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Added 15 mins ago
IC
VP, Operations and Deployment
Ivy Charging Network
Toronto, ON
- Full-time
Ivy is looking for a senior infrastructure and operations executive to lead the next stage of its growth. The VP, Operations and Deployment will be accountable for delivering Ivy’s capital…
Added 15 mins ago
EB
Director, Internal Audit (Information Technology)
EQ Bank | Canada's Challenger Bank
Toronto, ON
- Full-time
10+ years’ proven experience in a financial institution information technology audit role (senior manager or above).
Added 30 mins ago
QL
Manager, IT Operations
Quantum Lifecycle Partners LP
Brampton, ON
- $100,000 to $120,000 CAD / year
- Full-time
Support IT budgets, documentation, asset inventory, operational reporting, KPIs, and risk updates for senior leadership.
Added 30 mins ago
PC
Senior Specialist - Project Manager
Parkland Corporation
Calgary, AB
- Full-time
The Lead Specialist - Project Manager is a senior-level delivery leader representing the IT PMO Shared Services team. This role leads complex, cross-functional technology and business…
Added 45 mins ago
EB
Director, Internal Audit (Information Technology)
EQ Bank
Toronto, ON
- Full-time
10+ years’ proven experience in a financial institution information technology audit role (senior manager or above).
Added 1 hour ago
T
Information Security Specialist - PCI DSS Compliance
TD
Toronto, ON
- Full-time
The Information Security Specialist is a senior technology professional responsible for end-to-end accountability for the Payment Card Industry Data Security Standard, or PCI DSS,…
Added 1 hour ago
AS
Consultant, Business Controls
Apex Systems
Toronto, ON
- $72 to $77 USD / hour
- Contract
Apex Systems is seeking a Business Controls Consultant to join a leading financial services organization in Toronto. Reporting to the Senior Director, Business Controls, this role supports…
Added 1 hour ago
B
Sourcing Manager, Marketing Category
BMO
Toronto, ON · YNG
- Full-time
…drive innovative sourcing strategies that deliver value, reduce risk, and support our purpose-driven culture. The Marketing category includes work supporting end-to-end sourcing for the…
Added 1 hour ago
BH
Trouble Program Manager 2
BC Hydro
Surrey, BC
- $131,100 to $165,800 CAD / year
- Full-time
…candidate will present insights and strategic recommendations to senior leadership, including the Director and M3 Manager, enabling informed decision-making and continuous improvement…
Added 1 hour ago
EE
Senior Sales Manager - BESS
Envision Energy
Quebec, QC
- Full-time
Senior Sales Manager – Battery Energy Storage Systems (BESS)
Added 1 hour ago
M
Manager, Strategic Partnership Development
Metrolinx
Toronto, ON
- Full-time
Knowledge of senior management and corporate administration requirements (e.g. business planning, financial management, risk management, asset management, capital planning, business…
Added 2 hours ago
B
Manager, Business Banking Analytics
BMO
Toronto, ON · BMOPLACE
- Full-time
This role reports directly to the Senior Manager of Business Banking Customer & Process Analytics and will support a range of Business Banking initiatives focused on driving customer…
Added 2 hours ago
Senior Manager - Program Management - Quebec Growth Program
Scotiabank
Montreal, QC
The Senior Program Manager, Program Management, Canadian Banking Transformation Office plays a key role in delivering complex, cross-functional programs that advance strategic priorities…
Added 2 hours ago
R
Manager, Business Management & Optimization
RBC
Toronto, ON
- Full-time
…adoption and measurement of results, partnering with business, technology and AI…
Added 2 hours ago
Functional Lead IT, SAP Payroll and Time
City of Mississauga
Mississauga, ON
This position is required to provide technical and functional expertise and leadership in areas of technology, processes, and operating procedures for SAP Payroll and Time Management. Act…
Added 2 hours ago
TG
Junior GRC Analyst Intern
TMX Group
Toronto, ON
- $20 to $23 CAD / hour
- Full-time
…enterprise cybersecurity governance structure. Reporting to the Senior Manager, Information Security II, you will gain hands-on experience supporting cybersecurity risk assessments, policy…
Added 2 hours ago
B
Senior Manager, First Party Fraud Analytics - Lending
BMO
Toronto, ON · FCP
- Full-time
We are seeking a senior analytical leader to advance BMO’s First Party Fraud (FPF) analytics capabilities. This role is accountable for executing data-driven strategies that proactively…
Added 2 hours ago
B
Senior Manager, First Party Fraud Analytics - Onboarding
BMO
Toronto, ON · FCP
- Full-time
We are seeking a senior analytical leader to advance BMO’s First Party Fraud (FPF) analytics capabilities. This role is accountable for executing data-driven strategies that proactively…
Added 2 hours ago
B
Senior Manager, First Party Fraud Analytics - Cards
BMO
Toronto, ON · FCP
- Full-time
We are seeking a senior analytical leader to advance BMO’s First Party Fraud (FPF) analytics capabilities. This role is accountable for executing data-driven strategies that proactively…
Added 2 hours ago
B
Senior Manager, First Party Fraud Analytics - Business Banking
BMO
Toronto, ON · FCP
- Full-time
We are seeking a senior analytical leader to advance BMO’s First Party Fraud (FPF) analytics capabilities. This role is accountable for executing data-driven strategies that proactively…
Added 3 hours ago
Manager, Compliance Risk & Control Assessments - Global Compliance
Scotiabank
Toronto, ON
Contributes to the overall success of the Compliance Risk & Control Assessments Program globally ensuring specific individual goals, plans, initiatives are executed / delivered in support…
Added 3 hours ago
E
Principal Electrical Engineer - Battery Energy Storage Systems (BESS)
Enbridge
Calgary, AB · Toronto, ON
- Full-time
In this role, you will serve as a senior technical authority for electrical systems across our utility-scale battery energy storage portfolio. You will shape engineering standards and asset…
Added 3 hours ago
S
Manager, Internal Controls - CA
Stantec
Edmonton, AB
- Full-time
Manage Internal Controls processes and priorities while serving as a trusted advisor to senior leadership, providing practical guidance on complex financial reporting and control matters…
Added 4 hours ago
B
Senior Projects Manager, Major Projects
BGIS
Vancouver, BC
- Full-time
The Senior Project Manager, Major Projects plans and oversees the end-to-end delivery of assigned projects and ensures delivery within scope, budget and requirements. At this level, the…
Added 4 hours ago
Senior Manager, Business Risk Management (English/Spanish), International Banking - Toronto
Scotiabank
Toronto, ON
The Senior Manager, Business Risk Management is responsible for executing, embedding, and sustaining the International Banking (IB) Non-Financial Risk (NFR) programs across assigned…

RBC

Manager, Business Management & Optimization

Toronto, ON, Canada

$67,000.00 - $110,000.00 · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $67,000.00 - $110,000.00
Job type: Full-time
Apply by: Nov 16, 2026
Experience: 5+ years of operations experience in financial services, ideally in asset servicing or investment management
Posting language: English
Posted: Nov 2, 2026

Original job description

Job Description

What is the Opportunity

RBC Investor Services delivers critical services to the Investment Management and Broker/Dealer industries, including Trusteeship, Recordkeeping, Fund Accounting, and operational support functions.

Reporting to the Director, Business Management & Optimization, you will lead initiatives that improve how Fund Administration operates through business transformation, process improvement, automation and artificial intelligence.

You will work closely with operations teams to understand business challenges, identify opportunities and translate ideas into practical solutions. You will take ownership from initial assessment through implementation, adoption and measurement of results, partnering with business, technology and AI teams

What will you do?

Lead transformation, AI and automation initiatives from problem definition and business case development through delivery, implementation and adoption.
Evaluate opportunities and recommend appropriate solutions, including process redesign, analytics, automation or AI, based on business value, feasibility and risk.
Translate business needs into clear requirements, process maps, user stories and acceptance criteria to support development and testing.
Develop practical solutions using approved tools, where appropriate, and partner with technology and development teams on solutions requiring additional engineering, integration or production support.
Coordinate stakeholders, milestones, dependencies and decisions, taking ownership of progress and escalating issues with clear recommendations.
Work with relevant partners to meet requirements for data protection, information security, operational controls, testing and deployment.
Support implementation through user testing, training, documentation and clear arrangements for ongoing ownership and maintenance.
Establish baseline measures and track results, including time savings, capacity improvements, reduced errors, stronger controls and user adoption.
Introduce fresh perspectives, challenge existing approaches constructively and help colleagues identify practical applications of AI and automation.
Work collaboratively with Fund Accounting, AIS, Pricing, Tax Reporting, and Financial Reporting teams to understand pain points and develop solutions
Partner closely with the Data and Digital team to design, scope, and implement technology-driven solutions
Foster collaborative relationships across teams and functions to support initiative success

What will you need to succeed?

Must-have:

5+ years of operations experience in financial services, ideally in asset servicing or investment management
Demonstrated experience with project management and/or change management
Excellent communication and presentation skills
Tech-savvy with ability to easily learn new technologies
Self-starter mindset with high motivation and initiative
Ability to work effectively with cross-functional teams and multiple stakeholders

Demonstrated leadership potential with ability to influence without direct authority

Nice-to-have:

A CPA, CFA designation or MBA.
Consulting background or Big 4 experience (Deloitte, PwC, EY, KPMG)
Hands-on experience with Python, SQL, APIs, workflow automation or low-code development platforms.
Experience applying generative AI to business processes, including evaluating output quality, limitations and appropriate human review.
Experience with AI or emerging technology implementation
Knowledge of fund administration systems and processes
Project management certification (PMP)
Change management certification
Background in regulatory compliance or risk management within financial services
Experience collaborating with data science or technology teams

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

High-visibility role working with senior leadership across the organization
Opportunity to drive meaningful operational transformation and innovation
Exposure to cutting-edge technologies including AI and automation
Diverse, challenging work spanning multiple operational areas and technology partnerships
Ability to influence strategy and shape the future of Fund Administration operations
Team development and mentoring opportunities
Involvement in strategic initiatives with significant business impact
Competitive compensation and comprehensive Total Rewards Program including bonuses and flexible benefits
Professional development opportunities in emerging technologies and change management

Job Skills

Accounting, Change Management, Coaching Others, Customer Service Management, Financial Accounting Systems, Financial Risk Management (FRM), Operational Delivery, Process Management, Risk Management, Talent Management

Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Contract (Fixed Term)

Pay Type:

Salaried

Posted Date:

2026-11-02

Application Deadline:

2026-11-16

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Compensation for this position (including salary and discretionary/variable payments) will be determined by factors, including but not limited to candidate's experience, skills, registration status, performance, individual goals, market conditions, and business needs.

Pay Range

The expected pay range for this position is:

$67,000.00 - $110,000.00

The pay range provided is for the primary work location referenced in the Additional Job Details section of this job posting. Pay ranges may differ based on location. If the posting lists multiple job locations, a recruiter can confirm availability of the role and the relevant pay range for the additional locations listed. RBC supports pay transparency and we strive to ensure all pay ranges are competitive, fair, and equitable.

You have the potential to earn RBC's discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided that business meets its performance targets and you meet your individual goals.

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

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More about this job

Responsibilities

You will lead business transformation, AI, and automation initiatives to improve Fund Administration operations by identifying opportunities and translating them into practical solutions. This role involves coordinating stakeholders, managing project milestones, and partnering with technology teams to implement and measure the success of these operational improvements.

Requirements

Candidates must have at least 5 years of operations experience in financial services, specifically in asset servicing or investment management. Strong project management skills, technical proficiency, and the ability to influence cross-functional teams are essential for success in this role.

Skills

Operations management
Project management
Change management
Business transformation
Process improvement
Automation
Artificial intelligence
Financial services
Asset servicing
Investment management
Communication skills
Presentation skills
Stakeholder management
Data analysis
Risk management
Regulatory compliance

Benefits

Competitive compensation
Comprehensive total rewards program
Bonuses
Flexible benefits
Professional development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Business Management
Optimization
Fund Administration
Automation
Artificial Intelligence
Project Management
Change Management
Financial Services
Asset Servicing
Investment Management
Python
SQL
APIs
Low-code development
Generative AI
CPA
CFA
MBA
PMP
Regulatory Compliance
Risk Management
Data Science
Operational Controls
Process Redesign
User Stories
Stakeholder Management
Business Case Development
Digital Transformation
Financial Reporting
Tax Reporting

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