Manager, Learning Solutions Architect for Branch Banking. The position requires critical thinking, strategic planning,…
Added 14 hours ago
K
Student Success Manager
Kaplan
Edmonton, AB · KAP Edmonton University of Alberta
- $95,000 to $105,000 CAD / year
- Full-time
Provide guidance, consultation, and support to the Senior Advisor, Wellbeing on case management strategies and interventions.
Added 20 hours ago
IE
Manager, Supply Chain & Innovation
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
The Manager, Supply Chain Analytics & Innovation reports to the Senior Director, Supply Chain Operations and partners with Supply Chain leaders to identify, design and implement…
Added 1 day ago
Senior Manager Real Estate, Project Delivery
Hydro One Networks Inc
Markham, ON
The Senior Manager, Real Estate Capital Delivery leads Hydro One's facilities capital delivery and workplace modernization programs, overseeing the planning and execution of sustainment…
Added 1 day ago
HA
Social Worker (BSW) - Geriatric Psychiatric Service (Perm.Full-time)
Hawkesbury and District General Hospital
Hawkesbury, ON
- Full-time
The social worker is part of an interdisciplinary team and is accountable to the clinical manager of the Geriatric Psychiatric Service.
Added 1 day ago
GL
Senior Manager, Capital & Treasury
Gay Lea Foods
Toronto, ON · Etobicoke, ON
- Full-time
…relationships, financial risk oversight, capital planning, business case review, investment analysis, approval coordination, and portfolio reporting. Providing the analysis, process…
Added 2 days ago
JI
Senior Product Manager
Jumbo Interactive
Calgary, AB
- Full-time
We are looking for a Senior Product Manager / Product Owner to lead the strategy, development, delivery, and ongoing evolution of innovative B2B and B2C lottery technology products in a…
Added 2 days ago
IE
Manager, Supply Chain & Innovation
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
The Manager, Supply Chain Analytics & Innovation reports to the Senior Director, Supply Chain Operations and partners with Supply Chain leaders to identify, design and implement…
Added 2 days ago
AP
Management Staff
Atura Power
Oakville, ON
- Full-time
The Senior Manager, Business Development leads Atura Power’s efforts to advance gas, battery storage, renewable, and low-carbon growth strategies. This role identifies, evaluates, and…
Added 2 days ago
Q
Homecare Nurse Manager - Burlington
Qualicare
Burlington, ON
- Full-time
At Qualicare Burlington, the Nurse Manager is the clinical backbone of our care model. You're the person who conducts every Aging Well Advisory assessment, builds every care plan, and makes…
Added 2 days ago
AH
Physiotherapist II
Alberta Health Services
Spirit River, AB
- Full-time
…clinical decisions regarding patient and family needs related to assessment, intervention, discharge and follow-up. You will make decisions and provide guidance to team members on complex…

RBC

Manager, Business Management & Optimization

Toronto, ON, Canada

$67,000.00 - $110,000.00 · Full-time

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Applications open in a new tab.

Job details

Pay: $67,000.00 - $110,000.00
Job type: Full-time
Apply by: Nov 16, 2026
Experience: 5+ years of operations experience in financial services, ideally in asset servicing or investment management
Posting language: English
Posted: Nov 2, 2026

Original job description

Job Description

What is the Opportunity

RBC Investor Services delivers critical services to the Investment Management and Broker/Dealer industries, including Trusteeship, Recordkeeping, Fund Accounting, and operational support functions.

Reporting to the Director, Business Management & Optimization, you will lead initiatives that improve how Fund Administration operates through business transformation, process improvement, automation and artificial intelligence.

You will work closely with operations teams to understand business challenges, identify opportunities and translate ideas into practical solutions. You will take ownership from initial assessment through implementation, adoption and measurement of results, partnering with business, technology and AI teams

What will you do?

Lead transformation, AI and automation initiatives from problem definition and business case development through delivery, implementation and adoption.
Evaluate opportunities and recommend appropriate solutions, including process redesign, analytics, automation or AI, based on business value, feasibility and risk.
Translate business needs into clear requirements, process maps, user stories and acceptance criteria to support development and testing.
Develop practical solutions using approved tools, where appropriate, and partner with technology and development teams on solutions requiring additional engineering, integration or production support.
Coordinate stakeholders, milestones, dependencies and decisions, taking ownership of progress and escalating issues with clear recommendations.
Work with relevant partners to meet requirements for data protection, information security, operational controls, testing and deployment.
Support implementation through user testing, training, documentation and clear arrangements for ongoing ownership and maintenance.
Establish baseline measures and track results, including time savings, capacity improvements, reduced errors, stronger controls and user adoption.
Introduce fresh perspectives, challenge existing approaches constructively and help colleagues identify practical applications of AI and automation.
Work collaboratively with Fund Accounting, AIS, Pricing, Tax Reporting, and Financial Reporting teams to understand pain points and develop solutions
Partner closely with the Data and Digital team to design, scope, and implement technology-driven solutions
Foster collaborative relationships across teams and functions to support initiative success

What will you need to succeed?

Must-have:

5+ years of operations experience in financial services, ideally in asset servicing or investment management
Demonstrated experience with project management and/or change management
Excellent communication and presentation skills
Tech-savvy with ability to easily learn new technologies
Self-starter mindset with high motivation and initiative
Ability to work effectively with cross-functional teams and multiple stakeholders

Demonstrated leadership potential with ability to influence without direct authority

Nice-to-have:

A CPA, CFA designation or MBA.
Consulting background or Big 4 experience (Deloitte, PwC, EY, KPMG)
Hands-on experience with Python, SQL, APIs, workflow automation or low-code development platforms.
Experience applying generative AI to business processes, including evaluating output quality, limitations and appropriate human review.
Experience with AI or emerging technology implementation
Knowledge of fund administration systems and processes
Project management certification (PMP)
Change management certification
Background in regulatory compliance or risk management within financial services
Experience collaborating with data science or technology teams

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

High-visibility role working with senior leadership across the organization
Opportunity to drive meaningful operational transformation and innovation
Exposure to cutting-edge technologies including AI and automation
Diverse, challenging work spanning multiple operational areas and technology partnerships
Ability to influence strategy and shape the future of Fund Administration operations
Team development and mentoring opportunities
Involvement in strategic initiatives with significant business impact
Competitive compensation and comprehensive Total Rewards Program including bonuses and flexible benefits
Professional development opportunities in emerging technologies and change management

Job Skills

Accounting, Change Management, Coaching Others, Customer Service Management, Financial Accounting Systems, Financial Risk Management (FRM), Operational Delivery, Process Management, Risk Management, Talent Management

Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Contract (Fixed Term)

Pay Type:

Salaried

Posted Date:

2026-11-02

Application Deadline:

2026-11-16

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Compensation for this position (including salary and discretionary/variable payments) will be determined by factors, including but not limited to candidate's experience, skills, registration status, performance, individual goals, market conditions, and business needs.

Pay Range

The expected pay range for this position is:

$67,000.00 - $110,000.00

The pay range provided is for the primary work location referenced in the Additional Job Details section of this job posting. Pay ranges may differ based on location. If the posting lists multiple job locations, a recruiter can confirm availability of the role and the relevant pay range for the additional locations listed. RBC supports pay transparency and we strive to ensure all pay ranges are competitive, fair, and equitable.

You have the potential to earn RBC's discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided that business meets its performance targets and you meet your individual goals.

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Apply About employer

More about this job

Responsibilities

You will lead business transformation, AI, and automation initiatives to improve Fund Administration operations by identifying opportunities and translating them into practical solutions. This role involves coordinating stakeholders, managing project milestones, and partnering with technology teams to implement and measure the success of these operational improvements.

Requirements

Candidates must have at least 5 years of operations experience in financial services, specifically in asset servicing or investment management. Strong project management skills, technical proficiency, and the ability to influence cross-functional teams are essential for success in this role.

Skills

Operations management
Project management
Change management
Business transformation
Process improvement
Automation
Artificial intelligence
Financial services
Asset servicing
Investment management
Communication skills
Presentation skills
Stakeholder management
Data analysis
Risk management
Regulatory compliance

Benefits

Competitive compensation
Comprehensive total rewards program
Bonuses
Flexible benefits
Professional development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Business Management
Optimization
Fund Administration
Automation
Artificial Intelligence
Project Management
Change Management
Financial Services
Asset Servicing
Investment Management
Python
SQL
APIs
Low-code development
Generative AI
CPA
CFA
MBA
PMP
Regulatory Compliance
Risk Management
Data Science
Operational Controls
Process Redesign
User Stories
Stakeholder Management
Business Case Development
Digital Transformation
Financial Reporting
Tax Reporting

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