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Added 21 mins ago
Station Manager, Construction Technical Office
Ontario Transit Group - Ontario Line - Southern Civil, Stations & Tunnel
Toronto, ON
Full-time
The CTO Station Manager is a design management role responsible for coordinating all design aspects of the assigned stations scope during the construction phase. The role provides the…
Added 22 mins ago
Manager, Financial Crimes Oversight Testing
RBC
Toronto, ON · Vancouver, BC · Halifax, NS
Full-time
…financial intelligence units, global economic sanctions, high risk client management, and regulatory…
Added 22 mins ago
Senior Manager, Employee Expenses Category
RBC
Toronto, ON
Full-time
…platforms, you'll drive employee experience while managing risk, compliance, and cost optimization. This role offers the opportunity to lead strategic sourcing initiatives, manage…
Added 22 mins ago
Finance Tender Manager
Alstom
Saint-Bruno, QC
…will play a critical role in tender financial structuring, risk management, governance, and decision support, in an environment characterized by tight deadlines and high financial…
Added 36 mins ago
Senior Manager, Business Systems
Docker
Remote, Canada
Full-time · Remote
Maintain governance over Salesforce data architecture, security model, sharing rules, profiles, permission sets, and integration/service account hygiene across connected systems
Added 50 mins ago
Manager, Internal Audit, Regulatory Compliance and Risk Management (Bilingual FR/EN)
PwC Canada
Montreal, QC
Full-time
A career in our Risk Services practice will help you better understand a company's objectives and governance, regulatory and risk management environments, and the diverse needs of its key…
Added 1 hour ago
Manager, Internal Audit, Regulatory Compliance and Risk Management (Bilingual FR/EN)
PwC
Montreal, QC
Full-time
A career in our Risk Services practice will help you better understand a company's objectives and governance, regulatory and risk management environments, and the diverse needs of its key…
Added 1 hour ago
Senior Manager, Process Optimization, Accelerate the Close (ATC) - Finance
Scotiabank
Toronto, ON
Reporting to the Director, Head of Business Solutions & Transformation, the Senior Manager, Process Optimization supports the ATC Team with successful delivery of the Accelerate the Close…
Added 1 hour ago
Auditor
BCI
Victoria, BC · CA Victoria
Full-time
You'll join the Corporate Risk & Audit department, which provides analysis and insight on BCI's risk exposures, governance, and control practices. You'll work closely with the Senior…
Added 1 hour ago
Scrum Master Project Manager (1894) SAP S/4HANA
Direct IT Recruiting Inc.
Mississauga, ON
$90 to $94 CAD / hour
Contract
Skills: 7+ Years Agile Scrum Master, Delivery Lead, Project Manager, JIRA, SAP S/4HANA, DevOps, SAFe, SASM, CSM, PMP
Added 1 hour ago
Bilingual Senior Proposal & Sales Bid Manager (Retirement and Benefit Solutions)
TELUS Health
Montreal, QC
Full-time
The Sr. Proposal & Sales Bid Manager is responsible for the strategic oversight and end-to-end lifecycle of the bid process, often managing multiple high-value opportunity workstreams in…
Added 1 hour ago
IT Infrastructure Project Manager
Amphenol Communications Solutions
Markham, ON
Full-time
As an IT Project Manager, you will be responsible for planning, executing, and delivering projects focused on aligning global and local technology strategies for IT Infrastructure (Servers…
Added 1 hour ago
Senior Manager, Information Security & IT
illumin
Toronto, ON
Full-time
Reporting to the CITO, we are hiring a Senior Manager, Information Security & IT to lead information security across illumin while providing leadership to our corporate IT function. As our…
Added 1 hour ago
Senior Manager, Portfolio Compliance
Connor, Clark & Lunn Financial Group Ltd.
Vancouver, BC
Connor, Clark & Lunn Financial Group (“CC&L FG”) is looking for a Senior Manager, Portfolio Compliance to take on a newly defined role within our Operations Risk Group. The ideal candidate…
Added 1 hour ago
Senior Manager, Portfolio Compliance
Connor, Clark & Lunn Financial Group Ltd.
Toronto, ON
Connor, Clark & Lunn Financial Group (“CC&L FG”) is looking for a Senior Manager, Portfolio Compliance to take on a newly defined role within our Operations Risk Group. The ideal candidate…
Added 1 hour ago
Platform Engineering Manager
Connor, Clark & Lunn Financial Group Ltd.
Toronto, ON
Interested in joining one of Canada’s top performing asset managers? We are looking for a Manager, Platform Engineering for an existing vacancy in our IS team. At CC&L Financial Group,…
Added 1 hour ago
Platform Engineering Manager
Connor, Clark & Lunn Financial Group Ltd.
Vancouver, BC
Interested in joining one of Canada’s top performing asset managers? We are looking for a Manager, Platform Engineering for an existing vacancy in our IS team. At CC&L Financial Group,…
Added 1 hour ago
Manager, Performance and Attribution Solutions
Connor, Clark & Lunn Financial Group Ltd.
Toronto, ON
Interested in joining one of Canada’s top performing asset managers? We are looking for an experienced Manager for an existing vacancy on our Performance Attribution Solutions (PAS) team,…
Added 1 hour ago
Manager, Constraints Governance & Process Engineering
Connor, Clark & Lunn Financial Group Ltd.
Toronto, ON
Connor, Clark & Lunn Financial Group ("CC&L FG") is looking for a Manager, Constraints Governance & Process Engineering to help build and scale a newly established capability within the…
Added 1 hour ago
Manager, Constraints Governance & Process Engineering
Connor, Clark & Lunn Financial Group Ltd.
Vancouver, BC
Connor, Clark & Lunn Financial Group ("CC&L FG") is looking for a Manager, Constraints Governance & Process Engineering to help build and scale a newly established capability within the…
Added 1 hour ago
Data Analyst, Investment Data Management
Connor, Clark & Lunn Financial Group Ltd.
Toronto, ON
Maintain and validate accuracy of equity/fixed income/derivative data across multiple systems/databases to enable Investment Manager modeling, trading, and risk monitoring.
Added 2 hours ago
Analyst, Analytics Quality and Process Engineering
Connor, Clark & Lunn Financial Group Ltd.
Vancouver, BC
Maintain and validate the accuracy of calculated analytics including performance, attribution, and risk values across multiple systems.
Added 2 hours ago
Senior Financial Crime Risk Analyst (5515)
TD
Toronto, ON · Markham, ON
Full-time
The Senior Financial Crime Risk Analyst, FCRM Reporting and Strategic Insights, Canada, is responsible for designing, developing, and maintaining innovative automation solutions that…
Added 2 hours ago
Manager, Business Mgmt
TD
Toronto, ON
Full-time
Oversee or lead the facilitation and/or implementation of action/remediation plans to address performance/risk/governance issues
Added 2 hours ago
Vice President, Risk Data Strategy and Transformation
TD
Toronto, ON
Full-time
We are looking for a strategic and collaborative executive to shape and deliver the enterprise Risk Data Strategy. As Vice President, Risk Data Strategy and Transformation, you will lead…

RBC

Manager, Operations Process Engineering

Toronto, ON, Canada

Job type: Full-time
Apply by: Oct 14, 2026
Experience: 3+ years of experience in process improvement and IT transformation:
Posting language: English
Posted: Sep 29, 2026

Apply About employer

Applications open in a new tab.

Original job description

Job Description

What is the opportunity?

As the Manager of Operations Process Engineering, you will act as a lead and critical contributor to Technology & Enterprise Operations’ (TEO) transformation programs to meet our core goals of enhancing assigned operational domains - Cash Services, Payments & Trade, and Finance Shared Services Operations.

Our team is specifically accountable for conducting comprehensive current state analysis, identifying re-engineering and AI/automation opportunities, developing business cases, and designing future-state processes that result in improvements to efficiency, productivity, digitization, and risk reduction. This pivotal role directly contributes to operational excellence and innovation across the department.

What will you do?

Process Re-Engineering:
- Conduct comprehensive current-state process diagnostics and root cause analysis
- Identify and document re-engineering, automation, and AI opportunities with clear business rationale and impact potential
- Create process maps at varying levels - from end-to-end process flows to granular step-by-step designs - for both current and future state processes

Opportunity Assessment & Business Case Development:
- Evaluate opportunities for AI, GenAI, RPA, and workflow automation for feasibility and scalability
- Support business case development and ROI analysis
Future State Process Redesign and Transformation Delivery:
- Design future-state processes and document detailed process logic, business requirements, and capabilities
- Collaborate in cross-functional redesign, solutioning, and feasibility sessions
Stakeholder Engagement:
- Build effective working relationships with Ops Center SMEs, process owners, IT, Data, and Risk
- Communicate findings and recommendations with clarity; participate in workshops and design sessions to gather requirements and validate solutions
- Identify and escalate risks, dependencies, and compliance considerations to Senior Manager for governance review

What do you need to succeed?

Must Have

Bachelor's or Master’s Degree in Industrial Engineering, Business, Innovation, Technology Management or related field

3+ years of experience in process improvement and IT transformation:
- Deep understanding of process design, mapping, value stream analysis, and Lean Six Sigma
- Ability to create clear, comprehensive process documentation, design specifications, and work product documentation to enterprise standards
Strong communication skills with proven ability to facilitate cross-functional meetings
Interest in and basic understanding of technologies (Generative AI, Agentic AI, ML, RPA)
Intermediate proficiency in data analysis to support business case development
Strong PowerPoint presentation skills
Self-motivation and ability to thrive in dynamic, fast-paced environments
Structured problem-solving, curiosity, and critical thinking capabilities

Nice to Have

Process improvement certification (in Lean, Six Sigma, or equivalent)
Experience in or knowledge of Product Ownership and/or SDLC/AI-DLC
Familiarity with Financial Services Operations

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
Opportunities to do challenging work
Opportunities to take on progressively greater accountabilities

Job Skills

Agile Methodology, Analytical Thinking, Business Cases, Business Requirements, Business Transformation, Decision Making, IT Transformations, Lean Six Sigma (LSS), Problem Solving, Process Engineering, Stakeholder Management

Additional Job Details

Address:

180 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-09-29

Application Deadline:

2026-10-14

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Apply About employer

More about this job

Responsibilities

The Manager of Operations Process Engineering will lead transformation programs by conducting current state analysis and identifying opportunities for AI and automation. They are responsible for designing future-state processes and developing business cases to improve operational efficiency and risk reduction.

Requirements

Candidates must hold a Bachelor's or Master's degree in a relevant field and possess at least 3 years of experience in process improvement and IT transformation. Strong skills in process mapping, data analysis, and cross-functional communication are essential for success in this role.

Skills

Process engineering
Process re-engineering
Business case development
Lean Six Sigma
Value stream analysis
Generative AI
RPA
Data analysis
Stakeholder management
Process mapping
Automation
Requirement gathering
Risk assessment
Project management
Cross-functional collaboration

Benefits

Total Rewards Program
Bonuses
Flexible benefits
Competitive compensation
Commissions
Stock

Visa sponsorship

Not detected in the job text

Keywords

Operations Process Engineering
Transformation
Cash Services
Payments & Trade
Finance Shared Services
AI
Automation
GenAI
RPA
Workflow automation
ROI analysis
Process logic
Business requirements
Lean Six Sigma
Product Ownership
SDLC
AI-DLC
Financial Services
Industrial Engineering
Technology Management
Value stream analysis
Root cause analysis
Governance
Compliance
Operational excellence

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