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Added 4 mins ago
FF
Guest Experience Associate | Formula Fig Ossington
Formula Fig
Toronto, ON
- Part-time
Confidence and a natural ability to build connections that lead to sales
Added 4 mins ago
FO
Emergency Mitigation Manager
First Onsite - CA
Surrey, BC
- $75,000 to $85,000 CAD / year
- Full-time
…drying and deodorization. You'll mentor and coach technicians, lead safety meetings, and provide clear direction to keep the team focused and effective. Collaboration is key-you'll work…
Added 19 mins ago
CS
Food Services Manager
Cogir Senior Living
Windsor, ON · Royal Marquis Retirement Residence
- Full-time
Cogir Senior Living manages retirement residences across the country. We offer a range of senior living options including independent living, assisted living and memory care.
Added 19 mins ago
Marketing Manager, Gerber
Nestle Operational Services Worldwide SA
Toronto, ON · North York, ON
…for success comes down to one thing: our people. We strive to lead a people-focused culture that empowers employees to bring their authentic selves to work each day. There are 3,400+…
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Marketing Manager, Nido
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Toronto, ON · North York, ON
…for success comes down to one thing: our people. We strive to lead a people-focused culture that empowers employees to bring their authentic selves to work each day. There are 3,400+…
Added 34 mins ago
ML
Director, Investor Relations
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Mississauga, ON
- Full-time
…better nutrition, safer food and workplaces, more humane animal care, and environmental sustainability efforts that protect our planet. We care about our communities and commit to reducing…
Added 34 mins ago
FB
Assistant Produce Manager
Farm Boy Inc.
Aurora, ON
- From $21.5 CAD / hour
- Full-time
Deliver warm, confident, and engaging customer service that reflects Farm Boy’s commitment to the best fresh shopping experience.
Added 35 mins ago
H
Shift Supervisor - Overnight
Harvey's
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- Full-time
…Experience to our guests each and every time. We genuinely care about each Guest and every…
Added 35 mins ago
H
OVERNIGHT SHIFT SUPERVISOR
Harvey's
Mississauga, ON
- Full-time
…Experience to our guests each and every time. We genuinely care about each Guest and every…
Added 49 mins ago
TG
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- $100 to $120 CAD / hour
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Lead the project team in re-estimating project effort and costs at the appropriate gates, obtaining approval on any revisions
Added 49 mins ago
PV
Veterinary Assistant - Emergency
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- Full-time
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Added 49 mins ago
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Financial Services Consultant- Insurance
Sun Life
Toronto, ON · Sun Life Toronto One York
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SD
Pharmacist, Hourly Part Time Day
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Communicate with other health care professionals within the circle of care to provide customer care
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Pharmacist, Hourly Part Time Day Greenlight Requisition
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Communicate with other health care professionals within the circle of care to provide customer care
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Pharmacist, Hourly Part Time Day
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Added 49 mins ago
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Medical Communications Officer - Full Time Term (12 Months) - (Start Date: January 2027)
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- Full-time
Emergency Medical Care Inc. (EMC) is a wholly owned subsidiary of Medavie Health Services (MHS) that manages and operates ground ambulance, air medical transport and the medical…
Added 50 mins ago
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Lead the integration and coordination of large industrial equipment and plant layouts for food processing projects.
Added 50 mins ago
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Sales and Marketing Manager
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- Full-time
…three years of experience, preferably in seniors living, health care or hospitality, and proven success in achieving sales targets. They excel at managing the full sales cycle, building…
Added 50 mins ago
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Senior Benefits Consultant
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- $100,000 to $125,000 CAD / year
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Work closely with Group Benefits Analysts, Customer Care Coordinators and other internal resources to support clients, administrators and plan members.
Added 50 mins ago
FB
Assistant Produce Manager
Farm Boy Inc.
Aurora, ON
- $21.5 CAD / hour
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Deliver warm, confident, and engaging customer service that reflects Farm Boy’s commitment to the best fresh shopping experience.
Added 50 mins ago
NF
Underwriting Manager, Commercial Lines Mid-Market Construction
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Our Underwriting Managers customize solutions for our commercial clients as well as lead and develop a team of underwriters. They work closely with our extensive broker network to develop…
Added 1 hour ago
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RBC

Manager, Operations II

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 17, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Job Description

What is the opportunity?

RBC Dominion Securities provides comprehensive services in commodity and financial futures including professional advice and trade execution. Access is provided to most commodity futures exchanges globally,

As Manager, Futures Operations, you will lead a team supporting time-sensitive, complex, exception-based, and highly specialized futures operations within Wealth Management Canada. You will hire, on board, and train new team members, and provide coaching, recognition, and development in a fast-paced environment.

You will also serve as the Alternate Futures Supervisor (AFS), with overall responsibility for opening new futures accounts, tier one supervision of related activity, and risk management. You will escalate supervision exceptions to the Designated Futures Supervisor (DFS) and Compliance as required, and work with Regulators, Internal Controls, Operational Risk, internal and external auditors, Finance, and Royal Bank partners to ensure adherence to policies and procedures.

Balancing risk management, operational efficiency, and client satisfaction is central to the role, which requires a clear understanding of the regulatory and organizational risks in each process, how work moves from start to finish, and the key dependencies between teams.

What will you do?

Tier One Supervision & Department Support (50%) - Conduct operations process oversight on complex exception-based and/or highly specialized processes to ensure adherence to department procedures, risks are mitigated, and regulatory requirements are met. Complete monthly reviews and present findings and risk concerns at various governance and oversight platforms

Managerial Excellence (30%) - Provide focus and clarity in establishing individual goals, driving performance management, supporting career development and rewarding strong performance

Process Improvement (15%) - Reduce risk, increase efficiency, or enrich customer service by suggesting process changes and/or system modifications

Training & Documentation (5%) - Develop and provide ongoing training support for team members related to department processes and systems. Developing and maintaining department procedures

What do you need to succeed?

Must haves:

CIRO Registration for Retail Futures Contracts & Futures Options Contracts
4-year degree from an accredited university or equivalent, or High school diploma or equivalent with demonstrated experience
5+ years of securities, banking, technology and/or job specific industry experience
Canadian Securities license (recommended)
2+ years demonstrated and sound managerial experience leading and managing a team
Advanced problem identification, analytical and resolution skills
Experience with change management and leading teams through transition

Nice-to-have:

Registration with CIRO as Alternate Futures Supervisor (AFS)
Leadership & People Skills – Ability to build, direct and develop high performing teams; attract and retain talent
Industry Expertise – Securities/Financial Services regulatory and audit experience; knowledge of brokerage operations and vendor management. Strong understanding of Wealth Management products and solutions.
Credit Expertise - 3+ years of credit operations and margin lending (securities, margin, options and derivatives products)
Wealth Management business knowledge and dealing with a Full Service and Direct Investing Platform
Experience with change management and leading teams through change
Proficient with MS Office (Word, Excel, PowerPoint, and Outlook)

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program includes bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact.
Work in a dynamic, collaborative, progressive, and high-performing team.
Flexible work/life balance options.
Opportunities to do challenging work.
Opportunities to take on progressively greater accountabilities.
Access to a variety of job opportunities across business.

Job Skills

Customer Service, Customer Service Management, Decision Making, Interpersonal Relationship Management, Investment Performance Measurement, Operational Delivery, Process Improvements, Risk Management, Time Management, Treasury Management

Additional Job Details

Address:

180 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-11-03

Application Deadline:

2026-11-17

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Join our Talent Community

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Apply About employer

More about this job

Responsibilities

The Manager, Futures Operations will lead a team responsible for complex, exception-based futures operations while serving as the Alternate Futures Supervisor. They are tasked with ensuring regulatory compliance, managing operational risk, and driving process improvements to enhance efficiency and client satisfaction.

Requirements

Candidates must have at least 5 years of experience in securities or banking and possess CIRO registration for retail futures contracts. A 4-year degree or equivalent experience is required, along with demonstrated managerial skills and a strong understanding of financial regulatory environments.

Skills

Operations management
Risk management
Futures operations
Team leadership
Regulatory compliance
Process improvement
Change management
Analytical skills
Problem identification
Financial services
Audit experience
Margin lending
Wealth management
Vendor management
Performance management
Training

Benefits

Bonuses
Flexible benefits
Competitive compensation
Commissions
Stock options
Coaching
Flexible work/life balance options

Visa sponsorship

Not detected in the job text

Keywords

Futures Operations
Wealth Management
CIRO
Risk Management
Compliance
Operational Risk
Securities
Banking
Margin Lending
Derivatives
Audit
Change Management
Process Improvement
Performance Management
Brokerage Operations
Financial Futures
Regulatory Requirements
Governance
Internal Controls
MS Office

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