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Added 12 mins ago
T
Actuarial Analyst I - Project Development & Optimization
TD
Toronto, ON
- Full-time
Actively collaborating with different stakeholders within the company, such as Finance, Pricing, Reinsurance, Claims Operations and Analytics & Modelling
Added 12 mins ago
T
Legal Counsel
Trulioo
Remote, Canada
- $130,000 to $150,000 CAD / year
- Full-time
- Remote
Collaborate with teams across Sales, Customer Success, Revenue Operations, Product and Finance to structure and negotiate new business deals.
Added 12 mins ago
C
Production Manager - CWT Kitchener
Carlisle
Kitchener, ON
- Full-time
…produce a product safely that meets production specifications and customer expectations. Strong leadership skills, and the application of Lean Manufacturing principles. Must be able to…
Added 12 mins ago
FB
Meat Department Manager
Farm Boy Inc.
Burlington, ON
- $55,500 to $60,500 CAD / year
- Full-time
…the best fresh shopping experience by delivering exceptional customer service and guiding your department to achieve strong business results. Partnering closely with the Store Manager and…
Added 12 mins ago
CK
Training Manager
Circle K
Calgary, AB
- Full-time
We are currently hiring for a Training Manager to join our Western Canada Training Team. Reporting to the Director of Human Resources – Western Canada, the Training Manager will be…
Added 12 mins ago
FL
Assistant Manager
Foot Locker
Calgary, AB
- Full-time
Leverage retail technology and digital tools to enhance the customer experience, enable associates on the sales floor, and support efficient store operations.
Added 28 mins ago
Enterprise Technical Account Manager
Chemelex
Edmonton, AB · Kitchener, ON · Quinte West, ON
Serve as the primary operational and customer-facing contact for assigned SmartTrace Enterprise and strategic facilities. Based in the SmartTrace control room, this professional role…
Added 28 mins ago
A
Winter 2026/27 - Hospitality Services - CMH Purcell
Alterra
BC · CMH - British Columbia (Pacific)
- Full-time
…positively impacting the guest experience by demonstrating proven customer service…
Added 28 mins ago
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Curriculum and Program Quality Lead/Manager
The Foray Group
Markham, ON
- Full-time
Success in the Curriculum and Program Quality Lead/Manager role is demonstrated through the consistent delivery of high-quality curriculum across all centres, with educators confidently…
Added 43 mins ago
FF
Seasonal Associate - Famous Footwear
Famous Footwear
ON · Greater St-Catharines-Niagara Metropolitan Area
- Temporary
Ace Retail Operations: You’ll ensure daily store tasks (pricing, shipment processing, fulfillment and inventory) are dialed in, keeping the store running like a tightly laced sneaker.…
Added 43 mins ago
P
Technical Program Manager
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Mississauga, ON
- Full-time
The Product Operations team works at the intersection of product, engineering, and platform to help teams deliver with purpose, speed, and measurable impact. This is an opportunity to shape…
Added 43 mins ago
Yard Shipper/Receiver
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Airdrie, AB
Reporting to the Yard Manager, the Yard Shipper/Receiver plays a critical role in the day-to-day success of the Farm Store. In this hands-on role, you will receive and organize inventory,…
Added 43 mins ago
Truck Driver
UFA Co-operative Ltd.
Hanna, AB
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Added 43 mins ago
CSSR2
UFA Co-operative Ltd.
St. Paul, AB
Reporting to the Store Manager or Assistant Store Manager, the Customer Sales & Service Representative (CSSR) delivers exceptional customer service while supporting the sale of agricultural…
Added 43 mins ago
Store Manager
UFA Co-operative Ltd.
Spruce Grove, AB
As Store Manager, you will be responsible for leading all aspects of store operations, driving business performance, fostering a strong safety culture, and delivering an exceptional…
Added 43 mins ago
Yard Shipper/Receiver
UFA Co-operative Ltd.
Stettler, AB
Reporting to the Yard Manager, the Yard Shipper/Receiver plays a critical role in the day-to-day success of the Farm Store. In this hands-on role, you will receive and organize inventory,…
Added 57 mins ago
IG
Managing Director
Interroll Group
ON · Ontario, Canada
- Full-time
Collaborate with Production Manager to plan, schedule, and forecast customer orders.
Added 57 mins ago
A
Environmental Compliance Manager, EU EAP Field
Amazon
SK
- Full-time
…Environmental Leader for Middle Europe. You will work closely with operations leadership and the Workplace Health and Safety organization to embed environmental compliance into daily site…
Added 57 mins ago
WS
Gestionnaire d'entrepôt et de production / Warehouse & Production Manager
Walter Surface Technologies
Montreal, QC
- Full-time
Relève du : Vice-président, Opérations - International
Added 57 mins ago
F
Staff Back End Engineer (Data Platform)
Forma.ai
Toronto, ON
- Full-time
Reporting to the Manager of Data Platform, you will play a critical role in the evolution of our Spark based data platform. You'll lead development efforts for our complex, data-rich…
Added 57 mins ago
I
icebreaker: Supervisor - Kitsilano
icebreaker
Vancouver, BC
- $22.75 to $26.46 CAD / hour
- Part-time
As a Supervisor, you play a key role in supporting the store’s leadership team and driving abets-in-class customer experience. You will lead by example, coach and develop associates, and…
Added 57 mins ago
SH
Full-Time l Front Office Supervisor l Aloft Vaughan Mills
Silver Hotel Group
Vaughan, ON
- Full-time
Reporting to the Guest Service Manager, the Front Office Supervisor will:
Added 57 mins ago
TE
Field Operations Maintenance Supervisor - London
TK Elevator
London, ON
- Full-time
Customer Service and Company Growth: Deliver exceptional customer service, resolving issues efficiently to maintain satisfaction. Demonstrate a commitment to the company's vision and goals,…
Added 57 mins ago
FB
Meat Department Manager
Farm Boy Inc.
Burlington, ON
- $55,500 to $60,500 CAD / year
- Full-time
…the best fresh shopping experience by delivering exceptional customer service and guiding your department to achieve strong business results. Partnering closely with the Store Manager and…
Added 57 mins ago
CC
Production Manager - CWT Kitchener
Carlisle Construction Materials
Kitchener, ON
- Full-time
…produce a product safely that meets production specifications and customer expectations. Strong leadership skills, and the application of Lean Manufacturing principles. Must be able to…

RBC

Manager, Operations II

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 17, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Job Description

What is the opportunity?

RBC Dominion Securities provides comprehensive services in commodity and financial futures including professional advice and trade execution. Access is provided to most commodity futures exchanges globally,

As Manager, Futures Operations, you will lead a team supporting time-sensitive, complex, exception-based, and highly specialized futures operations within Wealth Management Canada. You will hire, on board, and train new team members, and provide coaching, recognition, and development in a fast-paced environment.

You will also serve as the Alternate Futures Supervisor (AFS), with overall responsibility for opening new futures accounts, tier one supervision of related activity, and risk management. You will escalate supervision exceptions to the Designated Futures Supervisor (DFS) and Compliance as required, and work with Regulators, Internal Controls, Operational Risk, internal and external auditors, Finance, and Royal Bank partners to ensure adherence to policies and procedures.

Balancing risk management, operational efficiency, and client satisfaction is central to the role, which requires a clear understanding of the regulatory and organizational risks in each process, how work moves from start to finish, and the key dependencies between teams.

What will you do?

Tier One Supervision & Department Support (50%) - Conduct operations process oversight on complex exception-based and/or highly specialized processes to ensure adherence to department procedures, risks are mitigated, and regulatory requirements are met. Complete monthly reviews and present findings and risk concerns at various governance and oversight platforms

Managerial Excellence (30%) - Provide focus and clarity in establishing individual goals, driving performance management, supporting career development and rewarding strong performance

Process Improvement (15%) - Reduce risk, increase efficiency, or enrich customer service by suggesting process changes and/or system modifications

Training & Documentation (5%) - Develop and provide ongoing training support for team members related to department processes and systems. Developing and maintaining department procedures

What do you need to succeed?

Must haves:

CIRO Registration for Retail Futures Contracts & Futures Options Contracts
4-year degree from an accredited university or equivalent, or High school diploma or equivalent with demonstrated experience
5+ years of securities, banking, technology and/or job specific industry experience
Canadian Securities license (recommended)
2+ years demonstrated and sound managerial experience leading and managing a team
Advanced problem identification, analytical and resolution skills
Experience with change management and leading teams through transition

Nice-to-have:

Registration with CIRO as Alternate Futures Supervisor (AFS)
Leadership & People Skills – Ability to build, direct and develop high performing teams; attract and retain talent
Industry Expertise – Securities/Financial Services regulatory and audit experience; knowledge of brokerage operations and vendor management. Strong understanding of Wealth Management products and solutions.
Credit Expertise - 3+ years of credit operations and margin lending (securities, margin, options and derivatives products)
Wealth Management business knowledge and dealing with a Full Service and Direct Investing Platform
Experience with change management and leading teams through change
Proficient with MS Office (Word, Excel, PowerPoint, and Outlook)

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program includes bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact.
Work in a dynamic, collaborative, progressive, and high-performing team.
Flexible work/life balance options.
Opportunities to do challenging work.
Opportunities to take on progressively greater accountabilities.
Access to a variety of job opportunities across business.

Job Skills

Customer Service, Customer Service Management, Decision Making, Interpersonal Relationship Management, Investment Performance Measurement, Operational Delivery, Process Improvements, Risk Management, Time Management, Treasury Management

Additional Job Details

Address:

180 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-11-03

Application Deadline:

2026-11-17

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Apply About employer

More about this job

Responsibilities

The Manager, Futures Operations will lead a team responsible for complex, exception-based futures operations while serving as the Alternate Futures Supervisor. They are tasked with ensuring regulatory compliance, managing operational risk, and driving process improvements to enhance efficiency and client satisfaction.

Requirements

Candidates must have at least 5 years of experience in securities or banking and possess CIRO registration for retail futures contracts. A 4-year degree or equivalent experience is required, along with demonstrated managerial skills and a strong understanding of financial regulatory environments.

Skills

Operations management
Risk management
Futures operations
Team leadership
Regulatory compliance
Process improvement
Change management
Analytical skills
Problem identification
Financial services
Audit experience
Margin lending
Wealth management
Vendor management
Performance management
Training

Benefits

Bonuses
Flexible benefits
Competitive compensation
Commissions
Stock options
Coaching
Flexible work/life balance options

Visa sponsorship

Not detected in the job text

Keywords

Futures Operations
Wealth Management
CIRO
Risk Management
Compliance
Operational Risk
Securities
Banking
Margin Lending
Derivatives
Audit
Change Management
Process Improvement
Performance Management
Brokerage Operations
Financial Futures
Regulatory Requirements
Governance
Internal Controls
MS Office

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