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Added 51 mins ago
AU
Operations Manager – Pharma
Allied Universal
Toronto, ON · North York, ON
- $79,500 to $81,000 CAD / year
- Full-time
We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from…
Added 1 hour ago
T
Senior Personal Banker Trainee - Investing
TD
Calgary, AB
- Full-time
…service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and…
Added 1 hour ago
SC
Senior Environmental Project Manager
SLR Consulting
Saskatoon, SK
- Full-time
As our new Senior Environmental Project Manager, you will play an important role on our Land Quality and Remediation team in Saskatoon.
Added 3 hours ago
D
Senior Account Manager, Healthcare
Desjardins
Toronto, ON
- Full-time
…commercial sector, with a view to promoting and selling products and services in order to grow the centre’s business. He or she uses his/her in-depth technical knowledge and business skills…
Added 3 hours ago
T
Senior Personal Banker Trainee – Home Borrowing
TD
Calgary, AB
- Full-time
…service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and…
Added 3 hours ago
H
Senior Management Consultant
HDR
Burlington, ON · Kingston, ON · Ottawa, ON · Richmond Hill, ON · Toronto, ON
- Full-time
HDR is looking for a Senior Management Consultant to join our Canadian Water Business Group. The successful candidate will be involved with all aspects of our Water Business Group program.…
Added 3 hours ago
DC
Project Manager – Community-Based Research & Engagement
DIVERSEcity Community Resources Society
Surrey, BC
- Full-time
The Project Manager holds full accountability for portfolio performance, strategic direction, budget oversight, and the management of external research partners and contractors, ensuring…
Added 4 hours ago
SI
Registered Nurse
Shannex Incorporated
Halifax, NS
- Full-time
Providing leadership to health services staff and overseeing provision of quality health services respecting the client’s right to individualized planning of health services.
Added 4 hours ago
PM
Investment manager - banking, credit and investment
PNR MANAGEMENT SERVICES LTD
Kelowna, BC
- From $50.48 CAD / hour
- Full-time
- Contract
- On-site
Network to develop business relations, promote the sale of loan, investment and other banking services and attract corporate and individual customers
Added 4 hours ago
H
Manager IM/IT
Hays
Ottawa, ON
- $106,000 to $132,000 CAD / year
- Full-time
Reporting to the Senior Director, IM/IT, the Manager IM/IT is responsible for developing, implementing, and supporting a broad range of Information Management and Information Technology…
Added 5 hours ago
EC
Analyste, propositions et soumissions / Proposal-Quotations Analyst
Eaton Corporation
Laval, QC
- Full-time
La division PCS d'Eaton, spécialisée dans les services électriques et les systèmes de distribution d'énergie, est à la recherche d’un(e) Analyste, propositions et soumissions, pour se…
Added 5 hours ago
GS
Senior Account Manager
Guardteck Security Corp.
Burnaby, BC
- $85,000 to $105,000 CAD / year
- Full-time
Guardteck is seeking an Senior Account Manager to manage client relationships and service delivery across a portfolio of security sites in the Lower Mainland. This is a client-facing…
Added 5 hours ago
NB
Senior Treasury Manager, Creative Media & Technology
National Bank of Canada
Vancouver, BC
- Full-time
…innovative companies at every stage of their growth journey. As a Senior Treasury Manager within Commercial Banking, you will play a strategic role in helping organizations operating in the…
Added 5 hours ago
FH
Senior Business Analyst
Fraser Health
Surrey, BC
- Full-time
The Senior Business Analyst – Diagnostic Cardiology provides clinical informatics, project coordination, training, go-live, optimization, and sustainment support for diagnostic cardiology…
Added 5 hours ago
K
Resource Management Specialist
KPMG
ON · Toronto, Ontario
- Full-time
…excellence, a strong work ethic, and a commitment to outstanding client service. You will support the GEO Resource Management Team, contribute to resource allocation and capacity planning,…
Added 5 hours ago
PC
Capital Markets and Accounting Advisory Services, Manager
Pwc Canada
Vancouver, BC
- Full-time
…financial reporting issues and transactions. You'll tackle client’s needs with a solution-oriented approach that creatively addresses complex accounting and reporting problems for high…
Added 5 hours ago
P&
Gestionnaire de programme senior, Stratégie commerciale des nouveaux produits | Senior Program Manager, New Product Commercial Strategy
Pratt & Whitney
Longueuil, QC
- Full-time
…manière autonome directement avec les manufacturiers, avec les services de l’ingénierie, du marketing, des opérations, ainsi qu’avec plusieurs équipes internationales pour offrir une…
Added 5 hours ago
1
Senior Engagement Manager
15Rock
Toronto, ON · Greater Toronto Area, Canada
- $100,000 to $120,000 CAD / year
- Full-time
We’re looking for an Engagement Manager to lead client projects from the initial scope through to the final presentation. You’ll use our AI platform to carry out research and analysis,…
Added 6 hours ago
LH
Program Manager, WSIB Programs, Ontario
Lifemark Health Group
Toronto, ON
- $100,000 to $120,000 CAD / year
- Full-time
Location: This role will be hybrid based out of Ontario and will involve travel to our locations and client sites.
Added 6 hours ago
Senior Manager, Brokerage & Advisory Operations
Scotiabank
Toronto, ON
The Senior Manager, Brokerage & Advisory Operations supports and contributes to the overall success of the International Wealth Management (IWM) Wealth Distribution business, ensuring…
Added 6 hours ago
RU
Senior On-Site Service Specialist, Hospitality
Ricoh USA, Inc.
Montreal, QC
- Full-time
The Senior On-Site Svcs Spec - Hospitality is responsible for providing consistent and high-quality standard of food and beverage set up/service to clients, ensuring smooth delivery of…
Added 6 hours ago
RB
Senior Manager Operations, Tax Operations
Royal Bank of Canada
Toronto, ON
- Full-time
Industry Expertise – Securities/Financial Services regulatory and audit experience; knowledge of brokerage operations and vendor management
Added 6 hours ago
RB
Principal Enterprise Architect
Royal Bank of Canada
Toronto, ON
- Full-time
Minimum of 3 years of experience in leadership roles either as a direct manager or matrix manager leading technical resources.
Added 6 hours ago
A
Project Manager
Affinity
Vancouver, BC
- Contract
On behalf of our Healthcare Client, Affinity is seeking a Project Manager who has led the technology side of an office relocation, consolidation, new build, or fit-out end to end, including…
Added 6 hours ago
A
Project Manager III
Affinity
Richmond, BC
- Contract
On behalf of our public sector client, Affinity is seeking a Project Manager III who will be responsible for leading the design and implementation of complex, cross-functional business…

RBC

Manager, Change Management

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 24, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

Job Description

What is the opportunity?

The Manager, Change Management, will be primarily accountable to define strategy, lead, and execute end-to-end change management (process, technology, and people) for an assigned set of strategic initiatives. The incumbent will develop change management approach and solid plans for selected portfolio of projects and provide high-level oversight on other projects, inclusive of process and controls impact assessments, training and communication schedules (as applicable) and support the design of the target state processes. The incumbent will play a key role in helping RBC IS achieve target outcomes by ensuring complete adoption of target processes and controls across a broad group of internal and external stakeholders.

What will you do?

Lead the development and implementation of OCM methodology, strategies, and plans to support large to medium scale projects.
Complete stakeholder analysis, organizational impact, change readiness assessments and integration plans into communication and training to drive adoption of changes.
Change Management Lead for several strategic initiatives that will help position RBC IS as the clear leader in our chosen products and client segments.
Lead end to end change impact assessments (including current vs. target state process documentation, controls, and associated risks, if any).
Develop a change management plan that will enable the implementation of process and controls changes across a broad group of internal and external stakeholders and support change management efforts for external clients as required.
Develop and implement OCM strategies and plans to mitigate risks and successfully transition impacted stakeholders through the changes, including the implementation of communication, engagement, change leadership, training, and resistance management strategies and plans and oversee OCM execution, including measuring the outcomes to assess effectiveness of the overall change management strategy.
Partner with senior leadership and stakeholder groups to understand, document and inform change management needs, and develop an effective change management strategy and plan that will enable the implementation of enhanced process and controls changes across a broad group of internal (Operations, Client Success) stakeholders and support change management efforts for external clients as required, while evaluating potential significant improvements to existing processes, methods and applying best practices.
Serve as a liaison between team members and upper management, communicating company policies, changes and updates effectively.

What do you need to succeed?

Must haves:

3+ years of broad Change Management experience
University Degree (or equivalent)
Excellent interpersonal skills and the ability to create trusted relationships with clients, stakeholders, and centers of influence
A demonstrated ability to thrive in a fast-paced environment
2+ years financial industry experience, preferably in Custody/FundAccounting/Shareholder Services and Investor Services/Fund Administration industry
Experience in successful application of change management methodologies such as ADKAR, Kotter or equivalent

Nice-to-have:

Thorough operational knowledge of FundAccounting/Custody/Shareholder Services and applicable systems (e.g., W360, Unitrax, Milvus, Trust & Gplus etc.)
Project Management Experience

PROSCI (ADKAR) certification
PMP Certification

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact.
Work in a dynamic, collaborative, progressive, and high-performing team.
Flexible work/life balance options.
Opportunities to do challenging work.
Opportunities to take on progressively greater accountabilities.
Access to a variety of job opportunities across business.

RBC is presently inviting candidates to apply for future vacancies. Applying to this posting allows you to express your interest in future career opportunities at RBC. Qualified applicants may be contacted to review their resume in more detail.

Job Skills

Business Appraisals, Change Controls, Dealing with Disorder, Human Resources Policies, Internal Controls, Interpersonal Relationship Management, Long Term Planning, Organizational Change Management, Overcoming Resistance to Change, Process Management

Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-10-07

Application Deadline:

2026-10-24

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

Apply About employer

More about this job

Responsibilities

The Manager, Change Management will define and execute end-to-end change management strategies for strategic initiatives, including process, technology, and people impacts. They will lead stakeholder analysis, develop change plans, and ensure the successful adoption of target processes across internal and external groups.

Requirements

Candidates must have at least 3 years of broad change management experience and a university degree. Additionally, 2 years of experience in the financial industry, specifically within custody, fund accounting, or shareholder services, is required.

Skills

Change management
Strategic planning
Stakeholder analysis
Organizational impact assessment
Process documentation
Risk management
Communication strategy
Training development
Resistance management
Financial industry knowledge
Fund accounting
Custody services
Project management
Interpersonal skills
Leadership

Benefits

Bonuses
Flexible benefits
Competitive compensation
Commissions
Stock options
Coaching
Flexible work/life balance

Visa sponsorship

Not detected in the job text

Keywords

Change Management
Strategic Initiatives
ADKAR
Kotter
Fund Accounting
Custody
Shareholder Services
Investor Services
Process Management
Internal Controls
Stakeholder Engagement
Organizational Change Management
W360
Unitrax
Milvus
Trust & Gplus
PMP
PROSCI
Risk Assessment
Business Appraisals
Human Resources Policies
Long Term Planning
Overcoming Resistance to Change
Wealth Management

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