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Added 6 mins ago
Senior Technical Manager, Geotechnical Engineering
WSP
Thunder Bay, ON
Participate in business development activities, including proposal preparation, client meetings/presentations, team development, as well as site visits across Northern Ontario.
Added 7 mins ago
OM
Supply Chain Optimization Manager
Ontario Medical Supply
Mississauga, ON
- $75,000 to $85,000 CAD / year
- Full-time
Lead the development of OMS and RD's supply chain analytics, warehouse optimization, slotting strategy, KPI governance, and continuous improvement initiatives. The role is responsible for…
Added 7 mins ago
S
Sr. Business Analyst, Reinsurance
Sapiens
Canada
- Full-time
The Senior Business Analyst operates under limited supervision taking the lead as a client liaison, conducting business process analysis, needs assessments, and preliminary cost/benefits…
Added 7 mins ago
CL
Technical Product Manager
Charger Logistics Inc.
Brampton, ON
- Full-time
We are seeking an experienced Technical Product Manager to drive business process improvement, product development, and AI-enabled automation initiatives. This role will bridge business…
Added 7 mins ago
B
SENIOR MANAGER, UNDERWRITING - Multiple positions available
BDC
Quebec, QC
- Full-time
Opportunities for learning, training and development, and much more...
Added 7 mins ago
MI
Pharmacist
Metro Inc.
London, ON
- Full-time
Maintain awareness of current local competitive activity and business development opportunities and inform head office.
Added 7 mins ago
LS
Agreement & Partnership Manager
Lac Ste. Anne Métis Community Association
Stony Plain, AB
- Full-time
Reporting to the Board of Directors, the Agreement & Partnership Manager is responsible for managing the Lac Ste. Anne Metis Development Limited Partnership’s (“LSAMD LP”) relationships,…
Added 7 mins ago
P&
Gestionnaire de la planification et du contrôle de la production / Production Planning and Control Manager
Pratt & Whitney
Longueuil, QC
- Full-time
Added 7 mins ago
KR
Production Support Analyst (Akamai / Web Platforms)
KTek Resourcing
Toronto, ON
- Contract
Coordinate with Development, DevOps, CloudOps, infrastructure teams, and vendors to drive issue resolution and root cause analysis.
Added 7 mins ago
MC
Account Director
McCANN Canada
Toronto, ON
- Full-time
Successful and resourceful client manager with an ability to build relationships and business effectively
Added 10 mins ago
A
Qualité Ingénierie en développement Produit / Quality Engineering in Product Development
Airbus
Mirabel, QC · Montreal, QC
- Full-time
Added 10 mins ago
S
Associate Product Manager Intern (SOTI XSight) (May 2027 - 12 Months)
SOTI
Mississauga, ON
- $55,000 CAD / year
- Full-time
Job Title: Associate Product Manager Intern (SOTI XSight)
Added 10 mins ago
S
Associate Product Manager Intern (May 2027 - 12 Months)
SOTI
Mississauga, ON
- $55,000 CAD / year
- Full-time
Establish and maintain the product roadmap by prioritizing solutions to align with business goals.
Added 10 mins ago
S
Associate Product Manager Intern (SOTI Connect) (May 2027 - 12 Months)
SOTI
Mississauga, ON
- $55,000 CAD / year
- Full-time
As an intern at SOTI you will be involved in the design/development/support of new or existing software applications. These applications range from cloud-based solutions, mobile apps for…
Added 10 mins ago
PS
Senior Analyst, Data Delivery and Enablement (Data Management)
Public Sector Pension Investment Board
Montreal, QC
- Full-time
Reporting to the Senior Manager, Data Delivery and Enablement, the incumbent will play a key role within the BOSE (Business Operations Servicing and Enablement) team that responsible for…
Added 10 mins ago
IF
Manager, Government Relations
Intact FC
Calgary, AB · AB · Vancouver, BC · Winnipeg, MB · Moncton, NB · Dartmouth, NS · Halifax, NS · Ottawa, ON · Toronto, ON · Montreal, QC
- Full-time
As a Manager, Government Relations you will play an important role in the development and execution of Intact Financial Corporation’s (IFC) government relations strategy. This includes…
Added 10 mins ago
I
Gas Utility Decarbonization Strategy Manager
ICF
Ottawa, ON
- Full-time
…and maintaining client relationships and supporting sales and business development…
Added 10 mins ago
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Advisor Experience Specialist
HUB International
Woodbridge, ON
- Full-time
…wide range of products, resources, and tools to help their business succeed. Our services include access to top-tier insurance solutions, cutting-edge technology platforms, and operational…
Added 10 mins ago
R
Superviseur de production – Centre d’affutage des outils de coupes / Production Supervisor – Cutter grind
RTX
Longueuil, QC
- Full-time
Added 10 mins ago
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Gestionnaire du Programme des marchandises contrôlées / Controlled Goods Program Manager
RTX
Longueuil, QC
- Full-time
Added 10 mins ago
B
Treasury Manager
B2GOLD
Vancouver, BC
- $150,000 to $172,000 CAD / year
…in Canada, Mali, Namibia and the Philippines, and numerous development and exploration projects in various…
Added 10 mins ago
E
Specialist, Infrastructure Planning (full-time)
Enbridge
Calgary, AB · Edmonton, AB · Fort McMurray, AB
- Full-time
…that support growth, operational excellence, and long-term business objectives across the Liquids Pipelines…
Added 10 mins ago
E
Specialist, Infrastructure Planning
Enbridge
Calgary, AB · Edmonton, AB · Fort McMurray, AB
- Full-time
…that support growth, operational excellence, and long-term business objectives across the Liquids Pipelines…
Added 10 mins ago
Site Labour Relations Advisor
Aecon
Fort Saskatchewan, AB · AB · Sturgeon County, AB
Are intentional when it comes to investing in your development. We help you build your career and advance your skills through our Aecon University, tuition reimbursement, and Leadership…
Added 10 mins ago
Labour Relations Coordinator
Aecon
Edmonton, AB
Reporting to the Manager of Labour Relations, the Labour Relations Coordinator is responsible for supporting the successful attraction, development, onboarding, and administration of the…

RBC

Manager, Operations II

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 5, 2026
Posting language: English
Posted: Oct 22, 2026

Original job description

Job Description

What is the opportunity?

As Manager, National Credit you will lead operations within Wealth Management Canada's National Credit division. The primary purpose for this position is to supervise and provide leadership for a team supporting time sensitive, complex exception-based and/or highly specialized credit operations processes. You will be responsible for hiring, onboarding, and training new team members, while providing coaching, recognition, and development for your team in a fast-paced environment.

The Manager will provide insights and support to a variety of credit and risk transactions in a high-volume environment. The role requires working with regulators, Internal Controls, Operational Risk, Internal/External Auditors, Finance and Royal Bank partners to ensure that the team adheres to policies and procedures.

Balancing risk and operational efficiency while delivering a high level of client satisfaction are the key components of this role.

What will you do?

Managerial Excellence (50%) - Provide focus and clarity in establishing individual goals, driving performance management, supporting career development and rewarding strong performance
Department Support (30%) - Conduct operations process oversight on complex exception-based and/or highly specialized processes to ensure adherence to department procedures, risks are mitigated, and regulatory requirements are met
Process Improvement (15%) - Reduce risk, increase efficiency, or enrich customer service by suggesting process changes and/or system modifications
Training & Documentation (5%) - Develop and provide ongoing training support for team members related to department processes and systems. Developing and maintaining department procedures

What do you need to succeed?

Must haves:

4-year degree from an accredited university or equivalent, or High school diploma or equivalent with demonstrated experience
5+ years of securities, banking, technology and/or job specific industry experience
Canadian Securities license (recommended)
2+ years demonstrated and sound managerial experience leading and managing a team
Advanced problem identification, analytical and resolution skills
Experience with change management and leading teams through transition

Nice-to-have:

Leadership & People Skills – Ability to build, direct and develop high performing teams; attract and retain talent
Industry Expertise – Securities/Financial Services regulatory and audit experience; knowledge of brokerage operations and vendor management. Strong understanding of Wealth Management products and solutions.
Credit Expertise - 3+ years of credit operations and margin lending (securities, margin, options and derivatives products)
Wealth Management business knowledge and dealing with a Full Service and Direct Investing Platform

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program includes bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact.
Work in a dynamic, collaborative, progressive, and high-performing team.
Flexible work/life balance options.
Opportunities to do challenging work.
Opportunities to take on progressively greater accountabilities.
Access to a variety of job opportunities across business.

Job Skills

Customer Service, Customer Service Management, Decision Making, Interpersonal Relationship Management, Investment Performance Measurement, Operational Delivery, Process Improvements, Risk Management, Time Management, Treasury Management

Additional Job Details

Address:

180 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-10-22

Application Deadline:

2026-11-05

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Apply About employer

More about this job

Responsibilities

Lead and develop a team responsible for complex, time-sensitive credit operations, including hiring, training, coaching, performance management, and career development. Oversee operational processes and compliance, mitigate risk, support credit and risk transactions, and identify improvements to efficiency and customer service.

Requirements

Requires a four-year degree or equivalent, or a high school diploma with demonstrated experience; at least five years of relevant industry experience; and at least two years of managerial experience. Candidates should have strong analytical and problem-solving abilities and change-management experience; securities licensing is recommended, while credit operations, margin lending, financial services regulation, and Wealth Management knowledge are preferred.

Skills

People Management
Performance Management
Team Development
Credit Operations
Margin Lending
Risk Management
Regulatory Compliance
Operational Controls
Process Improvement
Change Management
Problem Solving
Analytical Skills
Customer Service
Brokerage Operations
Vendor Management
Training and Documentation

Benefits

Bonuses
Flexible Benefits
Competitive Compensation
Commissions
Stock Options
Coaching and Development Opportunities
Flexible Work-Life Balance

Visa sponsorship

Not detected in the job text

Keywords

Wealth Management
National Credit
Credit Operations
Margin Lending
Securities
Options
Derivatives
Brokerage Operations
Financial Services
Regulatory Compliance
Internal Controls
Operational Risk
Internal Audits
External Audits
Vendor Management
Change Management
Performance Management
Team Leadership
Process Improvement
Risk Mitigation
Customer Satisfaction
Training
Department Procedures
Canadian Securities License
Full-Service Platform
Direct Investing Platform

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