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Added 10 mins ago
WF
IT Team Lead, End User Experience (EUE)
West Fraser
Vancouver, BC
- Full-time
…seeking challenging and rewarding careers. Our Information Technology team is currently recruiting for a Team Lead, End-User Experience (EUE) based in Vancouver,…
Added 26 mins ago
Team Lead-Retail
Roots
Vancouver, BC
…brand’s legacy. If you bring passion to everything you do, lead with integrity, and believe in the power of collaboration to drive growth, we’d love to have you on our…
Added 26 mins ago
SS
Marché Privés - Comptabilité et administration des fonds, vice-président/ Private Markets - Fund Accounting & Administration, Vice President
State Street
Montreal, QC
- Full-time
Added 27 mins ago
NM
Agriculture Equipment Technician
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Redvers, SK
- Full-time
We're looking for Agricultural Equipment Technicians who lead by example, support a strong team environment, and deliver service excellence that reflects our promise of reliable,…
Added 41 mins ago
P
Enterprise Engineering Services Sales, Director
PwC
Toronto, ON
- Full-time
Lead early-stage technical discovery conversations; demonstrate sufficient fluency across cloud, data, and AI technology and solution stack to quickly qualify, scope, and disqualify…
Added 41 mins ago
CI
Supervisor (Part Time)
Carters Inc.
Edmonton, AB
- Part-time
Lead and execute an assigned business focus area through planning and detailed follow through
Added 57 mins ago
QT
Building Science Lead
QEA Tech
Toronto, ON · Greater Toronto Area, Canada
- Full-time
QEA Tech is seeking a Building Science Lead to play a dual role as a strong technical contributor and team leader within the Building Science team. This is a hands-on position for an…
Added 57 mins ago
D
Sales Executive
Datmos
Canada
- Full-time
…grow by aligning commerce strategy, digital experience, and technology implementation to deliver innovative, data-driven digital commerce…
Added 1 hour ago
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PLM Project Manager – 3DEXPERIENCE
Techso
Montreal, QC
- Full-time
Would you like to lead a strategic 3DEXPERIENCE implementation project in an international aerospace environment and play a central role between business needs, technical teams, and key…
Added 1 hour ago
A
Senior Interaction Designer [AQ-23642]
Aquent
Toronto, ON
- Contract
…impactful digital experiences that resonate deeply. You will lead design initiatives from strategy to execution, ensuring every interaction is intuitive, inclusive, and highly effective,…
Added 1 hour ago
A
Digital Product Designer [AQ-23643]
Aquent
Toronto, ON
- Contract
…set new benchmarks for the industry. This is your chance to lead with design, transform complex financial processes into elegant solutions, and significantly contribute to a platform that…
Added 1 hour ago
H
Finance Manager
Haystack
Canada
- Full-time
This employer is a high-growth technology company seeking a hands-on Finance Manager to oversee core accounting operations and help build a scalable finance function. The role is designed…
Added 1 hour ago
SM
RQ11302 – Privacy Impact Assessment (PIA) Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Knowledge of Information Technology concepts and processes that impact the protection of personal information, including, but not limited to, Internet tools, system interfaces, information…
Added 1 hour ago
SM
RQ11302 – Privacy Impact Assessment (PIA) Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Knowledge of Information Technology concepts and processes that impact the protection of personal information, including, but not limited to, Internet tools, system interfaces, information…
Added 1 hour ago
Software Developer - Team Lead
IXL Learning
Toronto, ON
…of students worldwide, is seeking a Software Developer Team Lead who has a passion for technology and education. You will be helping us build the tools needed to provide highly-demanded new…
Added 1 hour ago
QT
Project Lead (Drone Operations)
QEA Tech
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Are you excited by drones, technology, travel, and solving problems in the real world?
Added 1 hour ago
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Payroll Manager
AMA - Alberta Motor Association
Edmonton, AB · Administration Centre
- Full-time
…exceptional service? AMA is looking for a Payroll Manager to lead the organization's payroll function - ensuring our approximately 2,000 team members across multiple business entities are…
Added 1 hour ago
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Senior Product Manager
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Montreal, QC
- Full-time
…end-to-end mortgage experience powered by best-in-class AI technology. Fast, simple, and fully digital, nesto has been recognized as CLA Lender of the Year for three consecutive years.…
Added 1 hour ago
NB
Chief Functionnal Analyst MCP Client Domain
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Montreal, QC
- Full-time
Collaborate with IT, architects and developers to ensure a coherent vision, lead workshops
Added 1 hour ago
CH
Senior Program Officer - Surgery
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AB · Edmonton, AB
- Full-time
…optimize care across urban, rural and remote sites. You will lead a portfolio of cross-functional projects, developing charters, work plans, risk assessments and communication strategies;…
Added 2 hours ago
Sales Development Representative
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Toronto, ON · Vancouver, BC
…difference in the way enterprise organizations utilize social technology, then SOCi is for you. Visit soci.ai for more…
Added 2 hours ago
Strategy & Operations, Financial Services
Clutch Technologies Inc.
Toronto, ON
…Growing Companies in Canada and also awarded spots on Deloitte’s Technology Fast 50™ and Fast 500™ lists, we’re looking to add curious, hard-working, and driven individuals to our growing…
Added 2 hours ago
OI
Admissions Advisor & Outreach Coordinator
Oxford International
Vancouver, BC
- $48,000 to $52,000 CAD / year
- Full-time
…Outreach, the Admissions & Community Outreach Coordinator will lead direct-to-consumer (DTC) recruitment efforts and activity to help meet sales targets for our growing Vancouver Career…
Added 2 hours ago
Automotive Sales Advisor - Hyundai
The Jim Pattison Auto Group
Port Coquitlam, BC
Continuously build product knowledge and stay current on OEM features, technology, and market trends
Added 2 hours ago
A
Oracle Integration Cloud (OIC) Tech Arch – Environment Manager
Accenture
Mississauga, ON · Montreal, QC
- Full-time
The Advanced Technology Centers (ATCs) are the engine for reinvention in our clients’ transformation journey. Powered by more than 255,000 people across 24 countries, ATCs provide our…

RBC

Manager, Operations II

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 5, 2026
Posting language: English
Posted: Oct 22, 2026

Original job description

Job Description

What is the opportunity?

As Manager, National Credit you will lead operations within Wealth Management Canada's National Credit division. The primary purpose for this position is to supervise and provide leadership for a team supporting time sensitive, complex exception-based and/or highly specialized credit operations processes. You will be responsible for hiring, onboarding, and training new team members, while providing coaching, recognition, and development for your team in a fast-paced environment.

The Manager will provide insights and support to a variety of credit and risk transactions in a high-volume environment. The role requires working with regulators, Internal Controls, Operational Risk, Internal/External Auditors, Finance and Royal Bank partners to ensure that the team adheres to policies and procedures.

Balancing risk and operational efficiency while delivering a high level of client satisfaction are the key components of this role.

What will you do?

Managerial Excellence (50%) - Provide focus and clarity in establishing individual goals, driving performance management, supporting career development and rewarding strong performance
Department Support (30%) - Conduct operations process oversight on complex exception-based and/or highly specialized processes to ensure adherence to department procedures, risks are mitigated, and regulatory requirements are met
Process Improvement (15%) - Reduce risk, increase efficiency, or enrich customer service by suggesting process changes and/or system modifications
Training & Documentation (5%) - Develop and provide ongoing training support for team members related to department processes and systems. Developing and maintaining department procedures

What do you need to succeed?

Must haves:

4-year degree from an accredited university or equivalent, or High school diploma or equivalent with demonstrated experience
5+ years of securities, banking, technology and/or job specific industry experience
Canadian Securities license (recommended)
2+ years demonstrated and sound managerial experience leading and managing a team
Advanced problem identification, analytical and resolution skills
Experience with change management and leading teams through transition

Nice-to-have:

Leadership & People Skills – Ability to build, direct and develop high performing teams; attract and retain talent
Industry Expertise – Securities/Financial Services regulatory and audit experience; knowledge of brokerage operations and vendor management. Strong understanding of Wealth Management products and solutions.
Credit Expertise - 3+ years of credit operations and margin lending (securities, margin, options and derivatives products)
Wealth Management business knowledge and dealing with a Full Service and Direct Investing Platform

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program includes bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact.
Work in a dynamic, collaborative, progressive, and high-performing team.
Flexible work/life balance options.
Opportunities to do challenging work.
Opportunities to take on progressively greater accountabilities.
Access to a variety of job opportunities across business.

Job Skills

Customer Service, Customer Service Management, Decision Making, Interpersonal Relationship Management, Investment Performance Measurement, Operational Delivery, Process Improvements, Risk Management, Time Management, Treasury Management

Additional Job Details

Address:

180 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-10-22

Application Deadline:

2026-11-05

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Apply About employer

More about this job

Responsibilities

Lead and develop a team responsible for complex, time-sensitive credit operations, including hiring, training, coaching, performance management, and career development. Oversee operational processes and compliance, mitigate risk, support credit and risk transactions, and identify improvements to efficiency and customer service.

Requirements

Requires a four-year degree or equivalent, or a high school diploma with demonstrated experience; at least five years of relevant industry experience; and at least two years of managerial experience. Candidates should have strong analytical and problem-solving abilities and change-management experience; securities licensing is recommended, while credit operations, margin lending, financial services regulation, and Wealth Management knowledge are preferred.

Skills

People Management
Performance Management
Team Development
Credit Operations
Margin Lending
Risk Management
Regulatory Compliance
Operational Controls
Process Improvement
Change Management
Problem Solving
Analytical Skills
Customer Service
Brokerage Operations
Vendor Management
Training and Documentation

Benefits

Bonuses
Flexible Benefits
Competitive Compensation
Commissions
Stock Options
Coaching and Development Opportunities
Flexible Work-Life Balance

Visa sponsorship

Not detected in the job text

Keywords

Wealth Management
National Credit
Credit Operations
Margin Lending
Securities
Options
Derivatives
Brokerage Operations
Financial Services
Regulatory Compliance
Internal Controls
Operational Risk
Internal Audits
External Audits
Vendor Management
Change Management
Performance Management
Team Leadership
Process Improvement
Risk Mitigation
Customer Satisfaction
Training
Department Procedures
Canadian Securities License
Full-Service Platform
Direct Investing Platform

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